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Ricoh SP 230SFNw, Service Manual

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Ricoh SP 230SFNw Service Manual Download Page 6

iii

Confidential

4.14.2 Cannot update firmware  .......................................................................................  2-96
4.14.3 “Paper Low” message does not disappear ...........................................................  2-96
4.14.4 Message indicating that the report is full does not disappear ..............................  2-97
4.14.5 Paper tray cannot be recognized  .........................................................................  2-97

CHAPTER 3

DISASSEMBLY/REASSEMBLY

1. SAFETY PRECAUTIONS ............................................................................................................  3-1

2. PACKING ....................................................................................................................................  3-2

3. SCREW CATALOGUE ................................................................................................................  3-3

4. SCREW TORQUE LIST  ..............................................................................................................  3-4

5. OVERVIEW OF GEARS ..............................................................................................................  3-6

6. HARNESS ROUTING ..................................................................................................................  3-8

7. DISASSEMBLY FLOW CHART ................................................................................................  3-20

8. DISASSEMBLY PROCEDURE  .................................................................................................  3-21

8.1

Preparation .......................................................................................................................  3-21

8.2

Cord hook  .........................................................................................................................  3-23

8.3

Back cover  ........................................................................................................................  3-24

8.4

Outer chute ASSY  ............................................................................................................  3-25

8.5

Front cover ASSY / Support flap .......................................................................................  3-26

8.6

Side cover R  .....................................................................................................................  3-27

8.7

Fuser cover .......................................................................................................................  3-28

8.8

Inner chute ASSY  .............................................................................................................  3-29

8.9

Side cover L / Speaker harness ASSY  .............................................................................  3-30

8.10 Pull arm L / Pull arm R / Document scanner unit ..............................................................  3-32

8.11 ADF unit ............................................................................................................................  3-35

8.11.1 ADF unit / Hinge ASSY L / Hinge R / Hinge R support / Hinge arm R  .................  3-35
8.11.2 ADF cover ASSY / Document stopper .................................................................  3-38
8.11.3 Document sub tray  ...............................................................................................  3-39
8.11.4 Document separate roller ASSY  ..........................................................................  3-41
8.11.5 ADF separation holder ASSY ...............................................................................  3-42

8.12 Panel unit ..........................................................................................................................  3-43

8.12.1 Panel unit  .............................................................................................................  3-43
8.12.2 Panel PCB ASSY  .................................................................................................  3-44
8.12.3 LCD ......................................................................................................................  3-45

8.13 Modem flat cable / Modem PCB ASSY  ............................................................................  3-46

8.14 Joint cover ASSY ..............................................................................................................  3-48

8.15 Fuser unit ..........................................................................................................................  3-49

8.16 Low-voltage power supply PCB ASSY  .............................................................................  3-51

8.17 New toner sensor PCB ASSY ...........................................................................................  3-53

8.18 HVPS flat cable / High-voltage power supply PCB ASSY  ................................................  3-54

Summary of Contents for SP 230SFNw

Page 1: ...dential Read this manual thoroughly before maintenance work Keep this manual in a convenient place for quick and easy reference at all times August 2017 SM FAX194 8C5K Ver 1 SERVICE MANUAL SP 230SFNw...

Page 2: ...rademark of Google Inc Mopria and the Mopria Logo are registered trademarks and service marks of Mopria Alliance Inc in the United States and other countries Unauthorized use is strictly prohibited Ea...

Page 3: ...998 PACIFIC SOFTWORKS INC ALL RIGHTS RESERVED 2008 Devicescape Software Inc All rights reserved This product includes the KASAGO TCP IP software developed by ZUKEN ELMIC Inc Copyright 1989 2014 Datali...

Page 4: ...2 1 1 Printer part 2 5 2 1 2 Scanner part 2 6 2 2 Paper Feeding 2 7 2 2 1 Printer part 2 7 2 2 2 Scanner part 2 8 2 3 Operation of Each Part and Location of Parts 2 9 2 4 Block Diagram 2 11 2 5 Main...

Page 5: ...e displayed on LCD is not cleared 2 81 4 7 4 Drum error 2 82 4 7 5 Drum replacement message displayed on LCD is not cleared 2 82 4 8 Troubleshooting for Fuser Unit Problems 2 83 4 8 1 Fuser unit failu...

Page 6: ...Y Support flap 3 26 8 6 Side cover R 3 27 8 7 Fuser cover 3 28 8 8 Inner chute ASSY 3 29 8 9 Side cover L Speaker harness ASSY 3 30 8 10 Pull arm L Pull arm R Document scanner unit 3 32 8 11 ADF unit...

Page 7: ...e 4 6 1 3 Initializing the EEPROM of the Main PCB ASSY Function code 01 4 6 1 4 Acquiring White Level Data Function code 55 4 6 1 5 Resetting to Factory Shipping State 4 7 2 IF YOU REPLACE THE LOW VOL...

Page 8: ...22 1 3 14 Fine tune scanning position Function code 54 5 24 1 3 15 Acquire white level data and set CIS scan area Function code 55 5 24 1 3 16 Continuous print test Function code 67 5 26 1 3 17 Print...

Page 9: ...ay result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality Prohibiti...

Page 10: ...they may touch dangerous voltage points or short out parts DO NOT handle the plug with wet hands Doing this might cause an electrical shock DO NOT use this product during a thunderstorm There may be...

Page 11: ...pe of extension cord DO NOT put toner cartridges or a toner cartridge and drum unit assembly into a fire or places susceptible to fire It could explode resulting in injuries DO NOT use flammable subst...

Page 12: ...DO NOT use this product near water or locations that may become wet for example near a bathtub wash bowl kitchen sink or washing machine in a wet basement or near a swimming pool 2 Avoid using this pr...

Page 13: ...Lasereinheit darf nicht ge ffnet werden da sonst Laserstrahlen austreten k nnen Additional Information When servicing the optical system of the machine be careful not to place a screwdriver or other...

Page 14: ...attempt to service this product yourself Refer all servicing to a Ricoh Authorized Service Center IMPORTANT This equipment may not be used on coin service lines provided by the telephone company or co...

Page 15: ...an 28 sec at 73 4F 50 23 C 50 FPOT From Ready Mode and Standard Tray Less than 8 5 sec at 73 4F 23 C 230V FPOT From Sleep Mode and Standard Tray Less than 17 5 sec at 73 4F 23 C 230V Mono Print Speed...

Page 16: ...1 2 Confidential 2 NETWORK CONNECTIVITY Wired network Network node type NC 9300h type2 Wireless network Network node type NC 8800w type2 Specifications are subject to change without notice...

Page 17: ...1 3 Confidential 3 SERVICE INFORMATION Machine life 50 000 pages A4 LTR or 5 years Specifications are subject to change without notice...

Page 18: ...types ADF Plain Paper Thin Paper Recycled Paper Thick Paper Paper input ADF 50 sheets Media weight ADF 60 to 105 g m2 16 to 28 lb Media size ADF Width 105 to 215 9 mm Length 147 3 to 355 6 mm Specifi...

