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LIMITED WARRANTY - TERMS AND CONDITIONS
WARRANTY DAMAGES AND LIMITATIONS
The obligations of Riello here under shall also be subject to the fol-
lowing terms and conditions;
− Any repaired or replaced component of a Boiler and ap-
proved accessories will be warranted only for the remaining
unexpired term of the warranty applicable to the original
Boiler.
− Negotiations, intermediate acts, discussions, disagreements
or denials concerning alleged defects or deficiencies shall
not extend any warranty herein and shall not waive or be
deemed to waive any requirement for notification of defect
or deficiency.
− Additional costs arising out of the performance of this war-
ranty including but not limited to transport, labor, installa-
tion, assembly, testing and putting a Boiler back into opera-
tional use are the responsibility of the owner.
− RIELLO IS NOT RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY A Boiler.
− Riello does not extend this warranty to any Boiler or related
parts or products that are not supplied and sold directly by
Riello.
ASSIGNABILITY
This warranty is not assignable.
WARRANTY NOTIFICATION
− All warranty enquiries must notify Riello in writing, within
FOURTEEN (14) DAYS of the discovery of the alleged defect or
deficiency, and provide the following data:
− Serial number of the affected Boiler, list of the alleged
parts with a short description of the failure and of the
conditions under which the failure happened.
− Information about the hydraulic system, flow rate, length
of the venting system, installation scheme and total
heating power of the system.
− Identify of the Qualified installer who performed the Boil-
er start-up.
Written permission is required for the return of any parts or equip-
ment and any such return must be made on the basis of trans-
portation charges prepaid. Shipments may be refused unless prior
written permission is obtained and goods returned prepaid.
Written permission must be obtained through a local Riello distrib-
utor and must be obtained by your qualified service technician.
Contact your installing/service contractor to initiate a claim. Do not
contact Riello as they cannot provide technical assistance unless
you are a qualified service technician.
Parts under warranty will be replaced or credited only. Credits will
only be issued to authorized wholesalers.
Maintain a copy of all service records and combustion tests as these
may be required for any warranty claim.
APPLICABLE LAW, JURISDICTION AND DISPUTE RESOLUTION
All disputes, claims or demands arising from or relating to this war-
ranty shall be determined in accordance with the laws within the
Province of Ontario, Canada and the Courts of Ontario shall have
exclusive jurisdiction to adjudicate all such disputes, claims or de-
mands.
If you have any questions about the coverage provided by this war-
ranty, contact Riello at one of the addresses set out below
Riello Burners North America - Canada
2165 Meadowpine Blvd.
Mississauga, ON L5N 6H6
Riello Burners North America - America
35 Pond Park Rd.
Hingham, MA 02043
