Rorke Data Galaxy HDX4 16 Bay RAID Installation And Hardware Reference Manual Download

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Table of Content

Table of Content ............................................................................................ 1

This Edition First Published 2010 .............................................................................. 5

Disclaimer .................................................................................................................. 5

Trademarks ............................................................................................................... 5

Warnings and Certifications ...................................................................................... 6

FCC Class B Radio Frequency Interference Statement ........................................... 6

Safety Precautions ........................................................................................ 9

Precautions and Instructions ..................................................................................... 9

ESD Precautions .............................................................................................................. 10

Revision History ....................................................................................................... 10

Who should read this manual? ................................................................................ 10

Related Documentation .................................................................................................... 10

Conventions ............................................................................................................. 10

Software and Firmware Updates ............................................................................. 11

Chapter 1 Introduction ................................................................................ 12

Product Overview .................................................................................................... 12

Introduction ....................................................................................................................... 12

Enclosure Chassis ............................................................................................................ 13

Subsystem Components ......................................................................................... 16

Drive Trays ....................................................................................................................... 16

MUX Kit ............................................................................................................................ 17

The RAID Controller Module ............................................................................................ 18

Controller Module Interfaces ............................................................................................ 19

DIMM Module ................................................................................................................... 20

Battery Backup Module .................................................................................................... 20

Power Supply Units .......................................................................................................... 21

Cooling Modules ............................................................................................................... 21

Subsystem Monitoring ............................................................................................. 22

Hot-swappable Components ................................................................................... 23

Hot-swap Capabilities ....................................................................................................... 23

Components ..................................................................................................................... 23

Normalized Airflow ........................................................................................................... 23

Chapter 2 Hardware Installation ................................................................. 24

Introduction .............................................................................................................. 24

Installation Prerequisites ......................................................................................... 24

Safety Precautions .................................................................................................. 26

Precautions and Instructions ............................................................................................ 26

Static-free Installation ....................................................................................................... 28

General Installation Procedure ................................................................................ 28

Installation Procedure Flowchart ...................................................................................... 29

Unpacking the Subsystem ....................................................................................... 30

Preinstalled Components ................................................................................................. 30

Components to be Installed .............................................................................................. 31

Rack/Cabinet Installation ......................................................................................... 31

Package Contents ............................................................................................................ 31

Installation Pre-requisites ................................................................................................. 32

Rack-mounting Steps ....................................................................................................... 32

BBU and FBM Installation ....................................................................................... 36

BBU Module Installation Overview ................................................................................... 36

BBU Warnings and Precautions ....................................................................................... 36

BBU Installation Procedure .............................................................................................. 36

FBM (Flash Backup Module) Installation Procedure ........................................................ 38

Summary of Contents for Galaxy HDX4 16 Bay RAID

Page 1: ...ng RAID products provide the performance protection and expansion capabilities for diverse customer environments PLEASE READ BEFORE INSTALLATION MODELS 16 BAY 1GbE iSCSI to SAS SATA II RAID Subsystem...

Page 2: ...IMM Module 20 Battery Backup Module 20 Power Supply Units 21 Cooling Modules 21 Subsystem Monitoring 22 Hot swappable Components 23 Hot swap Capabilities 23 Components 23 Normalized Airflow 23 Chapter...

Page 3: ...P SAN with Redundant RAID Controllers 60 iSCSI Topology and Host LUN Mapping 62 Expansion Links 63 Single controller RAID to single controller JBOD 63 Dual controller RAID to dual controller JBOD 64 E...

Page 4: ...5 Hard Drive Maintenance Overview 85 Replacing a Hard Drive 86 Appendix A Specifications 88 Technical Specifications 88 Controller Specifications 91 Configuration 91 Architecture 91 Power Supply Speci...

Page 5: ...re Reference Manual 4 Contact Information Contact Information Americas Rorke Data An Avnet company 7626 Golden Triangle Drive Eden Prairie MN 55344 USA Tel 1 800 328 8147 Fax 1 952 829 0988 rorkesales...

Page 6: ...ions or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Rorke Data reserves the ri...

Page 7: ...device may not cause harmful interference and 2 this device may accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found...

Page 8: ...r authority to operate the equipment This device is in conformity with the EMC CB Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with regard to esta...