Page 19: ...speed Approx 2 5 sec ITU T Test Chart Std resolution JBIG ITU T group Super G3 Color FAX Sending Receiving N A Color FAX Memory Send Receive N A Internet FAX ITU T 37 simple mode N A Internet FAX ITU...

Page 20: ...to 30 32 cpm First copy out time From Ready mode and Paper tray Less than 10 secs From Sleep mode and Paper tray Less than 21 secs Print resolution dpi 600 x 600 dpi Auto duplex scanning copy N A Spec...

Page 21: ...i ADF Max 600 x 600 dpi Resolution Interpolated Max 19 200 x 19 200 dpi Scanning speed Mono Color Multiple sheets In accordance with ISO IEC17991 Single images minute A4 22 5 7 5 LTR 23 6 7 9 Duplex i...

Page 22: ...the machine and so on If you need to take voltage measurements with the power switched on take the greatest of care not to receive an electric shock 2 When connecting or disconnecting cable connector...

Page 23: ...completed A certain interface or function could be set to invalid to serve the needs of customers Ask sales representative if this is the case before performing the check Warning DO NOT use any flamm...

Page 24: ...including the toner cartridge is installed correctly Others 1 Condensation When the machine is moved from a cold place into a warm room condensation may occur inside the machine causing various probl...

Page 25: ...idential Cleaning Use a soft dry lint free cloth Warning DO NOT use any flammable spray or flammable solvent such as alcohol benzine or thinner to clean the machine DO NOT use these articles near the...

Page 26: ...t Registration rear actuator Front side Registration front actuator Manual feed slot Paper dust cleaning roller Paper feed actuator Paper pick up roller Plate Duplex paper feed roller Pressure roller...

Page 27: ...separate roller Document separate roller ASSY Document tray Document stopper Scanner glass Document sponge Document eject roller Document eject pinch roller Document pick up roller Document detection...

Page 28: ...2 7 Confidential 2 2 Paper Feeding 2 2 1 Printer part Fig 2 3 Eject to output tray Feed from manual feed slot Duplex path Eject to back side Back side Front side...

Page 29: ...2 8 Confidential 2 2 2 Scanner part Fig 2 4 Document feed path...

Page 30: ...ller 2 switching Detects paper jam in the rear section of the machine Detects open fuser cover Eject roller 1 Feeds the paper ejected from the fuser unit to eject roller 2 Eject roller 2 Eject the pap...

Page 31: ...ew toner sensor PCB ASSY Registration clutch Registration rear sensor Registration front sensor Paper feed sensor PCB ASSY Eject sensor PCB ASSY Back cover duplex tray sensor Front cover sensor ADF co...

Page 32: ...cover duplex tray Center thermistor T1 paper feed sensor PCB T1 paper feed sensor Eject sensor Side thermistor sensor Low voltage power supply PCB Heater Fuser unit Front cover sensor LCD High voltag...

Page 33: ...2 12 Confidential 2 5 Main Components Fig 2 8 Document scanner unit ADF unit Modem shield plate Panel unit Joint cover ASSY...

Page 34: ...Y Front cover ASSY Paper tray Side cover L T1 clutch Registration clutch Fan Laser unit Inner chute ASSY Outer chute ASSY Fuser unit Main shield plate Main PCB ASSY Motor drive sub ASSY Duplex tray Pa...

Page 35: ...ck signal of the polygon motor for the laser unit first time 2 33 0800 0401 BD sensor failure second time 2 34 0900 Detected irregular power supply for more than 100 times 2 36 0402 0A01 0405 BD senso...

Page 36: ...3 1400 2604 1500 2605 1701 2701 1801 2702 1802 2703 1803 2801 1808 2802 1901 2803 1A01 2804 1B01 2805 1C00 2806 1D01 2901 1D02 2902 1D03 2903 1D04 2904 1E01 2905 1E02 2906 1F00 2A01 1F02 2A02 2000 2A0...

Page 37: ...the controller and engine in main PCB 2 37 4D01 Dot count or develop roller counter of the toner cartridge is reaching the upper limit in the continuous printing mode 2 38 4000 Number of the drum unit...

Page 38: ...s detected 2 42 5C02 6B01 5D02 6B02 5E00 6B03 6001 The front cover sensor detected that the front cover was open 2 39 6B04 6002 6B0A 6003 6C01 6004 The eject sensor detected that the fuser cover was o...

Page 39: ...1 8604 7702 8701 7800 After the first side is printed in 2 sided printing mode the registration front sensor does not detect paper pass after a set period of time 2 44 8702 7801 8703 7802 8708 7803 87...

Page 40: ...ine during faxing or printing a list or report 2 45 9304 8F01 9305 8F02 9306 8F03 9309 Detected that there was no paper set in all trays when TrayAuto was selected for printing 2 48 9001 930A Paper ra...

Page 41: ...for the CIS unit was not within the correct range second time 2 50 9A01 A700 Color parameter in the ROM does not match the CIS 2 50 9A02 A800 9A03 A900 A scanning error occurred while processing the...

Page 42: ...used to store secure print data exceeded the memory size for secure print data 2 54 FB02 C900 FB03 CA00 FB04 D100 An error occurred while initializing the modem 2 54 FB05 D200 Detected that the modem...

Page 43: ...sensor detected that the fuser cover was open 6004 2 39 Document Jam Clear the scanner jam then press the Stop Key The document scanning position sensor detected that the document length was 90 cm or...

Page 44: ...ation management reports reached 200 4 14 5 Machine Error Detected that the modem PCB is not connected D200 2 54 Machine Error F9 The spec code was not entered correctly F900 2 55 Manual Feed Load Pap...

Page 45: ...en the paper feed motor drive and T1 paper feed sensor turned ON 4 14 3 Print Data Full Print Data is full Press Cancel and delete the previously stored data The memory used to store secure print data...

Page 46: ...y PCB ASSY when the machine was in the ready state 0B02 2 37 Print Unable 3A Turn the power off and then back on again A communication error occurred between the controller and engine in main PCB 3A00...

Page 47: ...idge Dot count or develop roller counter of the toner cartridge has reached the upper limit in the toner stop mode 4C01 2 38 Scan Unable Document is too long for 2 sided scanning Press Stop key The do...

Page 48: ...s the Printer driver setting For 2 sided printing paper size setting of the printer driver that was not supported by 2 sided printing was selected 9701 2 48 Specify the correct paper The registration...

Page 49: ...per used for copy was from the paper tray and the choice of tray was set to Auto 4 14 1 2 sided Disabled Close the Back Cover of the machine The back cover sensor detected the open state when 2 sided...

Page 50: ...or the NGN line 33 digits or longer or non numeric characters 4 13 2 17 07 No response from the caller in receiving 4 13 2 1C 01 Detected that access to the NGN line was not authorized T38 403 Forbidd...

Page 51: ...8 4 13 3 32 01 Remote terminal only with V 29 capability in 2 400 or 4 800 bps transmission 4 13 3 32 02 Remote terminal not ready for polling 4 13 3 32 10 Remote terminal not equipped with password f...

