Troubleshooting
Troubleshooting Tips
73
Troubleshooting Tips
If any problems occur during printing, check the following points and take appropriate procedures before calling your
authorized service representative.
Problem
Cause
Action
The machine does not start when the
power switch is pressed.
You may have pressed the power
switch while the machine was in the
Sleep Mode.
Try pressing the power switch again.
Before pressing the power switch,
you may want to find out whether the
machine is indeed in the Sleep
Mode, by checking the
indicator
on the Control Panel. If the
key is
lit, the machine is in sleep mode.
Press the
key to end sleep mode
and to activate the machine.
Note:
• When the machine is in the Sleep
(energy saving) Mode, only the
Sleep Indicator and the Start/
Wake-up key light on the control
panel. The other indicators and
counters do not light. When the
machine is in the Sleep Mode, it
can only receive original data from
a PC, and all other functions
operate as if the machine has its
power turned off.
Power has been disconnected.
• Check if the power cord has been
firmly connected to an electric
outlet.
• Check if the commercial power
circuit breaker is on.
The Print Drum (Cylinder) cannot be
placed into position.
The Print Drum (Cylinder) was
stopped at an inappropriate position
after rotation.
After manually rotating the Print
Drum (Cylinder), rotate it until it is
locked by the Print Drum (Cylinder)
Release Lever.
KZ30_UG.book Page 73 Monday, December 21, 2009 11:11 AM