Royal 240DX Instruction Manual Download Page 9

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Royal 240DX User’s Guide

What is in the Box?



Cash Register



1 starter roll of standard thermal paper, Royal Reorder Number 013127 (2¼ inch
or 57.5 mm wide).



RegisterLink

software and DB9-RJ11 serial cable



1 set of keys, consisting of 2 Cash Drawer keys (515).



Operational Manual

Important Phone Numbers

If you need help or want to order additional supplies, use the following contact
information.

Customer Service:

1-800-272-6229 (USA)

1-888-266-9380 (Canada)

01-800-849-4826 (Mexico)

Ordering Supplies:

1-888-261-4555

Website:

www.royal.com

To order items, see Ordering Supplies and Accessories on page 106.

Summary of Contents for 240DX

Page 1: ...Instruction Manual 240DX Cash Register ROYAL ...

Page 2: ......

Page 3: ...Started 8 Getting Started 8 Setting the Language 10 Installing the Memory Backup Batteries 10 Installing the Paper Roll 11 Setting the Date And Time 11 Programming the Sales Tax 12 PC Based Software 13 3 Getting To Know the Cash Register 15 About the Displays 15 Clerk Display 16 About the Menus on the Clerk Display 16 Using the Keyboard 17 ...

Page 4: ...ne Number 31 Programming Department 32 Programming Department Names 33 Programming Department Preset Price 34 Programming Tax Status 34 Programming PLU Descriptions 35 Programming PLUs without a Barcode Reader 35 Programming PLUs with the Optional Barcode Reader 36 Printing the Program Confirmation Report 37 Clearing an Error 37 5 Setting up Your Cash Register Parameters 39 Print Parameters 39 1 R...

Page 5: ...ameter Print 48 6 Ringing up Sales and Using Training Mode 49 Ringing up Sales 49 Ringing up Sales without a PLU Number 50 Ringing up Sales with a PLU Number 50 Ringing up Sales with the Optional Barcode Reader 51 Printing Receipts 51 Receipt on Demand 52 Using Training Mode 52 Entering and Exiting Training Mode 53 7 Programming Complex Tax Rates 54 Selecting the Tax System 54 Programming Straight...

Page 6: ... Port 82 Connecting the Cash Register to a PC 82 11 Troubleshooting 83 Paper End or Printer Errors 83 No Receipt Printing 84 No Printing on the Receipt 84 Electronic Journal Memory Errors 84 The Cash Register Does Not Work at All 85 Opening the Drawer When There is no Power 85 Half System Clear 86 Full System Clear 86 12 Examples 87 Transaction Codes 88 Sample Receipt 89 Adding Tax to a Non Taxabl...

Page 7: ... 97 Error Correct a Multiplication of a Department Preset Price 97 Error Correct a PLU Sale 98 Error Correct a PLU Sale with a Minus Percentage Discount 98 Error Correct a PLU Sale with a Plus Percentage Rate 99 Error Correct a Plus Percentage Sale 99 Voiding an Entire Sale before Finishing the Sale 100 13 Product Information 101 Specifications and Safety 101 Safety and Legal Notices 102 Software ...

Page 8: ...you start to use the manual to set up and customize the cash register Key Operation When you need to press a key you see a picture of the key you need to press and the name of the key is in another font For example 1 If you are ringing up a clear press the C key If you need to type something in the Number keys area what you need to type is shown in a special font For example 2 Using the Number key...

Page 9: ...al cable 1 set of keys consisting of 2 Cash Drawer keys 515 Operational Manual Important Phone Numbers If you need help or want to order additional supplies use the following contact information Customer Service 1 800 272 6229 USA 1 888 266 9380 Canada 01 800 849 4826 Mexico Ordering Supplies 1 888 261 4555 Website www royal com To order items see Ordering Supplies and Accessories on page 106 ...

Page 10: ...Date And Time 6 PROGRAM SETTING the Sales Tax Follow the on screen prompts to program the cash register Proceed to chapter Getting to Know the Cash Register page 15 and Setting Up Your Cash Register the Basics page 22 to set up the basics of the cash register Getting Started The Royal 240DX has a 5 Line LCD screen setup is prompted through on screen instructions after you plug power into the cash ...

Page 11: ... and dry place The box may be reuse in the future while moving to another location 2 Remove any tape on the cash register For example there may be tape on the Journal Compartment Cover Put the cash register on hard and stable service Keep away from rain and liquids A stable service allows the cash drawer to go in and out smoothly Do not put the register on a porous surface Do not place the registe...

Page 12: ...u must purchase them additionally Caution If you put the batteries in the cash register first they can damage your cash register Put the batteries in when you are prompted 1 At the prompt open the Journal Compartment Cover Remove the Journal Compartment Cover and set aside 2 Move the paper roller bar up and out of the way Grab the small handle on the right of the print roller bar Push the little h...

