6 | Welcome
Contacting Riverbed
Each software release includes release notes. The release notes list new features, known issues, and fixed
problems. To obtain the most current version of the release notes, go to the Software and
Documentation section of the Riverbed Support site at
.
Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
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Technical support
- Problems installing, using, or replacing Riverbed products? Contact Riverbed
Support or your channel partner who provides support. To contact Riverbed Support, open a
trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1
415-247-7381 outside the United States. You can also go to
.
•
Professional services
- Need help with planning a migration or implementing a custom design
solution? Contact Riverbed Professional Services. Email
or go to
www.riverbed.com/services/index.html
.
•
Documentation
- Have suggestions about Riverbed’s online documentation or printed materials?
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