Page 52: ...3 50 01 Vertical resolution capability changed after compensation of background color 4 13 3 63 01 Password last 4 digits of telephone number does not match 4 13 1 63 02 Password not correct 4 13 1 6...

Page 53: ...around transmission due to call reservation 4 13 2 B0 04 PC interface error 4 13 2 C0 01 No common modulation mode or failed to poll 4 13 3 C0 02 Unable to detect JM 4 13 3 C0 03 Unable to detect CM...

Page 54: ...Y Step Cause Remedy 1 Connection failure of the paper feed motor flat cable Reconnect the paper feed motor flat cable 2 Connection failure of the low voltage power supply PCB harness Reconnect the low...

Page 55: ...sation Leave the front and back cover open for at least 30 minutes when the power is ON Close those covers and turn the power switch OFF and then back ON again Step Cause Remedy 1 Connection failure o...

Page 56: ...r thermistor or the side thermistor of the fuser unit Error code 050B When the center thermistor of the fuser unit was lower than the idle temperature the side thermistor detected a temperature higher...

Page 57: ...Error code 0900 of the low voltage power supply PCB occurs when there is a large distortion in the power supply voltage supplied to the machine In this case if the same power supply is used the same e...

Page 58: ...m unit rotations reaches the upper limit soon Error code 4200 Number of the drum unit rotations has reached the upper limit Printing does not stop User Check Prepare a new drum unit Step Cause Remedy...

Page 59: ...4F01 The new toner sensor of the toner cartridge could not detect a new cartridge properly User Check Replace the toner cartridge with a new toner cartridge again If the machine is on the uneven surf...

Page 60: ...ront cover 3 Front cover sensor failure Replace the front cover sensor 4 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Eject actuator coming off or caught in some sections of the mach...

Page 61: ...tep Cause Remedy 1 Dirt on the charge grid terminal terminal of the drum unit and those of the machine Clean the charge grid terminal terminal of the drum unit and those of the machine Refer to Fig 2...

Page 62: ...harness 2 Fuser unit thermistor failure Replace the fuser unit 3 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Connection failure of a fuser unit harness Reconnect the fuser unit har...

Page 63: ...2 40 2 Dirt on the high voltage power supply PCB terminal Clean the high voltage power supply PCB terminal 3 High voltage power supply PCB failure Replace the high voltage power supply PCB ASSY 4 Main...

Page 64: ...r cover attachment failure Reattach the fuser cover 4 Back cover attachment failure Reattach the back cover 5 Eject sensor failure Replace the eject sensor PCB ASSY 6 Back cover failure Replace the ba...

Page 65: ...set correctly Step Cause Remedy 1 Foreign object in the rear of the machine or duplex tray Remove the foreign object 2 Gears in the paper feed system coming off Reattach the paper feed gear 3 Duplex...

Page 66: ...aper Step Cause Remedy 1 Registration rear actuator caught in some sections of the machine Reattach the registration rear actuator 2 Registration rear sensor failure Replace the actuator holder ASSY 3...

Page 67: ...ay paper type setting in the machine does not match the setting in the driver User Check Use the same paper type setting for the machine and driver Step Cause Remedy 1 Registration rear actuator caugh...

Page 68: ...of the paper feed motor flat cable Reconnect the paper feed motor flat cable 4 T1 paper feed actuator caught in some sections of the machine Reattach the T1 paper feed actuator 5 Abrasion of the PF k...

Page 69: ...ocument length was 90 cm or more during the one side scanning User Check Use the paper less than A4 size Remove the jammed document Step Cause Remedy 1 Connection failure of the T1 paper feed sensor h...

Page 70: ...nit 3 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Foreign object inside the ADF Remove the foreign objects inside the ADF 2 Document scanning position actuator caught in some sectio...

Page 71: ...r attachment failure Reattach the ADF cover sensor 3 ADF cover attachment failure Reattach the ADF cover 4 Connection failure of the ADF cover sensor harness Reconnect the ADF cover sensor harness 5 D...

Page 72: ...orrect correction data for the CIS unit Execute Set CIS scan area Function code 55 2 Damaged the CIS flat cable Replace the CIS flat cable 3 CIS unit failure Replace the CIS unit 4 Main PCB failure Re...

Page 73: ...IS flat cable 4 Connection failure of the FB motor harness Reconnect the FB motor harness 5 Connection failure of the first side CIS flat cable Reconnect the first side CIS flat cable 6 Damaged first...

Page 74: ...ape Clean the white tape 3 CIS unit failure Replace the CIS unit 4 Document hold failure Replace the ADF unit 5 White tape failure Replace the document scanner unit 6 Main PCB failure Replace the main...

Page 75: ...initializing the modem Error code D200 Detected that the modem PCB is not connected Error code E000 An error occurred in the ROM check sum Error code E100 Program error User Check Step Cause Remedy 1...

Page 76: ...entered correctly Step Cause Remedy 1 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 The power was turned OFF while funct...

Page 77: ...low to clean the paper dust cleaning roller and inside of the paper dust cleaning roller cover 2 T1 roller holder ASSY attachment failure Reattach the T1 roller holder ASSY correctly 3 Connection fail...

Page 78: ...paper tray Flip through the paper and reset it in the paper tray Step Cause Remedy 1 T1 roller holder ASSY attachment failure Reattach the T1 roller holder ASSY 2 Connection failure of the paper feed...

Page 79: ...an angle User Check Check that the paper is set in each paper tray correctly Flip over the paper in each paper tray or rotate the paper 180 Adjust each paper guide according to each paper size Check t...

Page 80: ...e the back cover completely Close the paper tray completely Set the driver setting to duplex printing Use A4 or Letter paper specified by the manufacturer Step Cause Remedy 1 Fuser unit failure Replac...

Page 81: ...f Reattach the paper feed actuator 4 Registration front actuator coming off Reattach the registration front actuator 5 Connection failure of the registration front rear sensor harness Reconnect the re...

Page 82: ...the registration front rear sensor harness Reconnect the registration front rear sensor harness 3 T1 registration front actuator coming off Reattach the T1 registration front actuator 4 Connection fai...

Page 83: ...t Step Cause Remedy 1 Foreign object inside the machine Remove the foreign object 2 Eject actuator coming off Reattach the eject actuator 3 Connection failure of the eject sensor harness Reconnect the...

Page 84: ...paper size is matched to the setting for the duplex printer Step Cause Remedy 1 Foreign object in the rear of the machine Remove the foreign object 2 Eject actuator coming off Reattach the eject actu...

Page 85: ...tely blank 2 67 Image distortion 2 67 All black 2 68 Dirt on back side of paper 2 68 Vertical streaks 2 69 Horizontal stripes 2 70 White vertical streaks on image 2 70 Faint print 2 71 White spots on...

Page 86: ...amp Use specified paper Step Cause Remedy 1 Dirt on the electrodes of the drum unit toner cartridge and those of the machine Clean the electrodes of the drum unit toner cartridge and those of the mach...