Page 13: ...ds the back of the cash register and raise the roller bar up 3 Lay the end of the paper across the printer as shown Move the print roller down onto the paper and snap into place Make sure both sides are snapped down 4 Press the Feed key to move the paper through the printer to make sure there is no jam and the paper is properly installed before continuing 5 Follow the instructions on the clerk dis...

Page 14: ...raight tax The sales amount is multiplied by a flat percentage rate such as 5 For example on a 1 00 item 05 is added for tax Table tax The tax is charged based on a tax table you obtain from your local or state government tax office Straight tax is the easiest and most commonly used tax rate Most states and areas use straight tax To find out which sales tax type and percentage rate you should use ...

Page 15: ...ou can back up that PROGRAM SETTING and store the data on your PC Should you lose the memory in your cash register you can simply restore the data from your PC back to the cash register without having to reprogram all the PLU s Departments and other data Additional Cash Registers When you buy additional cash registers you can use the back up and restore feature with multiple registers of the same ...

Page 16: ...nt that the CD version of the software is already installed on your PC before you download and install any updates RegisterLink software instructions are separate from this manual The RegisterLink instruction manual is on the CD that contains the software An updated and revised version of the instruction manual accompanies any newer version of the software that is downloaded from our web site Plea...

Page 17: ...the Quick Start sheet that came in the box with your cash register or Getting Started on page 8 About the Displays Your cash register has 2 displays Customer Display Customers will be able to see their transaction being ringed up Your cash register has eight digits segment customer display The digit display shows 8 digits for sales dollar amounts Clerk screen Your cash register has a 5 line LCD di...

Page 18: ...lay to prompt you through both PROGRAM SETTING and using the cash register The 5 line LCD clerk screen looks like The menu system prompts you through PROGRAM SETTING and sales Always follow the instructions on the screen Refer to this manual for detailed information about the options on the screen You may see a scroll bar on the right side of the screen This means that there are more options to se...

Page 19: ...keys and Department keys to ring up a sale For more information about ringing up sales see Runing up Sales and Using Training Mode on page49 To program the cash register press the SUB ESC key Select PROGRAM SETTING and press the CASH Enter key For more information about PROGRAM SETTING the cash register see Setting Up Your Cash Register the Basics on page 22 and Setting up Your Cash Register Param...

Page 20: ...ies of a PLU or Department during a sale show the default date time status screen on the clerk display between sales in the Sales Registration mode switch the department increment switch the alphanumeric input Capital letter Lowercase letter Digits Symbol Discount operation override the pre programmed tax rate for an item with a different tax rate or tax exempt a single item go directly back to th...

Page 21: ...rawer without making a sale This is handy if you need to make change for someone or forgot to put something away Press the NS key The cash drawer locks in 2 different ways Locking the cash drawer is a good idea if you need to leave the cash register The cash drawer automatically locks electronically when you turn the cash register off The emergency open lever will still open the cash drawer when i...

Page 22: ... the Electronic Journal for an audit trail To lock and unlock the cash drawer using the key 1 Using the small key labeled 515 put the key in the lock in the front of the cash drawer 2 To lock the cash drawer turn the key to the right and remove the key from the lock 3 To unlock the cash drawer turn the key to the left and remove the key from the lock To open the cash drawer using the emergency lev...

Page 23: ...above the cash drawer The Accessory drawer can be opened at any time by anyone It is a good place to put things like pens pencils and note pads Because the drawer cannot be locked it is not a good idea to put checks or valuables in it You should put those in the cash drawer under the coin tray ...

Page 24: ... receipts Setting clerk names Setting machine numbers Setting clerk and manager passwords Programming department keys Programming PLUs Clearing error messages and more Using the Displays Your cash register includes two displays 1 for the clerk or operator and 1 for the customer The customer display shows large easy to read fluorescent digits for easy viewing ...

Page 25: ...s you see the department number or PLU number on the clerk screen If a description or name is programmed this description appears Navigating the Clerk Screen Navigating the clerk screen is easy Use these following keys Table 2 Navigating the clerk screen To do this Press this Move up and down through the menu options Select the highlighted option Go back one menu level Clear your typed entry and s...

Page 26: ...he contrast 7 When you are done press the CASH Enter key Adjusting the Backlight Time on the Clerk Screen After a specified period of seconds of inactivity the clerk display goes dark The cash register does not actually turn all the way off To light up the clerk display screen press any keys To change the backlight time PROGRAM SYSTEM PARAMETER System Configuration 1 Press the SUB ESC key 2 Press ...

Page 27: ...e part of the keys simply press the key To use the letters and characters in the lower green area of the keys press the dept shift key and then press the key with the letter you want Use the round number keys to enter any numbers you want You may need certain special symbols on the Alpha Keyboard For example if you need a space between words if you need the symbol or if you need a comma press the ...

