Ricoh SP 100SF User Manual Download Page 1

Operating Instructions

User Guide

For safe and correct use, be sure to read "Safety Information" before using the machine.

Summary of Contents for SP 100SF

Page 1: ...Operating Instructions User Guide For safe and correct use be sure to read Safety Information before using the machine...

Page 2: ......

Page 3: ...s Smart Organizing Monitor 14 2 Loading Paper Supported Paper 15 Non Recommended Paper Types 16 Print Area 17 Loading Paper 20 Specifying Paper Type and Paper Size Using Control Panel 22 Specifying Pa...

Page 4: ...ting Image Density 49 Selecting the Document Type According to Original 49 5 Scanning from a Computer Basic Operation 51 TWAIN Scanning 51 Basic Operation for WIA Scanning 52 6 Sending and Receiving a...

Page 5: ...91 8 Configuring the Machine Using Smart Organizing Monitor Checking the System Information 93 Checking the Status Information 93 Printing the Configuration Page 94 Configuring the Machine Settings 9...

Page 6: ...rror and Status Messages Appear on the Smart Organizing Monitor 121 11 Appendix Notes About the Toner 123 Moving and Transporting the Printer 124 Disposal 124 Where to Inquire 124 Consumables 125 Prin...

Page 7: ...The preceding list is meant as a guide only and is not inclusive We assume no responsibility for its completeness or accuracy If you have any questions concerning the legality of copying or printing c...

Page 8: ...the information under the symbol that corresponds to the region of your machine mainly Europe and Asia If the label contains the following your machine is a region A model CODE XXXX 22 27 220 240V ma...

Page 9: ...for machine control 2 ADF Cover Open this cover to remove originals jammed in the ADF 3 Input Tray for the ADF Place stacks of originals here They will feed in automatically This tray can hold up to...

Page 10: ...lass cover Open this cover to place documents on the exposure glass 12 Tray Extension Pull out this tray extension to hold the originals 13 USB Port Use this port to connect the machine to a computer...

Page 11: ...send a fax using a registered speed dial number 3 User Tools Key Press to display the menu for configuring the machine s system settings 4 OK Key Use this key to confirm settings and setting values o...

Page 12: ...ghts up red when the machine runs out of paper or consumables when the paper settings do not match the settings specified by the driver or when other abnormalities occur It flashes slowly when the mac...

Page 13: ...printer driver TWAIN driver and WIA driver from the CD ROM 1 Close all applications except this manual 2 Insert the CD ROM into the CD ROM drive 3 From the CD ROM menu click USB Quick Install 4 Follow...

Page 14: ...hen click OK 9 Click Yes 10 Click Delete 11 Click OK 12 Click Close to close the print server properties window Installing the Smart Organizing Monitor Smart Organizing Monitor is a utility that allow...

Page 15: ...en you turn this machine on for the first time you must set the following items Select each setting using the or number keys and then press the OK key Language Country Code Year Month Day Hour Minute...

Page 16: ...able on this machine Print test and configuration pages Prints List Report to check the list of settings for this machine and other information Modify the system settings Use to change custom paper si...

Page 17: ...0 mm Custom Paper Size The following paper sizes are supported as custom paper sizes Approximately 90 216 mm 3 6 8 5 inches in width Approximately 148 297 mm 5 8 11 7 inches in length Paper Type Plain...

Page 18: ...using paper printed on by other than a laser printer e g monochrome and color copiers ink jet printers etc Special paper such as thermal paper and carbon paper Paper whose weight is heavier or lighter...

Page 19: ...er that the machine can print on From the printer driver CHZ904 2 3 3 1 4 4 1 Print area 2 Feed direction 3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches The print area may vary depending on the...

Page 20: ...3 3 1 4 4 1 Print area 2 Feed direction 3 Approx 4 mm 0 2 inches 4 Approx 3 mm 0 1 inches The print area may vary depending on the paper size Fax function CHZ904 2 3 3 1 4 4 1 Print area 2 Feed direc...

Page 21: ...3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches The print area may vary depending on the paper size Print Area 19...

