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INTRODUCTION

4.15 

Error List

When a display has a technical fault, an error code appears that will 

enable the maintenance operator to identify the possible cause.

 

9

WARNING:

 If an error persists after resetting the boiler once, 

contact a qualified service agency to repair the boiler. Do not 

attempt to repair the boiler yourself or continually reset the er-

ror as this may result in substantial property damage, severe 

personal injury or death.

There are 3 categories of errors:

Permanent: errors that require a manual reset

2  Temporary: errors that are automatically reset once the cause 

that generated them is corrected or stopped

3  Notices: simple warnings that do not block the appliance's 

operation

4.15.1 

Permanent Errors

Nr.

Error

Description

0

E2PROM_READ_ERROR

Internal software error

1

IGNIT_ERROR

Three unsuccessful ignition at-

tempts in a row

2

GV_RELAY_ERROR

Failure detected in the GV relay

3

SAFETY_RELAY_ERROR

Failure detected in safety relay

4

BLOCKING_TOO_LONG

Control had a blocking error for 

more than 20 hours

5

FAN_ERROR_NOT_RUN-

NING

Fan is not running for more than 

60 seconds

6

FAN_ERROR_TOO_SLOW

Fan runs too slow for more than 

60 seconds

7

FAN_ERROR_TOO_FAST

Fan runs too fast for more than 60 

seconds

8

RAM_ERROR

Internal software error

9

WRONG_EEPROM_SIG-

NATURE

Contents of Eeprom is not up to 

date

10

E2PROM_ERROR

Wrong safety parameters in Ee-

prom

11

STATE_ERROR

Internal software error

12

ROM_ERROR

Internal software error

15

MAX_TEMP_ERROR

The external overheat protection 

is enabled or the T_Supply sensor 

measures a temperature of over 

212°F (100°C)

16

FLUE_GAS_ERROR

Flue temperature exceeded the 

maximum flue temperature

17

STACK_ERROR

Internal software error

18

INSTRUCTION_ERROR

Internal software error

19

ION_CHECK_FAILED

Internal software error

20

FLAME_OUT_TOO_LATE

Flame still present 10 seconds 

after closing the gas valve

21

FLAME_BEFORE_IGNIT

Flame is detected before ignition

23

CORRUPTED_ERROR_NR Error code RAM byte was corrupt-

ed to an unknown error code

29

PSM_ERROR

Internal software error

30

REGISTER_ERROR

Internal software error

4.15.2 

Temporary Errors

Nr.

Error

Description

100

WD_ERROR_RAM

Internal software error

101

WD_ERROR_ROM

Internal software error

102

WD_ERROR_STACK

Internal software error

103

WD_ERROR_REG-

ISTER

Internal software error

106 REFHI_TOO_HIGH / 

REFHI_TOO_LOW

Internal software error

107

REFHI_TOO_HIGH / 

REFHI_TOO_LOW

Internal software error

108 REFHI_TOO_HIGH / 

REFHI_TOO_LOW

Internal software error

109 REFHI_TOO_HIGH / 

REFHI_TOO_LOW

Internal software error

110

REFHI_TOO_HIGH / 

REFHI_TOO_LOW

Internal software error

111

REFHI_TOO_HIGH / 

REFHI_TOO_LOW

Internal software error

112

REFHI_TOO_HIGH / 

REFHI_TOO_LOW

Internal software error

113

REFHI_TOO_HIGH / 

REFHI_TOO_LOW

Internal software error

114

FALSE_FLAME

Flame is detected in a state in which 

no flame is allowed to be seen.

115

LOW_WATER_PRES-

SURE_ERROR

Low water pressure error

118

WD_COMM_ERROR

Communication error

119

RETURN_OPEN

Return sensor open

120

SUPPLY_OPEN

Supply sensor open

122

DHW_OPEN

DHW sensor open

123

FLUE_OPEN

Flue sensor open

126

RETURN_SHORTED

Return sensor shorted

127

SUPPLY_SHORTED

Supply sensor shorted

129

DHW_SHORTED

DHW sensor shorted

130

FLUE_SHORTED

Flue sensor shorted

133

Net Freq Error

Net. freq. error detected by the 

watchdog

134

RESET_BUTTON_ER-

ROR

Too many resets in a short time period

163

T_SELECTION1_OPEN Heat exchanger's flow rate too low

4.15.3 

Warnings

Nr.

