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 Faults and malfunctions

BA ROTEX HPSU compact 4 - 09/2013

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8 Faults and malfunctions

8.1 Troubleshooting

Electronic control of the ROTEX HPSU compact:
– Signals a fault by red backlighting in the display and
– Shows a fault code in the display (see tab. 8-2).

An integrated fault memory stores up to 15 fault messages that 
have occurred most recently.

Depending on the operating mode, the fault messages are also 
forwarded to connected room stations or room thermostats.

8.1.1 Current fault display

1

2

3

E 75

Inside Unit:

Address: 

Boiler
0

1

Fault message as code (see tab. 8-2)

2

Location information (equipment) of the detected fault

3

Bus address of the unit causing the fault

Fig. 8-1

Displays an active error message (controller fault)

1

2
3

4

Inside Unit:

Address:

Heating Module

0

E 9001

WWSensorInput

1

Fault message as code (see tab. 8-2)

2

Fault message as clear text (see tab. 8-2)

3

Location information (equipment) of the detected fault

4

Bus address of the unit causing the fault

Fig. 8-2

Displays an active fault message (heat pump fault)

8.1.2 Reading the fault memory

The last received (latest) fault message is in the first position. 

All the other previous fault messages are then pushed backwards 
by one place when a new entry is made. The 16th fault message 
will be deleted every time a new fault message is received.

E75

E75

Special Level

Manual Operation

Error

Delete massage

Special Level

Error

Delete massage

Return

Inside Unit:

Address:

Boiler

0

Read Error Memory

Fig. 8-3

Read-out of fault memory

8.1.3 Solving failures

Troubleshooting the electrical, coolant and hydraulic 
systems of the ROTEX HPSU compact may be per-
formed only by authorised and trained heating experts.

Summary of Contents for HPSU compact 304

Page 1: ...EX HPSU compact Instruction manual Solar tank with integrated interior heat pump unit For the types HPSU compact 304 HPSU compact 308 HPSU compact 508 HPSU compact 516 GB Output 09 2013 For the operat...

Page 2: ...temperature regulation 24 3 6 5 Legionella protection 24 3 6 6 Reset to factory settings Reset 24 3 6 7 Relay and sensor test 25 3 6 8 Settings for optional circulation pump 25 3 6 9 Remote control v...

Page 3: ...t in serious injury or death CAUTION Indicates a situation which may cause possible damage Disregarding this warning can lead to damage to property and the environment This symbol identifies user tips...

Page 4: ...g and their knowledge of the subject of proper and appropriate installation and maintenance of heating climate control and cooling installations and heat pumps Electrical installation may be carried o...

Page 5: ...To enable even more efficient use of the ROTEX HPSU compact it is also possible to operate it with an off peak mains connection Information on the prerequisites and connection possibilities are descri...

Page 6: ...information for troubleshooting 2 1 4 Electronic control The RoCon HP electronic digital control unit is able to automati cally control all heating cooling and hot water functions for a direct heatin...

Page 7: ...HPSU compact 4 09 2013 7 2 2 2 Equipment external and internal structure HPSU compact 304 308 DB Fig 2 2 Structure and constituents HPSU compact 304 308 DB External appearance and internal structure...

Page 8: ...2 x Product description 2 2 3 Equipment external and internal structure HPSU compact 304 308 BIV Fig 2 3 Structure and constituents HPSU compact 304 308 BIV External appearance and internal structure...

Page 9: ...HPSU compact 4 09 2013 9 2 2 4 Fig 2 4 Structure and constituents HPSU compact 508 516 DB External appearance and internal structure Designations of key see tab 2 1 Equipment external and internal st...

Page 10: ...hanger stainless steel for pressurised solar storage tank charging 15 Connection for optional electrical backup heater R 1 IG 16 Solar inflow layering pipe 17 Fill level indicator water circuit 18 Opt...

Page 11: ...ng part RoCon B1 and displayed in clear text display on a coloured backlit display The regulation data bus can be used to connect the ROTEX HPSU compact to the following optional equipment Room statio...