Page 22: ...r When printing a document specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing 1 Open the input tray cover and pull out...

Page 23: ...ading it in the tray CBK254 4 Slide the paper guide on both sides outward and then load the paper print side up until it stops 1 1 2 CHZ007 5 Adjust the paper guide on both sides to fit the paper widt...

Page 24: ...60 2 Press the or key to select System Settings and then press the OK key 3 Press the or key to select Tray Paper Settings and then press the OK key 4 Press the or key to select Paper Type and then pr...

Page 25: ...ey 6 Press the User Tools key to return to the initial screen Specifying a custom paper size 1 Press the User Tools key CHZ960 2 Press the or key to select System Settings and then press the OK key 3...

Page 26: ...lick Smart Organizing Monitor for SP 100 Series 3 Click Smart Organizing Monitor for SP 100 Series Status 4 On the Status tab click Change 5 Select the paper type and paper size and then click OK 6 Cl...

Page 27: ...e ADF the following types of originals might be damaged become jammed or result in gray or black lines appearing on prints Originals larger or heavier than the recommended amount Stapled or clipped or...

Page 28: ...f a few millimeters on all four sides of the original may not be scanned Margins when using exposure glass CHZ916 1 Approx 4 1 mm 0 2 inches 2 Approx 3 mm 0 1 inches 3 Approx 4 mm 0 2 inches Margins w...

Page 29: ...glass The original should be aligned to the rear left corner CHZ009 3 Lower the exposure glass cover Hold down the cover with your hands when using thick folded or bound originals and when the cover...

Page 30: ...input tray for the ADF CHZ010 2 Adjust the guides according to the size of the originals CHZ011 3 Place the aligned originals face up in the ADF The last page should be on the bottom CHZ012 2 Loading...

Page 31: ...ges on a sheet Splitting a single page across multiple sheets Printing on both sides of sheets Not having blank pages printed Having prints sorted Saving printer driver settings Recalling and deleting...

Page 32: ...ets 1 After creating a document open the Printing Preferences dialog box in the document s native application 2 On the Setup tab in the Duplex list box select how you want to open the bound output 3 A...

Page 33: ...eling a print job before printing has started 1 Double click the printer icon on the task tray of your computer 2 Select the print job you want to cancel click the Document menu and then click Cancel...

Page 34: ...Canceling a print job while printing 1 Press the Clear Stop key CHZ961 2 Press the 1 key 3 Printing Documents 32...

Page 35: ...orm feed function to ignore the error and print using mismatched paper Reset the print job Cancel printing Continuing Printing Using Mismatched Paper If the paper is too small for the print job the pr...

Page 36: ...3 Printing Documents 34...

Page 37: ...ndby mode screen Copier A4 100 Text Photo 01 First line Displays the function and paper size specified on the machine The following five functions are available Copier ID Card Copy Sort 2 Sided Copy 2...

Page 38: ...n the fax mode screen is displayed press the Copy Facsimile key to switch to the copier mode screen CHZ957 2 Place the original on the exposure glass or in the ADF 3 To make multiple copies enter the...

Page 39: ...d there is no printout When the original is placed in the ADF scanning stops when the current page is fed If copying is canceled during printing the photocopy process is canceled after the current pag...

Page 40: ...he scaling ratio using a preset ratio or manually specifying a customized ratio Preset ratio CES103 mainly Europe and Asia 50 71 82 93 122 141 200 mainly North America 50 65 78 93 129 155 200 Custom r...

Page 41: ...y 3 Press the or key to select Reduce Enlarge and then press the OK key 4 Press the or key to select the ratio and then press the OK key If Zoom 25 400 has been selected enter the ratio using the numb...

Page 42: ...You can copy two pages of an original onto a single sheet of photocopied paper Depending on the orientation of the original the printout format can be selected from the following Portrait CES033 Lands...

Page 43: ...opier Features and then press the OK key 3 Press the or key to select Combine and then press the OK key 4 Press the or key to select 2 on 1 or 4 on 1 and then press the OK key 5 Press the or key to se...

