Ricoh SP 330SFN Page 172 Service Manual Download

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Smart Organizing Monitor (SOM)

M0C3/M0C4/M0C5/M0C6/M0C7

5-38

Item

Selections

Remarks

not use".

Language

English */ French/ German/ Italian/ Spanish/

Dutch/ Danish/ Swedish/ Norwegian/ Portuguese/

Polish/ Czech/ Hungarian/ Finnish/ Japanese/

Simpl.Chinese/ Trad.Chinese Russian/ Turkish/

Brazilian/Arabic/ Kazakh

The factory setting is

English if the market is NA,

EU or ASIA.

Options When

Toner Finished

Stop Printing *

*: Default

IPv6

Selections

Remarks

IPv6 DHCP

Disable */ Enable

Address From DHCP

Displays Address from DHCP

Stateless Auto Address

Displays Stateless Auto Address.

Link Local Address

Displays Link Local Address.

IPv6 default router (Gateway)

Displays IPv6 Default Gateway.

Manual Address

Input IPv6 Address Manually.

Prefix length

Input Prefix length.

Gateway

Input Gateway.

IPv6

Disable */ Enable

DNS method

Auto */ Manual

IPv6 Primary DNS Server

IPv6 Secondary DNS Server

IPv6 Domain Name

Summary of Contents for SP 330SFN

Page 1: ...M0C3 M0C4 M0C5 M0C6 M0C7 SERVICE MANUAL...

Page 2: ...PERMISSION OF RICOH USA Inc All product names domain names or product illustrations including desktop images used in this document are trademarks registered trademarks or the property of their respect...

Page 3: ...Inc Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program Untrained and uncertified users utilizing information contained in...

Page 4: ...AVIN M0C3 SP 330DN SP 330DN SP 330DN M0C4 SP 330SN SP 330SN SP 330SN M0C5 SP 330SFN SP 330SFN SP 330SFN M0C6 SP 3710DN SP 3710DN SP 3710DN M0C7 SP 3710SF SP 3710SF SP 3710SF DOCUMENTATION HISTORY REV...

Page 5: ...ETTINGS FOR REMOTE SERVICE FOR MF MODELS 2 10 3 PREVENTIVE MAINTENANCE 3 1 3 1 PREVENTIVE MAINTENANCE TABLES 3 1 3 2 IMAGE QUALITY STANDARDS 3 2 3 3 PAPER TRANSFER QUALITY STANDARDS 3 4 4 REPLACEMENT...

Page 6: ...1 ADF Top Cover 4 32 Original Set Sensor 4 32 ADF Feed Sensor 4 33 4 5 2 ARDF UNIT FOR TOUCH PANEL MODELS 4 34 ARDF Unit 4 34 Original Tray 4 34 ARDF Pick Up Roller ARDF Feed Roller 4 35 ARDF Separati...

Page 7: ...THERMISTOR 4 66 4 9 5 FUSING LAMP 4 67 4 9 6 HOT ROLLER STRIPPER PAWLS 4 69 4 9 7 PAPER EXIT SENSOR 4 69 4 10 DUPLEX 4 70 4 10 1DUPLEX SENSOR 4 70 4 11DRIVE 4 71 4 11 1 MAIN MOTOR 4 71 4 11 2 DRIVE U...

Page 8: ...MF Models 5 8 Factory Default 5 9 CTL Maintenance 5 9 System Maintenance 5 10 Remote 5 10 5 2 MAINTENANCE MODE FOR TOUCH PANEL MODELS 5 14 5 2 1 OVERVIEW 5 14 5 2 2 MENU LIST 5 14 Information Display...

Page 9: ...IN FIRMWARE 5 63 Procedure 5 64 5 6 3 TROUBLESHOOTING 5 65 If Initialization Does Not End Following a Firmware Update 5 65 Firmware Update Tool Messages 5 68 Control Panel Display 5 71 Control Panel I...

Page 10: ...HE RIGHT AND THE LEFT EDGES 6 30 6 7 5 POOR PRINTING OFFSET 6 31 6 7 6 WRINKLES APPEAR WHEN USING LIMP PAPER 6 31 6 7 7 LOW IMAGE DENSITY ON SOLID IMAGES 6 32 6 7 8 MOTTLED IMAGE ON SOLID IMAGES 6 33...

Page 11: ...7 22 7 7 PRINT CARTRIDGE AIO 7 23 7 7 1 OVERVIEW 7 23 7 7 2 MECHANISM 7 24 Drum Charge 7 24 Toner Supply and Development 7 25 Toner End Detection 7 26 7 8 PAPER FEED 7 28 7 8 1 OVERVIEW 7 28 7 8 2 ME...

Page 12: ...g Process 7 43 Printing Order 7 44 7 12 ELECTRICAL COMPONENTS 7 45 7 12 1OVERVIEW 7 45 Block Diagram Printer Models 7 45 Block Diagram MF Models 7 46 Board Outline 7 46 7 13 ENERGY SAVE 7 48 7 13 1ENE...

Page 13: ...roperty Obey these guidelines to avoid problems such as misfeeds damage to originals loss of valuable data and to prevent damage to the machine This information provides tips and advice about how to b...

Page 14: ...y from electrified or mechanically driven components 7 The machine drives some of its components when it completes the warm up period Be careful to keep hands away from the mechanical and electrical c...

Page 15: ...weight from toppling as a result of people running into or leaning onto the products which can lead to serious accidents such as persons becoming trapped under the product U S UL60950 1 Europe EN60950...

Page 16: ...cordance with the manufacturer s instructions Handling Toner Work carefully when removing paper jams or replacing toner bottles or cartridges to avoid spilling toner on clothing or the hands If toner...

Page 17: ...alled the development cooling system 25 The development unit cooling system circulates propylene glycol from a sealed tank through hoses that pass behind cooling plates on the sides of each developmen...

Page 18: ...er chassis is not repairable in the field Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem...

Page 19: ...e same type of battery prescribed for use with the color controller unit Replacing a battery with any type other than the one prescribed for use could cause an explosion Never discard used batteries b...

Page 20: ...those symbols and abbreviations are as follows Symbol What it means Clip ring Screw Connector Clamp E ring Flat Flexible Cable Timing Belt SEF Short Edge Feed LEF Long Edge Feed K Black C Cyan M Magen...

Page 21: ...untries Microsoft Windows Windows Server Windows Vista and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mopria...

Page 22: ...icrosoft Windows 10 Education The product names of Windows Server 2008 are as follows Microsoft Windows Server 2008 Foundation Microsoft Windows Server 2008 Standard Microsoft Windows Server 2008 Ente...

Page 23: ...erver 2012 R2 Essentials Microsoft Windows Server 2012 R2 Standard Microsoft Windows Server 2012 R2 Datacenter The product names of Windows Server 2016 are as follows Microsoft Windows Server 2016 Dat...

Page 24: ...PRODUCT INFORMATION REVISION HISTORY Page Date Added Updated New None...

Page 25: ...Four line LCD For NA EU AA MF Models Name Machine Code Operation Panel ADF Fax Remarks SP 330SN M0C4 Four line LCD ADF Not supported For EU AA CHN SP 330SFN M0C5 4 3 touch panel ARDF Supported For NA...

Page 26: ...INSTALLATION REVISION HISTORY Page Date Added Updated New None...

Page 27: ...C to 32 C 50 F to 89 6 F 31 Humidity Range 15 to 80 RH 32 Ambient Illumination Less than 2 000 lux do not expose to direct sunlight 33 Ventilation 3 times hr person 34 Do not install the machine at lo...

Page 28: ...ving the printer use the inset grips on both sides and lift slowly The printer will break or cause injury if dropped When moving the printer after use do not take out the toner bottle or the waste ton...

Page 29: ...to another computer 1 Be sure to check the following The power switch is turned off The power cord is unplugged from the wall outlet The interface cable is unplugged from the printer 2 Lift the printe...

Page 30: ...onitor utility on a PC in advance Make sure that the latest version of the firmware is installed on the machine Check Points before Making Remote Settings 1 Connect a PC and the machine with a crossed...

Page 31: ...dels SM 2 5 M0C3 M0C4 M0C5 M0C6 M0C7 Installation 6 Click Connect Printer in the SOM menu 7 Select Connect Printer in the printer driver selection screen input the IP address of the machine and click...

Page 32: ...2 6 SM 8 Click Printer Configuration in the User Tools tab 9 Input the access code in the access code input screen and click OK Administrator s password Admin 10 Select the Remote tab in the printer...

Page 33: ...PC When using a USB cable skip this step Execute the Remote Settings 1 Enter the Maintenance Mode SP mode 2 Check if the Remote status is 0 SP menu Remote Remote Service Instl Condition If the Remote...

Page 34: ...ion error Check the proxy user name and password 8 Other error See Error Codes below this 9 Request number registration executing Processing Please wait 8 Make sure that the function flag is Enable SP...

Page 35: ...request was made after the confirmation had been already completed Execute registration 12008 Update certification failed because mainframe was in use Check the machine condition If the machine is in...

Page 36: ...nabled Proxy server IP address Proxy server Port number Proxy User ID Proxy Password Item Settings Using Proxy server is enabled Four line LCD panel SP menu Remote Remote Service HTTP Proxy Use Touch...

Page 37: ...device ID2 has been programmed correctly Four line LCD panel SP menu Remote Machine No Setting ID2 Code Display Touch panel SP menu Remote Machine No Setting ID2 Code Display 6 spaces must be put betw...