Page 87: ...e power supply PCB Clean the electrodes of the high voltage power supply PCB 4 Fuser unit failure Replace the fuser unit 5 High voltage power supply PCB failure Replace the high voltage power supply P...

Page 88: ...ilure of the laser unit flat cable Reconnect the laser unit flat cable 3 Laser unit attachment failure Reattach the laser unit 4 Laser unit flat cable failure Replace the laser unit flat cable 5 Dirt...

Page 89: ...electrodes of the high voltage power supply PCB and those of the machine Clean the electrodes of the high voltage power supply PCB and those of the machine 4 High voltage power supply PCB failure Repl...

Page 90: ...ew one Step Cause Remedy 1 Dirt in the paper feed system Wipe dirt off 2 A ground wire or ground plate installation failure Grounding is not performed correctly Retighten the screws of each ground wir...

Page 91: ...A ground wire or ground plate installation failure Grounding is not performed correctly Retighten the screws of each ground wire or ground plate Repair the bend of the tray ground spring of the paper...

Page 92: ...r to Fig 2 11 P2 40 and Fig 2 10 P2 40 2 Dirt on the exposure drum Perform drum cleaning 3 Scratch or dirt on the fuser unit Replace the fuser unit 4 High voltage power supply PCB failure Replace the...

Page 93: ...irt on the exposure drum Perform drum cleaning 3 Clogged filter Clean the filter 4 Scratch or dirt on the fuser unit Replace the fuser unit 5 High voltage power supply PCB failure Replace the high vol...

Page 94: ...he paper tray Refer to the Fig 2 12 P2 56 to clean the paper dust cleaning roller 2 Dirt on the exposure drum Perform drum cleaning 3 Clogged filter Clean the filter 4 Scratch or dirt on the fuser uni...

Page 95: ...This problem may disappear after printing multiple sheets of paper Refer to How to clean the drum unit to remove the dirt from the exposure drum using a cotton applicator Replace the drum unit with a...

Page 96: ...re is a mark in drum region 2 Fig 2 17 3 Turn the edge of the drum unit towards you while looking at the drum surface to find the mark Fig 2 18 4 Wipe the surface of the drum gently with a dry cotton...

Page 97: ...of paper Refer to How to clean the drum unit to remove the dirt from the exposure drum using a cotton applicator Replace the drum unit with a new one Replace the toner cartridge with a new one Step C...

Page 98: ...Check Check the usage environment of the machine Using the machine in hot humid or cold dry conditions can cause this problem Check if the acid paper is not used This problem may disappear after prin...

Page 99: ...ccurs again follow each procedure in the order of the number described in the Step column in the tables below 4 4 1 Unable to receive data User Check Check that the USB cable or LAN cable is not damag...

Page 100: ...not disabled 4 5 2 Cannot connect to access point User Check Check the wireless LAN settings Check the access point settings Change the machine installation location Set the access point manually Ste...

Page 101: ...cable 4 AC cord failure Replace the AC cord 5 Panel flat cable failure Replace the panel flat cable 6 LCD failure Replace the panel unit 7 Panel PCB ASSY failure Replace the panel PCB ASSY 8 Low volt...

Page 102: ...he new toner sensor PCB harness Reconnect the new toner sensor PCB harness 3 New toner sensor PCB failure Replace the new toner sensor PCB ASSY 4 High voltage power supply PCB failure Replace the high...

Page 103: ...nit and those of the machine Clean the electrodes of the drum unit and those of the machine Refer to Fig 2 10 P2 40 and Fig 2 11 P2 40 2 Dirt on the electrodes of the high voltage power supply PCB and...

Page 104: ...ace the eject sensor PCB ASSY 6 Low voltage power supply PCB failure Replace the low voltage power supply PCB ASSY 7 Fuser unit failure Replace the fuser unit 8 Main PCB failure Replace the main PCB A...

Page 105: ...again Install the latest main firmware Check the print limit ID Check that the print data is not damaged 4 10 2Full memory User Check Print the accumulated data Reduce the amount or resolution of the...

Page 106: ...105 g m2 Check that the number of paper set has not exceeded the upper limit in the document tray Step Cause Remedy 1 Document detection actuator coming off Reattach the document detection actuator 2...

Page 107: ...coming off Reattach the document pinch roller 1 3 Damaged ADF drive gear Replace the ADF unit 4 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Foreign object inside the ADF Remove the...

Page 108: ...object in the ADF document eject path Remove the foreign object 2 Document pinch roller coming off Reattach the document pinch roller 3 Abrasion of document eject roller Replace the ADF unit 4 Main P...

Page 109: ...nner glass or scanner glass strip Clean the document hold Step Cause Remedy 1 Incorrect white level correction data Execute Acquire white level data Function code 55 2 CIS unit failure Replace the CIS...

Page 110: ...n actuator Step Cause Remedy 1 Deviation of the scanning start position Execute Fine adjustment of scan start position Function code 54 2 Document scanning position actuator caught in some sections of...

Page 111: ...cable failure Replace the CIS flat cable 3 CIS unit failure Replace the CIS unit 4 Main PCB failure Replace the main PCB ASSY User Check Install all the latest firmwares Step Cause Remedy 1 Incorrect...

Page 112: ...f scanner glass strip 3 CIS unit failure Replace the CIS unit 4 Scratch on scanner glass Replace the document scanner unit User Check Clean the scanner glass or scanner glass strip Clean the document...

Page 113: ...he inside of scanner glass 2 Deformed document sponge Replace the document scanner unit User Check Clean the scanner glass or scanner glass strip Step Cause Remedy 1 Incorrect white level correction d...

Page 114: ...tion failure of the CIS flat cable Reconnect the CIS flat cable 3 Connection failure of the panel flat cable Reconnect the panel flat cable 4 Connection failure of the touch panel flat cable Reconnect...

Page 115: ...Check whether there is any noise source near the machine Replace the telephone line 4 13 4Receive buffer full during receiving into memory User Check Print the print data stored in the memory Divide t...

Page 116: ...st main firmware Match the document size with the one specified in the driver Check that the printer driver used is the correct driver Set the paper of the specified size in each tray again Close the...

Page 117: ...does not match Reinstall the latest firmware 2 In case of update failure by interruption the firmware might not correctly written in the ROM Update the firmware again by the following procedure 1 Tur...

Page 118: ...ized User Check Close the paper tray properly Step Cause Remedy 1 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Connection failure of the T1 paper feed sensor harness Reconnect the T1...

Page 119: ...that the cables are not at an angle When connecting or disconnecting harnesses hold the connector body not the cables If the connector is locked release it first After a repair check not only the rep...

Page 120: ...3 2 Confidential 2 PACKING Fig 3 1 Option carton Carton Polystyrene pad ASSY Spacer carton...

Page 121: ...cup B Taptite pan B Taptite bind B Taptite pan B M4x14 Screw pan Taptite cup B M3x10 Taptite cup B M3x8 Screw pan M4x8 Screw pan S P washer M3x12DB Screw cup M3x8 Taptite cup S M3x6 SR Taptite cup S M...