Page 9: ...s that will result in our compliance with the new European directive RoHS 2002 95 EC on or before the specific dates set forth in those applicable laws and regulations Rorke is applying its own intern...

Page 10: ...s separately in the drive trays and in the original package foam blocks If using the original package material other replaceable modules can stay within the enclosure The Galaxy subsystem comes with 1...

Page 11: ...r work area Revision History Rev 1 0 Initial release Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage...

Page 12: ...d therein can help you avoid making mistakes Notes are easy to recognize The word note is written as NOTE both capitalized and bold and is followed by text in italics The italicized text is the cautio...

Page 13: ...ntroller Internet SCSI iSCSI protocols are embedded in firmware and I Os are rapidly processed via dedicated algorithms The 16 bay is built around reliable hardware and sophisticated RAID technologies...

Page 14: ...unpacking your subsystem please check the package contents against the included Unpacking Checklist If any modules are missing please contact your vendor immediately Enclosure Chassis Chassis Overview...

Page 15: ...f the 16 bay enclosure houses sixteen 16 hard drives in a 4x4 configuration When viewed from the front the drive bays slots are numbered 1 to 16 from left to right and then from top to bottom The numb...

Page 16: ...and as an optional module for the single controller The BBU sustains unfinished writes cached in memory during a power outage in order to prevent data loss PSU modules The hot swappable PSUs receive...

Page 17: ...ensure the module connectors are correctly mated If the module comes with ejection levers or retention screws use them to secure the module Subsystem Components The subsystem houses many active compo...

Page 18: ...f a hard drive WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it The drive tray has been customized to fit into the drive bays...

Page 19: ...AID Controller Module The default size for the DDR II DIMM module on RAID controllers is 2GB RAID controller module contains a main circuit board a preinstalled 1GB memory charger circuitry and a daug...

Page 20: ...segments The docking connector at the rear of the controller board connects the controller module to the backplane board Controller Module Interfaces All external interfaces that connect to external d...

Page 21: ...DR II RAM DIMM module and the allocable size can reach 4GB The memory socket is located on the side of the controller board Battery Backup Module An option for some models separately purchased Li Ion...

Page 22: ...3 for 24 bay hot swappable PSUs which are installed into the rear section of the chassis NOTE Swapping the PSU also removes the cooling module within for 16 bay models Each PSU comes with a power soc...

Page 23: ...toring features are included I2C bus The following subsystem elements are interfaced to the RAID controller over a non user serviceable I2C bus Cooling modules Module presence detection circuits Tempe...

Page 24: ...abilities The subsystem comes with a number of hot swappable components A hot swap component is one that can be exchanged while the subsystem is still online without affecting the operational integrit...

Page 25: ...fore installing the Galaxy subsystem you should first check to see that you have received all the required components If any items appear damaged contact your vendor for a replacement 3 Hard drives Up...

Page 26: ...A drives in the same enclosure is allowed However please DO NOT mix SAS and SATA II drives in the same drive column 8 DO NOT place a column of SATA II disk drives between two columns of SAS disk drive...

Page 27: ...d the other to a UPS system 6 Thermal notice All drive trays even if they do not contain a hard drive must be installed into the enclosure Leaving a drive bay or module slot open will severely affect...

Page 28: ...ing to be left unused for a long time disconnect the subsystem from mains to avoid damages by transient over voltage 15 Never pour any liquid into ventilation openings this could cause fire or electri...

Page 29: ...modules from one place to another carry them in a static shielding container Avoid the contact between circuit boards and clothing Handle all components by holding their edges or metal frames Avoid t...

Page 30: ...e drive trays must be installed into the enclosure itself Step 6 Cable connection Use the power cords that came with the subsystem to connect the subsystem to the main power source Use self purchased...

Page 31: ...s with all the pre installed components The other two 2 boxes contain power cords and accessory items The included contents and accessories are 1 One GUI CD pack HW manual and operation manual inside...

Page 32: ...ore the hard drives and the drive trays are installed If the drive trays with the associated hard drives are installed the subsystem will be too heavy to mount into a rack or cabinet When installing t...

Page 33: ...nts Inner Glide Orientation Top View Inner Glide Side View Inner Glide Installation Pre requisites 1 medium size cross head screwdrivers 1 medium size flat head screwdriver Because the RAID subsystem...