Page 28: ...haracters Normal Size Double Wide Only the Header and Footer message supply the double wide characters If you use double wide characters the maximum number of characters you can use is reduced by half Header and Footer messages 6 Lines 12 characters each Setting Header Messages and Footer Messages You can specify a header message and or footer message to print on customer receipts Each message can...

Page 29: ...ge 1 Write out your store name and the header message you want to program 2 After writing out your message count the number of characters on each line The following example shows a message and the letter count including spaces INTERNATIONAL COFFEES 21 999 555 1212 12 222 EAST MAIN STREET 20 OPEN 7AM TO 6PM 15 COFFEES OF THE WORLD 20 Welcome Come Again 19 3 Complete the chart filling in extra unuse...

Page 30: ... enter the wrong character press the C key to clear the character Now you can continue To program header messages or footer messages PROGRAM SETTING RECEIPT SETTING Text Info 1 Press the SUB ESC key 2 Press the Arrow Down key to select PROGRAM SETTING Press the CASH Enter key 3 If you are prompted for a Manager Password type the Password number and then press the CASH Enter key If you did not prog...

Page 31: ... can also be assigned a 12 character To see the sales totals for each clerk a Clerk Report is available in both the X and Z modes You can spell names by using alpha keys You must turn on Clerk passwords separately Note When clerks enter Passwords Passwords appear as asterisks on the displays for extra security Important If you enter the wrong character press the C key to clear the character Now yo...

Page 32: ...rk Active Press the CASH Enter key Using the Clerk System If the clerk system is active the clerk is prompted to enter the clerk Password when they enter the Sales Registration mode To use the clerk system 1 Plugging the Cash Register into a power source 2 If prompted for a Password use the round Number keys and press the one four digits Password Then press the CASH Enter key Setting Manager Passw...

Page 33: ...r key 6 Follow the instructions on the display To use the manager Password Example 3 Go to the Z mode using the Manager Password 1313 1 Press the press the SUB ESC key 2 Press the Arrow Down key to select Z REPORT Press the CASH Enter key 3 Using the round Number keys press 1313 and then press the CASH Enter key 4 You are now ready to run Z reports Setting the Machine Number You can assign your ca...

Page 34: ...s Department 2 can be Food and Department 3 can be Women s Clothing and so on This helps you track what you are selling Each department can be programmed as taxable or non taxable so that if an item needs to be taxed the proper tax amount is added automatically when you ring up an item in a taxable department You can have as many as 200 departments on your cash register If you have many department...

Page 35: ...keys to spell out the words you want To use the letters and characters press the dept shift key and then press the key with the letter you want Use the round number keys to enter any numbers you want You must switch the input form to Digit with dept shift key You may need certain special symbols on the Alpha Keyboard Some symbols and international characters are only available using the dept shift...

Page 36: ... of tax based on the department the item is assigned to You can set no tax or link to a single tax rate Tax1 Tax2 Tax3 or Tax4 or multiple tax rates to a department key For information about setting the tax rates see Selecting the Tax System on page38 You must program non tax or a tax rate for the department programming to be accepted Tax status settings Available tax status settings Non Tax use t...

Page 37: ...ramming PLUs consists of the following 1 Enter a name description for the PLU You must enter a description even if it is as simple as PLU4 2 Assign a price 3 Link the PLU to a department key with the appropriate Tax Status for that PLU 4 Attribute 5 Inventory manage For example if PLU 1 is a taxable item you can link it to a Department key which is set up for tax If PLU 2 is not a taxable item you...

Page 38: ...onal Barcode Reader You can use the optional Royal model PS700 barcode reader to scan items and automatically ring them up Barcode readers save time and reduce errors The barcode reader must be held about inch or closer above the symbol on the product to read the UPC or other barcode properly Important If you enter the wrong character press the C key to clear the character Now you can continue To ...

Page 39: ... 4 types of confirmation reports Dept All the department programming See Running the Department Confirmation Report on page 63 PLUs All PLU programming See Running the PLU Confirmation Report on page64 Clerks All clerks See Running the Clerk Confirmation Report on page64 Options All the parameters for setting the register including header footer scrolling messages tax rates and so on See Running t...

Page 40: ...ystem Clear For more information about a Half System Clear see Half System Clear on page86 Full System Clear If you did a Half System Clear and a Partial Clear and the error beep still does not stop as a last resort you can do a Full System Clear For more information about the Full System Clear see Full System Clear on page 86 ...

Page 41: ...u can see more detailed information Print Parameters The Print Options menu includes the options listed in this section To open the Print Options menu PROGRAM SETTING RECEIPT SETTING Print Parameters 1 Press the SUB ESC key 2 Press the Arrow Down key to select PROGRAM SETTING Press the CASH Enter key 3 If you are prompted for a Manager Password type the password number and then press the CASH Ente...