Page 38: ...ormation only when it has been input at the Center GUI Four line LCD panel SP menu Remote Remote Service Instl Ref Section Touch panel SP menu Remote Remote Service Confirm Place 8 Execute the registr...

Page 39: ...rvice Instl ErrorCode Touch panel SP menu Remote Remote Service Error Code Caused by Operation Error Incorrect Setting Code Meaning Solution Workaround 12003 Attempted registration without execution o...

Page 40: ...aning Solution Workaround 2393 External RCG not managed 2394 Mainframe not managed 2395 Box ID for external RCG is illegal 2396 Mainframe ID for external RCG is illegal 2397 Incorrect ID2 format Check...

Page 41: ...PREVENTIVE MAINTENANCE REVISION HISTORY Page Date Added Updated New None...

Page 42: ...Preventive Maintenance Tables SM 3 1 M0C3 M0C4 M0C5 M0C6 M0C7 Preventive Maintenance 3 PREVENTIVE MAINTENANCE 3 1 PREVENTIVE MAINTENANCE TABLES There are no PM parts in this machine...

Page 43: ...n Remarks Assured Image Area Except Envelopes Leading edge 4 2 mm Left Right 4 2 mm Trailing edge 4 2 mm Envelopes Leading edge 15 mm Left Right 10 mm Trailing edge 10 mm Except Envelopes Envelopes Ma...

Page 44: ...t Right 4 2 mm Trailing edge 4 2 mm Envelopes Leading edge 15 mm Left Right 10 mm Trailing edge 10 mm Magnification Error Main 1 25 or less Sub 1 25 or less Except when duplexing Perpendicularity 1 2...

Page 45: ...rection Duplex Width 0 2 5mm Main Scan Direction Vertical 0 2 0mm Sub Scan Direction Scale Skew Single Side 1 0mm 100mm or less Less than B5 SEF 1 2mm 200mm or less B5 SEF or more Duplex 1 0mm 100mm o...

Page 46: ...REPLACEMENT AND ADJUSTMENT REVISION HISTORY Page Date Added Updated New None...

Page 47: ...acement and Adjustment 4 REPLACEMENT AND ADJUSTMENT 4 1 GENERAL CAUTIONS If there are printer jobs in the machine print out all jobs in the printer buffer Turn off the main power switch and unplug the...

Page 48: ...Printer Models M0C3 M0C4 M0C5 M0C6 M0C7 4 2 SM 4 2 EXTERIOR COVERS PRINTER MODELS 4 2 1 FRONT COVER 1 Pull out the standard paper tray A 2 Open the bypass tray and push in the two tabs A 3 Pull out th...

Page 49: ...cement and Adjustment 4 Push the cover release button B and open the front cover A 5 Push the right hinge A to release it and then remove the front cover B 4 2 2 LEFT COVER 1 Remove the front cover Fr...

Page 50: ...l the front upper part of the left cover A to release the hook The outside of the cover has marks indicating the position of the hooks 4 Pull the front bottom part of the left cover A to release the h...

Page 51: ...M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 6 Open the left cover A about 30 degrees and then slide it backward to remove it There are many hooks and tabs inside the left cover Before removin...

Page 52: ...M 4 2 3 REAR COVER 1 Open the rear cover A 2 Slide the shaft B in the direction of the blue arrow and remove the rear cover 4 2 4 RIGHT COVER 1 Remove the front cover Front Cover 2 Remove the rear cov...

Page 53: ...d Adjustment 4 Pull the rear part of the right cover A to release the hook The outside of the cover has marks indicating the position of the hooks 5 Lift the machine and release the hook of the right...

Page 54: ...Exterior Covers Printer Models M0C3 M0C4 M0C5 M0C6 M0C7 4 8 SM 7 Remove the right cover A There are many hooks and tabs inside the right cover Before removing the right cover see the photos below...

Page 55: ...5 Remove the four screws and a connector and release the three hooks and then remove the top cover A When re installing the top cover always verify that the two paperweights A are lifted If they are...

Page 56: ...rior Covers Printer Models M0C3 M0C4 M0C5 M0C6 M0C7 4 10 SM 4 2 6 OPERATION PANEL UNIT 1 Remove the top cover Top Cover 2 Turn the top cover over and release the two hooks to remove the operation pane...

Page 57: ...SM 4 11 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 4 3 EXTERIOR COVERS MF MODELS 4 3 1 FRONT COVER 1 Pull out the standard paper tray A 2 Open the bypass tray and push in the two tabs A 3 Pu...

Page 58: ...Exterior Covers MF Models M0C3 M0C4 M0C5 M0C6 M0C7 4 12 SM 4 Push the cover release button B and open the front cover A 5 Push the right hinge A to release it and then remove the front cover B...

Page 59: ...Remove the front cover Front Cover 2 Remove the two screws on the front side of the left cover A 3 Pull the front upper part of the left cover A to release the hook The outside of the cover has marks...

Page 60: ...hooks of the left cover A 6 Open the scanner unit and pull the upper part of the left cover A to release the hook 7 Open the left cover A about 30 degrees and then slide it backward to remove it There...

Page 61: ...ior Covers MF Models SM 4 15 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 4 3 3 REAR COVER 1 Open the rear cover A 2 Slide the shaft B in the direction of the blue arrow and remove the rear cov...

Page 62: ...RIGHT COVER 1 Remove the front cover Front Cover 2 Remove the rear cover Rear Cover 3 Remove the three screws of the right cover A 4 Pull the rear part of the right cover A to release the hook The out...

Page 63: ...els SM 4 17 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 5 Lift the machine and release the hook of the right cover A 6 Pull the front bottom part of the right cover A to release the hook 7 Rem...

Page 64: ...Exterior Covers MF Models M0C3 M0C4 M0C5 M0C6 M0C7 4 18 SM There are many hooks and tabs inside the right cover Before removing the right cover see the photos below...

Page 65: ...eplacement and Adjustment 4 3 5 TOP COVER 1 Remove the front cover Front Cover 2 Remove the left cover Left Cover 3 Remove the rear cover Rear Cover 4 Remove the right cover Right Cover 5 Remove the s...

Page 66: ...ays verify that the two paperweights A are lifted If they are not lifted to fit into the paper slot the paperweights A could be damaged Make sure that these paperweights A can be moved smoothly up and...

Page 67: ...R UNIT ONLY MF MODELS 4 4 1 SCANNER UNIT 1 Remove the front cover Front Cover 2 Remove the left cover Left Cover 3 Disconnect the harnesses FFCs and ground wires Four line LCD models Touch panel model...

Page 68: ...0C5 M0C6 M0C7 4 22 SM Disconnect the touch panel FFC while pressing the lock release button Move the harnesses out of the frame so that they do not interfere when lifting the scanner unit 4 Open the s...

Page 69: ...Replacement and Adjustment 5 Remove the spring A and the guide plate B and then lift the scanner unit while in the wide open state 6 Remove the ADF unit B ADF ARDF Unit Only MF Models and the operati...

Page 70: ...ON PANEL UNIT 1 Remove the scanner unit Scanner Unit 2 Turn the scanner unit A over and remove the seven screws 3 Turn the scanner unit over and release the hooks of the operation panel A with a flat...

Page 71: ...Scanner Unit Only MF Models SM 4 25 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment Touch panel models Disconnect the FFC while pressing the lock release button...

Page 72: ...5 ADF ARDF UNIT ONLY MF MODELS 4 5 1 ADF UNIT FOR FOUR LINE LCD MODELS ADF Unit 1 Remove the scanner unit Scanner Unit 2 Turn the scanner unit over and move the harnesses out of the frame 3 Open the A...

Page 73: ...27 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment Original Tray 1 Open the original tray A and remove it two tabs ADF Pick Up Roller 1 Open the ADF top cover A 2 Remove the ADF feed unit B tab 3...

Page 74: ...ls M0C3 M0C4 M0C5 M0C6 M0C7 4 28 SM ADF Feed Roller 1 Remove the ADF feed unit ADF Pick Up Roller 2 Remove the ADF feed roller A ADF Separation Pad 1 Open the ADF top cover 2 Remove the ADF separation...

Page 75: ...M0C7 Replacement and Adjustment ADF Front Cover 1 Remove the ADF unit ADF Unit 2 Turn the ADF unit over 3 Remove the ADF front cover A x 3 There are many hooks and tabs inside the ADF front cover A B...

Page 76: ...0C5 M0C6 M0C7 4 30 SM ADF Rear Cover 1 Remove the ADF unit ADF Unit 2 Turn the ADF unit over 3 Remove the ADF rear cover A x 1 There are many hooks and tabs inside the ADF rear cover A Before removing...

Page 77: ...DF Motor 1 Remove the ADF unit ADF Unit 2 Remove the ADF front cover ADF Front Cover 3 Remove the ADF rear cover ADF Rear Cover 4 Remove the ADF drive unit A while the ADF top cover B remains closed x...

Page 78: ...emove the ADF motor A x 2 ADF Top Cover 1 Remove the ADF drive unit ADF Motor 2 Open the ADF top cover A and remove it two tabs Original Set Sensor 1 Remove the ADF drive unit ADF Motor 2 Turn the ADF...

Page 79: ...C7 Replacement and Adjustment 4 Remove the lower guide x 3 ground plate 6 hooks 2 tabs 5 Remove the original set sensor A x 1 ADF Feed Sensor 1 Remove the ADF drive unit ADF Motor 2 Remove the lower g...

Page 80: ...R TOUCH PANEL MODELS ARDF Unit 1 Remove the scanner unit Scanner Unit 2 Turn the scanner unit over and move the harnesses out of the frame 3 Open the ARDF unit A and remove it in the direction of the...

