Ricoh SP 6330N Service Manual Download

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SP Tables

M047 3-78

Appendix

7506

Paper Jam/ Size

7506 005

A4 LEF

Displays the total number of jams by paper size

7506 006 A5 LEF

7506 014

B5 LEF

7506 038

LT LEF

7506 044

HLT LEF

7506 132

A3 SEF

7506 133 A4 SEF

7506 134 A5 SEF

7506 141

B4 SEF

7506 142 B5 SEF

7506 160

DLT SEF

7506 164 LG SEF

7506 166 LT SEF

7506 172 HLT SEF

7506 255 Others

CÓPIA NÃO CONTROLADA

Summary of Contents for SP 6330N

Page 1: ...M047 SERVICE MANUAL 005630MIU C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 2: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 3: ...M047 SERVICE MANUAL C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 4: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 5: ...M047 SERVICE MANUAL 00M047MIU C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 6: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 7: ...CORPORATION All product names domain names or product illustrations including desktop images used in this document are trademarks registered trademarks or the property of their respective companies T...

Page 8: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 9: ...nual should be either service trained or certified by successfully completing a Ricoh Technical Training Program Untrained and uncertified users utilizing information contained in this service manual...

Page 10: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 11: ...END PRODUCT CODE COMPANY GESTETNER LANIER RICOH SAVIN M047 SP 6330N LP235N SP 6330N MLP235n DOCUMENTATION HISTORY REV NO DATE COMMENTS 01 2010 Original Printing C PIA N O CONTROLADA C PIA N O CONTROLA...

Page 12: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 13: ...3 MACHINE CONFIGURATION 1 5 1 3 1 MODEL M047 1 5 INSTALLATION 2 INSTALLATION 2 1 2 1 INSTALLATION REQUIREMENTS 2 1 2 1 1 ENVIRONMENT 2 1 2 1 2 MACHINE LEVEL 2 1 2 1 3 MACHINE SPACE REQUIREMENT 2 2 2...

Page 14: ...4 2 4 1 3 AFTER SERVICING THE MACHINE 4 3 4 2 SPECIAL TOOLS 4 4 4 3 EXTERIOR COVERS 4 5 4 3 1 OPERATION PANEL 4 5 4 3 2 REAR COVER 4 6 4 3 3 UPPER COVER 4 6 4 3 4 BY PASS TRAY 4 7 4 3 5 LEFT COVER 4 8...

Page 15: ...llow this order 4 30 4 7 3 PAPER END SENSOR 4 31 4 7 4 REMAINING PAPER SENSORS 4 32 4 8 BY PASS FEED 4 33 4 8 1 BY PASS FEED UNIT 4 33 4 8 2 BY PASS FEED ROLLER 4 34 4 8 3 BY PASS FRICTION PAD 4 35 4...

Page 16: ...PROGRAM MODE 5 1 5 1 1 SP TABLES 5 1 Before accessing the service menu do the following 5 1 5 1 2 INPUTTING A VALUE OR SETTING FOR A SERVICE PROGRAM 5 1 5 1 3 EXITING SERVICE MODE 5 2 5 2 UPDATING THE...

Page 17: ...1 1 ENERGY SAVER MODES 7 1 Energy Saver Mode Setting 7 1 Return to Standby Mode 7 2 7 2 PAPER SAVE 7 3 7 2 1 EFFECTIVENESS OF DUPLEX COMBINE FUNCTION 7 3 1 Duplex 7 3 2 Combine mode 7 3 3 Duplex Combi...

Page 18: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 19: ...VENTIVE MAINTENANCE APPENDIX SP MODE TABLES REPLACEMENT AND ADJUSTMENT SYSTEM MAINTENANCE REFERENCE G806 Duplex Unit Type AD610 TROUBLESHOOTING ENERGY SAVING TAB POSITION 2 TAB POSITION 1 TAB POSITION...

Page 20: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 21: ...unit become extremely hot while the machine is operating Be careful to avoid touching those components with your bare hands Health Safety Conditions Toner is non toxic but if you get either of them i...

Page 22: ...f there are signs of irritation or other problems seek medical attention If toner gets on the skin wash immediately with soap and cold running water If toner gets into the eyes flush the eyes with col...

Page 23: ...irable in the field Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required Use of co...

Page 24: ...crosoft Corporation in the United States and or other countries PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Ethernet is...

Page 25: ...PRODUCT INFORMATION REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 26: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 27: ...Specifications M047 1 1 SM Product Information 1 PRODUCT INFORMATION 1 1 SPECIFICATIONS See Appendices for the General Specifications C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 28: ...roller 3 Development roller 4 Cartridge AIO type 5 By pass feed tray 6 By pass feed roller 7 Paper feed roller 8 Friction pad 9 Registration roller 10 Transfer roller 11 Drum 12 Pressure roller 13 Ho...

Page 29: ...n 1 2 2 PAPER PATH Printer A Paper path from the paper tray main B Paper path from the by pass tray main If both optional paper tray units are installed the envelope feeder must go in the top tray C P...

Page 30: ...s A Paper path from the paper tray main B Paper path from the by pass tray main C Paper path from the paper tray 2 option D Paper path from the paper tray 3 option E Paper path from the duplex unit op...

Page 31: ...chine Code No Remarks Main Unit M047 A NIB is standard Optional Units Duplex Unit G806 B Paper Tray Unit M374 C D Up to two tray units can be installed Envelope Feeder G807 C If both optional paper tr...

Page 32: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 33: ...INSTALLATION REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 34: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 35: ...s hr person 5 Avoid areas that are exposed to sudden temperature changes This includes Areas directly exposed to cool air from an air conditioner Areas directly exposed to heat from a heater 6 Do not...

Page 36: ...cm 4 inches C Over 10 cm 4 inches D Over 10 cm 4 inches 2 1 4 POWER SUPPLY Make sure the plug is firmly inserted in the outlet Avoid multi wiring Be sure to ground the machine Input voltage level 120...

Page 37: ...ation programs However more than two optional applications are supplied for this machine In that case you can move application programs from Slot 2 to Slot 1 with the following procedure Obey these pr...

Page 38: ...rt the SD card to receive the application in Slot 1 C upper slot 5 Turn on the main power switch 6 Enter the SP mode and do SP5873 1 Move Exec 7 Follow the messages on the operation panel to complete...

Page 39: ...in Slot 1 B 4 Insert the original SD card to receive the restored application in Slot 2 C 5 Turn on the main power switch 6 Enter the SP mode and do SP5873 Undo Exec 7 Follow the messages on the opera...

Page 40: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 41: ...PREVENTIVE MAINTENANCE REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 42: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 43: ...e service mode in the Appendices The Operation panel shows Replace Maintenance Kit when the PM counter gets to 90K After the user replaces the fusing unit in the maintenance kit the machine automatica...

Page 44: ...ler 7 804 3 Paper feed roller 7 804 4 Fusing unit 3 2 1 MAIN Symbol keys C Clean R Replace L Lubricate I Inspect Item 90K EM Quantity Remarks Paper Feed Paper Feed Roller R C 1 Clean with water Fricti...