Page 34: ...f they do not have threaded holes There are 5 holes between clip nuts Attach two M5 clip nuts 07 on each of the front rack posts Attaching Cage Nuts to a Front Rack Post Adjust the length of the rail...

Page 35: ...Attach the front bezel mounting plates 04 behind the enclosure ears using the three 6 32 x 12mm flat head screws 09 on each side Securing a Filler Plate Place the enclosures onto the rails and slide...

Page 36: ...e Reference Manual 35 Mounting the Enclosure Attach the rear supports to the rear side of the enclosure each using two 6 32 x 12mm flat head screws 09 Fasten four M5 x 35mm screws 10 through the holes...

Page 37: ...eatures of battery cells possibly leading it to acid leak and result in flames or explosion Do not immerse the BBU in water nor allow it to get wet Its protective features can be damaged Abnormal chem...

Page 38: ...on the levers and pull gently Removing the controller out of the enclosure Step 4 To install the BBU module insert the protruding edge into the slot on the controller canister Lower the BBU module and...

Page 39: ...Before installing hard drives the following factors should be considered Capacity MB GB Use drives with the same capacity RAID arrays use a least common denominator approach The maximum capacity of e...

Page 40: ...prevention methods when installing drives 3 Only use screws supplied with the drive canisters Longer screws can damage the hard drives Drive Installation Step 1 Place the hard drive into the drive tr...

Page 41: ...re even if they do not contain a hard drive If the trays are not installed into the enclosure the ventilation airflow will not be normalized and the subsystem will overheat Step 1 Make sure the rotary...

Page 42: ...is closed properly to ensure that the drive connector is properly mated with the corresponding connector on the backplane board If the front bezel is not closed properly the connection between the ha...

Page 43: ...ve bays are populated and the subsystem powered on the RAID controller will automatically spin up the hard drives and recognize their presence Step 7 To finish the rack mount installation slide the Ga...

Page 44: ...s fully described in the Operation Manual that came with your system Please refer to this manual for further information Galaxy Array Manager Galaxy Array Manager is a fully integrated Java based Grap...

Page 45: ...that provides access to firmware embedded utility Press the ENT button for two 2 seconds on the initial screen to enter the main menu Press the ESC button to clear the current event Function Keys Pre...

Page 46: ...FF indicates that the subsystem and all its components are operating correctly LCD Panel LED Definitions NOTE During the power on process the ATTEN LED will light up steadily Once the subsystem succes...

Page 47: ...ate of the RAID controller are shown in Error Reference source not found The controller LEDs are numbered from 1 to 6 The definitions are shown below Controller Module LEDs LED no Name Color Status 1...

Page 48: ...ber Green steady on indicates the CMB module is ready Both a BBU and flash modules are present Fast blinking indicates BBU is charging Amber steady on indicates CBM failure meaning either BBU or flash...

Page 49: ...ist of host ID LUN mapping information for future references You may also jot down the configuration parameters such as the performance preferences specific stripe sizes etc 2 When you upgrade control...

Page 50: ...t controller With redundant RAID controllers the procedure can be more complicated Step 1 Remove controller B from the subsystem power down and then power on with the Restore Def button depressed to r...

Page 51: ...reen ON indicates currently connected with GbE speed OFF means connected with 10 100 speed LAN Link Yellow ON for linked BLINKING indicates active transmission GbE LAN Port LED Definitions 10 100BaseT...

Page 52: ...LED will blink when the subsystem is connected to a power source but not yet turned on Static Green The PSU is operating normally and experiencing no problem Static Red The PSU has failed and is unabl...

Page 53: ...sors on the backplane detect elevated temperature such as high ambient temperature or the failure of any cooling or PSU module the system will turn the cooling fans to high speed to extract more heat...

Page 54: ...If any of the following components fails the audible alarm will be triggered RAID controller module in a redundant controller configuration Cooling fan modules PSU modules BBU module Hard disk drives...

Page 55: ...are or hardware or via Gigabit Ethernet switches Default IP address of the iSCSI ports are set to DHCP 2 To servers equipped with iSCSI HBA better be a hardware TOE TCP IP Offload Engine card and then...

Page 56: ...default IP addresses of the iSCSI ports is set to DHCP Contact your IT administrator or Rorke Tech support 800 328 8147 for configuration help and setup Points of Failure The primary concern for confi...