Error

Description

200 CC_LOSS_COMMU-

NICATION

Cascade system: the burner of the 

managing boiler has lost the signal of 

one of the depending boiler burner

201

CC_LOSS_COMMU-

NICATION

Cascade system: the managing boiler 

has lost the signal of one of the de-

pending boiler

202 OUTDOOR_WRONG

Outdoor sensor is open of shorted

203 T_SYSTEM_WRONG

T_System sensor is open of shorted

204 T_CASCADE_WRONG T_Cascade sensor is open of shorted

Summary of Contents for Condexa PRO NA 117 P

Page 1: ...to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If yo...

Page 2: ...temperature relationships 16 4 14 Electronic control 17 4 14 1 Menu structure 18 4 14 2 Parameters list 24 4 15 Error List 25 4 15 1 Permanent Errors 25 4 15 2 Temporary Errors 25 4 15 3 Warnings 25...

Page 3: ...ded with this product as they will continually add fresh water to the system if there is a leak resulting in the addition of new con taminants that could reduce the lifespan of the boiler 9 9WARNING T...

Page 4: ...ON position 8 Turn on all electrical power to the appliance 9 Set thermostat to desired setting 10 If the appliance will not operate follow the instructions To Turn Off Gas To the Appliance and call y...

Page 5: ...stat Flow sensor capable of monitoring the main heating cir cuit s flow on an ongoing basis and of stopping the appli ance in the event of insufficient flow Temperature sensors on supply and return li...

Page 6: ...WCO Minimum Water Pressure Switch set to 7 psi 0 5 bar 10 Pump with integrated check valve 11 Power switch 12 Central heating return 13 Gas supply 14 Central heating supply 15 Condensate drain connect...

Page 7: ...re Switch set to 7 psi 0 5 bar 9 Pump with integrated check valve 10 Power switch 11 Central heating return 12 Gas supply 13 Central heating supply 14 Condensate drain connection 15 Flow meter 16 Gas...

Page 8: ...s after a safety lock out 3 MENU key switches on the main menu 4 ESC key in menu navigation it enables you to exit a menu item and go back to the previous one 5 9 Navigation keys 10 Power switch locat...

Page 9: ...thermostat to lowest setting Turn off all electric power to the appliance This appliance is equipped with an ignition device which automatically lights the burner Do not try to light the burner by han...

Page 10: ...e boiler in operation the ignition system safety shutoff device must be tested 4 8 Date and time setting Press the MENU button and select Settings with the buttons Menu Central Heating CH Information...

Page 11: ...s System Test Confirm with the button and select Boiler settings with the buttons Settings General Settings Boiler Settings Press the button to confirm The system will now ask you to enter a password...

Page 12: ...h heating mode Active for the heating mode Par 1 0 or 3 23 Limits the minimum value that can be assigned to the set point in heating mode does not apply to heating mode 4 24 Limits the maximum value t...

Page 13: ...mode and controlled by a room heat demand thermostat variable set point according to the outdoor tempera ture In this case the boiler operates with a set point defined by the climatic curve which can...

Page 14: ...Par 03 Setpoint TA OFF 9 9NOTE The outdoor temperature sensor sold as an accessory is not required and if connected the outdoor temperature that is measured does not influence the setpoint that has b...

Page 15: ...mum sanitary power 48 Establishes the DHW storage tank set point The setpoint value can be set directly without entering the list of parameters Press MENU and select Domestic Hot Water using the butto...

Page 16: ...H DHW and additional mixed zones Seasonal Program The seasonal program is used to exclude additional mixed zones during the summer season It does not control any DHW parameter 4 12 General Safety Info...

Page 17: ...back to the previous one 3 supports selecting menus or parameters or decreasing numeric values 4 enter 5 supports selecting menus or parameters or increasing nu meric values 6 supports moving to the...