Page 45: ...each Clean with water or alcohol Fusing Unit R 1 Other PSU Fan Filter R 1 3 2 2 PAPER FEED UNIT OPTION Symbol keys C Clean R Replace L Lubricate I Inspect Item 90K EM Quantity Remarks Paper Feed Pape...

Page 46: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 47: ...REPLACEMENT AND ADJUSTMENT REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 48: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 49: ...Work on a flat and clean surface 5 Replace with authorized components only 6 Do not force plastic material components Make sure all components are returned to their original positions Laser unit 1 Do...

Page 50: ...fusing lamp and rollers with bare hands 4 Make sure that the fusing lamp is positioned correctly and that it does not touch the inner surface of the hot roller Paper Feed 1 Do not touch the surface of...

Page 51: ...e properly grounded 2 Make sure the interlock switch is functioning 3 Do not leave unused solder or parts inside the machine 4 Do not leave any tools inside the machine 5 Make sure all wires are prope...

Page 52: ...other printers B6456705 SD Card Adapter 1 Used in common with other printers B6456830 USB Reader Writer 1 Used in common with other printers A0069104 Scanner Positioning Pin 4 pieces set 1 Used for L...

Page 53: ...rs M047 4 5 SM Replacement and Adjustment 4 3 EXTERIOR COVERS 4 3 1 OPERATION PANEL 1 Press the button A and then open the front door B 2 Operation panel A x 1 hooks B x 1 C PIA N O CONTROLADA C PIA N...

Page 54: ...Exterior Covers SM 4 6 M047 4 3 2 REAR COVER 1 Rear cover A 4 3 3 UPPER COVER 1 Remove the AIO 2 Rear cover p 4 6 3 Operation panel p 4 5 4 Upper cover A x 3 C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 55: ...Open the front door 2 Release the both rails A right and left on the by pass tray 3 Close the by pass tray cover B 4 Lift the right edge of the by pass tray cover A and then pull the by pass tray cov...

Page 56: ...the left cover separate the machine from the optional paper feed unit first 1 Upper cover p 4 6 2 Left cover A x 2 1 First release the rear left part of the left cover 2 Pull down the left cover 3 Th...

Page 57: ...the paper tray 2 Upper cover p 4 6 3 Left cover p 4 8 4 By pass tray p 4 7 5 Disconnect two connectors CN7 CN17 A x 3 6 Release the right hinge A of the front door 7 Release the left hinge of the fron...

Page 58: ...ss tray p 4 7 4 Front door p 4 9 5 Lift the right cover A and then pull the top edge of the right cover slightly x 1 3 tabs 6 Slide the right cover to the front with pulling down the right cover 4 tab...

Page 59: ...or Covers M047 4 11 SM Replacement and Adjustment Tab Locations on the Right Cover There are seven tabs on the right cover Each arrow shows the direction of the tab C PIA N O CONTROLADA C PIA N O CONT...

Page 60: ...AUTION DECAL LOCATION Caution decals are attached as shown below Be sure to turn off the main power switch and disconnect the power plug from the power outlet before beginning any disassembly or adjus...

Page 61: ...plug the machine before attempting any of the procedures in this section Laser beams can seriously damage your eyes 1 Upper cover p 4 6 2 Polygon mirror cover A x 2 tape B x 1 x 2 3 Polygon mirror mot...

Page 62: ...1 Open the front door 2 Operation panel p 4 5 3 Upper cover p 4 6 4 Left cover p 4 8 5 Disconnect the two harness x 1 at the left side 6 Remove the ground cable x 1 7 Laser unit A x 3 tape B x 1 x 2 C...

Page 63: ...ment and Adjustment When reinstalling the laser unit Use the scanner positioning pins P N A0069104 to reinstall the unit Set the positioning pins A as shown above Then secure the laser unit C PIA N O...

Page 64: ...ot remove the screws that secure the LD board Do not touch any variable resistors on the LD board When installing the LD Unit Tighten the screw C until the unpainted portion of the screw a is not visi...

Page 65: ...reset SP 5902 3 to NoPattern 2 Check a test pattern If the laser beam pitch is not correct the images are as follows Third stripe A from the leading edge Vertical black strips seem to appear 3 Adjust...

Page 66: ...Transfer SM 4 18 M047 4 5 IMAGE TRANSFER 4 5 1 TRANSFER ROLLER 1 Open the front door 2 Remove the AIO 3 Transfer roller A Do not touch the transfer roller surface C PIA N O CONTROLADA C PIA N O CONTR...

Page 67: ...Image Transfer M047 4 19 SM Replacement and Adjustment 4 5 2 TONER END SENSOR 1 Open the front door 2 Remove the AIO 3 Toner end sensor A 4 hooks x 1 C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 68: ...me for the unit to cool before doing the following procedure 4 6 1 FUSING UNIT 1 Rear cover A 2 Fusing unit B 2 hooks C Lift both hooks before attempting to remove the fusing unit from the machine C P...

Page 69: ...ement and Adjustment 4 6 2 HOT ROLLER AND FUSING LAMP 1 Fusing unit p 4 20 2 Left cover A x 1 3 Release the fusing tension springs left A and right B 4 Upper fusing unit assembly A x 4 C PIA N O CONTR...

Page 70: ...this is to relieve pressure on the unit When reinstalling the fusing unit assembly install both springs last The reason for this is to reset the springs back to their default position 5 Upper guide p...

Page 71: ...side 10 Hot roller assembly A 11 Remove the gear and bearings left and right ring pin x 2 12 Hot roller A Before installing the new hot roller peel off 3 cm 1 inch from both ends of the protective sh...

Page 72: ...ROLLER 1 Fusing unit p 4 20 2 Upper fusing unit assembly p 4 21 Hot Roller and Fusing Lamp 3 Lower guide plate A x 3 4 Pressure roller levers A spring x 1 each 5 Bushings B 6 Pressure roller A C PIA N...

Page 73: ...ressure roller lever to the lower fusing unit assembly attach the spring between the pressure roller lever and fusing unit first If you try to attach the spring after attaching the pressure roller lev...

Page 74: ...2 Thermostat A x 2 Do not touch the thermostat with your hands Do not re use a thermostat that is already opened Safety is not guaranteed if you do this Thermistor 1 Upper fusing unit assembly p 4 21...

Page 75: ...acement and Adjustment 4 Remove two screws A of the fusing unit connector 5 Upper wire cover A on the top of the fusing upper unit assembly x 2 6 Fusing unit connector A x 1 2 hooks C PIA N O CONTROLA...

Page 76: ...hen removing the thermistor remove the entire unit first and then separate it into two parts 4 6 5 HOT ROLLER STRIPPERS 1 Hot roller p 4 21 Hot Roller and Fusing Lamp 2 Hot roller strippers A 1 spring...

Page 77: ...Paper Feed M047 4 29 SM Replacement and Adjustment 4 7 PAPER FEED 4 7 1 PAPER FEED ROLLER 1 Pull out the paper tray 2 Paper feed roller A C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 78: ...from the machine before removing the friction pad When reinstalling the friction pad follow this order 1 Replace the spring 2 Insert the right side of the friction pad first followed by the left side...

Page 79: ...3 PAPER END SENSOR 1 Pull out the paper tray 2 Set the machine A on the table with the rear side facing down 3 Bottom plate B x 4 4 Paper feed guide plate A x 2 5 Paper end feeler A 6 Paper end sensor...

