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ACO-4400A User Manual (Iss. 03)

Operating Basics • 4–1

Operating Basics

In This Chapter

This chapter outlines the basics of operating the ACO-4400A.

The following topics are discussed:

• Front Panel Overview
• Rear Panel Overview
• Operating Basics
• Software Upgrades
• Troubleshooting

Summary of Contents for ACO-4400A

Page 1: ...ACO 4400A Automatic Changeover System for the SRG 4400 User Manual...

Page 2: ...eople that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics...

Page 3: ...itted in any form or by any means mechanical photocopying recording or otherwise without the prior written permission of Ross Video While every precaution has been taken in the preparation of this doc...

Page 4: ...gainst unsafe practices Notice The symbol with the word Notice within the equipment manual indicates a potentially hazardous situation which if not avoided may result in major or minor equipment damag...

Page 5: ...is in compliance with the essential requirements and other relevant provisions of CE Directive 93 68 EEC INTERNATIONAL This equipment has been tested to CISPR 22 2009 and found to comply with the lim...

Page 6: ...ral resources Ross Video encourages you to use the appropriate take back systems These systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendl...

Page 7: ...1K0 Ogdensburg New York Canada USA 13669 0880 General Business Office 1 613 652 4886 Fax 1 613 652 4425 Technical Support 1 613 652 4886 After Hours Emergency 1 613 349 0006 E mail Technical Support t...

Page 8: ......

Page 9: ...to the ACO 4400A 2 7 Installing the Breakout PCB 2 8 Before You Begin 2 8 Installing the Breakout PCB on the Rack Tray 2 9 Installing the Breakout PCB into the Rack Frame 2 9 Cabling the Breakout PCB...

Page 10: ...Configuration Menu 5 14 Network Menu 5 16 DashBoard Menu 5 18 Calibration Menu 5 20 Changeover Channel 5 20 Do Calibration 5 20 P NSig B NSig 5 21 DashBoard Menu System 6 Using DashBoard 6 2 Adding th...

Page 11: ...ment 8 3 RS232 Connector 8 4 Connector Pinouts 8 4 Breakout Cable 8 4 Pin Views of Chassis Connectors 8 5 Calibration Procedure 9 Overview 9 2 Calibrating the ACO 4400A 9 3 Service Information 10 User...

Page 12: ...iv Contents ACO 4400A User Manual Iss 03...

Page 13: ...ngratulations on choosing the ACO 4400A Automatic Changeover System for your SRG 4400 Thank you for joining the group of worldwide satisfied Ross Video customers Should you have a question pertaining...

Page 14: ...ondary connector channel relays switch in unison upon fault detection in any active BNC channel front panel command or remote command The ACO 4400A uses signal amplitude as the basis for error checkin...

Page 15: ...wing key features 12 channels in 1U rack height All BNC channels are signal agnostic All BNC channels are measured on both Primary and Backup inputs Ethernet 100 BaseT interface remote control No fans...

Page 16: ...e 1 1 ACO 4400A Functional Diagram Including unmonitored multi way channels BACKUP PEAK DETECT PRIMARY PEAK DETECT PRIMARY LEVEL CHECK BACKUP LEVEL CHECK Output Primary Input Secondary Input RELAY OTH...

Page 17: ...ms The following terms are used Operator and User refer to the person who uses ACO 4400A System and Video system refer to the mix of interconnected production and terminal equipment in your environmen...

Page 18: ...1 6 Introduction ACO 4400A User Manual Iss 03...

Page 19: ...pter provides instructions for installing the ACO 4400A The following topics are discussed Before You Begin Initial Product Inspection Operating Environment Requirements Rack Mount Installation Connec...

Page 20: ...the following cautionary note Unpacking Unpack each ACO 4400A you received from the shipping container and ensure that all items are included If any items are missing or damaged contact your sales re...

Page 21: ...carton 3 Check that the ACO 4400A has not been damaged in transit The exterior should not have any scratches or impact marks Prior to shipment the ACO 4400A is thoroughly inspected for mechanical def...

Page 22: ...on page 7 1 The ACO 4400A requires 2 50mm of side clearance for counter top use Also ensure sufficient rear clearance e g 3 75mm so that cables are not compromised The ACO 4400A does not currently ha...

Page 23: ...the cabinet depth and will give approximately a 0 5 projection beyond the previously mounted bracket 2 Using four screws per bracket Ross P N 2101 3005 RC as shown in Figure 2 1 attach both bars 3 Mou...