Page 57: ...rs an approximate 100MB s throughput Combining two GbE ports into a portal group can double the bandwidth You can combine up to 4 ports into a group Note the following with the configuration as diagra...

Page 58: ...allation Hardware Reference Manual 57 NOTE If you are using the Microsoft s software initiator please deselect the embedded MPIO function when installing the software since the MPIO selection brings c...

Page 59: ...es 8 Software RitePath to manage the fault tolerant paths with failover failback and load balance 2 RAID configuration 4 logical partitions created from 2 logical volumes 2 Logical Volumes each contai...

Page 60: ...ables 8 Software RitePath to manage the fault tolerant paths with failover failback and load balance 2 RAID configuration 4 logical partitions created from 2 logical volumes 2 Logical Volumes each con...

Page 61: ...network cables 16 Software Ritepath to manage the fault tolerant paths with failover failback and load balance 4 RAID configuration 4 logical partitions created from 2 logical volumes 2 Logical Volum...

Page 62: ...ing driver is necessary for path redundancy and controller failover On Solaris Sparc machines use MPxIO On Linux platforms use Device Mapper 2 If you are using the Microsoft s software initiator pleas...

Page 63: ...IP addresses can be associated with a RAID array a logical drive In this way only the authorized host adapters or NICs can access your arrays 3 Subnet and Virtual LAN can be created to reduce overhead...

Page 64: ...RAID subsystems can connect up to 6 JBODs 4U RAID subsystems can connect up to 5 JBODs Single controller RAID to single controller JBOD An SFF 8088 to SFF 8088 cable is required IN ports and OUT port...

Page 65: ...oute the fault tolerant cables from opposite directions Routing cables from opposite directions allows uninterrupted access to the disk drives in other enclosures when one expansion enclosure fails am...

Page 66: ...he 3Gbps speed Some disk drives may come defaulted to the 1 5Gbps speed You may need to configure their speed using jumpers or firmware configuration utility Please consult your drive vendor Mixing SA...

Page 67: ...expansion links are made via SAS expander chips and there are specific WWN addresses for the devices connected through these chips When making expansion make sure you select a unique ID using the rota...

Page 68: ...plugged into power source Ambient Temperature All the subsystem components have been acclimated to the surrounding temperature Power On Procedure When powering on the Galaxy subsystem please follow t...

Page 69: ...is no limitation on which PSU should be powered on first for 3U enclosure models Power Switches CAUTION Although the PSUs are redundant and a single PSU can provide sufficient power to the subsystem...

Page 70: ...Even if a component failure occurs the fault can be corrected online Power Off Procedure To power down the Galaxy subsystem please follow these steps NOTE When powering down the Galaxy subsystem pleas...

Page 71: ...of failure 1 Controller module 2 Memory module 3 CBM module 4 PSU modules 5 Hard drives General Notes on Component Replacement In a redundant controller configuration a RAID controller is hot replacea...

Page 72: ...ications running on servers have been properly closed users notified of the down time all cached writes conducted etc Ensure that power has been turned off and that all precautionary measures without...

Page 73: ...he BBU is removed If necessary replace a DIMM 1 minute after the BBU is removed Notes on Controller Maintenance Re using the DIMM module removed from a failed controller is not recommended unless you...

Page 74: ...es that are connected to the controller module you wish to replace Step 5 Loosen the retention screws from controller Use a medium size Phillips screwdriver to remove the screws underneath each of the...

Page 75: ...the end and you feel the contact resistance use slightly more force to mate the controller with backplane connectors When the controller is almost fully inserted use the ejection levers to secure the...

Page 76: ...lecting Memory Modules If the memory module on the controller module is going to be replaced the following factors must be considered when purchasing replacement DIMM modules Purchasing a DIMM module...

Page 77: ...ng electricity on the main board to disperse Remove the faulty module from the DIMM socket To do this push down the white module clips on either side of the DIMM socket The DIMM will be ejected from t...

Page 78: ...ages Fault Conditions A BBU failure can result from the following 1 A BBU has lost its ability to hold electrical charge This may be the case after the battery cells have been recharged for many times...

Page 79: ...rike it with a hammer step on it or throw it These actions could damage or deform it and internal short circuiting can occur possibly cause functional defects acid leak and other hazardous results If...

Page 80: ...BBU is three 3 years Follow the procedures above to replace a used BBU in order to maintain the fault tolerance feature 3 The chance of BBU charger failure is comparatively low If the cause of a fail...