Page 80: ...paper tray 2 Bottom plate p 4 31 Paper End Sensor 3 Paper feed guide plate p 4 31 Paper End Sensor 4 Paper remaining feeler A 5 Sensor bracket B x 1 6 Remaining paper sensor 1 C hooks x 1 7 Remaining...

Page 81: ...M047 4 33 SM Replacement and Adjustment 4 8 BY PASS FEED 4 8 1 BY PASS FEED UNIT 1 Upper cover p 4 6 2 Left Cover p 4 8 3 Front door p 4 9 4 By pass feed unit A x 4 x 1 C PIA N O CONTROLADA C PIA N O...

Page 82: ...ED ROLLER 1 By pass feed unit p 4 33 2 By pass feed upper cover A 3 Slide the by pass feed roller holders A to the both edges x 1 each 4 Slide the by pass feed roller A to the left and then remove it...

Page 83: ...pass feed roller p 4 34 3 Bushing A at the right edge of the by pass feed roller shaft Clip x 1 4 By pass feed gear A spring x 1 clip x 1 5 Bushing B at the left edge of the by pass feed roller shaft...

Page 84: ...By pass Feed SM 4 36 M047 7 Bottom bar A with two springs 8 Release the two hooks A 9 Press down the by pass friction pad B and then pull it out spring x 1 C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 85: ...eplacement and Adjustment 4 8 4 BY PASS PAPER SET SENSOR 1 By pass feed unit p 4 33 2 By pass guide plate A x 3 3 Feeler A 4 Sensor base B x 1 5 By pass paper set sensor A hook x 3 x 1 C PIA N O CONTR...

Page 86: ...4 38 M047 4 9 PAPER EXIT 4 9 1 PAPER EXIT SENSOR 1 Upper cover p 4 6 2 Paper exit sensor A hooks x 1 4 9 2 OVERFLOW SENSOR 1 Upper cover p 4 6 2 Overflow sensor A hooks x 1 C PIA N O CONTROLADA C PIA...

Page 87: ...Take aside the harnesses on the paper exit unit A 4 Remove four screws on the paper exit unit 5 Remove the gear A hook and bushing B This gear is engaged with other drive gears through the timing belt...

Page 88: ...Paper Exit SM 4 40 M047 4 9 4 FUSING EXIT SENSOR 1 Upper cover p 4 6 2 Paper exit unit p 4 39 3 Sensor box A hooks 4 Fusing exit sensor A hooks x 1 C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 89: ...VRAM from the old printer controller board and insert it on the new board Remove the Duplex Unit before you remove the controller board The screws on the printer controller board are hand screws Gentl...

Page 90: ...E BOARD 1 Left cover p 4 8 2 Printer controller board p 4 41 3 Bracket A x 2 1 grounding wire 4 Engine board B x 5 all connectors Remove the NVRAM C from the old engine board and insert it on the new...

Page 91: ...ponents M047 4 43 SM Replacement and Adjustment 4 10 3 MAIN MOTOR 1 Left cover p 4 8 2 Main motor A x 4 x 1 4 10 4 RELAY CLUTCH 1 Left cover p 4 8 2 Relay clutch A x 1 x 1 C PIA N O CONTROLADA C PIA N...

Page 92: ...l Components SM 4 44 M047 4 10 5 PAPER FEED CLUTCH 1 Left cover p 4 8 2 Release the harness A x 5 all connectors 3 Harness guide A Rivet screw x 1 4 Clutch cover A x 1 C PIA N O CONTROLADA C PIA N O C...

Page 93: ...Electrical Components M047 4 45 SM Replacement and Adjustment 5 Clutch holder A x 1 6 Paper feed clutch A C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 94: ...al Components SM 4 46 M047 4 10 6 REGISTRATION CLUTCH 1 Left cover p 4 8 2 Main motor p 4 43 3 Harness guide p 4 44 Paper Feed Clutch 4 Registration clutch A x 1 x 1 C PIA N O CONTROLADA C PIA N O CON...

Page 95: ...ponents M047 4 47 SM Replacement and Adjustment 4 10 7 REGISTRATION SENSOR 1 Left cover p 4 8 2 Harness guide p 4 44 3 Sensor holder A x 1 4 Registration sensor A hooks x 1 C PIA N O CONTROLADA C PIA...

Page 96: ...er p 4 8 2 Fusing unit p 4 20 3 PSU cover A x 2 4 Remove the two screws A at the left of the machine 5 Disconnect three cables pointed by arrow mark Disconnect the cable B from the rear of the machine...

Page 97: ...eplacement and Adjustment 8 PSU assembly A x 3 x 3 all connectors 9 High voltage supply board A x 4 10 Choke coil B x 2 x 2 x 1 The choke coil B is only for EU model 11 Power supply board C x 5 C PIA...

Page 98: ...Electrical Components SM 4 50 M047 4 10 9 FUSING PRESSURE SENSOR 1 Right cover p 4 10 2 Terminal cover A x 1 3 Fusing pressure sensor B hooks x 1 C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 99: ...reinstalled with the decal facing right Do not reinstall the fusing fan opposite to the original position 4 10 11PSU FAN 1 Right cover p 4 10 2 Terminal cover A x 1 3 PSU fan B x 2 x 1 The PSU fan mu...

Page 100: ...nce Registration For details see the Printer Reference operation manual 4 11 2 PARALLELOGRAM IMAGE ADJUSTMENT Use the scanner positioning pin P N A0069104 for the adjustment Do the following procedure...

Page 101: ...upper cover p 4 6 2 Put a positioning pin in one of the holes 3 Loosen four screws and move the laser unit 4 Tighten the laser unit 5 Print the trimming area pattern to check the image If it is still...

Page 102: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 103: ...SYSTEM MAINTENANCE REFERENCE REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 104: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 105: ...is no print data in the printer buffer the Data In LED must not be lit or blinking If there is some data in the buffer wait until all data has been printed 5 1 2 INPUTTING A VALUE OR SETTING FOR A SER...

Page 106: ...Service Program Mode SM 5 2 M047 5 1 3 EXITING SERVICE MODE Select 3 End from the service mode main menu then press the OK key C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 107: ...ograms used by the machine All programs can fit on one SD card Program What It Updates Engine Printer engine control Network DocBox Document server firmware Printer Printer feature applications System...

Page 108: ...gh humidity Direct sunlight Strong vibrations Magnetic fields generated by machines or electronic devices Handle SD cards carefully to avoid dropping them bending scratching etc Upload Download In thi...

Page 109: ...d cover x 1 4 Insert the SD card into Slot 2 5 Turn on the power 6 Please Wait appears then you will see Preparing to Start Firmware Update 7 Firmware names are displayed on the LCD 8 Scroll to the pr...

Page 110: ...er program leave the SD card in Slot 2 and turn off and on the power The firmware has not updated successfully if the Update done message does not appear If this occurs turn the machine power off on a...

Page 111: ...1 setting to OFF 4 Put back the controller 5 Insert the SD card into the SD slot 2 lower on the controller 6 Turn on the machine The machine automatically starts to download the software 7 When downlo...

Page 112: ...mware SM 5 8 M047 Engine If a download attempt failed try downloading the new firmware again using the normal firmware download procedure described in Machine Firmware Update C PIA N O CONTROLADA C PI...