Page 24: ...4400 rear panel 2 Connect the other end of the same Interface Cable to the bottom 30 pin Connector on the ACO 4400A rear panel Refer to Figure 2 2 Figure 2 2 Connecting the Primary SRG 4400 to the ACO...

Page 25: ...ar Panel 3 Install the Breakout PCB as outlined in the chapter Installing the Breakout PCB on page 4 1 ACO 4400A GPI RS232 100 BaseT 7 BACKUP PRIMARY BACKUP BACKUP 2 8 PRIMARY BACKUP 9 PRIMARY BACKUP...

Page 26: ...lease heed the following cautionary note Unpacking Unpack each SRG 4400 Install Kit you received from the shipping container and ensure that all items are included If any items are missing or damaged...

Page 27: ...reakout PCB atop the screw posts on the tray Refer to Figure 2 4 Figure 2 4 Installing the Breakout PCB on the Rack Tray 2 Affix the Breakout PCB using the provided four M3 10mm screws with lock washe...

Page 28: ...connector on the Breakout PCB Figure 2 6 Connecting the Breakout PCB to the ACO 4400A Rear Panel 2 Connect the other end of the same Interface Cable to the middle 30 pin Connector on the ACO 4400A rea...

Page 29: ...ore Information on the pinout assignments of the Breakout PCB 3 pin connectors refer to the SRG 4400 User Manual To wire a 3 pin connector 1 Insert a wire to the designated polarity slot on the connec...

Page 30: ...for both connections AC Power Requirement Check that your location provides the proper electrical power requirements as listed in Table 2 2 Connecting the Power Cable Connect the power cable to the in...

Page 31: ...n their holes Figure 2 10 Removing the Faceplate 3 Each power supply includes two screws that must be loosened before the power supply can be removed from the chassis The screws are self retained in t...

Page 32: ...Installation ACO 4400A User Manual Iss 03 3 Position the faceplate over the power supplies 4 Secure the faceplate on the chassis using the provided screws Figure 2 13 Re installing the Faceplate ACO 4...

Page 33: ...r Cords All ACO 4400A are shipped with one of the following power cord options Power cords for use in the United Kingdom are BS1363 approved Power cords for use in North America are UL listed and CSA...

Page 34: ...2 16 Physical Installation ACO 4400A User Manual Iss 03...

Page 35: ...0A for the first time to verify that the ACO 4400A shipped without damage or you suspect that the ACO 4400A is not working properly The following topics are discussed Required Equipment Functional Che...

Page 36: ...ment The following equipment is required for the functional check Video Test Signal Generator Waveform Picture Monitors multi format 75ohm BNC cables 75ohm terminations Breakout cable box for the rear...

Page 37: ...System on page 6 1 of this manual The scenarios to be explored are 1 Initial Power Up 2 Initial Configuration 3 Normal Operation no fault 4 Loss and Restoration of a Primary Signal 5 Loss and Restorat...

Page 38: ...ignals connected If you are sure that you want to cancel the message and continue with the procedure press the Rotary Control once 5 Much of the functional check can be carried out immediately However...

Page 39: ...t there may be more Menu lines available than can be displayed on the LCD screen or video outputs be sure to scroll down or up to find the required entry 7 Pressing the blue dedicated push button once...

Page 40: ...nu 5 Highlight Configuration 6 Confirm 7 Highlight Number of channels 8 Confirm 9 Set the number of channels For initial configuration select 1 channel 10 Confirm 11 Select Back twice to return to the...

Page 41: ...menu 1 Press the Back button once to enter the Stand By screen Ross Video Logo 2 Disconnect the Primary input signal Composite Video 3 Re connect the Primary input signal Composite Video Note that the...

Page 42: ...ation appears in the display 2 Restore power to the mains inlet The fault indication changes to show that the fault is fixed 3 Turn off the power to the other mains inlet The associated fault indicati...

Page 43: ...detailed in the previous Initial Configuration section of this manual When finished remember to exit the Menu system properly to save your settings in non volatile memory When selecting the number of...

Page 44: ...nected an example is shown below in Table 3 1 This will be helpful to refer to in the future in order to quickly find out whether for example a previously unused channel requires a menu change relatin...

Page 45: ...ing Basics 4 1 Operating Basics In This Chapter This chapter outlines the basics of operating the ACO 4400A The following topics are discussed Front Panel Overview Rear Panel Overview Operating Basics...

Page 46: ...o functions the rotary function is used to navigate up or down items in a Menu or to cycle through a range of values relating to a Menu item the push function is used to confirm a Menu item selection...

