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I cannot connect to the device.
➤
Be sure the device is not connected to a computer’s USB port.
➊
Make sure the LEDs are on.
If the LEDs are not on, check the battery.
➋
Make sure your computer’s wireless radio (Windows) or AirPort (Mac) is turned on. (Check
your computer’s Help system if you need assistance.)
➌
Open your wireless network connection list.
•
Windows: Right-click the wireless icon and select
View Available Networks.
•
Mac: Click the AirPort icon.
➍
Select the device network name
Best Buy Connect xxxx Secure
(if Windows, click
Connect
).
When the device is connected to the network, the status LED begins to blink.
My network does not appear in the wireless network list.
➤
Verify that the device LEDs are on and are not showing an error condition. See
LED States
on
page 5.
➤
Refresh your network list.
•
Windows: Click
Refresh Network List
on the left side of the Wireless Network Connection
screen. If that does not work you can try the following:
1. Open
Network Connections.
2. Right-click
Wireless Network Connection
and select
Properties.
3. Click the
Wireless Networks
tab.
4. Delete any unused wireless connections from the Preferred Networks list and click OK.
5. Restart your computer.
•
Mac: Click the AirPort icon to refresh the list of wireless networks. If that does not work,
select
Turn AirPort Off
, and then click the AirPort icon again and select
Turn AirPort On
.
How do I disconnect from the network?
➤
Log in to MiFi Device Settings and click
Disconnect.
1. Open your browser and type
http://bestbuyconnect.mifi
(alternatively,
http://192.168.1.1
) in the
address window.
2. Then type your administrative password in the login window and click
Login.
3. Click the
Disconnect
button.
How can I find out how many users are connected to the device?
➤
Open MiFi Device Settings; type
http://bestbuyconnect.mifi
(alternatively,
http://192.168.1.1
) in a
browser window. The number of devices (users) currently connected to the device is in the
WLAN section at the bottom of the screen.
