Warranty
Accura 3300E User Guide
Page 4
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2015 Rootech Inc. All Rights Reserved
Warranty
Rootech Inc. provides warrants for two years from the product receipt date only to the original
purchaser of the products and software that are sold or licensed by the company.
To obtain warranty service, the purchased products should be free from serious defects in material
and workmanship.
The software is provided in an up-to-date version, thus we do not offer any warranty for the
software product.
In order to make a product claim under the warranties described above, the original purchaser
should immediately contact Rootech headquarters. Upon receiving claims, Rootech will check out
the product either at where the purchaser is or at the company after receiving the product from the
customer, who is responsible for the cost of shipping the product. After inspecting the product, we
will provide repair or replacement services for the product.
Rootech will decide at its discretion whether to repair or replace it or give a refund for the product
for when the warranty period for the product expired or issues related to the product are not
applicable for warranty terms and conditions.
Limitation of Warranty
The Warranty does not apply to uninterrupted or error-free operation of the product or cover
normal wear and tear of the product or costs caused by the removal, installation, or
troubleshooting of the customer's electrical systems.
Defects caused by any of the following factors are not covered under the warranty.
◼
Improper use(alteration, accident, misuse, abuse) or failure to act in accordance with
installation, operation or maintenance instructions
◼
Unauthorized modifications, changes or repair attempts
◼
Failure to comply with applicable safety standards & regulations
◼
Damages coming from when transporting or storing the product
◼
Damages caused by the force majeure event, including fire, flood, earthquakes, storm
damage, overvoltage & lightning
◼
If the original identification marks(trade-mark, serial number, etc.) have been defaced, altered,
or removed
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