Page 81: ...s SM 4 35 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment ARDF Pick Up Roller ARDF Feed Roller 1 Open the ARDF top cover A 2 Remove the ARDF feed unit B tab 3 Remove the ARDF pick up roller A 4 Re...

Page 82: ...0C4 M0C5 M0C6 M0C7 4 36 SM ARDF Separation Pad 1 Open the ARDF top cover 2 Remove the ARDF separation pad A 2 hooks spring x 1 ARDF Front Cover 1 Remove the ARDF unit ARDF Unit 2 Turn the ARDF unit ov...

Page 83: ...6 M0C7 Replacement and Adjustment There are many hooks and tabs inside the ARDF front cover Before removing the ARDF front cover see the photos below ARDF Rear Cover 1 Remove the ARDF unit ARDF Unit 2...

Page 84: ...e many hooks and tabs inside the ARDF rear cover Before removing the ARDF rear cover see the photos below ARDF Motor 1 Remove the ARDF unit ARDF Unit 2 Remove the ARDF front cover ARDF Front Cover 3 R...

Page 85: ...M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 5 Remove the ARDF drive unit A When removing attaching the ARDF drive unit make sure to route the harnesses carefully so that they will not be damag...

Page 86: ...ADF ARDF Unit Only MF Models M0C3 M0C4 M0C5 M0C6 M0C7 4 40 SM 7 Remove the ARDF motor A ARDF Top Cover 1 Remove the ARDF drive unit ARDF Motor 2 Open the ARDF top cover A and remove it two tabs...

Page 87: ...Models SM 4 41 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment Original Set Sensor 1 Remove the ARDF drive unit ARDF Motor 2 Turn the ARDF drive unit over 3 Remove the sensor cover A 4 Remove the...

Page 88: ...M0C3 M0C4 M0C5 M0C6 M0C7 4 42 SM ARDF Feed Sensor 1 Remove the ARDF drive unit ARDF Motor 2 Turn the ARDF drive unit over 3 Remove the pressure plate A 4 hooks 4 Remove the lower guide A 6 hooks 5 Re...

Page 89: ...cal is attached as shown below Be sure to turn off the main switch and disconnect the power plug from the power outlet before beginning any disassembly or adjustment of the laser unit This machine use...

Page 90: ...M0C5 M0C6 M0C7 4 44 SM 4 6 3 LASER UNIT THERMISTOR 1 Remove the top cover Printer models Top Cover MF models Top Cover 2 Release the four hooks and remove the laser unit top cover A 3 Remove the lase...

Page 91: ...per tray 2 Remove the AIO 3 Set the machine with the rear side facing down resting on the table 4 Remove the two clips and slide the paper feed shaft A to the left side 5 Release the hook and slide th...

Page 92: ...ttom side of the paper tray release the hooks with a flat head screwdriver The spring is a different service part from the friction pad If the spring has no problems it can continue to be used 4 7 3 P...

Page 93: ...rinter models Left Cover MF models Left Cover 2 Remove the solenoid cover A 3 Remove the by pass feed solenoid A 4 7 5 BY PASS FEED ROLLER 1 Remove the left cover Printer models Left Cover MF models L...

Page 94: ...align the lower pins with the hole in the frame and then attach the upper hooks Be careful that the springs B and the ground plate C do not fall inside the machine during re installation 4 Remove the...

Page 95: ...ook 7 Slide the by pass feed roller shaft A to the left side and remove it 8 Remove the metal cover B from the by pass feed roller C 4 7 6 BY PASS FEED ROLLER FRICTION PAD 1 Remove the by pass feed ro...

Page 96: ...1 Remove the right cover Printer models Right Cover MF models Right Cover 2 Remove the by pass feed sensor A 4 7 8 PAPER FEED CLUTCH 1 Remove the drive unit Drive Unit 2 Remove the paper feed clutch A...

Page 97: ...0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 4 7 9 RELAY CLUTCH 1 Remove the drive unit Drive Unit 2 Remove the relay clutch A 4 7 10 REGISTRATION CLUTCH 1 Remove the drive unit Drive Unit 2 Remove t...

Page 98: ...Top Cover MF models Top Cover 4 Remove the fusing unit Fusing Unit 5 Remove the PSU PSU 6 Remove the HVP HVP 7 Remove the by pass lower guide plate By pass Feed Roller 8 Remove the paper feed clutch...

Page 99: ...es outward and remove the exit roller base A and grounding plate B When re installing the exit roller base remove the gear C temporarily so that it does not get damaged 14 Pass the harnesses through t...

Page 100: ...0C4 M0C5 M0C6 M0C7 4 54 SM 16 Remove the main power cord A on the right side 17 Remove the rear lower cover A There is a screw behind the tray cover B 18 Remove the bushings on both sides and remove t...

Page 101: ...front side facing down resting on the table 20 Release the link A 21 Remove the bracket A on the left side 22 Remove the bushings on both sides and pass the harness B through the hole inside the machi...

Page 102: ...Paper Feed M0C3 M0C4 M0C5 M0C6 M0C7 4 56 SM 24 Pass the harness B through the hole inside the machine and remove the registration unit A...

Page 103: ...aper Feed SM 4 57 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 25 Remove the upper guide plate A 2 hooks 26 Remove the registration roller follower A as shown below spring x 2 plastic parts x 2...

Page 104: ...M0C7 4 58 SM 27 Remove the registration roller drive A x 2 bushing x 2 4 7 12 REGISTRATION SENSOR 1 Remove the registration unit Registration Roller 2 Turn the registration unit over 3 Remove the reg...

Page 105: ...emove the transfer roller A as shown below 4 Remove the bushing x 2 C spring x 2 D gear x 1 B collar x 1 A from the transfer roller Do not touch the new transfer roller surface When reinstalling the t...

Page 106: ...e Transfer M0C3 M0C4 M0C5 M0C6 M0C7 4 60 SM 4 8 2 TONER END SENSOR 1 Remove the left cover Printer models Left Cover MF models Left Cover 2 Remove the drive unit Drive Unit 3 Remove the toner end sens...

Page 107: ...M0C7 Replacement and Adjustment 4 8 3 QUENCHING LAMP 1 Remove the top cover Printer models Top Cover MF models Top Cover 2 Remove the AIO 3 Remove the quenching lamp with the case A 2 hooks 4 Remove t...

Page 108: ...r To maintain this gap of 1 mm do not remove the non contact thermistor and do not remove the hot roller and the pressure roller which cannot be removed without the removal of the non contact thermist...

Page 109: ...nd Exit SM 4 63 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 3 Disconnect the connectors from the fusing unit A 4 Pass the harnesses through the hole A inside the machine 5 Remove the fusing un...

Page 110: ...and Exit M0C3 M0C4 M0C5 M0C6 M0C7 4 64 SM Make sure that the two bushings A on both sides remain in position 4 9 2 FUSING UPPER COVER 1 Remove the fusing unit Fusing Unit 2 Remove the fusing upper co...

Page 111: ...ing and Exit SM 4 65 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 4 9 3 THERMOSTAT 1 Remove the fusing unit Fusing Unit 2 Remove the fusing upper cover Fusing Upper Cover 3 Remove the thermosta...

Page 112: ...t M0C3 M0C4 M0C5 M0C6 M0C7 4 66 SM 4 9 4 FUSING THERMISTOR 1 Remove the fusing unit Fusing Unit 2 Remove the fusing upper cover Fusing Upper Cover 3 Remove the fusing front cover A 4 Remove the fusing...

Page 113: ...sing unit Fusing Unit 2 Remove the fusing side covers A x 2 each 3 Turn the fusing unit over 4 Remove the screws on both sides x 1 each Hold the terminal and flat nut with your finger firmly Otherwise...

Page 114: ...the fusing lamp A Pull out the fusing lamp while aligning the flat terminal B with the notch A on the right side of the hot roller When installing a new lamp the flat terminal A as shown below must b...

Page 115: ...R PAWLS 1 Remove the fusing unit Fusing Unit 2 Remove the fusing upper cover Fusing Upper Cover 3 Remove the metal holders A 1 holder for each pawl x 2 each 4 Remove the hot roller stripper pawls A 1...

Page 116: ...Duplex M0C3 M0C4 M0C5 M0C6 M0C7 4 70 SM 4 10 DUPLEX 4 10 1 DUPLEX SENSOR 1 Open the rear cover 2 Remove the duplex sensor A...

Page 117: ...Printer models Left Cover MF models Left Cover 2 Remove the main board Main Board 3 For MF models remove the main board bracket FCU Only for Fax Models 4 Remove the harness guide plate A 5 Remove the...

Page 118: ...over the projections on the harness guide plate 4 11 2 DRIVE UNIT 1 Remove the left cover Printer models Left Cover MF models Left Cover 2 Remove the main board Main Board Printer Models 3 For MF mode...

Page 119: ...5 Release the four hooks and remove the timing belt cover A 6 Remove the gear B and loosen the timing belt C 7 Remove the drive unit A Printer models MF models When re installing the harness guide pla...

Page 120: ...Drive M0C3 M0C4 M0C5 M0C6 M0C7 4 74 SM Make sure that the stoppers of the clutches are set over projections on the harness guide plate...

Page 121: ...Drive SM 4 75 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 4 11 3 DUPLEX MOTOR 1 Remove the top cover Printer models Top Cover MF models Top Cover 2 Remove the duplex motor A...

Page 122: ...registered in the flash memory on the main board When replacing the main board ask the customer to back up restore the settings in Administrator Tools in the WIM Backup Setting Back up Network Settin...