Page 113: ...detected an error code is stored in the controller board CPU ASIC and clock Flash ROM Resident and optional SDRAM NIB IEEE 802 11a g Gigabit Ethernet or IEEE1284 if installed NVRAM Optional HDD if in...

Page 114: ...LLER BOARD DIP Switch 1 Bit 1 on the controller board is used for the error recovery after the firmware updating procedure failed The default settings of the DIP Switches are as followed No 1 ON and N...

Page 115: ...TROUBLESHOOTING REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 116: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 117: ...Service Call Conditions M047 6 1 SM Trouble shooting 6 TROUBLESHOOTING 6 1 SERVICE CALL CONDITIONS For Service Call Conditions information see Appendices C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 118: ...The paper overflow message is displayed Fusing Exit CN5 25 Open The Paper Jam indicator will light whenever a print is made Shorted The Paper Jam indicator lights even if there is no paper Registratio...

Page 119: ...tor does not light even if there is no paper in the 1st paper tray Toner End CN14 33 High Toner near end toner end is not detected Low The add toner message is displayed Fusing Pressure Sensor CN5 19...

Page 120: ...t cover is closed Rear Cover and Paper Exit Cover Safety CN4 1 5 CN4 3 T2 Open The Cover Open Rear Cover or Paper Exit Cover message is not displayed even if the rear cover or paper exit cover is open...

Page 121: ...on the main switch 120 V 220 240 V Power Supply Board FU1 15 A 125 V 8A 250V Machine does not start FU2 5 0 A 125 V 3 15 A 250 V Machine does not start FU3 4 A 125 V 4 A 250 V Machine does not start...

Page 122: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 123: ...ENERGY SAVING REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 124: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 125: ...energy and protect the environment The area shaded grey in this diagram represents the amount of energy that is saved Energy Saver Mode Setting Energy Saver mode settings can be adjustable with User M...

Page 126: ...y time for entering the Energy Saver mode 1 minute Default 5 minutes 15 minutes 30 minutes 45 minutes 60 minutes Return to Standby Mode The machine returns to standby mode from energy saver mode after...

Page 127: ...NCTION Duplexing and the combine functions reduce the amount of paper used This means that less energy overall is used for paper production which improves the environment 1 Duplex Reduce paper volume...

Page 128: ...nter goes up by 2 For a duplex job of a three page original the total counter goes up by 3 The duplex counter counts pages that have images on both sides For one duplex page the duplex counter goes up...

Page 129: ...used Duplex Sheets used Paper Saved Total counter Duplex counter 1 1 1 0 1 0 2 2 1 1 2 1 3 3 2 1 3 1 4 4 2 2 4 2 5 5 3 2 5 2 10 10 5 5 10 5 20 20 10 10 20 10 If combine mode is used the total and dup...

Page 130: ...mode Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter Duplex counter 1 1 1 0 1 1 2 2 1 1 1 1 3 3 2 1 2 2 4 4 2 2 2 2 5 5 3 2 3 2 10 10 5 5 5 5 20 20 10 10 10 10 C PIA N O CON...

Page 131: ...mplex Sheet used Duplex Sheets used Paper Saved Total counter Duplex counter 1 1 1 0 1 1 2 2 1 1 1 1 3 3 1 2 2 2 4 4 1 3 2 2 5 5 2 3 3 3 6 6 2 4 3 3 7 7 2 5 4 4 8 8 2 6 4 4 9 9 3 6 5 5 10 10 3 7 5 5 1...

Page 132: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 133: ...M047 SERVICE MANUAL APPENDICES C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 134: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 135: ...E CALL CONDITIONS 2 1 2 1 1 SUMMARY 2 1 2 1 2 SC CODE DESCRIPTIONS 2 2 Engine SC 2 2 Controller SC 2 7 3 APPENDIX SP MODE TABLES 3 1 3 1 SP TABLES 3 1 3 1 1 PRINTER CONTROLLER SERVICE MODE 3 1 Service...

Page 136: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 137: ...APPENDIX SPECIFICATIONS REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 138: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 139: ...Yes on off Continuous Print Speed LEF A4 Mono 35 ppm LT Mono 35 ppm Duplex Print Speed A4 LEF 32 ppm from standard tray 32 ppm from first optional paper tray 27 ppm from second optional paper tray Fi...

Page 140: ...and Optional paper trays 500 sheets 80 g m2 20 lb By pass tray 100 sheets 80 g m2 20 lb Optional Envelope feeder 60 envelopes Maximum paper input 1600 sheets Output Capacity Face down A3 250 sheets A4...

Page 141: ...dB or less 71 dB or less Stand by 40 dB or less 40 dB or less Energy Saver 40 dB or less 40 dB or less Sound Pressure Level Printing 55dB or less Operating position Energy Saver 30dB or less Operatin...

Page 142: ...S 80 fonts Type 2 24 Type 14 112 Font Manager and 31 additional fonts for PCL to be loaded to the PC Euro currency ok Optional OCR Barcode Drivers RPCS Windows 2000 XP Server2003 Vista Server2008 32bi...

Page 143: ...DD Option 80 GB Interface Standard USB 2 0 USB Host 10BASE T 100BASE TX Optional Bi directional IEEE1284 Gigabit Ethernet IEEE802 11a g Firmware Update SD card One SD card holds all programs RFU Remot...

Page 144: ...ta In Blue Off No data Flashing Data being received or processed or the printer is spooling On Data being received or processed more data coming Suspend Resume Blue Off Printer off line Flashing Going...

Page 145: ...57 mm Y Y Y Y Y N Y B5 LEF 257 x 182 mm Y Y Y Y Y N Y B6 SEF 128 x 182 mm YC YC YC N N A5 SEF 148 x 210 mm Y Y Y N Y A5 LEF 210 x 148 mm Y N Y N Y N Y A6 SEF 105 x 148 mm N N YC N N Ledger 11 x 17 Y Y...

Page 146: ...Y N C5 Env 162 x 229 mm N N Y Y N DL Env 110 x 220 mm N N Y Y N 8K 267 x 390 mm Y Y Y Y Y N Y 16K SEF 195 x 267 mm Y Y Y Y Y N Y 16K LEF 267 x 195 mm Y Y Y Y Y N Y Custom Minimum 90 x 148 mm Maximum...

Page 147: ...SM Appendix 1 1 M047 APPENDIX TROUBLESHOOTING GUIDE REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 148: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 149: ...execute is displayed press again Then press Escape Then turn the main power off on B The SC can be reset by turning the operation switch off and on if the SC was caused by a sensor error Set the main...

Page 150: ...out of position Laser synchronization detector board or cable defective Laser synchronization mirror out of position LD unit defective Engine board defective The laser synchronization detector cannot...

Page 151: ...B Charge roller current leak Cartridge charge roller defective High voltage supply board defective 60 or more of the PWM duty output is detected for 0 2 seconds when the charge bias is generated by th...

Page 152: ...ing relay has been turned on 542 A Fusing temperature warm up error Thermistor defective or deformed Fusing lamp open Fusing thermostat open The fusing temperature does not increase by 7 C for 10 seco...

