Status
Switcher status information helps to diagnose problems
and communicate your current setup to technical support.
Software Version
Software version provides information on the software
version that is running on the control panel, and frame,
as well as the IP addresses of the control panel and frame,
and the size of the Global-Store.
To View Software Version Information
Press
HOME
>
Status
>
Version Information
.
Switcher Status
The web interface provides an overview of all the boards,
cards, and modules in the frame and control panel, as
well as their current status.
To View the Switcher Status Pages
1.
Open a web browser and navigate to the IP address
of the switcher frame. You are prompted to enter a
user name and password. The defaults are
user
and
password
.
2.
Click
Status...
and select the status page you want
to view.
•
Software Status
— lists all the boards in the
frame and the software status of the components
on those boards.
•
System Status
— lists the current hardware
status of the control panels and frame, including
memory/disk/flash usage, power and temperature
levels, as well as allowing you to download a
status file.
•
Frame Boards
— lists all the boards in the
frame, their part number, hardware revision, and
current software version.
Software Status Overview
This page provides a list of all the functional components
in the frame of the switcher. Components are identified
by the slot in the frame they are installed in. For each of
these components, the current version of software that
is running on the it, the date of the software build, and
the current status of the component are displayed.
•
Component
— The name of the board or card that
is installed in the frame.
•
Function
— The function component on the board
or card. These functional components can be chips,
processors, or applications/processes running on the
boards, cards or modules.
•
Slot
— The slot on the front or rear of the frame that
a particular board is installed in.
•
Version
— The current software version and build
number that is running on the component. If a
component is running a different software version
than the other components on the switcher, this may
indicate a problem with that component.
•
Date
— The date of the software that is running on
the component. This is not the date that the software
was upgraded, but the date that the software upgrade
was created. This date, along with the version number,
helps a Ross Video Technical Support person
correctly identify the software you are running.
•
Status/Message
— The status of the component
upgrade.
•
Pending
— requires upgrading and is in the
queue to be upgraded.
•
In Progress
— being upgraded.
•
No Status
— has not reported a status. It
could be rebooting, or there is a failure. If this
message remains on for an extended period of
time, contact Ross Video Technical Support.
•
Failed
— reporting a failure to upgrade.
Contact Ross Video Technical Support.
•
Initializing
— being initialized.
•
Done
— has been upgraded successfully.
System Status Overview
The system status page provides information on various
aspect of the health of the switcher. These are broken
into storage (Frame Info), frame health (Frame Status),
and panel health (Panel Status).
Tip:
Click Get Current System Status File to download a file
with a printout of the current status of the switcher.
Frame Info
This region provides a list of all the storage both used
and available on the switcher. This includes the hard
drive located on the Frame CPU board, as well as the
flash memory located on the other boards and cards on
the switcher.
Note:
If the message
Hard disk log contains
errors!
is displayed, contact Ross VideoTechnical Support
for information on diagnosing this warning.
Note:
A warning is displayed if the hard drive reaches 90% full.
Consider clearing out some of the contents of the drive to
improve performance.
Acuity Setup Manual (v9.2) — Status •
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Summary of Contents for Acuity 4410AR-020
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