Page 123: ...C4 M0C5 M0C6 M0C7 Replacement and Adjustment Main Board MF Four line LCD Models 1 Remove the left cover Left Cover 2 Remove the main board A Disconnect the scanner FFC by pulling it out straight becau...

Page 124: ...e left cover Left Cover 2 Remove the main board A Disconnect the scanner FFC by pulling it out straight because it does not have a lock mechanism Disconnect the touch panel FFC while pressing the lock...

Page 125: ...n Destination Machine Code Setting Value NA M0C3 17 M0C6 17 M0C4 17 M0C5 17 M0C7 17 1 EU AA M0C3 27 M0C6 27 M0C4 27 M0C5 27 M0C7 27 2 CHN M0C3 21 M0C4 21 M0C5 21 4 TWN M0C3 19 M0C5 19 5 Serial No Four...

Page 126: ...0 SM 4 12 2 PSU Do not touch the areas outlined in red in the following diagrams when replacing the PSU Residual charge on the board may cause electric shock 1 Remove the right cover Printer models Ri...

Page 127: ...e the right cover Printer models Right Cover MF models Right Cover 2 Remove the HVP A After removing the HVP the terminal pins are left in the machine so be careful not to lose them When installing th...

Page 128: ...cover Printer models Right Cover MF models Right Cover 2 Remove the cooling fan A Install the cooling fan with its decal facing the outside of the machine 4 12 5 ENVIRONMENT THERMISTOR 1 Remove the le...

Page 129: ...op Cover 2 Release the three hooks and remove the ID chip board A 4 12 7 FRONT COVER SWITCH REAR COVER SWITCH 1 Remove the left cover Printer models Left Cover MF models Left Cover 2 For MF models rem...

Page 130: ...7 4 84 SM 4 12 8 USB PORT ONLY FOR MF MODELS 1 Remove the left cover Left Cover 2 Remove the USB port A 4 12 9 FCU ONLY FOR FAX MODELS 1 Remove the main board Main Board MF Touch Panel Models 2 Remove...

Page 131: ...Electrical Components SM 4 85 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment 4 12 10SPEAKER ONLY FOR FAX MODELS 1 Remove the left cover Left Cover 2 Remove the speaker A...

Page 132: ...Enter the Maintenance Mode SP mode For information on how to enter the Maintenance Mode SP mode contact the supervisor in your branch office 2 Print test pattern pages To Print the Test Pattern 3 Sel...

Page 133: ...stment SM 4 87 M0C3 M0C4 M0C5 M0C6 M0C7 Replacement and Adjustment Adjust the margins of the test page so that they are equal in size 1 Feed Direction 2 Vertical Adjustment 3 Horizontal Adjustment 4 P...

Page 134: ...AINTENANCE REVISION HISTORY Page Date Added Updated New 5 10 17 2018 Added DFU Message to EM Life Display 19 10 17 2018 Added DFU Message to EM Life Display 51 10 17 2018 Added DFU Message to EM Life...

Page 135: ...Default CTL Maintenance System Maintenance Remote Entering the Maintenance Mode For information on how to enter the Maintenance Mode contact the supervisor in your branch office Selecting an Item To s...

Page 136: ...firmware version Counter Printer Counter Black image Displays the total counters of the printer engine Scanner Counter Total Page Displays the sum total of scanner counters for each mode Only for MF...

Page 137: ...to 8 0 1 step Trans Roller Bias Adjusts the transfer roller bias 6 to 6 0 1 step Developer Bias Adjusts the developer bias 270 to 330 250 15 step Charge Bias 1100 to 1300 1200 25 step Fusing Unit Temp...

Page 138: ...Default 1mm step Vert Tray1 Plain Paper 8 to 8 2 Default 1mm step Vert Tray1 Thick Paper 8 to 8 0 Default 1mm step Vert Tray1 Thin Paper 8 to 8 2 Default 1mm step Vert Dup Plain Paper 8 to 8 0 Default...

Page 139: ...nfo Transfer Roller Time Displays the EM counter Transfer Roller Time Paper Feed Roller Pages Displays the EM counter Paper Feed Roller pages Fusing Unit Time Displays the EM counter Fusing Unit time...

Page 140: ...g unit Reset Paper Feed Rol Life Clears the EM counter of the paper feed roller Reset Transfer Unit Clears the EM counter of the transfer roller Fuser SC Reset This menu is for resetting an SC related...

Page 141: ...AN Test Pattern Prints the test pattern Toner Disposal Sets the machine operation at waste toner full of the refilled AIO On or Off Default With the main motor rotation count feature the machine can b...

Page 142: ...trol mode When using with an external power supply instead of a commercial power supply set to On Off Default On Flicker Control Sets the Flicker Control mode Off Default On Scan Maintenance Only for...

Page 143: ...fter executing initial setup menu starts after power on CTL Maintenance Menu Description PDL Mode ON PDL Settings is shown in Print List Report menu Default OFF PDL Settings is hidden FW Update Mode I...

Page 144: ...est Call Sets the communication test call Disable Enable Default Machine Info Notice Sets the machine information notice Disable Enable Default Supply Auto Ordering Call Sets the supply auto ordering...

Page 145: ...on 0 to 255 3 3 counts step HTTP Con Delay Specifies the connection request sending delay 0 to 255 5 1 sec step Max Multipart Specifies the maximum number of multipart 0 to 10 10 1 step Rescue G W URL...

Page 146: ...thentication password Cer Updt Cond Displays the certificate renewal status Cer Abnml Cause Displays the certificate renewal error reason Cer Updt ReqID Displays the certificate update request ID CERT...

Page 147: ...egistration Instl Rgstltn Rst Displays the registration result Instl ErrorCode Displays the error code Instl Clear Clears the Remote installation Common KeyInfo Init Performs initialization of common...

Page 148: ...nance Mode For information on how to enter the Maintenance Mode contact the supervisor in your branch office 5 2 2 MENU LIST Information Display Menu Description Model Name Displays the model name dep...

Page 149: ...tion and updates the engine setting DOM NA EU ASIA CHN TAIWAN Brand ID DFU Displays the current brand ID number 0x00 0x7F Registration Horiz Tray1 Adjusts the horizontal registration for each tray and...

Page 150: ...rt Dup Thick 40 0 to 40 0 17 0 Default 0 1 mm step Vert Dup Thin 40 0 to 40 0 17 0 Default 0 1 mm step Reset Transfer Unit Clears the EM counter of the transfer roller Reset Fuser Unit Clears the EM c...

Page 151: ...to 200 185 5 C step Envelope Adjusts the fusing temperature for envelopes 170 to 200 185 1 C step Thin Paper Adjusts the fusing temperature for thin paper 155 to 180 170 1 C step Low Power Adjusts th...

Page 152: ...Default 1mm step Vert Dup 1 Thin Paper 8 to 8 0 Default 1mm step Output Check Main Motor Output check Main motor Middle Clutch Output check Relay clutch Tray1 Clutch Output check Paper feed clutch Byp...

Page 153: ...plays the EM counter Fusing Unit pages Transfer Roller Remain Displays the remainder until the service life Transfer roller Paper Feed Roller Remain Displays the remainder until the service life Paper...

Page 154: ...me Displays the OPC life information OPC rotation time Pre OPC Rotation Time Displays the OPC life information Pre OPC rotation time OPC Alert Status Displays the OPC life information Alert status OPC...

Page 155: ...DF Main Reg Adjusts the ADF Scan main scan registration 2 0 to 2 0 0 Default 0 1 mm step ADF Sub Reg Adjusts the ADF Scan sub scan registration 2 0 to 2 0 0 Default 0 1mm step Flatbed Main Reg Adjusts...

Page 156: ...pression method for Tx Rx MMR MR MH Default MR MH MH Protocol Definition Timer T0 Timer Timeout for response from the called station in automatic sending mode 35 Sec 45 Sec 55 Sec Default 60 Sec 90 Se...

Page 157: ...number of redials when Tx fails 2 times Default 3 Times 4 Times 5 Times Overseas Comm Mode Settings Overseas Comm Mode This sets the machine to ignore a DIS signal sent from the called station once in...

Page 158: ...etection Wait Time The machine starts dialing after the specified interval without detection of a dial tone when dial tone detection is set to No detection 3 5 Sec Default 7 0 Sec 10 5 Sec 14 0 Sec Ti...

Page 159: ...ommunication error occurs Disabled Default Not Disabled First TX Speed Sets the first transmission speed choice before fallback 2400 Bps 4800 Bps 7200 Bps 9600 Bps 12000 Bps 14400 Bps 16800 Bps 19200...

Page 160: ...ON PDL Settings is shown in Print List Report menu Default OFF PDL Settings is hidden FW Update Mode If updating the firmware for a machine in which LDAP authentication is set execute this mode Execu...

Page 161: ...e Enable Default Comm Test Call Sets the communication test call Disable Enable Default Machine Info Notice Sets the machine information notice Disable Enable Default Supply Auto Ordering Call Sets th...

Page 162: ...es to retry the connection 0 to 255 3 3 counts step Connect Send Delay Specifies the connection request sending delay 0 to 255 5 1 sec step Max Multipart Specifies the maximum number of multipart 0 to...

Page 163: ...o 65535 8080 1 step Proxy User Name Displays the HTTP proxy authentication user Proxy Password Displays the HTTP proxy authentication password CERT Up State Displays the certificate renewal status CER...

Page 164: ...Displays the section name Register Execute Executes registration Register Result Displays the registration result Error Code Displays the error code Instl Clear Clears the Remote installation Common K...