Page 18: ...Supply Flowrate Failed Ignitions WW Shutdown Device Group Return Temperature RT Input Outside Temperature State Flame Failures Bas Outd T DHW Temperature Fan Speed Flue Temp Error Operation Days Des...

Page 19: ...Week Date Metric C Bar Filter Error Type Language Date Time Unit Type Burn hours since last service Reset Service Reminder Clear Service History Blocking Fran ais Daylight Savings Time Date Order Date...

Page 20: ...st 97 IO Configuration 74 Emergency Setpoint 156 Permit EmergencyMode 1 CH Mode 75 Delay Per Start Next Mod 157 Emergency Setpoint 110 CH Min Setpoint 153 PwrMode2 Hystersis 180 PwrMode2 Min Power 3 C...

Page 21: ...Ext Zones in Group Enabled Active Day s Interval 1 Interval 2 Interval 3 Enabled Period Disabled 00 00 23 50 00 00 23 50 00 00 23 50 Monday Friday Monday Tuesday Sunday Zones CH Disabled Disabled Sate...

Page 22: ...nt On 1 7 Off Group Active Day s 1 8 Interval 1 Interval 2 Interval 3 Period Disabled Holiday Setpoint Begin Date End Date 00 00 23 50 00 00 23 50 00 00 23 50 Monday Friday Monday Tuesday Sunday Sater...

Page 23: ...em On Temp On Date Holiday Setpoint System Test Outdoor Temp Below Off Test State 32 0 F 122 0 F 0 0 C 50 0 C Comfort Fan Speed Eco Ionisation Anti Fr Reduced Begin Date Begin Date End Date End Date 0...

Page 24: ...rature for climatic regulation 86 194 30 90 176 80 F C U Heating M1 20 Design Outdoor Temp Defines the minimum outdoor tem perature to which the maximum set point can be associated for climatic regula...

Page 25: ...10 seconds after closing the gas valve 21 FLAME_BEFORE_IGNIT Flame is detected before ignition 23 CORRUPTED_ERROR_NR Error code RAM byte was corrupt ed to an unknown error code 29 PSM_ERROR Internal...

Page 26: ...ed up in order to fa cilitate de aeration Gas is not released from the water at low temperatures 9 9NOTE An automatic air purge can be performed during the first ignition The parameter that sets the a...

Page 27: ...O NA must be provided with a means of filling the system to be connected to the appliance s return line RI Before filling or draining the system switch the system s master switch to the OFF position a...

Page 28: ...er 9 9NOTE Please contact your qualified local service technician to have your appliance serviced If you do not have a service tech nician please contact your local R distributor and they will provide...

Page 29: ...e that condensate drains are inspected and ensure that condensate is being directed to appropriate condensate management system or drain as required by local codes Check that the area is free from com...

Page 30: ...fter a number of hours defined in the maintenance plan When this maintenance activity is required the following text ap pears on the normal display Maintenance required This text will remain active un...

Page 31: ...under or over pressure operation Get setting and flue gas test Gas conversion NG LPG propane Gas pressure W C mbar Gas static supply pressure W C mbar Selected maximum output MBH KW Selected minimum o...

Page 32: ...er operation of all modes and settings check carried out Leak test carried out on the gas and water sides Venting installed and secured properly per the vent manufacturer instructions Commissioning in...

Page 33: ...ate shall be perma nently mounted to the exterior of the building at a minimum height of eight 8 feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled...

Page 34: ...s of the boiler shall be free from leakage thermal shock and condensate corrosion and shall be free from defects in material and workmanship for TEN 10 YEARS from the date of manufacture which date i...

Page 35: ...nder which the failure happened Information about the hydraulic system flow rate length of the venting system installation scheme and total heating power of the system Identify of the Qualified instal...

Page 36: ...e Blvd Mississauga ON L5N6H6 CANADA Technical Support Hotline 1 800 474 3556 Professional Resources www riello com The manufacturer strives to continuously improve all products appearance dimensions t...

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