Page 153: ...ing relay on Zero cross signals are not detected for 3 seconds or the machine cannot detect a frequency 559 A Fusing jam error 3 counts Obstacle in the paper transport path Fusing unit installed incor...

Page 154: ...from the energy saver mode 687 B PER command error Controller board defective The machine does not receive PAPI PER command for s10 seconds after PAPI PES has been issued 688 B Ready notification err...

Page 155: ...ive Controller board defective 819 Kernal end error HDD error Software application error RAM shortage 820 Controller CPU error Replace the controller if the error is frequent 833 Self diagnostic error...

Page 156: ...it error 1 A serious error occurs when data is encrypted to update an encryption key with the HDD encryption unit Number shows a suffix number of SC code 0 1 30 Replace the controller board 2 Replace...

Page 157: ...SD card is ejected from the slot Install the SD card 868 SD card access error 13 to 3 sub code File system error Format the SD card on your PC Replace the SD card Replace the controller Other number s...

Page 158: ...ith SP5832 001 Log Data Error 2 An encryption module not installed Disable the log encryption setting with SP9730 004 0 is off Install the DESS module Log Data Error 3 Invalid log encryption key due t...

Page 159: ...Printer application error Defective software Unexpected hardware resource e g memory shortage Software defective switch off on or change the controller firmware if the problem is not solved Insuffici...

Page 160: ...meter incorrect Insufficient working memory 992 Undefined error Defective software program An error undetectable by any other SC code occurred 998 Application start error Software defective change the...

Page 161: ...APPENDIX SP MODE TABLES REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 162: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 163: ...DFU bit 3 No I O Timeout 0 Disable 1 Enable Enable The MFP I O Timeout setting will have no effect I O Timeouts will never occur bit 4 SD Card Save Mode 0 Disable 1 Enable Enable Print jobs will be sa...

Page 164: ...d PCL5e c If Auto PDL switching is disabled these jobs will not be printed properly bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 003 Bit Switch 3 0 1 bit 0 DFU bit 1 DFU bit 2 PCL5e c Legac...

Page 165: ...1 bit 0 DFU bit 1 DFU bit 2 DFU bit 3 IPDS print side reversal 0 Disable 1 Enable If enabled the simplex pages of IPDS jobs will be printed on the front side because of printing on the back side of t...

Page 166: ...s is achieved by preventing SDK applications from accessing a module called the GPS Filter Note The main purpose of this BitSw is for troubleshooting the effects of SDK applications on data bit 3 PS P...

Page 167: ...paged duplex job are not routed through the duplex unit This could result in problems with letterhead pre printed pages Only affects pages specified as Letterhead paper 1001 Bit Switch 006 Bit Switch...

Page 168: ...PCL5 PCL6 are always routed through the duplex unit Not having to switch paper paths increases the print speed slightly bit 1 to 7 DFU 1001 Bit Switch 008 Bit Switch 8 DFU 1003 Clear Setting 001 Init...

Page 169: ...the version of the controller firmware 1007 Supply Display Enables or disables the display for information on each consumable supply 001 Development 0 or 1 1 1 step 0 OFF 1 ON 002 PCU 003 Transfer 00...

Page 170: ...elect 1 2 3 or 4 for the desired bit switch then press Enter Move to the next switch 3 Adjust the bit switch using the following keys Move to the next bit Escape Exit without saving changes Enter Exit...

Page 171: ...0 1 mm step The setting can be adjusted in the range 9 value reset to 3 0 after an NVRAM reset and the value can be changed in 0 1 mm steps with each key press Bold Comments added for reference DFU De...

Page 172: ...a pattern SP5 902 003 No 9 Push or to select the settings plus or minus The specification is 4 2 mm 1001 1 BypassTray Plain 40 to 40 0 1 mm 1001 2 BypassTray Thick 1001 3 BypassTray Thick2 1001 4 Main...

Page 173: ...MainTray1 1002 3 MainTray2 1002 4 BankTray1 1002 5 BankTray2 1002 6 Duplex 1003 Regist sag Adjusts the relay clutch timing at registration Relay clutch timing determines the amount of paper buckle at...

Page 174: ...fusing temperatures for printing and standby mode 1105 1 Plain 150 to 200 170 5 deg DFU Adjusts the fusing temperature for printing on normal paper 1105 2 Thick2 150 to 195 185 5 deg DFU Adjusts the f...

Page 175: ...for the optional paper feed unit 0 Checking is correctly done 1 D5 is not High 2 D5 is not Low 3 X2FCL is not ON 4 X2FCL is not OFF 5 X2MOTOR is not ON 6 X2 MOTOR is not OFF 7 X3FCL is not ON 8 X3FCL...

Page 176: ...Fusing Jam SC Setting This SP setting determines whether SC559 is issued after three paper late jams occur in the fusing unit After this SP code is turned on a counter monitors the number of paper lat...

Page 177: ...dix SP Mode Tables 1914 Nip Measure Fusing Nip Width Measurement 1914 001 Measure Exe Performs the nip width measurement This is for by pass tray and used OHP type 1915 Envelope Flap JPN use only C PI...

Page 178: ...1 step 2112 2 Mainscan 2 0 5 to 0 5 0 0 1 step 2113 Subscan Mag Adjusts the sub scan magnification 2113 1 Subscan 1 0 5 to 0 5 0 0 1 step 2113 2 Subscan 2 0 5 to 0 5 0 0 1 step 2201 Developer Bias Adj...

Page 179: ...No DFU If this is Yes the machine automatically adjusts the charge roller voltage and transfer current in response to the temperature within the machine 2911 PreRotate Time 2911 2 Curl Reduction 0 to...

Page 180: ...ensity Adjust 3920 1 Density 1 6 to 3 0 1 step Adjusts the image density level in 120 8 mm sec line speed 3 Darkest 6 Lightest 3920 2 Density 2 6 to 3 0 1 step Adjusts the image density level in 161 4...

Page 181: ...er the machine disables printing when the machine detects toner end Even when toner end is detected there is a small amount of toner left in the AIO If a user wants to print with the AIO until all ton...

Page 182: ...t prompts the operator when it is necessary to replenish toner in the machine 0 ON Message displayed Default 1 OFF Message not displayed 5055 Display IP address Display IP Address Switches the banner...

Page 183: ...t log in to service mode with this SP before you go into the printer SP mode 0 to 1 0 1 0 Off Printer bit switches cannot be adjusted 1 On Printer bit switches can be adjusted 5195 Limitless SW DFU 53...

Page 184: ...first digit of 0 cannot be input so the eight digit setting for 002 or 003 becomes a seven digit setting 3rd Day of the week 0 Sunday 1 Monday 4th The number of the week for the day selected at the 3...

Page 185: ...conds 1 to 255 displayed time seconds 5401 162 ExtAuth Detail Selects the log out type for the extend authentication device Bit 0 Log out without an IC card 0 Not allowed default 1 Allowed 5401 200 SD...

Page 186: ...restrict the use of the machine Press Enter to clear 5411 LDAP Certification 5411 4 Easy Certification Determines whether easy LDAP certification is done 0 to 1 1 1 1 On 0 Off 5411 5 Password Null No...

Page 187: ...ime 1 to 9999 60 1 min Sets the interval of the retry for accessing the local address book account after the lockout function has been executed This setting is enabled only if SP5413 3 is set to 1 ON...