Page 12: ...r Flashing Heat pump demand active Permanently on Compressor is in operation No connection to the external unit 3 Display of expert login 4 Display time 5 Current flow temperature 6 Status heating cir...

Page 13: ...ection 3 4 9 9 Info section 3 4 1 Fig 3 3 Illustration of main function level rotary switch position Certain functions and parameters are restricted by access authorisation and can only be adjusted by...

Page 14: ...he other The number of displayed parameters depends on the connected components No settings can be made to these values Place the rotary switch in the Info position Standard display is shown see fig 3...

Page 15: ...and threshold values must only be changed by the heating technician If the water pressure falls below the minimum value set parameter value it must be increased by topping up the system see installat...

Page 16: ...tched at a higher level to the operating mode Standby Fig 3 8 Standard display in operating mode Standby above the frost protection limit In the operating mode Standby the heat pump and any optionally...

Page 17: ...timer programme T Absence Set value for temporary heating cooling programmes Away and Vacation Settings are displayed Set the temperature Confirm the changes with a brief push of the rotary switch Cha...

Page 18: ...nday to Friday Saturday to Sunday and Monday to Sunday Programme Time period Switching cycle HC Program 1 Single day of the week Monday Tuesday 1 2 3 06 00 22 00 Working week Monday to Friday 1 2 3 06...

Page 19: ...heating a If an automatic programme is activated the last applicable switching cycle is always extended In the time before the switching cycle 1 it is controlled according to the target value in PARA...

Page 20: ...controllers in the RoCon system can also be parameterised via the controller integrated in the CAN bus After activation of the Bus Scan a list of the equipment that was recognised is shown for selecti...

Page 21: ...functions In the Special Level we can carry out various functions that are usually used by the heating expert The following special functions are possible Manual mode see section 3 5 1 Fault display...

Page 22: ...ture change to the external temperature change The heating characteristic curve applies within the minimum and maximum temperature limits that have been set for the corre sponding heating circuit The...

Page 23: ...ature limit in the Control RoCon HP parameter Min T Flow Cooling With the cooling characteristic curve the flow temperature is adjusted to building conditions in accordance with the relevant outdoor t...

Page 24: ...itch setting can be seen in chapter 6 2 3 and 6 12 2 3 6 5 Legionella protection The ROTEX HPSU compact itself does not need this function because of the small volume of the internal drinking water he...

Page 25: ...gramme b Together with a hot water timer programme The circulation pump is actuated in parallel with the operating periods of the hot water timer programme Independent of the set timer programme the e...

Page 26: ...erating the installation in extremely frosty conditions The ROTEX HPSU compact is fully connected The heating and hot water systems are filled and charged at the right pressure see chapter 7 4 The sto...

Page 27: ...ompact Open the combined filling and draining valve on the HPSU compact Allow the heating and warm water circuit to run empty based on the suction lifter method Disconnect the heating flow and return...

Page 28: ...a professional manner Recommendations for disposal The HPSU compact has an environmentally friendly design During the disposal process the only waste created is that which can be used for material or...

Page 29: ...0 100 100 5 G Green proportion of display colour E E 0 100 80 5 B Blue proportion of display colour E E 0 100 80 5 Language Language of the display text in the operating panel E E Deutsch English Fren...

Page 30: ...ensor Sensor 5 Temperature sensor for the flow sensor Sensor 6 Pressure sensor S S Sensor 1 Sensor 6 Tab 6 2 Parameter in rotary switch setting Configuration level System Configuration Depending on th...

Page 31: ...is brought forward by a maximum of the time set for this parameter format hh mm E E 00 15 03 00 02 00 15 min Opt Reduced Function for preventing the HPSU compact starting up shortly before the end of...

Page 32: ...Mode Parameter Designation Access Setting range Min Max Factory setting Increment BE HF Standby In this operating mode all internal functions are turned off Frost protection remains active and a block...

Page 33: ...tting Increment BE HF T Reduced Set value of the setback room temperature in C which applies to the timer programmes Automatic 1 and Automatic 2 E E 5 40 C 15 C 0 5 C T Absence Set value of the setbac...