Page 165: ...hecked and setup can be performed from the operation panel However as in the previous product the SOM Smart Organizing Monitor utility can be executed from a PC The SOM utility can ONLY be executed wh...

Page 166: ...ce engineer mode Contact the supervisor in your branch office 5 3 2 MENU LIST The displayed menu depends on the login mode Menu Description Guest mode Admin mode Service mode Paper Input Adjusts the p...

Page 167: ...1 Adjusts and executes service program modes SP mode 2 Adjusts and executes service program modes SP mode 3 Adjusts and executes service program modes SP mode 4 Adjusts and executes service program mo...

Page 168: ...rinted Paper Envelope Labels Prepunched Paper Bond Paper Cardstock Color Paper Tray 1 Bypass Tray Custom Paper Size Unit mm Inch If the paper size factory default is A4 then the custom size factory de...

Page 169: ...aximum value If an input value is less than the minimum value then it will be treated as the minimum value Tray Priority Default Tray Tray1 Bypass Tray Bypass Tray Priority Machine Setting s Any Size...

Page 170: ...0 24 mm per step Range is 3 6 mm to 3 6 mm Registration Bypass Tray Print Test Sheet Sends a PCL command to the printer to print a test sheet Adjustment Horizontal 15 to 15 step 0 34 mm per step Rang...

Page 171: ...sity Adjustment 3 to 3 0 Print Error Page On Off Device Comment Null string Up to 32 alphanumeric characters The factory default is null string Restore to Factory Default button Restores all settings...

Page 172: ...is NA EU or ASIA Options When Toner Finished Stop Printing Default IPv6 Menu Selections Remarks IPv6 DHCP Disable Enable Address From DHCP Displays Address from DHCP Stateless Auto Address Displays St...

Page 173: ...xxx xxx xxx This setting is not available if DHCP is enabled If this setting is changed the printer power must be turned off on for the new setting to take effect Subnet Mask xxx xxx xxx xxx This set...

Page 174: ...Manual Primary DNS Server IP xxx xxx xxx xxx Up to 32 alphanumeric characters This setting is not available if DHCP is enabled The default setting is 0 0 0 0 when DHCP is off The setting when DHCP is...

Page 175: ...full 100M half 100M full Wi Fi Type 2 4 GHZ Fixed USB Port On Off Wireless Function Active Inactive Wi Fi Direct ID Wi Fi Direct Password Default Network 2 Group Item Selections Remarks SMTP SMTP Aut...

Page 176: ...er will show in order to protect the user password E mail Address Null string Up to 64 alphanumeric characters address for receiving e mail The factory default is null string SNMP Get Community public...

Page 177: ...hanumeric characters Paper Jam Print Cartridge Empty Service Required E mail Address Up to 64 alphanumeric characters Print Cartridge Near Empty No Paper Cover Open Wireless Group Item Selections Rema...

Page 178: ...P AES Selects the encryption method WPA Passphrase Input the WPA passphrase WEP Key Length 64bit 128bit Selects the WEP key length WEP Transmit Key ID 1 to 4 WEP Key Format Hexadecimal ASCII WEP Key I...

Page 179: ...Win L1 Win L2 Win L5 Desktop PS Text VN Intl VN US MS Publ Math 8 PS Math VN Math Pi Font Legal ISO 4 ISO 6 ISO 11 ISO 15 ISO 17 ISO 21 ISO 60 ISO 69 Win 3 0 MC Text ISO L6 ISO L9 PC 775 PC 1004 Win...

Page 180: ...tration Tray 1 Horizontal Adjusts the horizontal registration for each tray and paper type If the machine settings are reset to the factory defaults this value does not change 40 to 40 1 0 1 mm step V...

Page 181: ...0 1 mm step Output check Main Motor Output check Main motor Middle Clutch Output check Relay clutch Tray1 Clutch Output check Paper feed clutch Bypass solenoid Output check Bypass solenoid Registratio...

Page 182: ...nactive Active 1Beam LD Power 42 to 108 74 Default 1 step 2Beam LD Power 74 to 137 106 Default 1 step Default SP Mode 2 Group Item Remarks Amount of Paper Buckle at the Registration Roller Tray 1 Vert...

Page 183: ...Vertical Thick Paper 8 to 8 0 1 mm step Vertical Thin Paper 8 to 8 0 1 mm step Fusing Temperature Plain Paper Adjusts the fusing temperature for each paper type 150 to 200 175 1 C step Thick Paper 1 1...

Page 184: ...tion DFU JPN NA EU ASIA CHN TAIWAN PnP ID DFU Serial No DFU Main Motor Rotation Time Displays the main motor rotation time Charge Bias Setting 1100 to 1300 1200 24 step Sub Scan Magnification Adjusts...

Page 185: ...he counter information Clear Transfer Roller EM Counter Clears the EM counter of the transfer roller Clear Paper Feed Roller EM Counter Clears the EM counter of the paper feed roller Clear Fusing Unit...

Page 186: ...Displays the HTTP proxy authentication user HTTP Proxy AutPass Displays the HTTP proxy authentication password Cer Updt ReqID Displays the certificate update request ID CERT MacroVsn Displays the Mac...

Page 187: ...Test On Hook Executes the on hook test Off Hook Executes the off hook test CED Test Executes the CED test CNG Test 1100 Hz Executes the CNG test ANSam Test Executes the ANSam test Ring Tone Test Exec...

Page 188: ...nerates the V17 7200 bps signal V29 9600 Bps Generates the V29 9600 bps signal V29 7200 Bps Generates the V29 7200 bps signal V27 4800 Bps Generates the V27 4800 bps signal V27 2400 Bps Generates the...

Page 189: ...printed sent or forwarded Fax Scanner Quick Dial Dest List Only for MF models Prints a list of fax and scanner Quick Dial entries Fax Speed Dial List Only for Fax models Prints a list of Speed Dial e...

Page 190: ...n appears on completion of printing For MF Four Line LCD Models 1 Press the User Tools key 2 Press the or key to select Print List Report and then press the OK key 3 Press the or key to select the rep...

Page 191: ...Reports SM 5 57 M0C3 M0C4 M0C5 M0C6 M0C7 System Maintenance Fax Journal TX RX Standby Files Fax Scanner Quick Dial Dest List Fax Speed Dial List Scanner Destination List...

Page 192: ...enance Page Total Counter The total counter is incremented by the main board each time the board issues a print command to the engine The value is calculated as follows Total counter Copier counter Pr...

Page 193: ...ect Factory Default in the Maintenance Mode SP mode Special Sender list 5 5 4 TEST PAGE When you check an image problem or other problems it might be necessary to print a test page Follow the test pag...

Page 194: ...est Print and then press the OK key 4 Press the or key to select Test page and then press the OK key The test page is printed For MF Touch Panel Models 1 Press the Setting icon on the Home screen 2 Pr...

Page 195: ...LCD Models 1 Enter the Maintenance Mode SP mode 2 Press the or key to select Engine Maintenance and then press the OK key 3 Press the or key to select Test Pattern and then press the OK key The three...

Page 196: ...r factory defaults Before you reconnect the machine for the update back up the machine s settings by accessing the machine using a web browser from a computer connected via a network For details refer...

Page 197: ...e and post update configuration pages allows you to check whether or not the update was successful Follow the procedure carefully and note that it will vary in parts depending on which version of the...

Page 198: ...nect a computer securely to the machine with the USB or network cable that you will be using for the firmware update Disconnect any other non essential cables 2 Print the configuration page Reports Ta...

Page 199: ...touch panel models or Ready four line LCD models appears on the machine s control panel If the Home screen or Ready does not appear on the machine s control panel after one minute the update is not c...

Page 200: ...you must have an account that has Manage Printers permission Log on as an Administrators group member to acquire this permission 1 If you performed the update through a network connection disconnect...

Page 201: ...chine appears on the machine s control panel 7 Click Close to close the update tool 8 Wait until the machine restarts The machine performs initialization after restarting Touch panel models Please wai...

Page 202: ...t too long For convenience save the update tool in a subfolder directly under the computer s C drive Connecting The computer is searching the network for the machine Wait a while until the machine is...

Page 203: ...the control panel Cancel any operations being performed through the control panel Put the machine into standby mode and then perform the update again There is an unsent fax in the machine s memory The...

Page 204: ...the network The models are not the same The machine you were trying to update was not the correct model for the firmware you have downloaded from the website The firmware packages on the website are e...

Page 205: ...he update from completing Refer to If Initialization Does Not End Following a Firmware Update Control Panel Indicator Patterns Only for Four line LCD Models The indicators of the control panel show th...

Page 206: ...bug Page select the following items one at a time Get Debug Message Get Event Log Get Error Log Multiple items cannot be selected at the same time on the Debug Item List Regarding the Debug Message ol...

Page 207: ...fset Size and the unit bytes Kb or Mb can also be selected Offset and Size should be smaller than the total engine flash memory size Get Debug Message Get the debug log data from the log buffer The lo...

Page 208: ...TROUBLESHOOTING REVISION HISTORY Page Date Added Updated New None...

Page 209: ...he controller waits for the initial settings of the copy engine to take effect and then starts an independent self diagnostic test program The self diagnostic test checks the CPU memory and so on An S...

Page 210: ...s are not shown to the user under normal conditions they are displayed on the operation panel only when the defective feature is selected Turn the main power switch off and on C The SC history is upda...

Page 211: ...SC203 D Polygon mirror motor off timeout error The polygon mirror motor does not leave the READY status within 20 sec after the polygon mirror motor was switched off Polygon mirror motor LD driver bo...

