50
Troubleshooting
❏
Could another USB device be connected?
All USB devices other than a mouse and keyboard must be disconnected from your computer before you
install the driver.
❏
Could other applications or resident software (such as antivirus
programs) be running?
Installation may not occur correctly if other programs are running. Be sure to close all other programs before
you install the driver.
❏
Is power management turned off for your computer?
If power management or energy-saving settings are enabled on your computer, turn them off. For details on
how to do this, refer to your computer’s owner’s manual.
❏
Is there sufficient space on your hard disk?
Delete unneeded files to increase the amount of free space. After deleting the unneeded files, empty the
Recycle Bin.
❏
Does the Device Manager show “Other Device,” “Unknown
Device,” or a device marked with “?/!/x”?
If the driver was not installed correctly, the installed driver may remain in an incomplete state. Delete the
driver as described in “Deleting the USB driver” (p. 52), and then install the M-16DX driver once again as
described in “Driver installation and settings.”
❏
Could you have connected the M-16DX to a USB connector that’s
different than the one used when you installed the driver?
The USB driver must be installed for each USB connector to which you connect the M-16DX. If you have a
USB hub or a computer that has more than one USB connector, you should normally connect the M-16DX to
the USB connector for which you installed the driver.
If you want to connect the M-16DX to a USB connector other than the one for which you installed the driver,
you’ll need to install the USB driver as follows.
1.
Connect the M-16DX to your computer.
The
“Found New Hardware Wizard”
dialog box will appear.
2.
If you are asked whether you want to connect to Windows Update, choose
“No, ...”
and click
[Next]
.
3.
Choose
“Install the software automatically (recommended)”
and click
[Next]
.
4.
If a dialog box with a
“!”
or
“X”
symbol appears, click
[Continue]
to proceed with installation.
* If you are unable to proceed, click
[OK]
and re-install the driver.
Problems related to the special driver
Can’t install the driver
You are asked for the driver file even though you’ve already installed
the driver
Summary of Contents for Edirol M-16DX
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