COver Care
Your cover has a one year warranty.
Basic instructions are provided below. it is important
that you refer to the information that came with your
cover, which provides detailed information on caring
for it and what to do to protect its warranty.
Cleaning and conditioning your cover. On a monthly
basis, complete the following:
1. Remove the cover and lay it down on a flat, clean
surface near a garden hose.
2. Rinse the cover to remove any loose debris.
3. Using a soft bristle brush, clean the top (vinyl portion)
of the cover with a mild solution of washing up liquid
— about one teaspoon of soap to two gallons of water.
Scrub the cover, using a gentle circular motion, being
careful not to let any areas of the cover dry before
rinsing with water.
4. Rinse the cover thoroughly and then dry with a clean
cloth.
5. We recommend the use of 303 Protectant to give
your cover a shiny appearance and UV protection.
6. Wipe and/or rinse any dirt from the bottom side of
the cover.
7. Replace the cover and secure with cover locks.
MIsCellaneOus Care
vacuuming the spa:
Debris from wind, trees and spa
users will occasionally accumulate on the bottom of
your spa. Your spa’s filtration system will remove the
smaller debris. Debris that is too large or too heavy for
the filtration system will have to be removed by the
use of a spa vacuum, such as a Grit Gitter. if you do not
have a spa vacuum, please contact your authorised
Riptide dealer.
lOw use Or nO-use perIOds
At certain times of the year you may not use your spa
as often as expected. For these Low-use or No-use
periods, we recommend the following:
low-use:
if your spa is being used less than once per
month, then you may wish to lower the temperature
setting. Lowering the temperature on your spa will cut
your cost of operation if you are not using the spa for
extended periods. However, you will need to adjust the
temperature setting before each use to heat the spa to
the desired level.
no-use for 1-2 weeks:
if you plan to not use your spa
for 1-2 weeks, then we suggest that you not make any
changes in operating your spa.
no-use for 2-6 weeks:
if you plan to not use your
spa for 2-6 weeks, then you may wish to lower the
temperature setting to approximately 26°C during the
No-use period.
no-use for over 6 weeks:
if you plan to not use your
spa for over 6 weeks, then it is suggested that you
winterize your spa by following the steps below.
MAINTENANCE
spa wInterIsatIOn
1. Drain the water from the spa (see ‘Steps to drain your
spa’ under ‘Changing your spa water’ in this Owner’s
Manual).
2. Drain the spa equipment. This is done by removing
the drain plug from the pumps, loosening all PVC pipe
unions and pump air bleed valves in the equipment
compartment. On the base of the filter columns there
is a drain plug which you need to unscrew.
3. Clean the spa shell (see ‘Spa shell care’ in this
Owner’s Manual).
4. Remove filter cartridge(s), clean filter (see ‘Cleaning
your filter’ in this Owner’s Manual), allow to dry, and
then store inside your garage or home.
5. Re-attach and secure cover to the spa
spa de-wInterIsatIOn
De-Winterisation is completed by reversing the above
procedure and then refilling the spa (see ‘Steps to
refill your spa’ under ‘Changing your spa water’ in this
Owner’s Manual).
Note: If your spa water is not emptied during periods of
No-use, you should test and chemically treat the water
approximately once per week. Not doing so may lead to
corrosion, staining, and/or scaling to your spa and its
equipment. If there is no one available to take care of the
spa on a weekly basis, then it is recommended that you
winterize your spa as described above.
Before requesting service from your dealer, refer to the
TROUBLESHOOTiNG GUiDE in this Owner’s Manual to
determine the necessary course of action. if you are not
able to solve the problem using the troubleshooting
guide, please contact your authorised Riptide dealer.
SERVICE
Guarantee servICe
if your Riptide spa fails within the guarantee period
and within the scope of its guarantee, contact your
authorised dealer and schedule a service call.
Note: Damage caused by repairs made by someone
other than an authorised Riptide technician will not be
covered by your warranty.
nOn-Guarantee servICe
We recommend having an authorised Riptide
technician perform all repairs on spas that fail outside
of warranty coverage or beyond the warranty period. .
Riptide Pools Limited
41 Robjohns Road, Chelmsford, Essex CM1 3AG
United Kingdom
Company No. 06356472 VAT No. 921 904 829
REF: JNJUL2017
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