Page 212: ...laser synchronization detector 1 Turn the power OFF and ON 2 Replace the polygon mirror motor laser unit 3 Replace the interface harness of the laser unit 4 Replace the main board No Type Error Name E...

Page 213: ...MOTOR AND FUSING ERRORS No Type Error Name Error Condition Major Cause Solution SC520 D Main motor error The machine does not detect a main motor lock signal within 2 seconds after the main motor sta...

Page 214: ...tor 1 Reset the SC 2 Replace the fusing unit 3 Replace the drawer harness 4 Replace the PSU No Type Error Name Error Condition Major Cause Solution SC542 01 A Fuser reload error The fusing temperature...

Page 215: ...he detected temperature stays at 235 C for 0 5 second and this consecutively occurs 10 times Defective main board Defective PSU 1 Reset the SC 2 Replace the main board 3 Replace the PSU 4 Replace the...

Page 216: ...hine is warming up or printing the detected temperature stays at 100 or less than the target temperature for 5 2 seconds and this consecutively occurs 104 times Unstable connector contact of fusing th...

Page 217: ...contact thermistor The fusing temperature rises 1 C or less in 1 5 seconds and this continues 5 times consecutively Defective or deformed non contact thermistor Incorrect power supply input at the ma...

Page 218: ...do not reach a specified value during frequency detection Unstable frequency of the power supply line None No Type Error Name Error Condition Major Cause Solution SC559 A Fuser 3 times jam error The...

Page 219: ...SC 6XX COMMUNICATION AND OTHER ERRORS No Type Error Name Error Condition Major Cause Solution SC688 D PRREQ signal not asserted The print request signal PRREQ signal is not asserted within the prescri...

Page 220: ...cator lights up continuously or flashes press the Status icon on the Home screen and check the displayed message 6 3 2 ERROR MESSAGES Message Causes Solutions 2XXX14 The machine was not able to print...

Page 221: ...13 16K Only when using the touch panel models 2 sided copying could not be performed because the tray does not contain a valid size of paper which are A4 Letter Legal 8 13 inches 8 1 2 13 inches Folio...

Page 222: ...iffers from the size of the paper in the indicated tray When using the touch panel models Press Form Feed to begin printing or press Job Reset to cancel the job When using the Four line LCD models Pre...

Page 223: ...Tools has been specified in accordance with the telephone line in use Exceeded MaxE mail Size The scan file exceeds the size limit for files that can be sent through e mail Configure Resolution under...

Page 224: ...pacity while scanning the first page of the original to store a fax job in memory before transmission The machine s memory reached capacity while storing a fax in memory in Memory Transmission mode Re...

Page 225: ...ommunication Error Connection with the server was lost while sending or receiving data Contact the network administrator Network is not Ready A scanned file could not be sent because the machine has n...

Page 226: ...ax could not be received correctly If possible contact the sender of the fax and ask them to resend it Scan NW Disconnected A scanned file could not be sent because the Ethernet cable was not connecte...

Page 227: ...ing could not be performed because the originals were not placed in the ADF even though the machine is set to scan originals larger than A4 Letter size Use the ADF even when scanning A4 Letter or smal...

Page 228: ...ity Report Error codes consist of six hexadecimal digits 0 5 Digit 5 far left TX or RX 1xxxxx TX Fax 2xxxxx RX Fax Digit 4 Coding MH MR MMR JBIG x1xxxx MH x2xxxx MR x3xxxx MMR x4xxxx JBIG Digit 3 Mode...

Page 229: ...Error Code Error Type Error Description 0 General Normal No Error xxxx01 STOP Xxxx1f H W Error Not logged in activity report RX T1 Time Out 1xxx11 Scanner Error during TX 2xxx14 Memory Full during RX...

Page 230: ...er No RX capability xxxx49 T1 time out after EOM xxxx50 Comm Error 2 Phase C Error T2 Time Out xxxx51 Image Data not ready xxxx52 Phase C Time Out xxxx53 JBIG Buffer Full xxxx60 Comm Error 3 Phase D E...

Page 231: ...C7 Troubleshooting Error Code Error Type Error Description xxxx81 5 Other general Comm Error V34 abort received xxxx82 V34 t1 timeout control channel error xxxx83 V34 t1 timeout primary channel error...

Page 232: ...e is a list of common jam messages and descriptions of the causes See the drawings shown above to check the sensor locations Jam message Cause Sensor Misfeed Paper Tray Touch panel models Misfeed Bypa...

Page 233: ...models Paper does not reach the registration sensor duplex feed Registration sensor 1 Paper does not reach the duplex entry sensor Duplex sensor 3 Misfeed Standard Tray Touch panel models Misfeed Main...

Page 234: ...INAL JAM ADF ARDF Jam Sensor Layout The sensors used for jam detection are shown below 1 Original set sensor 2 ADF feed sensor ARDF feed sensor Jam Message List Jam message Cause ADF Original Misfeed...

Page 235: ...ossible symptoms black or white dots at regular intervals 1 Paper feed direction 2 Problems at regular intervals Problems Intervals Defective parts Problems with the printed result other than black or...

Page 236: ...RINTING If the delivered paper is curled it cannot be stacked properly In such a case raise the paper stopper on the output tray and remove the paper frequently Setting 1 or 2 for Interval Setting in...

Page 237: ...ngine Service Setting Flicker Control Side Effect The power consumption is increased When using thinner paper than Thick 1 the fusing temperature is controlled to increase 5 C The face curl of paper m...

Page 238: ...age area of the drum the red circled area illustrated below because of paper skew A Paper feed direction B Image area of the drum Solution When there are gaps between the paper and the side or the end...

Page 239: ...erature 5 to 10 degrees lower and make sure that toner has fused sufficiently on the printed paper Four line LCD panel SP menu Engine Maintenance Fusing Unit Temperature Thick1 Paper Touch panel SP me...

Page 240: ...rom the leading edge of a solid image Causes Toner unevenness on the development roller occurs because not enough toner is provided to the development roller Solutions Lower the image density in UP mo...

Page 241: ...e the cartridge has deteriorated Solutions Replace the AIO with a new one 6 7 9 TONER SCATTERED ON HORIZONTAL LINES Problem Toner may spread below horizontal lines Causes Toner is scattered because of...

Page 242: ...DETAILED DESCRIPTIONS REVISION HISTORY Page Date Added Updated New None...

Page 243: ...TER MODELS Function New Series Previous Series SP 330DN DP 3710DN SP 320DN SP 325DNw SP 377DNwX Print Speed 32 ppm 26 ppm 28 ppm Operation Panel Four line LCD No LCD Optional Tray Supported Not suppor...

Page 244: ...pm 26 ppm 28 ppm ADF ADF ARDF Not supporte d ADF ARDF Operatio n Panel Four line LCD 4 3 Touch panel Four line LCD Fax Not supporte d Supported Not supporte d Supporte d Not supporte d Supported Optio...

Page 245: ...AYOUT 1 Laser unit 10 Paper feed roller 2 Quenching lamp 11 Friction pad 3 Drum 12 Optional paper tray 4 Cartridge AIO type 13 Paper tray 5 Development roller 14 Pressure roller 6 Transfer roller 15 H...

Page 246: ...Product Overview M0C3 M0C4 M0C5 M0C6 M0C7 7 4 SM 7 2 2 PAPER PATH No Item 1 Standard paper tray path 2 Bypass paper feed path 3 Duplex paper transport path 4 Optional paper feed unit path...

Page 247: ...Product Overview SM 7 5 M0C3 M0C4 M0C5 M0C6 M0C7 Detailed Descriptions 7 2 3 DRIVE LAYOUT No Item 1 Main motor 2 Duplex motor 3 Registration clutch 4 Relay clutch 5 Paper feed clutch...

Page 248: ...M0C3 M0C4 M0C5 M0C6 M0C7 7 6 SM 7 2 4 COMPONENT LAYOUT PRINTER MODELS Laser Exposure No Description 1 Quenching lamp 2 Toner end sensor 3 ID chip board 4 LD driver board 5 Polygon mirror motor 6 Laser...

Page 249: ...M0C5 M0C6 M0C7 Detailed Descriptions Paper Feed No Description No Description 1 Registration sensor 5 Paper feed clutch 2 By pass feed sensor 6 Relay clutch 3 Paper end sensor 7 Registration clutch 4...

Page 250: ...iew M0C3 M0C4 M0C5 M0C6 M0C7 7 8 SM Fusing Duplex Paper Exit No Description No Description 1 Fusing lamp 5 Paper exit sensor 2 Non contact thermistor 6 Duplex motor 3 Fusing thermistor 7 Duplex sensor...

Page 251: ...C3 M0C4 M0C5 M0C6 M0C7 Detailed Descriptions Boards Switches No Description No Description 1 Cooling fan 6 Operation panel board 2 HVP 7 LCD 3 PSU 8 Main board 4 Environment thermistor 9 Rear cover sw...

Page 252: ...M0C5 M0C6 M0C7 7 10 SM 7 2 5 COMPONENT LAYOUT MF MODELS ADF Scanner No Description 1 Original set sensor 2 ADF motor ARDF motor 3 Scanner carriage unit 4 ADF feed sensor ARDF feed sensor 5 Scanner mo...

Page 253: ...verview SM 7 11 M0C3 M0C4 M0C5 M0C6 M0C7 Detailed Descriptions Laser Exposure No Description 1 Quenching lamp 2 Toner end sensor 3 ID chip board 4 LD driver board 5 Polygon mirror motor 6 Laser unit t...