Page 44: ...you place the original on the exposure glass perform the following steps to scan the subsequent pages of the original 11 When the current page is scanned place the next page on the exposure glass and...

Page 45: ...aller than A5 Likewise when copying onto Letter size paper you can copy documents that are smaller than Half Letter size To use this function the paper size used for printing copies must be set to A4...

Page 46: ...ront side down with the top to the rear of the machine on the exposure glass Place the original in the center of the A5 Half Letter scan area CHZ023 5 Press the Start key CHZ962 6 Within 30 seconds pl...

Page 47: ...the paper size used for printing copies must be set to A4 or Letter You can select top to top or top to bottom binding in either portrait or landscape orientation Top to Top CES125 CES126 Top to Bott...

Page 48: ...press the OK key 5 Press the or key to select the orientation and then press the OK key 6 Press the User Tools key to return to the initial screen 7 Make sure that the copier mode screen is displayed...

Page 49: ...nt page is scanned place the next page on the exposure glass and then press the Start key When Sort is disabled the machine prints only the one sides of pages first When Sort is enabled scan all the p...

Page 50: ...Landscape CHZ922 13 Press the Start key 4 Copying Originals 48...

Page 51: ...o select the density level and then press the OK key 5 Press the User Tools key to return to the initial screen Selecting the Document Type According to Original There are three document types Text Se...

Page 52: ...ey to select Copier Features and then press the OK key 3 Press the or key to select Original Type and then press the OK key 4 Press the or key to select the document type and then press the OK key 5 P...

Page 53: ...a TWAIN compatible application 1 Place the original 2 Open the properties dialog box for this machine using a TWAIN compatible application 3 Configure the scan settings as required and then click Scan...

Page 54: ...lect the scanning size If you select Custom Size enter the scanning size directly in the edit box 5 Resolution Select a resolution from the list If Text Text Photo or Photo is selected in Scan Mode th...

Page 55: ...ess the Copy Facsimile key on the control panel to switch to the fax screen Standby mode screen Ready 12 31 Standard 16 00 First line Displays the current machine status month and date Second line Dis...

Page 56: ...ent month using the number keys and then press the OK key 7 Enter the current day using the number keys and then press the OK key 8 Press the or key to select Set Time and then press the OK key 9 Ente...

Page 57: ...the number keys To enter characters other than digits Press the key Press the key Pause Press the ID Card Copy On Hook Dial key Space Press the key one second To enter a name Letters numbers and symb...

Page 58: ...for any damages resulting from such data loss Registering Fax Destinations 1 Press the User Tools key CHZ960 2 Press the or key to select Address Book and then press the OK key 3 Press the or key to s...

Page 59: ...User Tools key to return to the initial screen Configuring Fax Destinations Using Smart Organizing Monitor 1 On the Start menu click All Programs 2 Click Smart Organizing Monitor for SP 100 Series 3 C...

Page 60: ...9 Click Apply located in the lower part of the window 10 Click OK 11 Click Close 12 Click OK 6 Sending and Receiving a Fax 58...

Page 61: ...PBX Access Number before the fax number No separator characters or spaces can be entered before the fax number Selecting Transmission Mode There are two transmission modes Memory Transmission and Imm...

Page 62: ...r Next Fax Only and then press the OK key For Memory Transmission select Off For Immediate Transmission select On or Next Fax Only 6 Press the User Tools key to return to the initial screen Basic Oper...

Page 63: ...ll originals are scanned 6 When all originals have been scanned press the 2 key to start sending the fax If Memory Transmission mode is enabled the machine s memory may become full while scanning the...

Page 64: ...ion Other than entering the destination fax number using the number keys you can specify destinations using the following functions Using Speed Dial Using the Broadcast function Using the Redial funct...

Page 65: ...6 If you have more originals to scan press the 1 key within 60 seconds place the next original on the exposure glass and then press the OK key Repeat this step until all originals are scanned 7 When a...