Page 42: ...mer receipt when sale PLU 4 Barcode Specifies if the Barcode prints on the customer receipt when sale PLU 5 Receipt No Specifies if the Receipt No prints on the customer receipt 6 Machine No Specifies if the Machine No prints on the customer receipt 7 Clerk Specifies if a Clerk name prints on the customer receipt 8 NRGT Non Resettable Grand Total Specifies if the NRGT prints on the customer receip...

Page 43: ...Light Medium Dark 13 Subtotal Specifies to automatically print the Sub Total on all receipts when press SUB ESC 14 Subtotal Amount Specifies if print the subtotal amount on the customer receipt 15 Tax Amount Specifies to print the Tax information before the Total amount on the receipt or after the Total amount 16 Double Print Specifies five selections for Double Height print Null All Item Payment ...

Page 44: ...a Manager Password go to the next step 4 Press the Arrow Down key to select SYSTEM PARAMETER Press the CASH Enter key 5 Press the Arrow Down key to select System Configuration Press the CASH Enter key The rest of this section explains each menu option Date Format The Date Format is set by selecting from the following 3 options This Date Format Looks like MM DD YY 04 09 11 DD MM YY 09 04 11 YY MM D...

Page 45: ...eipt No for the cash register Decimal The decimal point is set by selecting from the following 4 options This decimal point Looks like 0 0 X 0 0 1 X X 0 00 2 X XX U S Standard 0 000 3 X XXX After you program the decimal point you do not need to specify a decimal when you ring up sales or during programming Note Before changing the decimal digit you must clear the Daily Full report Backlight Time S...

Page 46: ...he CASH Enter key The rest of this section explains each menu option Dept Group Department Group Specifies to set the departments to one department group in order to better management for department Select the members for department group Note The maximum members for one department group are 10 Setting You may want to add a default percentage amount to an individual item or to a total such as a fi...

Page 47: ...onfirm the selection Refund Setting You may want to deduct a default amount from an individual item or from a total such as refund from item or one transaction The ref key subtracts a discount percentage amount from an individual item if you press it immediately after you ring up an item or from the sub total amount of an entire sale if you press it after you press the SUB ESC key You can program ...

Page 48: ...wing information Check The name of the foreign currency For example you can program the name as USD Local Currency Your local currency unit to exchange against For example 6 Foreign Currency Your foreign currency unit to exchange against The Charge setting is like the Check HALO Specifies setting a HALO High Amount Lock Out Limit to the transaction The max is 99999999 Decimal is 0 Drawer Max Speci...

Page 49: ...PARAMETER Press the CASH Enter key 5 Press the Arrow Down key to select Parameters Press the CASH Enter key The rest of this section explains each menu option Compulsory Amount Specify whether compulsory input the amount when payment Zero Skip Report Specify whether zero skip when print on the report Reset Receipt Printer No Daily Z Specify whether to reset the receipt No after Daily Z report Bell...

Page 50: ... the Parameters X REPORT Parameter Print 1 Press the SUB ESC key 2 Press the Arrow Down key to select X REPORT Press the CASH Enter key 3 If you are prompted for a Manager Password type the password number and then press the CASH Enter key If you did not program a Manager Password go to the next step 4 Press the Arrow Down key to select Parameter Print Press the CASH Enter key 5 Press the Arrow Do...

Page 51: ...l sales that show up on reports For example you can train a new person about using the department keys and completing sales Training mode lets someone use the cash register without actually recording the sales in the sales history When you exit from the Training mode the training sales information is deleted Ringing up Sales After you have the basics programmed in your cash register you are ready ...

Page 52: ...ash drawer opens and the receipt or journal prints 7 Make any change needed and place the money you are given in the cash drawer Close the cash drawer 8 Give the customer the receipt if the cash register is set to print receipts You are ready to ring up another sale Ringing up Sales with a PLU Number You can ring up a sale for an item that has a PLU number To ring up a straight cash sale with a PL...

Page 53: ...roperly 4 Press the button on the scanner and flick the scanner slightly to move the red LED over the barcode The barcode scanner makes a beep sound and the item appears on the display 5 Continue using the barcode scanner to scan bar code symbols until you are done 6 When you are done press the CASH Enter key The cash drawer opens and the receipt or journal prints 7 Make any change needed and plac...

Page 54: ...t printing on again input 11and press the SUB ESC key The ON symbol appears from the clerk screen Receipt on Demand If the receipt printer is turned off you can still print a receipt on demand if the customer requests one after the transaction is completed but before you start another transaction To print a receipt after a transaction is complete press the CASH Enter key Using Training Mode We pro...

Page 55: ...nter key 4 Using the Round number keys enter the 000987 Press the SUB ESC key The receipt Start Training mode print 5 Now you can ring up sales in training mode These sales do not appear in the sales reports To Exit Training mode 1 Press the SUB ESC key 2 Select REGISTER Press the CASH Enter key 3 If the clerk numbers are set do the following Using the round Number keys press the password and then...