Page 188: ...ion 002 Password Max Num 50 to 200 200 1 Sets the number of passwords for the access exclusion and password attack detection function 003 Monitor interval 1 to 10 3 1 sec Sets the interval of watching...

Page 189: ...er the user access feature has been enabled 041 Printer 0 or 1 0 1 0 ON 1 OFF Determines whether certification is required before a user can use the printer application 051 SDK1 0 or 1 0 1 0 ON 1 OFF...

Page 190: ...jams 3 High 6K jams 5505 Error Alarm DFU Sets the error alarm level 0 to 255 25 100 copies 1 step 5507 Supply Alarm 5507 001 Paper Supply Ala rm Switches the control call on off for the paper supply...

Page 191: ...l call interval for the referenced paper sizes DFU 00250 to 10000 1000 1 Step 5507 132 Interval A3 5507 133 Interval A4 5507 134 Interval A5 5507 141 Interval B4 5507 142 Interval B5 5507 160 Interval...

Page 192: ...ear Initializes items 2 to 15 below 5801 002 Engine Initializes all registration settings for the engine and process settings 5801 003 SCS Initializes default system settings SCS System Control Servic...

Page 193: ...Initializes the DCS Delivery Control Service settings 5801 015 Clr UCS Setting Initializes the UCS User Information Control Service settings 5801 016 MIRS Setting Initializes the MIRS Machine Informat...

Page 194: ...otor Lock Polygon Motor Lock 5803 4 Fan High Fusing fan 0 Stop 1 Lock 5803 5 Fan Lock Fusing fan 0 Stop 1 Lock 5803 6 PSU Fan Lock PSU fan 0 Stop 1 Lock 5803 7 Destination 0 NA model 1 EU model 5803 8...

Page 195: ...50 to 449 sheets 10 450 to 500 sheets 5803 19 Tray2 PaperEnd Not used 5803 20 Tray1 PaperSize Paper size switch Tray 1 bit 2 1 and 0 000 Tray 1 not set 001 A4 LEF LG SEF 010 LT LEF 81 2 x 13 011 A4 SE...

Page 196: ...249 sheets 11 250 to 449 sheets 01 450 to 500 sheets 5803 33 Bank1 PaperSize Paper size switch PFU 1 bit 2 1 and 0 000 Tray 1 not set 001 A4 LEF 010 LG SEF 011 A4 SEF 100 LT LEF 101 Not used 110 DLT S...

Page 197: ...electrical components individually for test purposes NOTE SP Modes other than those listed in this table are not used in the machine 5804 1 Main Motor L 5804 2 Main Motor H 5804 3 Middle Clutch 5804...

Page 198: ...6 Bank1 Clutch 5804 27 Bank2 Clutch 5804 28 Dplx Mtr Normal L 5804 29 Dplx Mtr Normal H 5804 30 Dplx Mtr Revers L 5804 31 Dplx Mtr Revers H 5804 32 Dplx Mtr Long L 5804 33 Dplx Mtr Long H 5804 34 Dplx...

Page 199: ...key to delete the telephone number 5812 1 Telephone Use this to input the telephone number of the CE printed on the SP print mode printout 5812 2 Facsimile Use this to input the fax number of the CE...

Page 200: ...e RCG certification 5816 008 RCG Connect T O Specifies the connect timeout interval when calling the RCG 1 to 90 30 1 second step 5816 009 RCG Write Timeout Specifies the write timeout interval when c...

Page 201: ...Status This SP displays the external RCG installation status 0 External RCG not registered 1 External RCG registered 2 Device registered 5816 023 Connect Mode N M This SP displays and selects the embe...

Page 202: ...r communication between embedded RCG N and the gateway This setting is necessary to set up embedded RCG N Note This port number is customer information and is not printed in the SMC report 5816 065 HT...

Page 203: ...ion 12 The rescue certification setting is completed and the GW URL is being notified of the certification update request 13 The notification of the request for certification update has completed succ...

Page 204: ...certification 4 Notification of a common certification without ID2 5 Notification that no certification was issued 6 Notification that GW URL does not exist 5816 069 Cer Updt ReqID The ID of the requ...

Page 205: ...DESS exists 5816 091 CERT SeriNum Displays serial number for the Remote certification Asterisks indicate that no DESS exists 5816 092 CERT Issuer Displays the common name of the issuer of the Remote...

Page 206: ...is being set In this status the embedded RCG device cannot be set 4 The registered module by the embedded RCG has not started 5816 202 Instl ID Allows entry of the number of the request needed for th...

Page 207: ...red at the GW URL 5816 206 Instl Rgstltn Executes Embedded RCG Registration 5816 207 Instl Rgstltn Rst Displays a number that indicates the registration result 0 Succeeded 2 Registration in progress 3...

Page 208: ...cution of an inquiry and no previous registration 12004 Attempted setting with illegal entries for certification and ID2 12005 Remote communication is prohibited The device has an Embedded RC gate rel...

Page 209: ...External RCG is illegal 2396 Device ID for External RCG is illegal 2397 Incorrect ID2 format 2398 Incorrect request number format 5816 209 Instl Clear Releases the machine from its embedded RCG setup...

Page 210: ...etting This machine supports both Internet Protocols IPv4 and IPv6 IPv6 is the next generation protocol designed by the IETF to replace IPV4 IPv6 adds many improvements such as routing and network aut...

Page 211: ...ed 2 IPP 3 SMB 4 BMLinks Japan Only 5 DIPRINT 6 Reserved Not Used 7 Reserved Not Used 5828 090 TELNET Disables or enables Telnet operation If this SP is disabled the Telnet port is closed 0to1 1 0 OFF...

Page 212: ...Ethernet or wireless LAN 802 11 in the format Manual Set Address Prefix Length The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each These notations can be abbreviated...

Page 213: ...address is expressed in hexadecimal delimited by colons with the following characters 0123456789abcdefABCDEF 2 A colon is inserted as a delimiter every 4th hexadecimal character fe80 0000 0000 0000 0...

Page 214: ...not display the link to Consumable Supplier on the top page and link page of the web system 0 to 1 1 1 0 Not display 1 Display 239 Web Link1 Name This SP confirms or changes the URL1 name on the link...

Page 215: ...e as 239 243 Web Link2 URL Same as 240 244 Web Link2 visible Same as 241 5832 HDD 001 Formatting ALL Initializes the hard disk Use this only if there is a hard disk error 5837 Prog checksum Displays t...

Page 216: ...fferent countries 1 to 14 1 1 JPN 1 to 14 NA 1 to 11 EU 1 to 13 008 Transmission speed 0 x 00 to 0 x FF 0 x FF to Auto 0 x FF to Auto Default 0 x 11 55M Fix 0 x 10 48M Fix 0 x 0F 36M Fix 0 x 0E 18M Fi...

Page 217: ...ion is turned on or off 0 to 1 1 1 0 Off 1 On This SP is displayed only when the IEEE802 11 card is installed 044 11g Slot Time Selects the slot time for IEEE802 11 0 to 1 0 1 0 20 m 1 9 m This SP is...

Page 218: ...3 Address book related 4 Machine management related 5 Output related printing delivery 6 Repository related 001 Setting 1 Default 00000000 do not change Netfiles Jobs to be printed from the document...