Page 47: ...ay changeover channels that follow the BNC channels Typical signals to connect here are those not supported via the BNC channels such as Balanced Audio Balanced Timecode etc The Molex connectors are u...

Page 48: ...rent and signal bandwidth 4 GPI RS232 This rear panel connector is a 10 pin male dual in line type This allows for RS 232 communication and GPI O functionality This port is not implemented 5 100 Base...

Page 49: ...A will automatically switch if a fault is detected When Manual is selected the ACO 4400A will switch only when the operator manually selects between Primary and Backup Fault Reporting There is an LCD...

Page 50: ...of the RossSystemUpdate_Vx x x x exe program Contact Ross Technical Support for this program Uploading the Software Files Table 4 1 lists the applicable files for your ACO 4400A only newer files need...

Page 51: ...rther assistance 6 To load a file a Click Open File to display the Open File dialog b Select the relevant ata file c Click OK to load the file into the Ross System Update Tool and close the Open File...

Page 52: ...c Expand the ACO 4400A main node in the tree view d Double click the Slot 0 ACO 4400A sub node e Select the System Report tab f Verify the values in the provided fields match the file s you uploaded...

Page 53: ...contact Ross Technical Support for further assistance Notice Observe all cautions and warnings listed in the front of this manual Table 4 2 Symptom Cause s Checks Actions LCD not operational No chang...

Page 54: ...4 10 Operating Basics ACO 4400A User Manual Iss 03...

Page 55: ...CO 4400A provides the user with a menu interface to control the functions and options of the instrument The following topics are discussed Menu Screens and Maps Main Menu Signal Strength Menu Channel...

Page 56: ...screen Additional information is also included Logo Screen In this display of logo the additional information is Device Name ACO 4400A IP Address when connected Software version number By pressing th...

Page 57: ...rt Event Report Temp Report Menu Enter Menu Enter Menu Enter Menu Enter Menu Enter Fixed PSU Undefined 1v2 Regulator 3v3 Regulator Sensor absent Sensor absent 45 45 Case Internal 45 45 45 45 Sensor ab...

Page 58: ...Figure 5 2 is a basic menu tree structure of the ACO 4400A Figure 5 2 ACO 4400A Menu Map Diagrammatic Signal Strength Screen Channel Setup Menu Logo Screen Temp Report Event Report System Report DashB...

Page 59: ...is re connected provided the signal conforms to that channel s configuration Manual When set to Manual fault detection is disabled and the user is able to manually switch the output to be either the P...

Page 60: ...channels with signals connected but these will not be displayed The amplitudes of the bars are scaled so that signals of different nominal amplitudes are all shown with approximately the same height b...

Page 61: ...4400A User Manual Iss 03 Front Panel Menu System 5 7 POK BOK Primary Backup No error detected The values displayed in the fields X represent the actual detected signal levels of the selected input cha...

Page 62: ...lation Scenarios The most common scenario is one where a specific number of signals are required to be both monitored and switched In this case the Number of Channels setting will correspond with the...

Page 63: ...SD SDI LOS HD SDI LOS 3G SDI LOS 1V 10MHz 1V Subcarrier 1V AES 2V Pulses LOS 4V Pulses LOS After making your selection press the rotary control to confirm the selection Select additional channels to...

Page 64: ...the exact configuration and options in the ACO 4400A one or more of the sensors might not be installed In this case the description in the relevant line appears as seen in Figure 5 7 These menu lines...

Page 65: ...of different events can be recorded Table 5 2 Recordable Events Event Code Event Code EventDefault 0 EventNewMaxTempAlarm1 27 Event Power On 1 EventNewMaxTempAlarm2 28 EventWatchdogReturn 2 EventNewM...

Page 66: ...ield reports the detailed Ethernet link status The options in the first sub field appear as Blank 10Mbps 100Mbps The options in the second sub field appear as Full Duplex EventNewMaxTemp0 18 EventNewM...

Page 67: ...usually modified by field upgrades as it relates to the motherboard hardware components in the ACO 4400A The Firmware field indicates the firmware version in use This is not usually modified by field...

Page 68: ...Select button flash when errors are reported Channels in Use This menu line allows the user to select the appropriate number of measuring channels that should be enabled for use in the installation T...

Page 69: ...0A will need to be manually switched from Backup to Primary after the fault is corrected Event Warnings This menu item allows the user to control the behavior of the LCD when an event occurs The optio...