Page 254: ...C4 M0C5 M0C6 M0C7 7 12 SM Paper Feed No Description No Description 1 Registration sensor 5 Paper feed clutch 2 By pass feed sensor 6 Relay clutch 3 Paper end sensor 7 Registration clutch 4 By pass fee...

Page 255: ...M0C3 M0C4 M0C5 M0C6 M0C7 Detailed Descriptions Fusing Duplex Paper Exit No Description No Description 1 Fusing lamp 5 Paper exit sensor 2 Non contact thermistor 6 Duplex motor 3 Fusing thermistor 7 Du...

Page 256: ...0C4 M0C5 M0C6 M0C7 7 14 SM Boards Switches No Description No Description 1 Operation panel unit 6 Environment thermistor 2 Cooling fan 7 Speaker 3 HVP 8 Main board 4 PSU 9 Fax board 5 Front cover swit...

Page 257: ...0C3 M0C4 M0C5 M0C6 M0C7 Detailed Descriptions 7 3 ADF ARDF FOR MF MODELS 7 3 1 OVERVIEW ADF No Item 1 Original set sensor 2 Pick up roller 3 Separation roller 4 Feed roller 5 ADF feed sensor 6 Exposur...

Page 258: ...F models M0C3 M0C4 M0C5 M0C6 M0C7 7 16 SM ARDF No Item 1 Original set sensor 2 Pick up roller 3 Feed roller 4 Registration roller 5 ARDF feed sensor 6 Scanning guide plate 7 Transport roller 8 Origina...

Page 259: ...ject the paper to finish the job ARDF Paper Path Front Side When an original is placed on the original tray correctly the original set sensor actuator is pushed up and the original set sensor A turns...

Page 260: ...ginal exit roller B is reversed and the back side of the original is fed There is no switching mechanism such as a junction gate the original is delivered to the duplex scanning path by the curved sur...

Page 261: ...heet 7 4 2 MECHANISM The scanner motor A drives the scanner carriage unit B through gears and a timing belt C The scanner carriage unit moves along the carriage drive shaft D The carriage home positio...

Page 262: ...The development roller moves toner to the latent image on the drum surface 4 Image Transfer The transfer roller moves the toner from the drum to the paper 5 Separation The separation plate helps to r...

Page 263: ...7 6 LASER EXPOSURE 7 6 1 OVERVIEW No Item No Item 1 Synchronization detector 7 Polygon mirror motor 2 Laser synchronization detector lens 8 Laser unit thermistor 3 LD driver board 9 Drum 4 Aperture 10...

Page 264: ...Control APC The LD driver on the LD drive board automatically controls power for the laser diodes The laser diode power is adjusted at the factory LD Safety Mechanisms Laser Safety Switch There are s...

Page 265: ...7 1 OVERVIEW This type of cartridge is known as an All in One AIO cartridge Callout Item Callout Item 1 ID Chip 8 Toner tank 2 ID chip PCB 9 Agitator 3 Waste toner tank 10 Toner supply roller 4 Quench...

Page 266: ...AIO M0C3 M0C4 M0C5 M0C6 M0C7 7 24 SM 7 7 2 MECHANISM Drum Charge The charge roller B gives the drum surface A a negative charge of approximately 550V High voltage is supplied from the power pack HVP f...

Page 267: ...es toner and sends it to the toner supply roller and development roller Toner End The toner detection feeler 4 detects toner end The toner end sensor is on the outside of the development unit Developm...

Page 268: ...nt Cartridge AIO M0C3 M0C4 M0C5 M0C6 M0C7 7 26 SM Toner End Detection No Item 1 Toner end sensor 2 Agitator 3 Toner detection feeler 4 Toner supply roller 5 Development roller 6 Scraper Toner end sens...

Page 269: ...ner end is detected Replacement Required Print Cartridge is displayed alternately with Ready Toner Overflow Prevention With the main motor rotation count feature the machine can be set to stop printin...

Page 270: ...0C7 7 28 SM 7 8 PAPER FEED 7 8 1 OVERVIEW Callout Item Callout Item 1 Registration roller 6 Feed roller 2 Relay roller 7 Friction pad 3 By pass feed roller 8 Registration sensor 4 By pass friction pad...

Page 271: ...MECHANISM Paper Tray Tray Extension No Item 1 Lock lever When using paper longer than A4 Letter size release the lock lever on the paper feed tray and extend the paper feed tray Paper Lift No Item 1 P...

Page 272: ...ojection on the copier frame pushes the latch release arm on the bottom part of the paper tray enabling the compressed spring to lift the bottom plate Paper End Detection When there is no paper in the...

Page 273: ...ass feed roller 4 Cam 5 By pass tray Driving power for the by pass feed roller is provided from the main motor via the paper feed clutch and the by pass feed clutch The feed process begins when the by...

Page 274: ...the latch back down so that it catches on a cog No Item 1 By pass feed roller 2 Metal plate In addition to the two cams allowing the by pass tray to lower slightly after feeding a curved metal plate...

Page 275: ...Image Transfer SM 7 33 M0C3 M0C4 M0C5 M0C6 M0C7 Detailed Descriptions 7 9 IMAGE TRANSFER 7 9 1 OVERVIEW No Item 1 Transfer roller 2 Drum 3 Discharge plate...

Page 276: ...ler Bias in the SP Mode Engine Maintenance When increasing a transfer current level use caution Increasing a transfer current level may produce ghost images some part of the image near the leading edg...

Page 277: ...of a copy jam The HVP first supplies a negative cleaning current to the transfer roller causing negatively charged toner on the roller to move back to the drum It then applies a positive cleaning cur...

Page 278: ...10 FUSING AND EXIT 7 10 1 OVERVIEW No Item No Item 1 Paper exit roller 7 Thermostat 2 Stripper pawls 8 Fusing thermistor 3 Pressure spring 9 Non contact thermistor 4 Pressure roller 10 Fusing lamp 5 C...

Page 279: ...M0C3 M0C4 M0C5 M0C6 M0C7 Detailed Descriptions 7 10 2 MECHANISM Fusing Drive No Item 1 Main motor 2 Duplex motor 3 Paper exit roller 4 Hot roller 5 Pressure roller The main motor drives the fusing un...

Page 280: ...lope levers are provided on the right and left side of the fusing unit When the lever is pulled down the fusing pressure decreases approx 55 of the usual and wrinkles on the envelope are controlled Si...

Page 281: ...he main switch is turned on the CPU turns on the fusing lamp using the soft start process The soft start process prevents the room lights from flickering The lamp stays on until the thermistor detects...

Page 282: ...ure of the hot roller is monitored with the fusing thermistor and the non contact thermistor which is kept at a gap of 1mm from the surface of the hot roller If the fusing thermistor temperature becom...

Page 283: ...543 will be generated when the surface temperature of the hot roller is more than 235 C C Non contact thermistor SC553 will be generated when the surface temperature of the hot roller is more than 220...

Page 284: ...Duplex M0C3 M0C4 M0C5 M0C6 M0C7 7 42 SM 7 11 DUPLEX 7 11 1 OVERVIEW No Item 1 Paper exit roller 2 Duplex sensor 3 Paper exit sensor 4 Registration sensor...

Page 285: ...istration roller is sent to the paper exit roller The paper exit roller reverses its rotation after the trailing edge of the paper has passed the paper exit sensor but the paper has not fully exited i...

Page 286: ...7 7 44 SM Printing Order When duplex printing the following operations are repeated until the end of printing The printing is done as shown above 2nd side of 1st page 1st side of 1st page 2nd side of...

Page 287: ...Electrical Components SM 7 45 M0C3 M0C4 M0C5 M0C6 M0C7 Detailed Descriptions 7 12 ELECTRICAL COMPONENTS 7 12 1 OVERVIEW Block Diagram Printer Models...

Page 288: ...lectrical Components M0C3 M0C4 M0C5 M0C6 M0C7 7 46 SM Block Diagram MF Models Board Outline Main Board Printer models Controls overall operation of the printer mainly SDRAM Ethernet 10BASE T 100BASE T...

Page 289: ...Engine Image data processing LD Laser Diode Storing address data for FAX and scanner Main Board Specifications CPU Quatro 5310 400MHz Memory 256 MB LD Drive Board Controls the LD Laser Diode PSU Supp...

Page 290: ...represents the amount of energy that is saved when the timers are at the default settings If the timers are changed then the energy saved will be different For example if the timers are all set to 240...

Page 291: ...should consider the effects on the environment of extra energy use If it is necessary to change the settings please try to make sure that the Energy Saver Mode 2 Timer is not too long Try with a short...

Page 292: ...M0C3 M0C4 M0C5 M0C6 M0C7 SERVICE MANUAL APPENDICES...

Page 293: ...MODELS 1 9 1 1 6 FAX ONLY FOR FAX MODELS 1 10 1 1 7 OPTION 1 11 Paper Feed Unit 1 11 1 2 SUPPORTED PAPER SIZES 1 12 2 SETTING FOR PAAS ONLY FOR CHINA 2 1 2 1 PAAS SETUP PROCEDURE 2 1 2 1 1 CHECK THE...

Page 294: ...APPENDIX SPECIFICATIONS REVISION HISTORY Page Date Added Updated New None...

Page 295: ...S 10 10 or later Linux Ubuntu 16 04LTS Ubuntu 16 10 openSUSE 13 1 openSUSE 13 2 Red Hat Enterprise Linux 6 Red Hat Enterprise Linux 7 Input paper size Standard tray A4 SEF A5 SEF LEF A6 SEF B5 SEF B6...