Page 56: ...resulting in all amounts being taxable If your base tax amount is other than zero cents see Programming Table Tax in the United States on page 72 When you set up your cash register you programmed the cash register to use a simple sales tax appropriate for your area Chapter 2 explains how to program a simple sales tax Chapter 5 explains how to link sales tax to departments You do not need to reprog...

Page 57: ... up to 4 different tax rates If needed you can also link these tax rates together For example you can select Add on Tax and program 4 different tax rates When you program a department you can select to link 1 or more of these tax rates together You can also select a specific tax for an item by pressing the tax shift key while ringing up an item You can specify that the cash register does not print...

Page 58: ...ey 2 Press the Arrow Down key to select PROGRAM SETTING Press the CASH Enter key 3 If you are prompted for a Manager Password type the password number and then press the CASH Enter key If you did not program a Manager Password go to the next step 4 Press the Arrow Down key to select TAXSETTING Press the CASH Enter key 5 Press the Arrow Down key to select the tax you want to change Press the CASH E...

Page 59: ...key to select Tax Press CASH Enter key Enter the amount of tax for the range Press CASH Enter key At the start of the regular repeating breakpoint after you enter the first value of the first regular breakpoint Press the Arrow Down key to select Add Press CASH Enter key Continue entering price ranges and the amount of tax for each range until you completely enter an entire sequence of repeating re...

Page 60: ...points In our Example Tax Chart the difference between 00 and 13 is 13 cents This 13 is the first breakpoint The difference between 13 and 32 is 19 cents which means 19 is the second breakpoint The breakpoints continue in a particular sequence through the entire tax table Using The Worksheet complete Step B by calculating the breakpoints based on your state s Retail Tax Chart The sequence of break...

Page 61: ...l Tax Chart Example Tax Chart The following is an example of how a tax chart can look Note A total of 63 breakpoints can be programmed on this cash register Use the worksheet on the next page to calculate the irregular breakpoints and regular breakpoints for your local tax Irregular breakpoints no pattern Regular breakpoints at least 4 examples of the pattern Enter these values when you set the ta...

Page 62: ...ope but other locations use it as well To set a VAT tax PROGRAM SETTING TAX SETTING 1 Press the SUB ESC key 2 Press the Arrow Down key to select PROGRAM SETTING Press the CASH Enter key 3 If you are prompted for a Manager Password type the password number and then press the CASH Enter key If you did not program a Manager Password go to the next step ...

Page 63: ...y to select the tax you want to change Press the CASH Enter key 6 Using the round Number keys area enter the tax you want to add You must use a 5 digit number 7 When you are done press the CASH Enter key 8 Repeat for each tax you want to set Printing a Confirmation Report To check your results see the Parameter Print on page 48 ...

Page 64: ... screen Clearing a report in Z mode removes the data for that report from the cash register When you are printing a report do not try to change mode key position so attempt any other task with the cash register Note Make sure you have a lot of cash register paper installed before you start printing any report You can stop printing by pressing C Running the Options Dump Report You can print the Par...

Page 65: ...e Press the CASH Enter key 7 Select the parameter you want Press the CASH Enter key The all parameters report prints Running the Department Confirmation Report You can print a report that shows the active information for all programmed departments To run a department confirmation report X Report Parameters Print single Dept 1 Press the SUB ESC key 2 Press the Arrow Down key to select X Report Pres...

Page 66: ...l programmed Clerks To run a PLU confirmation report X Report Parameters Print single Clerk 1 Press the SUB ESC key 2 Press the Arrow Down key to select X Report Press the CASH Enter key 3 If you are prompted for a Manager Password type the password number and then press CASH Enter key If you did not program a Manager Password go to the next step 4 Press the Arrow Down key to select Parameters Pri...

Page 67: ...ot clear the transaction memory in the cash register There are 2 kinds of X reports Daily report Commonly known as a mid day reading Use this report to print periodic readings of transaction totals during the course of the day This report does not reset to zero PTD reports Periodic to Date Commonly known as a mid week or mid month readings Use this report to print periodic readings of transaction ...

Page 68: ...e the report was last cleared 13 PTD Individual PLU Report Shows quantity and dollar amount of a specific PLU since the report was last cleared 14 Top 25 PLU Report Shows the top 50 PLUs by sales amount since the report was last cleared 15 PTD RM Report Shows quantity and dollar amount of RM operation since the report was last cleared 16 PTD Single PLU Profit Report Shows profit amount of a specif...

Page 69: ...tion memory in the cash register and reset all totals to zero There are 2 kinds of Z reports Daily report Commonly known as a end of day daily closeout reports These reports show transaction data and reset all totals to zero except the Running Grand Total You can print duplicate Daily reports This is useful if the register runs out of paper or if there is a power outage while a Daily report is pri...