Page 70: ...k address of the ACO 4400A The options in the sub fields are 000 through 255 where 000 is the default no action setting To change the settings 1 pressing the rotary control advances through each sub f...

Page 71: ...s is stored in a hardware device This address is unique to each ACO 4400A and is also used to provide unique update keys when enabling options within the unit NTP DashBoard Backup Device These menu li...

Page 72: ...menu line allows to user to control whether the Dashboard User Rights Management URM is used The options in this menu line appear as Connection URM Unconditional Character DashBoard Password These men...

Page 73: ...djusting the field yyy use the Escape Back button to select the next character to edit then press Select to edit the next character etc When using the available front panel controls editing of the cha...

Page 74: ...nstated by performing the detailed Calibration Procedure Contact Ross Video for further instructions Changeover Channel This menu line allows the user to select the measuring channel to be viewed or c...

Page 75: ...or the Backup channel The NSig nnnn sub field displays the recorded value for the no signal present and input terminated condition The Sig nnnn sub field displays the recorded value for the level of t...

Page 76: ...5 22 Front Panel Menu System ACO 4400A User Manual Iss 03...

Page 77: ...ystem In This Chapter The ACO 4400A provides the user with a menu interface to control the functions and options of the instrument The following topics are discussed Using DashBoard Slot 0 ACO 4400A I...

Page 78: ...ss and providing it with a unique name for identification within the Tree View To launch DashBoard 1 Ensure that you are running DashBoard software version 8 0 0 or higher 2 Launch DashBoard by double...

Page 79: ...y expanding the main ACO 4400A node in the DashBoard Tree View and double clicking the appropriate sub node To access the ACO 4400A Interfaces in DashBoard 1 From the Tree View expand the node for the...

Page 80: ...se This is not usually modified by field upgrades as it relates to the motherboard firmware components in the ACO 4400A The Bootware Version field indicates the bootware version in use This is not usu...

Page 81: ...MaxTempAlarm3 29 EventLVDReturn 3 EventNewMaxTempAlarm4 30 EventPowerOff 4 EventNewMaxTempAlarm5 31 EventLVDEvent 5 EventNewMaxTempAlarm6 32 EvetnSetUTCTimeFromGPS 6 EventNewMaxTempAlarm7 33 EventGPST...

Page 82: ...e counts Table 6 2 Status Tab Items Tab Title Item Parameters Description No of channels Reports the number of configured channels on the ACO 4400A as specified in the Slot 1 Channel Setup interface C...

Page 83: ...n the Slot 0 ACO 4400A interface as outlined in Table 6 2 on page 6 6 Configuration Tab The Configuration tab enables you to specify the auto recover settings No of Channels This menu allows the user...

Page 84: ...played in this menu will be the same as that previously set in the Number of Channels menu of the Configuration tab The menu displays the signal type to which each BNC channel is set to monitor Each s...

Page 85: ...he signal type to monitor on the specified incoming channel Color Black VITCc c With one or some ancillary signals present 600mV TriSync SD SDI LOS HD SDI LOS 3G SDI LOS 1V 10MHz 1V Subcarrier 1V AES...

Page 86: ...nd SNMP Ethernet Tab The read only fields report the network settings assigned to the ACO 4400A These settings can only be set via the front panel menu system SNMP Tab The read only fields provide inf...

Page 87: ...upon entry it requires a conscious action on the part of the user to select the box and thereby enable calibration value adjustments The options are Box is cleared The calibration settings are disabl...

Page 88: ...6 12 DashBoard Menu System ACO 4400A User Manual Iss 03 10 11 12 Table 6 5 Channel Calibration Channel Signal Type Primary Backup No Signal Signal Fail No Signal Signal Fail...

Page 89: ...eristics as well as the national and international standards to which the ACO 4400A complies Note that specifications are subject to change without notice The following topics are discussed General Ch...

Page 90: ...eristics listed on the following pages are valid under the following conditions The ACO 4400A must be in an environment where the temperature altitude humidity and vibration conditions are within the...

Page 91: ...terminated Return Loss all inputs and outputs 20dB to 1GHz 14dB to 3GHz Insertion Loss all inputs DC 10MHz 0 02 dB 10MHz 27MHz 0 06 dB 27MHz 1 5GHz 0 35 dB 1 5GHz 3GHz 0 35 dB Crosstalk 60 dB to 1 5G...