Page 66: ...press the OK key 3 Press the OK key To add a manually specified destination 1 Enter the destination fax number using the number keys 2 Press the OK key 4 Go back to step 3 to add further destinations...

Page 67: ...he other party s machine easily before sending a fax by using the On Hook Dial function If you have an extra telephone you can talk and send a fax in one call Sending a fax using On Hook Dial The On H...

Page 68: ...tion by using one of the following methods To add a Speed Dial destination 1 Press the Speed Dial key CHZ958 2 Select a destination using the number keys and then press the OK key 3 Press the OK key T...

Page 69: ...aving to disconnect and redial This function is useful when you want to ensure that the fax will be received 1 Place the original 2 Pick up the handset of the external telephone 3 Specify the destinat...

Page 70: ...r key to select Density and then press the OK key 5 Press the or key to select the density level or Erase Background and then press the OK key 6 Press the User Tools key to return to the initial scree...

Page 71: ...OK key 3 Press the or key to select TX Settings and then press the OK key 4 Press the or key to select Resolution and then press the OK key 5 Press the or key to select the resolution settings and the...

Page 72: ...calls with the ID Card Copy On Hook Dial key If a call is a fax call you have to start the fax reception manually Auto mode In this mode the machine automatically answers all incoming calls in fax rec...

Page 73: ...ess the User Tools key to return to the initial screen Receiving a fax in Manual mode 1 Pick up the handset of the external telephone to answer the call Press the ID Card Copy On Hook Dial key if no e...

Page 74: ...mode You can specify the number of times the machine rings before answering a call in the Number of Rings setting under Fax Features If you answer a call with the external telephone while the machine...

Page 75: ...on result TX Standby File List Prints a list of unsent fax jobs remaining in the machine s memory Power Failure Report Prints a report when the machine s power has been interrupted while sending or re...

Page 76: ...6 Sending and Receiving a Fax 74...

Page 77: ...machine s default settings are grouped into the following six categories System Settings Printer Features Copier Features Fax Features Address Book Print List Report 3 To confirm setting items and val...

Page 78: ...this when the original contains photographs or images Use this mode for the following types of original Photographs Pages that are entirely or mainly composed of photographs or images such as magazine...

Page 79: ...T to B For details see p 40 Combining Multiple Pages 2 Sided Copy Sets the machine to make 2 sided copies by copying single sided documents onto the front and back sides of each sheet Default Off Off...

Page 80: ...to use for scanning originals Default Standard Standard Select this when the original is a printed or typewritten document with normal sized characters Detail Select this when the original is a docume...

Page 81: ...includes the current date and time user fax name and number Session number and page information Default On Off On RX Settings Switch RX Mode Specifies the reception mode Default Auto Auto The machine...

Page 82: ...u received Default On Off On Del TX Standby File Deletes unsent fax jobs remaining in the machine s memory This function is only performed when selected Delete File To delete a fax job select the job...

Page 83: ...7 2 Kbps 4 8 Kbps 2 4 Kbps Reception Speed Specifies the reception speed for the fax modem Default 33 6 Kbps 33 6 Kbps 14 4 Kbps 9 6 Kbps 7 2 Kbps 4 8 Kbps 2 4 Kbps Dial Push Phone Specifies the line...

Page 84: ...y entering a fax number the user will be prompted to re enter the number for confirmation If the numbers do not match the fax cannot be sent Default Off Off On Report Print Set TX Status Report Sets t...

Page 85: ...Fax Journal Sets the machine to print a fax journal automatically for every 100 fax jobs both sent and received Default Auto Print Auto Print Do not Auto Print Fax Features Settings 83...

Page 86: ...an be registered in the speed dial list Up to 100 entries can be registered To register a fax name containing double byte characters use Smart Organizing Monitor For details see p 56 Registering Fax D...

Page 87: ...of the sounds produced by the machine Select the setting for each item from Off Low Middle or High Panel Key Sound Specifies the volume of the beep sound when a key is pressed Default Middle Alarm Vo...