Page 70: ...y 3 If you are prompted for a Manager Password type the password number and then press CASH Enter key If you did not program a Manager Password go to the next step 4 Press the Arrow Down key to select the report you want Press the CASH Enter key 5 The report appears on the screen Use the Arrow keys to move through the report You can print there port or clear it using the options on the screen Fina...

Page 71: ... Total Error Correct Total Transaction Void Total No Sale Total Quantity RA Amount Total Paid Out Amount Total Cash Sales Total Check Sales Total Charge Sales Total Cash Total in Drawer Check Total in Drawer Charge Total in Drawer Date Time X Daily report Item Qty Amount DEPT01 16 372 75 DEPT02 9 60 00 DEPT03 9 60 00 DEPT04 9 42 80 Total 43 565 55 1 Item 2 1 45 Subtotal 1 0 99 2 Item 1 0 50 Subtot...

Page 72: ...Royal 240DX User s Guide 70 Report Sample Daily Department Report Daily PLU Report Daily Clerk Report ...

Page 73: ...71 Royal 240DX User s Guide Periodic Department Report Periodic Hourly Report Periodic Return Merchandise Report ...

Page 74: ...c Journal has 9 500 lines of transactions in memory you see an error message after finalizing every transaction Print or clear the Electronic Journal as soon as possible to avoid losing important information Sales totals will still be recorded in the financial or sales reports Transactions already in memory are kept in memory until the Electronic Journal record is printed in Z mode or until you cl...

Page 75: ...ate or time period To print X reports X Report 1 Press the SUB ESC key 2 Press the Arrow Down key to select X Report Press the CASH Enter key 3 If you are prompted for a Manager Password type the password number and then press CASH Enter key If you did not program a Manager Password go to the next step 4 Press the Arrow Down key to select the report you want Press the CASH Enter key 5 The report a...

Page 76: ...ation System Information 1 Press the SUB ESC key 2 Press the Arrow Down key to select PROGRAM Press the CASH Enter key 3 Press the Arrow Down key to select SYSTEM PARAMETER Press the CASH Enter key 4 Press the Arrow Down key to select System Information Press the CASH Enter key 5 The system information appears on the screen The total available number of PLUs are shown with the number you are using...

Page 77: ...The SD card slot is located on the right side of your register Inserting an SD memory card Insert an SD memory card into the SD card slot with the printed SD logo facing upwards Push the card in steady with a finger until it clicks and release it slowly Removing the SD memory card Push the card in gently with a finger and release it The card will come out Note This model supports SD cards only Use...

Page 78: ...go to the next step 4 Press the Arrow Down key to select SYSTEM PARAMETER Press the CASH Enter key 5 Press the Arrow Down key to select Data backup Press the CASH Enter key The ECR is writing data to SD card after writing over it will prompt To save the Sales Reports to the SD card X REPORT For example Daily Full report 1 Press the SUB ESC key 2 Press the Arrow Down key to select X REPORT Press th...

Page 79: ... password number and then press the CASH Enter key If you did not program a Manager Password go to the next step 4 Press the Arrow Down key to select EJF Receipt Report Press the CASH Enter key 5 Select Search All Press the CASH Enter key 6 Press the Arrow Down key to select Save to SD card Press the CASH Enter key The ECR is writing the EJF report to SD card after writing over it will prompt Writ...

Page 80: ...If you are prompted for a Manager Password type the password number and then press the CASH Enter key If you did not program a Manager Password go to the next step 4 Press the Arrow Down key to select SYSTEM PARAMETER Press the CASH Enter key 5 Press the Arrow Down key to select Data Recovery Press the CASH Enter key 6 Press the Arrow Down key to select Yes The ECR is reading programming data from...

Page 81: ...event damage to the cash register especially in restaurants and other locations where food and drinks are sold or prepared Keep the cash register away from dust dampness or extreme hot or cold temperatures To clean your cash register use a soft dry cloth Do not use harsh solutions containing alcohol or ammonia After storing your cash register in extreme temperatures below 32 degrees Fahrenheit or ...

Page 82: ...the black Journal Tape spindle inside the printer compartment of the cash register 2 Remove the Journal Take up spindle Place the paper roll in the little round area at the bottom of the compartment Make sure the paper feeds out from the bottom of the roll towards the front of the cash register 3 Grab the small handle on the right of the print roller Push the little handle towards the back of the ...

Page 83: ...a power source and you see messages on the display If you will not use the cash register for an extended period of time you can remove the batteries to prolong their life However all information in the cash register will be erased if you do this Caution You must plug the cash register in before installing or replacing the back up batteries All data is erased when you remove the batteries if the ca...

Page 84: ...erial port RJ11 you need a null modem serial cable A 6 foot null modem serial cable is included in the box with the cash register Connecting the Cash Register to a PC Using the RegisterLink software you can connect your cash register to a PC to download the information RegisterLink must be installed and the PC restarted if it was the first time you installed RegisterLink For specific information a...