Page 122: ...s with ADF Taptite cup B M3x10 6 0 5 0 1 5 1 ADF ground harness For models with ADF Screw cup M3x6 black 1 Panel unit Taptite cup B M3x10 4 0 5 0 1 5 1 Document scanner top cover Taptite bind B M4x12...

Page 123: ...nd B M4x12 1 0 8 0 1 8 1 Laser L FG plate Screw pan S P washer M3x12DB 1 0 5 0 1 5 1 Motor drive sub ASSY Taptite bind B M4x12 3 0 8 0 1 8 1 Taptite cup S M3x8 SR 1 0 8 0 1 8 1 Paper feed motor Screw...

Page 124: ...rs make sure that frame L faces up Otherwise all gears come off 1 Ejector gear 16 15 8 Gear 70R DEV 2 Ejector gear 33 9 Clutch DEV 3 Ejector gear 40 10 Gear 55 DEV 4 Gear oneway 35L 22 fuser 11 Gear D...

Page 125: ...ject to change without notice Note When handling gears make sure that frame L faces up Otherwise all gears come off 14 Gear 68R drum idle 18 Gear 38L PF 15 Gear 50L PF 19 Gear 28R 18 PF 16 Clutch PF 2...

Page 126: ...3 8 Confidential 6 HARNESS ROUTING 1 Speaker harness ASSY Harness colors are subject to change for some reason Speaker harness ASSY RD Side cover L...

Page 127: ...t to change for some reason ADF unit FFC holder ASSY Document scanner unit ADF sensor harness WH BL BK ADF motor harness RD ADF ground harness OR Main PCB ASSY ADF sensor harness unit Second side CIS...

Page 128: ...ome reason Document scanner unit First side CIS flat cable Document scanner motor harness WH Panel flat cable First side CIS flat cable Panel flat cable FB ground harness BK Document scanner motor har...

Page 129: ...3 11 Confidential 4 Lower document chute Harness colors are subject to change for some reason Flat core Second side CIS flat cable Lower document chute...

Page 130: ...3 12 Confidential 5 Panel unit Harness colors are subject to change for some reason NFC flat cable Key flat cable Panel PCB ASSY...

Page 131: ...t Panel Harness colors are subject to change for some reason Flat core Flat core First side CIS flat cable Panel flat cable FB ground harness BK Document scanner motor harness WH Document scanner bott...

Page 132: ...3 14 Confidential 7 Modem PCB ASSY LVPS side Harness colors are subject to change for some reason Modem flat cable Modem ground harness LVPS GR Modem ground harness main YW Main PCB ASSY...

Page 133: ...Center thermistor harness ASSY WH LVPS heater harness BK WH Fuser unit heater harness WH Fan harness RD BK WH New toner sensor flat cable HVPS flat cable Polygon motor harness WH Registration front re...

Page 134: ...3 16 Confidential 9 Top side of the machine Harness colors are subject to change for some reason HVPS flat cable Main PCB ASSY Polygon motor harness WH...

Page 135: ...Laser unit flat cable Front cover sensor harness YW Back cover duplex tray sensor harness RD BL T1 clutch harness BL Registration clutch harness WH Polygon motor harness WH LVPS harness WH BK Paper fe...

Page 136: ...e registration chute Harness colors are subject to change for some reason Registration front rear sensor harness GR WH BL RD Paper feed sensor harness RD BL WH LVPS harness WH BK Top side Frame R unit...

Page 137: ...3 19 Confidential 12 Frame R unit Harness colors are subject to change for some reason Registration front rear sensor harness GR WH BL RD LVPS harness WH BK...

Page 138: ...Laser unit 15 30 8 14 Joint cover ASSY 20 20 8 17 New toner sensor PCB ASSY 5 5 8 11 4 Document separate roller ASSY 5 5 8 27 Paper feed motor Paper feed motor flat cable 45 55 8 11 5 ADF separation h...

Page 139: ...Cs Service personnel should instruct end users e g by telephone to transfer data by themselves using the procedure below Note The number of files that can be transferred at a time is 99 When there are...

Page 140: ...rocedure 1 Disconnect the following USB cable if connected LAN cable if connected Line cord if connected 2 Remove the following Paper tray Toner cartridge Drum unit Duplex tray LAN port cap EXT cap Fi...

Page 141: ...3 23 Confidential 8 2 Cord hook 1 Rotate the Cord hook by 90 degrees to remove it two locations Fig 3 8 Cord hook Cord hook Cord hook...

Page 142: ...er outward and remove the Pin on the Outer chute ASSY 3 Pull out the right side of the Back cover in the direction of the arrow A to remove it from the Boss and remove the Back cover in the direction...

Page 143: ...te ASSY 1 Pull out the right side of the Outer chute ASSY in the direction of the arrow A to remove the Boss of the Outer chute ASSY and remove the Outer chute ASSY in the direction of the arrow B Fig...

Page 144: ...p joint link from the Front cover ASSY 3 Lift the Rib on the Front chute ASSY and slide the Front cover ASSY in the direction of the arrow A to remove it Fig 3 11 4 Remove the Support flap from the Fr...

Page 145: ...r R 1 Remove the Taptite bind B M4x12 screw 2 Release each Hook A B and the Hook C on the Side cover R in order of the arrow A to C and remove the Side cover R Fig 3 13 Hook C Hooks B Side cover R Hoo...

Page 146: ...he Knobs on the Fuser cover and pull the Fuser cover down 2 Pull the Fuser cover in the direction of the arrow to remove it from the Bosses and remove the Fuser cover Fig 3 14 Boss Fuser cover Knob Fu...

Page 147: ...chute ASSY Fig 3 15 Assembling Note When attaching the Inner chute ASSY engage the Hooks on the Inner chute ASSY with the Positioning holes on the Joint cover ASSY After assembling the Inner chute ASS...

Page 148: ...remove the Side cover L 3 Disconnect the Speaker harness ASSY from the Main PCB ASSY Fig 3 16 Harness routing Refer to 1 Speaker harness ASSY Note When removing the Side cover L DO NOT pull the Side...

Page 149: ...aker harness ASSY from the securing fixtures 5 Remove the Speaker spring to remove the Speaker harness ASSY from the Side cover L Fig 3 17 Harness routing Refer to 1 Speaker harness ASSY Speaker sprin...

Page 150: ...arm L and Pull arm R from each Pull arm hinge Remove the Pull arm L and the Pull arm R from each Pull arm guide 3 Remove each Pull arm spring from the Pull arm L and the Pull arm R Fig 3 18 Joint part...

Page 151: ...able and the Panel flat cable from the Main PCB ASSY Fig 3 19 Harness routing Refer to 2 ADF unit 3 Document scanner unit Note After disconnecting flat cables check that each cable is not damaged at i...

Page 152: ...ss and the ADF sensor harness unit from each Hole on the Joint cover Fig 3 20 Harness routing Refer to 2 ADF unit 3 Document scanner unit Assembling Note If you replaced the Document scanner unit refe...