Page 92: ...Connector Type Molex MicroClasp 2mm 30 pin Return Loss 17 dB to 50MHz 4 dB to 270MHz Insertion Loss DC 270MHz 0 1 dB 270MHz 1GHz 1 2 dB Crosstalk 50 dB to 27MHz 25 dB to 270MHz 10 dB to 1GHz Maximum S...

Page 93: ...ions 7 5 RS 232 Interface Note This port is not implemented Table 7 3 RS 232 Interface Category Performance Requirement Reference Information Connector Type Molex MicroClasp 2mm 30 pin Outputs Pin 2 G...

Page 94: ...ser Manual Iss 03 Ethernet Interface Table 7 4 Ethernet Interface Category Performance Requirement Reference Information Connector Type 1 x RJ45 8P8C IEEE Standards Compliance IEEE 802 31 1990 10BASE...

Page 95: ...ce Information Operational Voltage Range 120 230VAC 50 60Hz Absolute Limits Voltage Range 90 264 VAC 47 63Hz Fuse 5mm x 20mm Anti surge 2A 250V Fuse identification marking T2A H250V IEC 60127 2 Operat...

Page 96: ...ight 5 85 kg 12 9lbs Table 7 8 Environment Characteristics Category Performance Requirement Reference Information Temperature Operating 0 C to 40 C Non operating 20 C to 60 C Relative Humidity Operati...

Page 97: ...ts In This Chapter This chapter lists the pinouts of various multi way connectors available on the rear panel of the ACO 4400A Note that specifications are subject to change without notice The followi...

Page 98: ...inouts Pin Signal Function 1 Ground 2 Ground 3 LTC1 4 AES1 8 DARS 2 0484MHz 4 5 LTC1 4 AES1 8 DARS 2 0484MHz 6 7 LTC1 4 AES1 8 DARS 2 0484MHz 8 9 LTC1 4 AES1 8 DARS 2 0484MHz 10 11 LTC1 4 AES1 8 DARS...

Page 99: ...nment Figure 8 1 illustrates the pinout assignment on the ACO 4400A rear panel and Figure 8 2 illustrates the mating connector on the Interface Cable Figure 8 1 Chassis Connectors Molex 55959 3030 Fig...

Page 100: ...socket female 9 pin connector D type plug male Note This port is not implemented Table 8 2 GPI RS232 Connector Pin Signal Function 1 Ground 2 Ground 3 RS232 RX 4 RS232 TX 5 GP Input 1 TTL compatible...

Page 101: ...al Iss 03 Connector Pinouts 8 5 Pin Views of Chassis Connectors Connectors are Molex Micro Clasp 2mm series Figure 8 3 Chassis Connectors Molex 55959 1030 Figure 8 4 Mating Connectors Molex 51353 1000...

Page 102: ...8 6 Connector Pinouts ACO 4400A User Manual Iss 03...

Page 103: ...Iss 03 Calibration Procedure 9 1 Calibration Procedure In This Chapter This chapter provides an overview of the characters available for use in idents The following topics are discussed Overview Cali...

Page 104: ...Menu section and record the stored values You can then store this list in a safe place Disclaimer Most of these settings are determined during initial testing and through subsequent configuration and...

Page 105: ...he rotary control The Menu reads Taking no signal val 5 Press the rotary control The Menu reads Apply signals 6 Connect 2 x Color Black to the Primary and Backup inputs of the channel being adjusted 7...

Page 106: ...9 4 Calibration Procedure ACO 4400A User Manual Iss 03...

Page 107: ...This Chapter This chapter contains procedures for cleaning and performing preventive maintenance on the ACO 4400A general servicing information and the warranty policies The following topics are disc...

Page 108: ...ng use a dry lint free cloth or a soft bristle brush If dirt remains use a cloth or swab dampened with a 75 isopropyl alcohol solution A swab is useful for cleaning in narrow spaces around the control...

Page 109: ...tch off the power to the instrument then disconnect the power cord from the mains power Use Care When Servicing With Power On Dangerous voltages or currents may exist in this product Disconnect power...

Page 110: ...perly seated or loose cables Check the chassis and any associated peripheral equipment for signs of trouble 2 Power Check Check the LCD Display on the front panel for the presence of power If the disp...

Page 111: ...ACO 4400A User Manual provides all pertinent information for the safe installation and operation of your Ross Video Product Ross Video policy dictates that all repairs to the ACO 4400A are to be condu...

Page 112: ...trade show information Visit Us Visit our website for Company information and news Related products and full product lines Online catalog Testimonials Technical Support Telephone 1 613 652 4886 After...

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