Page 85: ... the paper Do not use sharp or pointed instruments in the printer area This can seriously damage the printer 1 Check if you are out of paper If so replace with a new roll 2 Check for a paper jam If so carefully remove any paper obstructing the printer 3 Check and make sure the paper was aligned properly in the printer and that the printer bar is snapped into place 4 After the paper jam is successf...

Page 86: ...ransactions When the memory gets close to full a message appears telling you that the memory is nearly full If you are in the middle of a transaction press the C key to clear the error message follow the instructions on the clerk display and finish the transaction Immediately after the current transaction is finished either print the Electronic Journal record in Z Mode or manually clear the Electr...

Page 87: ...keep the cash register from working properly If error still persists perform a Half System Clear procedure See Half System Clear If the Half System Clear did not work perform a Partial Reset See Partial Reset As a last resort perform a Full System Clear procedure See Full System Clear 2 If needed contact the Royal Customer Support hotline at 1 800 272 6229 for additional help Opening the Drawer Wh...

Page 88: ... nothing else works perform the following procedure Caution This procedure resets the cash register to the factory settings You lose all your transaction information and programming information To do a full system clear 1 Unplug the cash register from the power source and wait 30 Seconds 2 Press 1379andPlug in the cash register 3 Reprogram the cash register 4 Continue with normal operations If Not...

Page 89: ...dy to ring up sales Reminder If the Clerk function is active enter the pass code and press the CASH Enter Reminder Do not press the Decimal Point key when ringing up a price The following examples are in this chapter Adding Tax to a Non Taxable Department Cash Sale With Tendering Change Cash Sale Without Tendering Change Charge Sale Check Sale Dept Shift Key Exempting Tax On An Item Minus Percenta...

Page 90: ...Percentage Discount Error Correct a PLU Sale with a Plus Percentage Discount Error Correct an Entire Sale before Finishing the Sale Transaction Codes The following codes appear on transaction receipts Transaction Codes The code Means this Number of Items Being Multiplied CASH Cash Transaction Total CHARGE Charge Transaction Total CHECK Check Transaction Total NO SALE No Sale Function or Open Cash ...

Page 91: ...artment Example 1 Assume the Department 2 key is programmed for no tax and theTAX 1 rate is programmed for 6 Ring up a 1 00 item in Department 2 charging the 6 tax rate To add or force tax to a non taxable department or a different tax rate 1 Press the key 2 Press the key and select Tax 1 Press the key 3 Press the key 4 In the Number keys area press 100 and then press the key 5 Press the key ...

Page 92: ...ing up a sale without tendering change 1 In the Number keys area press 100 and then press the key 2 Press the key You do not need to press the SUB ESC key if you do not want the subtotal of the sale to print 3 Press the key Charge Sale Example 4 Ring up a 1 00 item in Department 1 and finalize the sale with the charge key To ring a charge sale 1 In the Number keys area press 100 and then press the...

Page 93: ...hen press the key 3 Press four times In the Number keys area press 300 and press again 4 Press the key 5 In the Number keys area press 1000 and then press the key Note The register returns to the Non Shift Mode after each department entry Exempting Tax On An Item Example 7 Assume the Department 1 key is programmed as a taxable department Ring up a 1 00 item in Department 1 without charging tax To ...

Page 94: ...ringing a taxable item with a percentage discount tax will automatically be charged on the discounted amount the amount after the percentage discount is deducted To ring a minus percentage discount sale 1 In the Number keys area press100 and then press the key 2 Press the key 3 Select 1 Press key Note If the Minus Percentage Discount Rate is NOT programmed type in the 10 discount rate by pressing ...

Page 95: ...s the key 2 Press the key 3 Select 2 Press key Note You must pre program the plus percentage rate for 2 Multiplication of a Department Unit Price Example 10 Assume the Department 1 key is pre programmed for 1 00 Ring up this price three times To multiply a department unit price 1 In the Number keys area press 3 and then press the key 2 Press the key 3 Press the key Multiplying By A Fraction Exampl...

Page 96: ...he number of times the No Sale key is used appears on the Management Reports Paid Out Sale Example 13 Indicates money taken out of the cash drawer Ring up 10 00 to show money paid out of the cash drawer To record monies paid out In the Number keys area press 1000 then press the key PLU Sale Example 14 Assume the PLU is preset for the price of 1 99 in Department 1 Ring up the PLU 1 To ring a PLU sa...

Page 97: ...ment unit price 1 Press the key 2 Press the key Return Merchandise Example 17 Return Merchandise the Department 1 and Return Merchandise the Department three times To ring a Return Merchandise 1 Press the key 2 Press the key 3 In the Number keys area press 3 and then press the key 4 Press the key 5 Press the key Note The Return Merchandise function only can be performed before sales Refund operati...