Page 219: ...sec Determines the time interval between retries before the machine returns to standby after an error occurs during an image transfer with the delivery scanner or SMTP server 5845 4 Number of Retries...

Page 220: ...system administrator at this stage Executing this SP by the service technician immediately after power on grants full address book access to all users Procedure 1 Turn the machine off 2 Install the n...

Page 221: ...on to the SD card Do this SP before replacing the controller board or HDD The operation may not succeed if the controller board or HDD is damaged 052 Restore All AddrB Copies back all directory inform...

Page 222: ...Not Used 062 Complexity Option 1 Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits the password entry to upper case and sets the length...

Page 223: ...e local address book Specifically this SP limits the password entry to numbers and defines the length of the password 0 to 32 0 1step This SP does not normally require adjustment This SP is enabled on...

Page 224: ...848 009 ac Job Ctrl 5848 011 ac Dev Mng 5848 022 ac Vadmin 5848 210 Log Type Job 1 DFU Note These SP codes are for display only they cannot be changed 0 to 0xFFFFFFFF 0 1 5848 211 Log Type Job 2 DFU 0...

Page 225: ...the installation date is printed on the printout for the total counter 0 to 1 1 0 OFF No Print 1 ON Print 5849 003 Total Counter Displays the total counter of the machine installation s day 5851 Blue...

Page 226: ...be written to the SD Card 009 HDD to SD Card Latest Takes the most recent 4 MB of the log written to the hard disk and copies them to the SD Card A unique file name is generated to avoid overwriting...

Page 227: ...and on 013 Dsply SD Space Displays the amount of space available on the SD card 014 SD to SD Latest Copies the last 4MB of the log written directly to the card from shared memory onto an SD card 015...

Page 228: ...pier engine errors 002 Controller SC 0 OFF 1 ON Stores SC codes generated by GW controller errors 003 Any SC 0 to 65535 0 1step 004 Jam 0 OFF 1 ON Stores jam errors 5859 Debug Log Save Key 001 Key 1 T...

Page 229: ...P them POP authentication is available SP 5860 13 5860 8 POP to SMTP Waiting When using POP before SMTP this SP mode determines the maximum wait time between POP authentication and connection with SMT...

Page 230: ...860 20 Par Mail Rec Out 1 to 168 72 1 hour Sets the amount of time to wait before saving a mail that breaks up during reception The received mail is discarded if the remaining portion of the mail is n...

Page 231: ...e 5860 026 S MIVE MIME Header Setting Selects the MIME header type of an E mail sent by S MIME 0 to 2 0 1 0 Microsoft Outlook Express standard 1 Internet Draft standard 2 RFC standard 5866 E Mail Repo...

Page 232: ...ation data in the memory 5873 SDCardAppliMove Allows you to move applications from one SD card another For more please refer to the SD Card Application Move section 5873 001 MoveExec Executes the move...

Page 233: ...or can see the logs 5893 SDK Application Counter Displays the counter name of each SDK application 5893 001 SDK 1 5893 002 SDK 2 5893 003 SDK 3 5893 004 SDK 4 5893 005 SDK 5 5893 006 SDK 5 5902 Test P...

Page 234: ...ern 5902 1 or more than one pattern 5902 2 Pattern 0 Not Specified 1 Vertical Line 1dot 2 Vertical Line 2dot 3 Horizontal 1dot 4 Horizontal 2dot 5 Grid pattern Small 6 Grid pattern Large 7 Argyle Patt...

Page 235: ...off on after changing this setting No Meter charge mode disabled default This setting is for machines were the operator is responsible for replacing the AIO and the Maintenance Kit Alert messages are...

Page 236: ...003 Pcon Life Alert This SP switches the near end and end alerts on off for the service life of the OPC not toner based on the accumulated operation time of the main motor Note Pcon photoconductor me...

Page 237: ...SP Print Mode 5990 1 All Data List Prints summary sheet for the item selected 5990 2 SP Mode Data List 5990 4 Logging Data 5990 5 Diagnostic Report 5990 6 Non Default 5990 7 NIB Summary 5997 debug PSC...

Page 238: ...l number of service calls that have occurred Display range 0000 to 9999 7403 SC History 7403 001 Latest Displays the most recent service calls successive groups of 10 7403 002 Latest 1 7403 003 Latest...

Page 239: ...999 Error No Error 7504 001 1 At Power On 7504 017 17 PFU1 Trans SN OFF 7504 018 18 PFU2 Trans SN OFF 7504 019 19 Regist Bypass OFF 7504 020 20 Regist T1 OFF 7504 021 21 Regist T2 OFF 7504 022 22 Regi...

Page 240: ...r of jams by paper size 7506 006 A5 LEF 7506 014 B5 LEF 7506 038 LT LEF 7506 044 HLT LEF 7506 132 A3 SEF 7506 133 A4 SEF 7506 134 A5 SEF 7506 141 B4 SEF 7506 142 B5 SEF 7506 160 DLT SEF 7506 164 LG SE...

Page 241: ...s the SP7 504 nnn number SIZE is the ASAP paper size hexadecimal TOTAL is the total jam error count SP7 003 DATE is the date the jams occurred 7507 001 Latest Sample Display CODE 007 TOTAL 0000334 750...

Page 242: ...s the firmware version system engine and duplex 7801 255 Memory Version PN 7803 PM Counter Displays the PM counter This is not a page counter It estimates the page count using the engine rotation cycl...

Page 243: ...ing unit 7807 Reset SC Jam Resets the SC and jam counters To reset press Enter Note This SP does not reset the jam history counter SP7 507 7832 Display Self Diag Press to display a list of error codes...

Page 244: ...ut the cartridge Returns a value of 0 if the number stored in the cartridge is not recognized This is information on the AIO ID Chip so if the cartridge is not installed if the AIO is not set properly...

Page 245: ...o maintenance contract 3 Accessories 7931 008 New AIO Displays the conditions of AIO 0 Normal 64 New AIO 7931 009 Recycle Count 0 to 3 7931 010 EDP Code Displays the toner order code the code is a str...

Page 246: ...r adds once for each sheet output 7931 018 Install Date Displays Year Month Date of installation for the AIO unit this setting updates automatically through a serial interface with the machine when th...

Page 247: ...ion of the each part in the AIO This SP is displayed with hexadecimal number bit 0 Toner near end bit 1 Toner end bit 2 Waste toner near end bit 3 Waste toner end bit 4 Toner near end bit 5 Photocondu...

Page 248: ...with hexadecimal number 01 3K life 02 6K life 03 15K life 04 20K life 7932 007 RF Rotation Time Displays the rotation time of the photoconductor AIO after refilled AIO has been detected Actual rotatio...

Page 249: ...number of the 3rd previous AIO 7935 010 3 Install Date Saves the installation date of the 3rd previous AIO 7935 011 3 R Total Counter Saves the total counter of the 3rd previous AIO 7935 012 3 Refill...

Page 250: ...SP Tables M047 3 88 SM Appendix 7993 Total counter Displays the engine total counter It counts up for all prints including service reports C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 251: ...evelopment Kit are also counted Group 8 SP codes are limited to 17 characters forced by the necessity of displaying them on the small LCDs of printers and faxes that also use these SPs All of the Grou...