Page 88: ...he volume of the beep sound when a fax transmission is complete Default Middle Fax TX Error Tone Specifies the volume of the beep sound when a fax transmission error occurs Default Middle Fax RX End T...

Page 89: ...directions from the computer or when the any key is pressed Energy Saver Mode 1 The machine enters Energy Saver Mode 1 if the machine has been idle for about 30 seconds It takes less time to recover f...

Page 90: ...driver you have installed on your computer can be used with any machine other than the one originally used for installation as long as the machine is the same model Off You must install the driver sep...

Page 91: ...the density of printing Default Lightest Darkest Reset Settings Reset All Settings Resets all settings to the factory default except for the language date and time and fax Speed Dialing settings Clea...

Page 92: ...Page Prints the machine s general information and current configuration Test Page Checks the results of print position adjustment Fax Journal Prints a fax transmission and reception journal for the la...

Page 93: ...sec Off 15 sec 60 sec 300 sec Auto Continue Sets the machine to ignore errors on paper size or type and continue printing The printing stops temporarily if an error is detected and resumes automatica...

Page 94: ...7 Configuring the Machine Using the Control Panel 92...

Page 95: ...r Checking the Status Information CHZ920 1 2 3 1 Image area Displays the status of this machine with an icon 2 Status area Paper Size Displays the paper size configured on the machine Paper Type Displ...

Page 96: ...Smart Organizing Monitor Printing the Configuration Page 1 On the Start menu click All Programs 2 Click Smart Organizing Monitor for SP 100 Series 3 Click Smart Organizing Monitor for SP 100 Series St...

Page 97: ...b by tab overview of the machine settings that can be modified using Smart Organizing Monitor For more information on each setting item see the Smart Organizing Monitor Help System tab Register custom...

Page 98: ...gement settings on your computer in advance so that the computer will not enter standby or sleep mode when during a firmware update Download the firmware from the manufacturer s Web site To update the...

Page 99: ...des over time For good print quality the manufacturer recommends that you use genuine toner from the manufacturer The manufacturer shall not be responsible for any damage or expense that might result...

Page 100: ...5 Hold the grips of the print cartridge and then insert it into the machine until it stops CHZ017 6 Close the maintenance cover 9 Maintaining the Machine 98...

Page 101: ...dry wipe the area and allow it to dry To avoid deformation discoloration or cracking do not use volatile chemicals such as benzine and thinner or spray insecticide on the machine If there is dust or g...

Page 102: ...s of the print cartridge and then pull it out of the machine CHZ013 3 Using a cloth wipe the inside of the machine CHZ028 4 Hold the grips of the print cartridge and then insert it into the machine un...

Page 103: ...t to hold the input tray when lifting the exposure glass cover for the tray might be damaged 2 Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry clot...

Page 104: ...l not to hold the input tray when lifting the ADF for the tray might be damaged 2 Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove a...

Page 105: ...the wall outlet Make sure that the wall outlet is not defective by connecting another working device Pages are not printed The USB cable is not connected correctly Front cover is closed Reconnect the...

Page 106: ...djust the paper guides to remove the gaps Avoid printing on both sides of paper when printing images that contain large areas of solid color which consume a lot of toner Use supported types of paper S...

Page 107: ...e paper guides to remove the gaps Removing Printing Jams Jammed paper may be covered in toner Be careful not to get toner on your hands or clothes Toner on prints made immediately after clearing a pap...

Page 108: ...ook inside the machine 2 Open the maintenance cover 3 Hold the grips of the print cartridge and then pull it out of the machine CHZ013 4 Pull out the misfed paper by holding both sides of paper Be car...

Page 109: ...jammed paper out of the main unit remove the jammed paper from the output tray side CHZ026 6 Hold the grips of the print cartridge and then insert it into the machine until it stops CHZ017 7 Close the...

Page 110: ...ful not to pull the original too hard as it may rip CHZ014 3 Close the ADF cover CHZ019 4 Lift the ADF and if there is original remaining in the ADF gently pull the jammed original to remove it Be car...

Page 111: ...CHZ022 5 Close the ADF Paper Feed Problems 109...