Page 153: ...he CIS flat cable 2 Remove the Taptite bind B M4x12 black screw from the Hinge ASSY L Fig 3 21 Fig 3 22 Assembling Note Attach the Panel flat cable and the CIS flat cable to the ADF FFC holder as show...

Page 154: ...e Hole 5 Remove the FFC holder ASSY from the ADF sensor harness unit Fig 3 23 Harness routing Refer to 2 ADF unit Fig 3 24 Assembling Note If you replaced the ADF unit refer to 5 IF YOU REPLACE THE AD...

Page 155: ...ite cup B M3x10 screw to remove the Hinge R support and the Hinge R from the Hinge arm R 8 Remove the three Taptite cup B M3x10 screws to remove the Hinge arm R from the ADF unit Fig 3 26 Hinge ASSY L...

Page 156: ...stopper 1 Open the ADF cover ASSY Release the two Bosses to remove the ADF cover ASSY from the ADF unit 2 Release the two Bosses to remove the Document stopper from the ADF unit Fig 3 27 Boss Boss Bo...

Page 157: ...h Hook to remove the Gear cover from the ADF unit 2 Remove the two Taptite cup B M3x10 screws Release each Hook to remove the ADF front cover from the ADF unit Fig 3 28 ADF unit Hooks Hooks ADF front...

Page 158: ...3 40 Confidential 3 Open the Document sub tray to remove it from the ADF unit by aligning each Boss position Fig 3 29 Boss ADF unit Document sub tray Boss Boss...

Page 159: ...ocument separate roller ASSY 1 Release the Lock of the Conductive bushing to remove the Document separate roller ASSY from the ADF unit Fig 3 30 Document separate roller ASSY ADF unit Conductive bushi...

Page 160: ...nfidential 8 11 5 ADF separation holder ASSY 1 Remove the Taptite cup B M3x10 screw to remove the ADF separation holder ASSY from the ADF unit Fig 3 31 ADF separation holder ASSY ADF unit Taptite cup...

Page 161: ...Panel unit Disconnect the Panel flat cable from the Panel PCB ASSY Fig 3 32 Harness routing Refer to 3 Document scanner unit Note When removing the Panel unit DO NOT pull the Panel unit strongly becau...

Page 162: ...1 Release each Hook to remove the Panel PCB ASSY from the Panel unit 2 Reverse the Panel PCB ASSY Release the Lock to disconnect the LCD flat cable from the Panel PCB ASSY Fig 3 33 Panel unit LCD fla...

Page 163: ...Note When assembling the LCD attach the Rubber key R and the Rubber key L in this order Make sure that the Positioning pins are inserted to the holes of the Rubber key L R DO NOT bend the Hooks when...

Page 164: ...fixtures Fig 3 35 Harness routing Refer to 7 Modem PCB ASSY LVPS side Assembling Note Make sure that the Terminal of Modem ground harness LVPS is located between the Rib A and the Rib B as shown in t...

Page 165: ...x8 black screw to remove the Modem shield cover from the Modem shield plate 6 Remove the three Screw cup M3x8 black screws to remove the Modem PCB ASSY from the Modem shield plate Fig 3 36 Harness rou...

Page 166: ...r Taptite bind B M4x12 screws 2 Release each Hook in order of the Hook A to D and remove the Joint cover ASSY in the direction of the arrow Fig 3 37 Joint cover ASSY Hook D Hook C Taptite bind B M4x12...

Page 167: ...the Center thermistor harness ASSY and the Side thermistor harness ASSY from the Eject sensor PCB ASSY 3 Release the Center thermistor harness ASSY and the Side thermistor harness ASSY from the secur...

Page 168: ...B M4x14 screws and remove the Fuser unit Fig 3 40 Fig 3 41 Note DO NOT apply a physical impact or vibration to the Fuser unit DO NOT touch the roller and the electrodes to prevent breakage of the Fuse...

Page 169: ...g the Low voltage power supply DO NOT touch it within 3 minutes after disconnecting the AC cord as it may cause an electric shock due to the electric charge accumulated in the capacitor Assembling Not...

Page 170: ...er supply PCB ASSY Disconnect the LVPS harness from the back of the Low voltage power supply PCB ASSY Fig 3 43 Harness routing Refer to 8 Rear side of the machine Assembling Note After the replacement...

Page 171: ...ase the Hook to remove the New toner sensor PCB ASSY Disconnect the Registration front rear sensor harness from the New toner sensor PCB ASSY Fig 3 44 Harness routing Refer to 8 Rear side of the machi...

Page 172: ...High voltage power supply PCB ASSY in the direction of the arrow B to remove it from the Rib Fig 3 45 Harness routing Refer to 8 Rear side of the machine 9 Top side of the machine Note After disconne...

Page 173: ...sembling Note Fold the HVPS flat cable at the positions described below Electrode 20 Mountain fold Valley fold Reinforcing tape 45 20 45 Main PCB side High voltage power supply PCB side 45 38 1 81 1 1...

Page 174: ...out the Fan harness from the Hole Fig 3 47 Harness routing Refer to 8 Rear side of the machine Assembling Note When assembling the Fan insert the Fan harness into the hole to make sure that the Fan ha...

Page 175: ...ur Taptite cup S M3x8 SR screws to remove the Laser unit Fig 3 48 Harness routing Refer to 9 Top side of the machine 10 Frame L unit Note After disconnecting flat cables check that each cable is not d...

Page 176: ...ing Note After the replacement refer to 3 IF YOU REPLACE THE LASER UNIT in Chapter 4 to enter the adjusted value of the Laser unit Assembling Note Attach the laser serial number label as shown in the...

Page 177: ...3 59 Confidential 8 21 Filter 1 Release the Hook to remove the Filter from the Air duct Fig 3 51 Hook Filter Air duct...

Page 178: ...ole on the machine and connect the Wireless LAN PCB to the Main PCB ASSY When assembling the Wireless LAN PCB remove all the tapes on the Wireless LAN PCB Also do not attach a tape These tapes are for...

Page 179: ...rection of the arrow A Rotate the Roller holder ASSY and release the Boss 2 Slide the Roller holder ASSY in the direction of the arrow B and remove it from the Shaft Remove the Roller holder ASSY Fig...

Page 180: ...M3x8 black screws and remove the Main PCB ASSY Fig 3 55 Assembling Note After the replacement refer to 1 IF YOU REPLACE THE MAIN PCB ASSY in Chapter 4 to enter the adjusted value of the Main PCB ASSY...

Page 181: ...ame L unit Fig 3 57 Assembling Note When securing the T1 clutch harness and the Registration clutch harness check that there is no harness slack Attach the Rotation stoppers of the T1 clutch and the R...

Page 182: ...ASSY and the Conductive bushing 5 4 Use a flat blade screwdriver or similar tool to release the Hook from the Hole and remove the Conductive bushing 5 5 Release the Hook and remove the Feeder gear 34...

Page 183: ...the Paper feed sensor harness and the LVPS harness from the Holes Fig 3 59 Harness routing Refer to 10 Frame L unit Assembling Note When assembling the Frame L unit make sure that the Chute ground pl...