Page 252: ...ting Last pages printed only on one side are not counted 0 to 9999999 0 1 8421 T PrtPGS Dup Comb These SPs count by binding and combine and n Up settings the number of pages processed for printing Thi...

Page 253: ...s on 1 side 8 Up 842x 10 9 9 pages on 1 side 9 Up 842x 11 16 16 pages on 1 side 16 Up 842x 12 Booklet 842x 13 Magazine These counts are especially useful for customers who need to improve their compli...

Page 254: ...s printed by the printer application 0 to 9999999 0 1 8447 O PrtPGS Ppr Size These SPs count by print paper size the number of pages printed by Other applications 0 to 9999999 0 1 844x 1 A3 844x 2 A4...

Page 255: ...f sheets fed from each paper feed station 0 to 9999999 0 1 001 Bypass Tray Bypass Tray 002 Tray 1 Main Machine 003 Tray 2 Paper Tray Unit Option 004 Tray 3 Paper Tray Unit Option 005 Tray 4 Currently...

Page 256: ...chapter covers slip sheets are also counted During duplex printing pages printed on both sides count as 1 and a page printed on one side counts as 1 8464 P PrtPGS Ppr Type These SPs count by paper typ...

Page 257: ...aple 852x 4 Booklet 852x 5 Z Fold 852x 6 Punch 852x 7 Other 852x 8 Inside Fold 852x 9 Three IN Fold 852x 10 Three OUT Fold 852x 11 Four Fold If stapling is selected for finishing and the stack is too...

Page 258: ...1 8591 O Counter These SPs count the totals for A3 DLT paper used number of duplex pages printed and the number of staples used These totals are for Other O applications only 0 to 9999999 0 1 8591 00...

Page 259: ...unter DFU This SP counts the number of development roller rotations for development 0 to 9999999 0 1 1 to 64 Function 1 to 64 8771 Dev Counter This SP counts the number of development roller rotations...

Page 260: ...00 0 1 8851 Cvr Cnt 0 10 These SPs count the percentage of dot coverage for K toner 0 to 9999999 8851 011 0 to 2 BK 8851 021 3 to 4 BK 8851 031 5 to 7 BK 8851 041 8 to 10 BK 8861 Cvr Cnt 11 20 This SP...

Page 261: ...ge of black dot coverage in the range above 31 0 to 9999999 8891 Page Toner Bottle 8901 Page Ink Prev1 8911 Page Ink Prev1 8921 Cvr Cnt Total These counters count the percentage of dot coverage for K...

Page 262: ...Does not include time spent in Energy Save mode 8941 003 Energy Save Time Includes time while the machine is performing background printing 8941 004 Low Power Time Includes time in Energy Save mode w...

Page 263: ...d below Note This machine supports K printing only so the counts for 015 and 017 are identical 8999 001 Total SP8381 001 Total output sheets fed out 8999 007 Printer BW Total output for black white 89...

Page 264: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 265: ...G806 DUPLEX UNIT TYPE AD610 REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 266: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 267: ...IOR COVERS 1 1 1 1 REAR UPPER RIGHT AND LEFT COVERS 1 1 1 2 UPPER AND REAR LOWER COVERS 2 1 1 3 FRONT COVER 2 1 2 ELECTRICAL COMPONENT 3 1 2 1 DUPLEX BOARD 3 1 2 2 INVERTER AND ENTRANCE SENSORS 3 1 2...

Page 268: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 269: ...he main power switch and unplug the machine before beginning any of the replacement procedures in this manual Symbols Used in this Manual This manual uses the following symbols See or Refer to Screws...

Page 270: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 271: ...he main power switch and unplug the machine before attempting any of the procedures in this section 1 1 1 REAR UPPER RIGHT AND LEFT COVERS 1 Remove the duplex unit from the main unit 2 Open the upper...

Page 272: ...R AND REAR LOWER COVERS 1 Remove the duplex unit from the main unit 2 Upper cover A x 2 3 Rear lower cover B x 2 1 1 3 FRONT COVER 1 Remove the duplex unit from the main unit 2 Front cover A x 2 C PIA...

Page 273: ...2 ELECTRICAL COMPONENT 1 2 1 DUPLEX BOARD 1 Front cover p 2 2 Duplex board A x 4 all connectors 1 2 2 INVERTER AND ENTRANCE SENSORS 1 Front cover p 2 2 Inverter sensor A hooks x 1 3 Entrance sensor B...

Page 274: ...SENSOR 1 Open the upper cover 2 Exit sensor hooks x 1 1 2 4 INVERTER MOTOR 1 Left Cover p 1 2 Inverter motor A 2 timing belts x 1 x gear x 1 Remove the motor bracket before removing the inverter motor...

Page 275: ...M374 PAPER FEED UNIT PB3090 REVISION HISTORY Page Date Added Updated New None C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 276: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 277: ...1 1 1 PAPER FEED UNIT 1 1 1 2 PAPER FEED ROLLER 2 1 1 3 FRICTION PAD 2 1 2 ELECTRICAL COMPONENT 3 1 2 1 PAPER FEED MOTOR 3 1 2 2 MAIN BOARD 4 1 2 3 PAPER SIZE SWITCH 4 1 2 4 PAPER FEED AND END SENSOR...

Page 278: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 279: ...he main power switch and unplug the machine before beginning any of the replacement procedures in this manual Symbols Used in this Manual This manual uses the following symbols See or Refer to Screws...

Page 280: ...C PIA N O CONTROLADA C PIA N O CONTROLADA...

Page 281: ...lug the machine before attempting any of the procedures in this section 1 1 1 PAPER FEED UNIT 1 Remove the paper tray unit from the main unit 2 Pull out the paper tray 3 Turn the paper tray unit over...

Page 282: ...remove eight screws in total to remove the paper feed unit B 1 1 2 PAPER FEED ROLLER 1 Pull out the paper tray 2 Paper feed roller A move the lever B to the left 1 1 3 FRICTION PAD 1 Pull out the pape...

Page 283: ...main power switch and unplug the machine before attempting any of the procedures in this section 1 2 1 PAPER FEED MOTOR 1 Paper feed unit p 1 2 Main board bracket A x 2 x 2 x 2 3 Paper feed motor bra...

Page 284: ...nent M347 4 SM 1 2 2 MAIN BOARD 1 Paper feed unit p 1 2 Main board A all harnesses x 3 stand x 1 1 2 3 PAPER SIZE SWITCH 1 Paper feed unit p 1 2 Paper size switch A hooks x 1 C PIA N O CONTROLADA C PI...

Page 285: ...the paper tray 2 Paper feed cover A x 3 3 Paper end sensor B hooks x 1 4 Paper feed sensor C hooks x 1 1 2 5 REMAINING PAPER SENSORS 1 Pull out the paper tray 2 Paper feed cover A x 3 3 Remaining pape...

Page 286: ...lectrical Component M347 6 SM 1 2 6 PAPER FEED CLUTCH 1 Paper feed unit p 1 2 Paper feed motor p 3 3 Paper feed gear A x 1 4 Idle gear B 5 Paper feed clutch C C PIA N O CONTROLADA C PIA N O CONTROLADA...

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Ricoh SP 6330N, Service Manual

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