Page 34: ...neration 3 switch ing cycles with a resolution of 15 minutes can be set A separate entry for each weekday is possible Format on hh mm hh mm off Also the cycles can be parameterised from Monday to Frid...

Page 35: ...or heating is displayed in kWh S S 0 1 kWh Qsc The quantity of heat in the heat pump for cooling is displayed in kWh S S 0 1 kWh Qch The quantity of heat in the heat pump for heating is displayed in k...

Page 36: ...age Language of the display text in the operating panel E E Deutsch English French Dutch Italian Spanish Portuguese Deutsch 1 LCD Contrast Display contrast for the passive display operation E E 1 10 4...

Page 37: ...the heating circuit Individual adaptation of the room temperature relevant for control Should a systematic deviation of the room temperature measured by the RoCon U1 from the actual temperature in th...

Page 38: ...here we show the current unfiltered measured values In the individual menu levels on the other hand we show the fil tered measured values relevant for the Controller Sensor 1 Mixer circuit flow tempe...

Page 39: ...cumentation for at least five years after compiling it and show it to the responsible authority upon request Responsibility of the operator of systems for recovering F gases by certified personnel Cer...

Page 40: ...the permitted range see section 7 4 Clean plastic surface of HPSU compact with a soft cloth and mild cleaning agent Do not use cleaning agents containing aggressive solvents as this will damage the p...

Page 41: ...ure is 30 C Without backup heater With an outdoor temperature 12 C the storage tank water needs to be heated up by an external heater to 30 C With backup heater BUH With an outdoor temperature 12 C an...

Page 42: ...Fig 7 4 Filling buffer storage tank without Solar system 42 BA ROTEX HPSU compact 4 09 2013 7 x Service and maintenance...

Page 43: ...4 Inside Unit Address Heating Module 0 E 9001 WWSensorInput 1 Fault message as code see tab 8 2 2 Fault message as clear text see tab 8 2 3 Location information equipment of the detected fault 4 Bus a...

Page 44: ...n the control system Refrigerant compressor is not working Have the system checked by a ROTEX heating technician System is in the operating mode Cooling Switch the operating mode to heating Settings f...

Page 45: ...water pressure 0 5 bar is available Have the system checked by a ROTEX heating technician Cooling turned off e g switching time programme is in the setback phase exterior temperature too low Check th...

Page 46: ...ternal 9001 80 Fault return sensor Temperature sensor dis charge water temperature Return line temperature sensor tR2 defective 9002 81 Fault flow sensor Temperature sensor feed water temperature Flow...

Page 47: ...blocked Fan block in the external heat pump unit A fan in the external heat pump device is blocked Check fan for dirt affecting it the fan may be defective 9018 E9 Expansion valve Electronic expansio...

Page 48: ...ation fault 9044 UA Communication fault E75 Outside temperature sen sor Outside temperature sensor defective E76 Domestic hot water tem perature sensor Domestic hot water temperature sensor defective...

Page 49: ...t flow temperature synonym heating curve in order to achieve the desired room temperature at all outside temperatures Hot water circuit Is the water circuit in which the cold water is heated and direc...

Page 50: ...On Off On Off On Off HC Program 1 Monday Tuesday Wednesday Thursday Friday Saturday Sunday HC Program 2 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Tab 10 1 Individual settings in the he...

Page 51: ...tes BA ROTEX HPSU compact 4 09 2013 51 10 1 2 Parameter Enter the changes to the parameters that you have made in the following table and in the operating log book of the heat generator Rotary switch...

Page 52: ...52 BA ROTEX HPSU compact 4 09 2013 10 x Notes 10 2 Other notes...

Page 53: ...10 x Notes BA ROTEX HPSU compact 4 09 2013 53...

Page 54: ...54 BA ROTEX HPSU compact 4 09 2013 10 x Notes...

Page 55: ...ins connection 49 Functional description 5 M Maintenance 39 Manual operation 21 Mixer module 24 O Operating elements 6 11 13 Exit button 13 Rotary push button 13 Rotary switch 12 Operating mode Electr...

Page 56: ...ROTEX BA ROTEX HPSU compact 4 Subject to change and correction 008 1414644_01 09 2013...

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