Page 81: ...PSU canister Each PSU module is housed in a robust steel canister with the power supply converter unit in the front and two serially aligned cooling fans in the rear section When the PSU is removed f...

Page 82: ...for its location PSU Parts Identification 3U PSU on top and 4U PSU at the bottom Step 4 For 3U enclosures To remove the PSU module by pulling the extraction handle upwards as shown as 1 in the figure...

Page 83: ...held at its up most position so that the saddle notches on the sides of the handle can snap onto the metal anchor pins along the interior walls of the PSU slot Push the PSU into chassis and when you...

Page 84: ...therefore their working integrity should be maintained at all times Although the cooling modules are fully redundant it is not advisable to run the Galaxy subsystem with fans in a single PSU module fo...

Page 85: ...he accumulated heat can damage the subsystem For 3U 16 bay models For 3U enclosure cooling modules they are situated within the PSU and are not user serviceable To rectify cooling module failures a co...

Page 86: ...e front bezel Once the front bezel on the drive tray has been opened the drive tray must be removed from the subsystem CAUTION Failure to remove a healthy drive from the subsystem after the front beze...

Page 87: ...ep 2 Use a flatblade screwdriver to turn the rotary bezel lock to the unlocked position i e the groove on its face is in a horizontal orientation Opening the Front Flap Step 3 Open the tray bezel by p...

Page 88: ...RAID iSCSI SAS SATA Installation Hardware Reference Manual 87 Loosening the Hard Drive Screws Step 6 Install the replacement hard drive Please refer to the complete hard drive installation procedures...

Page 89: ...Non operating Sea level to 12 192m 40 000 ft Power Requirements Input Voltage 100VAC 10A to 240VAC 5A with PFC auto switching Frequency 47 to 63Hz Power Consumption 530W 3U models 434W load 408 9W id...

Page 90: ...Galaxy GHDX4 RAID iSCSI SAS SATA Installation Hardware Reference Manual 89 Certifications...

Page 91: ...Certificates IEC 60068 2 MIL STD 810E 883E ISTA ASTM D3332 IPC TM 650 IEC 61000 4 2 1995 A2 2000 IEC 61000 4 3 1995 A2 2006 IEC 61000 4 4 2004 IEC 61000 4 5 2005 IEC 61000 4 6 2003 A1 2004 A2 2006 IEC...

Page 92: ...P Host Channels 6 pre configured host channels Drive Interface Supports up to 24 channels of 6Gb s SAS or 3Gb s SATA Drive Channels All drive channels are pre configured and cannot be changed Cache Mo...

Page 93: ...e PFC DC Output 12 0V 25A Max 5 0V 43A Max Efficiency 80plus Input Frequency 47 to 63Hz AC Input 100VAC 10A to 240VAC 5A with PFC Power Factor Correction Yes Hold up Time At least 20ms at 115 230VAC f...

Page 94: ...ata stored on disks for logical drive assemblies to exist after controller replacement basic settings e g channel mode settings are stored on NVRAM Applies to uses such as Drive Roaming Failure Indica...

Page 95: ...Reference Manual 94 Failed Drive Concurrent Rebuild on Multiple Drives in a RAID 0 1 or RAID6 Logical Drive Yes Event triggered operation Firmware applies conservative write through operation in the...

Page 96: ...I Host Ports Automatic MDI MDI X Crossover Crossover can be implemented internally at hub or switch or externally through twisted pair media Pin Pin Name Color Match 1 BI_DA Orange 2 BI_DA Orange whit...

Page 97: ...e Pin Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 N1 4 N2 8 N1 Ethernet Port Pinout Definitions B 3 DB 9 Serial Port COM1 Serial Port Pin Pin Name Description 1 DCD1 Data Carrier Detect 2...

Page 98: ...is user supplied B 4 SAS Expansion Port Pinouts The Mini SAS host ports comply with SFF 8088 specification Mini SAS SFF 8088 Connector Pin Description Pin Description A1 GND B1 GND A2 RX0 B2 TX0 A3 R...

Page 99: ...www rorke com Rorke Data An Avnet Company 7626 Golden Triangle Drive Eden Prairie MN 55344 USA Toll Free 1 800 328 8147 Phone 1 952 829 0300 Fax 1 952 829 0988...

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