Page 184: ...8 SR screw and remove the Motor drive sub ASSY from the Frame L unit Fig 3 60 Harness routing Refer to 10 Frame L unit Assembling Note Be careful not to bend the Laser L FG plate Attach the Motor driv...

Page 185: ...feed motor Fig 3 62 Assembling Note If you removed the Motor drive sub ASSY while the Fuser unit was attached on the machine remove the Fuser unit once refer to 8 15 Fuser unit and reattach it after...

Page 186: ...ve the two Taptite bind B M4x12 screws and remove the Lift cam guide from the Frame L unit 2 Release each Hook to remove the Front cover sensor from the Frame L unit Fig 3 63 Taptite bind B M4x12 Lift...

Page 187: ...ctly as shown in the figure above If you removed the Main shield plate while the Fuser unit was attached on the machine release the Side thermistor harness ASSY and the Center thermistor harness ASSY...

Page 188: ...5 Release each Hook C and remove the Back cover duplex tray sensor from the Frame L unit Fig 3 65 Harness routing Refer to 10 Frame L unit Assembling Note When assembling the Back cover duplex tray s...

Page 189: ...bind B M4x12 screw pull out the right side of the LVPS shield plate in the direction of the arrow A to remove it from the Pin And then pull it out in the direction of the arrow B to remove it from the...

Page 190: ...istration front rear sensor harness from the Hole Fig 3 67 Harness routing Refer to 11 Top side of the registration chute 12 Frame R unit Assembling Note When attaching the Frame R unit check that the...

Page 191: ...p side of the registration chute Fig 3 69 Assembling Note After assembling the Registration front rear actuator holder ASSY to the Registration chute push the Actuators by fingers and check if they ar...

Page 192: ...move the Separation R shaft and the Paper feed actuator 4 Release the Hook A to remove the Paper feed sensor PCB ASSY Release the Paper feed sensor harness from the securing fixtures Fig 3 70 Paper fe...

Page 193: ...need to prepare 1 One USB cable 2 Create a temporary folder on the C drive of the computer Windows XP or later 3 Service setting tool SvSettingTool Copy this file into the temporary folder created on...

Page 194: ...SvSettingTool exe The screen shown on the right appears 6 Check that the USB port connected with the machine is displayed in the box A 7 Enter all or part of the model name in the box B and press the...

Page 195: ...s M Set and entered value appears on the Adjusted Value Laser line in the box F indicates the laser adjusted value entered 15 Click the OK shown as N The Execute Setting screen shown on the right appe...

Page 196: ...country code refer to 1 3 20 Configure for country region and model Function code 74 in Chapter 5 Please contact Ricoh distributors for the latest information When the supply PCB is replaced with a ne...

Page 197: ...ply PCB is replaced with a new one the machine automatically enters maintenance mode by turning it ON so the procedure below to enter the maintenance mode is not necessary 1 Enter the maintenance mode...

Page 198: ...dy state automatically 6 Turn OFF the power switch of the machine and then repeat the procedures 1 to 5 to install required firmwares However when the supply PCB is replaced with a new one the machine...

Page 199: ...he LCD and press the OK ON or OFF Change OK is displayed on the LCD 4 When ON is displayed on the LCD the machine is at shipping state Press the X or Stop to return to the initial state of maintenance...

Page 200: ...w voltage Power Supply PCB Function code 88 What you need to prepare None 2 1 Reset Irregular Power Supply Detection Counter of the Low voltage Power Supply PCB Function code 88 Refer to 1 3 26 Reset...

Page 201: ...tting tool SvSettingTool Copy this file into the temporary folder created on the C drive Extract the copied file and double click SvSettingTool exe to start it 4 Maintenance printer driver Maintenance...

Page 202: ...e in the box B and press the Find a model Series name and model name are displayed in the box C 6 Click the Input information shown as E The Input Information screen shown on the right appears 7 Check...

Page 203: ...Click the Cancel shown as K and close the Input Information screen 13 Click the Get information shown as D The machine maintenance information appears 14 In the maintenance information check that the...

Page 204: ...ONTROL PCB What to do after replacement Checking LCD Operation Function code 12 Checking LCD Operation Function code 12 4 1 Checking LCD Operation Function code 12 Check the LCD operation as described...

Page 205: ...tion code 55 Acquire white level data as described in Acquire white level data and set CIS scan area Function code 55 5 2 Scanning and Printing Check Print a copy of any document with ADF and check if...

Page 206: ...s should only be accessed by service personnel However end users are allowed to use some of these functions under the guidance of service personnel over the phone End users can only use the functions...

Page 207: ...Change ON OFF setting for lower case compensation Change ON OFF setting for fixation strength improvement 1 3 11 5 16 46 Adjust printable range for each speed level 1 3 12 5 20 54 Fine tune scanning...

Page 208: ...INTENANCE 01 or MAINTENANCE 91 as needed on the LCD and press the OK PARAMETER INIT is displayed on the LCD 2 When initializing parameters is completed the machine returns to the initial state of main...

Page 209: ...start up Function By the special function at start up is set to an invalid state FUNC DISABLE Transfer to the shipping state in the next item can be used Be careful it is unable to transfer the machi...

Page 210: ...or Stop to return to the initial state of the maintenance mode When OFF Change OK is displayed on the LCD press the SET or OK The machine will transfer to the shipping state and returns to the initia...

Page 211: ...e 1 Press the 0 and then the 9 in the initial state of maintenance mode For models without keypad press the or to display MAINTENANCE 09 on the LCD and press the OK PRINTING is displayed on the LCD an...

Page 212: ...12 on the LCD and press the OK Displays shown in the figure below appear on the LCD 2 Each press of the Start cycles through the displays as shown in the figure below 3 Press the Stop and the machine...

Page 213: ...ow Each time the key is pressed the corresponding figure is displayed on the LCD in decimal notation Check that the number displayed on the LCD matches the number assigned to the key that has been pre...

Page 214: ...ain the LCD returns to the version display 2 There are two types of check sum information that can be checked with this function This function checks if the two types of check sum information match ea...

Page 215: ...remove the toner cartridge or create paper jam at the exit 4 Press the X or Stop and the machine returns to the initial state of maintenance mode Sensor check The table below summarizes the displays...

Page 216: ...ocument scanning position sensor Document detection sensor T1 clutch New toner sensor PCB ASSY Registration clutch Registration rear sensor Registration front sensor Paper feed sensor PCB ASSY Eject s...

Page 217: ...r models without keypad press the or to display MAINTENANCE 33 on the LCD and press the OK 2 One of the items in the following table is displayed on the LCD depending on the wired LAN connection of th...

Page 218: ...tial state of maintenance mode Setting functions LCD Description Set value Default Manual Feed Manual feed setting On Off Off Resolution Print resolution 300 600 1 200 dpi 600 dpi Toner Save Toner sav...

Page 219: ...ected on the computer the setting on the computer supersedes the setting on the LCD Resolution Valid for printing from the computer only When the resolution is set on the computer the setting on the c...