Page 98: ...and then press the key 2 Press the key 3 In the Number keys area press 500 and then press the key 4 Press the key Note When using the Split Tendering function the sale can also be finalized with the Check key Substitute the key in Step 4 in the example above Error Correct a Department Preset Price Example 20 Department 1 is programmed for the price of 1 00 and Department 2 is programmed for the pr...

Page 99: ... Press the key and Select 1 2 Press the key Press the key and Select 1 3 Press the key Press Arrow Up key to select Department 1 4 Press the key and then press the key 5 Press the key Note If the Minus Percentage Discount Rate is not pre programmed type in the discount rate before pressing the key Applies only to 1 Error Correct a Multiplication of a Department Preset Price Example 22 Assume Depar...

Page 100: ...n the Number keys area press 1 and then press key 2 Press the key 3 Press the key and then press the key 4 Press the key Error Correct a PLU Sale with a Minus Percentage Discount Example 24 Assume PLU 1 is preset for the price of 1 00 in Department 1and the 1 is preprogrammed for 10 Void a sale with PLU 1 and a 10 discount To void a PLU sale with a minus percentage discount 1 In the Number keys ar...

Page 101: ... press key 2 Press the key and Select 1 3 Press the key 4 Press the key and then press the key 5 Press the key Error Correct a Plus Percentage Sale Example 26 Void a 1 00 item in Department 1 and void a pre programmed Plus Percentage Rate of 10 for 2 To void a plus percentage sale 1 Press the key Press the key and Select 2 2 Press the key 3 Press the key and then press the key 4 Press the key Note...

Page 102: ... Void an entire sale before you press the CASH Enter key Void a sale for a 1 00 item in Department 1 a 2 00 item in Department 2 a 3 00 item in Department 3 To void a sale 1 Press the key Press the key and Select 1 2 Press the key Press the key and Select 1 3 Press the key 4 Press the key ...

Page 103: ...isplay Printer 57mm alphanumeric thermal printer Ink Source Thermal printer no ribbon or ink needed Paper Supply 2 inch or 57 5 mm wide standard thermal paper Royal Reorder 013127 Memory Battery Roughly one month or so after power interruption Protection Technology CMOS RAM Electrical 8V 60Hz 0 40A Characteristics Operating 0 40 Degrees Centigrade 32 104 Degrees Temperature Fahrenheit Dimensions 1...

Page 104: ... the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 If applicable connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for assistance Connection of peripherals to this unit req...

Page 105: ...r product from Royal Royal grants you the right to use the Software which is contained in the product This grant is only for the specific person which has purchased the product In other words the license which accompanies each product is only for one person RESTRICTIONS You may not copy the Software decompile it duplicate it modify it or reverse engineer it in any fashion RIGHTS The Software is pr...

Page 106: ...is Product second hand or used This warranty does not include the replacement of ink rolls ribbons time cards paper rolls or any other consumable or supplies used in the cash register or time clock and consumed through the normal use of the Product This warranty does not include cleaning adjustments parts or repairs required by circumstances beyond the control of Royal including but not limited to...

Page 107: ...al Corporate Service Center directly at 1 630 315 2603 for shipping instructions and additional information Please retain the original proof of purchase for your records to establish date of original purchase Your warranty starts with the date of original purchase This warranty gives you specific legal rights and you may also have other rights which vary from State to State This warranty is valid ...

Page 108: ...ement 4 Slot Bill Tray Drawer CD510002 A Coin Tray not included Replacement 5 Slot Coin Tray CD500002 A Duplicate Cash Drawer 47300511 1 set of 2 keys Replacement Journal Paper Roll Spindle E16900150 Owner s Manual Royal 240DX Model PS700 Barcode Reader 16881W For Prices and Availability Call 1 888 261 4555 or visit our web site at www royal com Prices and Availability Subject to Change Without No...

Page 109: ...59 Examples 87 Exempting Tax On An Item 91 F Financial Report Example 68 Full System Clear 38 86 G Getting Started 8 Getting To Know the Cash Register 15 H Half System Clear 38 86 HALO 46 I If Nothing Helps 86 Important Phone Numbers 7 Inserting and removing 75 Installing a New Paper Roll 80 Installing the Memory Backup Batteries 10 Installing the Paper Roll 11 K Key Operation 6 L Language 43 M Ma...

Page 110: ...iptions 25 Setting Clerk Numbers and Names 29 Setting Header Messages and Footer Messages 26 Setting Manager Passwords 30 Setting the Date And Time 11 Setting the Language 10 Setting the Machine Number 31 Setting Up Your Cash Register theBasics 22 Setting up Your Cash Register Parameters 39 Software Licensing Agreement 103 Specifications and Safety 101 Split Tendering Sale 96 Subtotal 41 Subtotal ...

Page 111: ......

Page 112: ...ROYAL Royal Consumer Information Products Inc 379 Campus Drive Somerset NJ 08875 Part No 240DXMWim0408 Printed in China Date Oct 2013 Ver 002 ...

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