Page 296: ...led Paper Colored Paper Special Paper 1 Special Paper 2 Special Paper 3 Letterhead Pre printed Paper Bond Paper OHP Label Paper Envelopes 171 220g m2 Optional tray See Paper Feed Unit Paper weight Sta...

Page 297: ...0Hz 4A China 220 240V 50 60Hz 4 3A Taiwan 110V 60Hz 8A Power consumption Operating Max Guaranteed value 960 W Operating in use of printing Nominal value EU 512 W NA 555 W Ready Nominal value EU 63 8 W...

Page 298: ...at Enterprise Linux 6 Red Hat Enterprise Linux 7 Input paper size Standard tray A4 SEF A5 SEF LEF A6 SEF B5 SEF B6 SEF 8 1 2 x14 LG SEF 8 1 2 x13 Foolscap SEF 8 1 2 x11 LT SEF 8 1 4 x14 Government LG...

Page 299: ...Paper Bond Paper OHP Label Paper Envelopes 171 220g m2 Option tray See Paper Feed Unit Paper weight Standard tray 52 162 g m2 14 43 lb By pass tray 52 162 g m2 14 43 lb Duplex 60 105 g m2 16 28 lb Op...

Page 300: ...FN SP 3710SF NA 527 W SP 330SFN SP 3710SF Ready Nominal value EU 68 6 W SP 330SN 69 4 W SP 330SFN SP 3710SF NA 65 7 W SP 330SFN SP 3710SF Energy saver sleep Nominal value EU 0 715 W SP 330SN 0 928 W S...

Page 301: ...han 7 5 sec A4 LT Resolution 600x600dpi 1200x600dpi Normal speed 1200x1200dpi Half speed Depending on the OS applicable values are different Windows 1200x1200dpi 1200x600dpi 600x600dpi MAC only 600x60...

Page 302: ...0dpi 15cpm 1200dpi LT SEF ADF 13 cpm ARDF 6 cpm Multiple document single copy ARDF 6 cpm Reduction Enlargement Fix NA 400 200 155 129 100 93 78 65 50 EU AP CHN TWN 400 200 141 122 100 93 82 71 50 Zoom...

Page 303: ...pi Default FB 600x600dpi DF 300x600dpi Scanning speed B W FB 145mm s 300x300dpi 36mm s 600x600dpi ADF ARDF 64mm s 13ipm 600x300dpi Color FB 48 mm s 300x300dpi 12mm s 600x600dpi ADF ARDF 22 mm s 4 5ipm...

Page 304: ...mm x 3 85 line mm Fine Photo 200dpi x 200dpi 8 dot mm x 7 7 line mm Transmission speed G3 Approx 2 seconds 200x100 dpi JBIG ITUT 1 chart TTI off memory transmission G3 Approx 3 seconds 200x100dpi MMR...

Page 305: ...1 4 x13 Folio SEF 8 x13 F GL SEF 8 x10 Eng Quatro SEF 7 1 4 x10 1 2 Executive SEF 5 1 2 x8 1 2 HLT SEF 16K SEF 8 1 2 x13 2 5 SEF Paper type Plain 1 64 74g m2 Plain 2 75 90g m2 Middle Thick 91 105g m2...

Page 306: ...SEF 182 x 257 mm C C D N LEF 257 x 182 mm N N N N A5 SEF 148 x 210 mm C C D N LEF 210 x 148 mm C N D N B6 SEF 128 x 182 mm C N D N LEF 182 x 128 mm N N N N A6 SEF 105 x 148 mm D N D N LEF 148 x 105 m...

Page 307: ...F GL SEF 8 x 13 D D N E Eng Quatro SEF 8 x 10 D D D N Executive SEF 7 25 x 10 5 C C D N HLT SEF 5 5 x 8 5 D D D N 8K SEF 267 x 390 mm N N N N 16K SEF 195 x 267 mm D D D N Com10 SEF 4 125 x 9 5 N N D N...

Page 308: ...e on the tray and select the paper size by driver D Supported but the cut size is not molded in the tray Need to set the paper size dial to on the tray and select the paper size by operation panel and...

Page 309: ...SETTING FOR PAAS ONLY FOR CHINA REVISION HISTORY Page Date Added Updated New None...

Page 310: ...ion 2 1 1 CHECK THE NETWORK ENVIRONMENT 1 Specify the network settings IP address Subnet mask Gateway and DNS in the following menu Open User Tools Network Settings IPv4 Configuration specify the IP a...

Page 311: ...he machine 3 On the Web Image Monitor menu select NPB Settings 4 Check that Operation is set to Contract Registration Operation List Item Description Contract Registration Select this to enter the ID...

Page 312: ...y NPB URL China rpaasdev online tj cn If no NPB URL is specified enter the PaaS URL above 6 If using a proxy server enter the proxy information Proxy Function List Item Description Enable Proxy Functi...

Page 313: ...sword for the user name connecting to the proxy server Use ASCII characters only The max length is 32 7 After entering the information click OK 8 If the message Operation Successful appears PaaS regis...

Page 314: ...In the web browser s address bar enter http machine s IP address to access the machine 3 On the Web Image Monitor menu select NPB Settings 4 Check that Operation is set to Contract Cancellation 5 Cli...

Page 315: ...D and customer authentication key are required for authentication Note It is not necessary to obtain a new contract ID and authentication key to change a registered device or main board 2 3 1 CHECK TH...

Page 316: ...dity Setting to active Four line LCD panel SP menu CTL Maintenance PaaS Validity Setting Touch panel SP menu CTL SP PaaS Validity Setting 2 3 3 OVERWRITE REGISTRATION ON SERVER Make sure the machine s...

Page 317: ...the registration status Contract Cancellation Select this to cancel the registration Device Replacement Select this to replace the machine being used 5 Check and enter Contract ID Authentication Key...

Page 318: ...he proxy server The options are None Basic Digest The default value is None When Basic or Digest is selected the User Name and Password can be edited and should not be left blank When None is selected...

Page 319: ...t Message Description Registration Configuration is not correct The Contract ID or Authentication Key you have entered is either wrong or already being used Check that the Contract ID and Authenticati...

Page 320: ...gh the procedure in Overwrite Registration on Server Unless PaaS registration is completed by the PaaS platform server and the message Operation Successful appears on the Web Image Monitor Print Fax S...

Page 321: ...M534 PAPER FEED UNIT PB1130 REVISION HISTORY Page Date Added Updated New None...

Page 322: ...COVER 1 1 1 3 PAPER FEED UNIT 2 1 2 PAPER FEED ROLLER 3 1 2 1 REMOVE THE PAPER FEED ROLLER 3 1 2 2 REINSTALL THE PAPER FEED ROLLER 4 1 3 FRICTION PAD 5 1 4 PAPER FEED MOTOR AND GEARS 6 1 4 1 PAPER FE...

Page 323: ...Turn off the main power switch and unplug the machine before beginning any of the procedures in this manual Symbols This manual uses the following symbols Symbol What it means Bushings C ring Connecto...

Page 324: ...ND PAPER FEED UNIT Turn off the main power switch and unplug the machine before attempting any procedure in this section 1 1 1 REAR COVER 1 Remove the paper tray unit from the main unit 2 Pull out the...

Page 325: ...PAPER FEED UNIT 1 Remove the right cover Right Cover 2 Remove the paper feed motor bracket Paper Feed Gears 3 Remove the paper feed roller shaft gear A C ring x1 4 Release paper feed roller shaft A C...

Page 326: ...0 M534 1 2 PAPER FEED ROLLER 1 2 1 REMOVE THE PAPER FEED ROLLER 1 Remove the right cover Right Cover 2 Remove a C ring A and a bushing B 3 Release the paper feed roller shaft A 4 Release the hook A an...

Page 327: ...the paper feed roller shaft 2 Reinstall the paper feed roller shaft correctly As shown in the above pictures the paper feed roller shaft must be installed behind the feeler A The left picture B is co...

Page 328: ...ction Pad SM 5 M534 PAPER FEED UNIT PB1130 M534 1 3 FRICTION PAD 1 Pull out the paper tray 2 Turn the paper feed unit over and release two hooks A 3 Turn the unit over again and remove the friction pa...

Page 329: ...Paper Feed Motor and Gears M534 6 SM 1 4 PAPER FEED MOTOR AND GEARS 1 4 1 PAPER FEED MOTOR 1 Remove the right cover Right Cover 2 Remove the paper feed motor A x2 x1 x1...

Page 330: ...Motor and Gears SM 7 M534 PAPER FEED UNIT PB1130 M534 1 4 2 PAPER FEED GEARS 1 Remove the right cover Right Cover 2 Remove the paper feed motor bracket A x3 x1 x1 3 Remove the paper feed gears A each...

Page 331: ...Paper Tray Board M534 8 SM 1 5 PAPER TRAY BOARD 1 Remove the right cover Right Cover 2 Remove the paper tray board x2 locking support x2 x 4...

Page 332: ...Tray Unit Set Switch SM 9 M534 PAPER FEED UNIT PB1130 M534 1 6 PAPER TRAY UNIT SET SWITCH 1 Remove the paper feed unit Paper Feed Unit 2 Remove the feeler A 3 Remove the paper tray unit set switch A h...

Page 333: ...over 2 Release the actuator A from the slot of the paper feed sensor B 3 Remove the paper feed sensor B all hooks x1 1 7 2 PAPER END SENSOR 1 Remove the right cover Right Cover 2 Release the actuator...

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Ricoh SP 330SFN, Service Manual

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