Page 220: ...e printing direction Valid for printing from the computer only P Pos X Offset Sets the print position offset in the X landscape direction Valid for printing from the computer only When the X Offset is...

Page 221: ...the computer To avoid this problem set this function to USBNo ON and fix the USB No return value to 0 The setting currently selected is marked at the end of the display Operating Procedure 1 Press th...

Page 222: ...shown for 4 To shift the writing start position to the left press the to decrease the value To shift the position to the right press the to increase the value 5 Press the SET or OK after adjusting the...

Page 223: ...hine returns to the initial state of maintenance mode Adjustment option table 1 Adjusts first side print start position of all tray paper tray Value of Y Adjust TRAY and Y Adjust DX is added to each t...

Page 224: ...of maintenance mode Change ON OFF setting for fixation strength improvement Function When the fuser unit does not reach the target temperature and the fixation strength can not be secured due to an e...

Page 225: ...INT TEST PTN on the LCD and press the SET or OK PRINTING is displayed on the LCD and the print adjustment test pattern refer to the next page is printed on a sheet of paper 3 Adjust the line so that t...

Page 226: ...5 21 Confidential Print adjustment test pattern Fig 5 5...

Page 227: ...mmunication list information for the past three errors press the 5 5 COM LIST ERR3 is displayed on the LCD To transfer the maintenance information list printed by function code 77 press the 6 6 MNT77L...

Page 228: ...sender machine Fax number of the sender machine Telephone number of the sender machine Transfer date and time Model code Boot ROM information ROM information Serial number Job number to identify the t...

Page 229: ...scanning Proceed to the procedure 4 3 0 MAIN 1 SUB is displayed on the LCD Press the 0 to adjust the main scanning Press the 1 to adjust the vertical scanning and proceed to the procedure 4 4 The curr...

Page 230: ...the LCD and press the OK Press START is displayed on the LCD 2 Press the Start or Mono Start SCANNER AREA SET is displayed on the LCD and the white level data is obtained 3 After several seconds the c...

Page 231: ...isplayed on the LCD 6 Refer to the Print page table press the or to select the pages printing and press the SET or OK For intermittent pattern printing SELECT 1P JOB is displayed on the LCD For other...

Page 232: ...PLAIN Plain paper SELECT THIN Plain paper thin SELECT THICK Plain paper thick SELECT THICKER Plain paper thicker SELECT RECYCLED Recycled paper SELECT BOND Bond paper SELECT LABEL Label SELECT ENVELO...

Page 233: ...lectable only when DX is selected as print type 3 One sided printing for the 5th page LCD Description SELECT 1PAGE 1 page printing SELECT CONTINUE Continuous printing SELECT JOB Intermittent printing...

Page 234: ...5 29 Confidential Print pattern Fig 5 9 W 100 K 1 K 100 Total Lattice K 5...

Page 235: ...displayed on the LCD 4 Press the X or Stop and the machine returns to the initial state of maintenance mode Frame pattern Fig 5 10 Note If printing fails printing is stopped with displaying any of th...

Page 236: ...initial state of maintenance mode Frame pattern Fig 5 11 Note If printing fails printing is stopped with displaying any of the errors shown in the table below To retry printing refer to the Remedy in...

Page 237: ...the Print page table press the or to select the pages printing and press the SET or OK PRINTING is displayed on the LCD and printing test pattern starts using the selected conditions 6 When printing i...

Page 238: ...HIN Envelope thin SELECT ENVTHICK Envelope thick SELECT HAGAKI Postcard LCD Description SELECT SX Single side printing from paper tray SELECT DX Duplex printing from paper tray LCD Description SELECT...

Page 239: ...5 34 Confidential Test pattern Fig 5 12...

Page 240: ...ond digit starts flashing Select the number by repeating the procedure above The second digit is completed and the fourth digit starts flashing Press the or to display numbers for the third and fourth...

Page 241: ...038 India India 0045 Indonesia Indonesia 0029 Israel Israel 0017 Italy Italy 0016 Netherlands Netherlands 0009 New Zealand New Zealand 0027 Norway Norway 0007 Poland Poland 0039 Portugal Portugal 0018...

Page 242: ...ion Operating Procedure 1 Press the 7 twice in the initial state of maintenance mode For models without keypad press the or to display MAINTENANCE 77 on the LCD and press the OK Printing maintenance i...

Page 243: ...size 36 Number of times each consumable has been replaced 14 Memory version 37 Scanned pages 15 Result of function code 05 Wireless LAN setting by country Wireless LAN output peak WLAN Setup YES NO se...

Page 244: ...splayed on the LCD and the fan rotates at 50 speed 3 By pressing the Start or Mono Start again F 0 is displayed on the LCD and the fan stops 4 Press the X or Stop and the machine returns to the initia...

Page 245: ...ted pages for drum unit TTL_PG 00000000 Total number of pages printed DX_PG 00000000 Paper input for duplex tray TTLCOPY 00000000 Total pages copied DX_COPY 00000000 Total pages copied on both sides T...

Page 246: ...rred in the duplex tray POWER 00000375 Total power distribution time unit hour PWRCNT 00000001 Number of times that the power is turned ON KTN_CH 0000 Number of times that the toner cartridge has been...

Page 247: ...er of each consumable part had replaced is displayed shows DATE_XX 000000 XX each consumable part and the replaced date on the LCD 4 Pressing the SET or OK while the communication error is displayed s...

Page 248: ...art or Mono Start 3 Reset LVPS OK is displayed on the LCD Press the Start or Mono Start to reset the number of times that irregular power supply errors occurred and Reset LVPS is displayed on the LCD...

Page 249: ...o print the communication error list Communication List Operating Procedure 1 Press the Menu 1 0 4 1 and 4 in this order in approximately two seconds while the machine is in the ready state Communicat...

Page 250: ...replacing it Operating Procedure 1 Make sure that the front cover is open 2 Press and hold the OK for about two seconds to display Replace Drum 3 Press the 1 to reset the drum counter 4 Close the fro...

Page 251: ...6 1 Confidential CHAPTER 6 PERIODICAL MAINTENANCE 1 PERIODICAL REPLACEMENT PARTS There are no parts to be replaced periodically...

Page 252: ...ress the Menu while the machine is in the ready state 2 Press the or to display Initial Setup on the LCD and press the OK 3 Press the or to display Reset on the LCD and press the OK 4 Press the or to...

Page 253: ...8 Windows 8 1 Windows 10 1 Check that the AC cord of the machine is unplugged from the electrical outlet Disconnect the USB cable that connects the machine with your computer 2 Turn ON your computer...

Page 254: ...owing screen to appear and click Finish 5 Plug the AC cord of the machine into an electrical outlet 6 Enter the maintenance mode Refer to 1 1 How to Enter Maintenance Mode in Chapter 5 7 Connect the m...

Page 255: ...a of the firmware is sent to the machine which is set as the default printer and firmware update starts During the update the message Please wait is displayed on the operation panel After the update i...

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