Ross Acuity 4410AR-020, Setup Manual

Page: 105 / 121

To Upload Configuration Files
You can use individual or archived configuration files to
restore your switcher configuration.
1. Open a web browser and navigate to the IP address
of the switcher frame. You are prompted to enter a
user name and password. The defaults are
user
and
password .
2. Click Files > Configuration .
3. Click Choose File and use the window to select
the configuration file you want to upload.
4. Click Upload Configuration .
A list of the configurations to be uploaded is shown.
These configurations will overwrite the current
configurations.
5. Click Restore .
Force Panel Upgrade
Ross Technical Support may require you to upgrade the
control panel to fix an issue. This procedure upgrades
the software on the control panel but not the frame.
Important: Do not upgrade the control panel using
this method unless instructed to do so by Ross
Technical Support.
To Force an Upgrade of the Control Panel
Press HOME > More > System Shutdown >
Upgrade Panel
.
Still-Store Permissions
Using a third-party application to upload, edit, or move
media items or directories on the switcher can cause the
permissions to those files or directories to be set
incorrectly. This can cause problems working with the
files or directories from the switcher. These permissions
need to be cleaned up to restore proper access.
To Clean Still-Store Permissions
Important: Cleaning the permissions for the still-store
can take a long time and cannot be stopped once
started. The switcher may be unresponsive during
this time.
1. Open a web browser and navigate to the IP address
of the switcher frame. You are prompted to enter a
user name and password. The defaults are
user
and
password .
2. Click Other... > Still-Store Permissions .
3. Click Clean Still-Store Permissions .
Dusting Mode
Dusting mode allows you to clean the surface of the
control panel, including the touchscreen display, without
the switcher reacting to any accidental pressing of
buttons. Dusting mode does not affect the operation of
the switcher, but prevents the switcher from acting upon
button presses.
CAUTION: Do not use water, or any other liquid
cleaner, to clean the surface of the control panel.
Doing so can cause personal injury and/or damage
to the control panel itself. A dry duster, vacuum, or
low pressure compressed air should be used to clean
the surface of the control panel.
To Put the Switcher in Dusting Mode
1. Press HOME > More > System Shutdown >
More
>
Dust
.
2.
Dust the surface of the control panel as required. In
dusting mode the switcher will not act upon any
input from the control panel.
3.
Press the two
Exit
buttons at the same time to exit
dusting mode.
Factory Default Settings
Each switcher comes pre-configured from the factory
with a number of default settings. Recalling these default
settings allows you to return the switcher to a known
state for diagnostic purposes, creating new setups, or if
advised to do so by Ross Technical support.
The recalling of factory default setting is performed on
individual register types. Defaulting one of these register
types will return all the entries stored in registers of that
type to the factory installed state. Any entries in the
registers are destroyed.
Note: If the Installation menu is locked, you cannot recall the
factory default settings for Installation, but all other registers will
recall normally.
The following registers can be defaulted:
• Personality — all the user interface settings. These
registers contain items such as mnemonic settings,
preview overlay positions and settings, and transition
rates. As a rule, anything that is set up from the
Personality menus is stored in these registers.
• Memories — all the memories that are stored on
the switcher.
•
Switcher
— all keyer settings and ME settings.
•
Installation
— all the external device setup and
software configurations settings for the switcher. As
a rule, anything that is set up from the
Installation
menus is stored in this register.
Acuity Setup Manual (v9.2) — Switcher Maintenance • 105