Page 112: ...by the machine See p 15 Supported Paper The paper type setting is incorrect Make sure that the paper type setting of the printer driver matches the type of paper loaded See p 15 Supported Paper A non...

Page 113: ...elay between the print start command and actual printing Processing time depends on data volume High volume data such as graphics heavy documents take longer to process Wait for a while To speed up pr...

Page 114: ...ay be one of the following Possible Cause Solution Page layout settings have not been configured Check that the page layout settings are properly configured in the application The paper size setting d...

Page 115: ...e pattern is produced The original probably has heavily lined or dotted areas Switching the setting for image quality between Photo and Text Photo may eliminate the moire pattern Photocopied paper is...

Page 116: ...r out of position The original was moved during scanning Do not move the original during scanning The scanned image is upside down The original was placed upside down Place the original in the correct...

Page 117: ...calls this way contact your telephone company If the problem persists contact your sales or service representative Dial tone could not be detected Set Dial Tone Detect to Do not Detect Err 2 Err 3 Err...

Page 118: ...aper 00A0 Sending fax was canceled manually Send the fax again 00A1 The original is jammed Remove the jammed original 00FF Redialing failed Make sure the recipient s fax number is correct and check th...

Page 119: ...Feeder Before placing originals on the exposure glass make sure that ink or correction fluid is dry A fax you sent appears blank when received The original was placed upside down Place the original in...

Page 120: ...ss Start or Stop The paper for making copies printing faxes or Auto Report is not loaded Load the appropriate size paper Set Correct Size Ppr Press Start to Print The paper for printing fax or Auto Re...

Page 121: ...ls this way contact your telephone company Memory Overflow The machine s memory reached capacity while storing a fax in memory before transmission Resend the fax in parts as several smaller individual...

Page 122: ...to begin printing or press the Clear Stop key to cancel the job Scan USB Disconnect The USB cable was disconnected while scanning from a computer Reconnect the USB cable properly and then try the oper...

Page 123: ...atch For details about specifying the paper size setting on the machine see p 20 Loading Paper For details about changing the paper size setting in the printer driver see the printer driver Help Paper...

Page 124: ...10 Troubleshooting 122...

Page 125: ...ut the Toner Proper operation cannot be guaranteed if any third party toner is used Depending on printing conditions there are cases where the printer cannot print the number of sheets indicated in th...

Page 126: ...lowing points The power switch is turned off The power cord is unplugged from the wall outlet All other cables are unplugged from the machine 2 Lift the machine using the inset grips on both sides of...

Page 127: ...e replacement we recommend you purchase and store extra print cartridges The actual number of printable pages varies depending on the image volume and density number of pages printed at a time paper t...

Page 128: ...seconds 23 C 71 6 F Paper sizes A4 8 1 2 11 Letter B5 5 1 2 8 1 2 Half Letter 7 1 4 10 1 2 Executive A5 A6 B6 16K 197 273 mm 16K 195 270 mm 16K 184 260 mm Custom Paper Size The following paper sizes a...

Page 129: ...e dimensions Width Depth Height 402 412 205 mm 15 8 16 2 8 1 inches Weight machine body with consumables Approximately 9 0 kg 19 9 lb or less Printer Function Specifications Printing speed 13 pages pe...

Page 130: ...le copy speed 13 pages per minute Reproduction ratio Fixed ratio mainly Europe and Asia 50 71 82 93 122 141 200 mainly North America 50 65 78 93 129 155 200 Zoom ratio 25 to 400 Copy quantity 99 Scann...

Page 131: ...etworks PSTN Private branch exchange PBX Transmission mode ITU T Group 3 G3 Scan line density 8 dots per mm 3 85 line per mm 200 100 dpi 8 dots per mm 7 7 line per mm 200 200 dpi Transmission time 3 s...

Page 132: ...Number of redials for Fax 1 11 Appendix 130...

Page 133: ...a Business Microsoft Windows Vista Home Premium Microsoft Windows Vista Home Basic Microsoft Windows Vista Enterprise The product names of Windows 7 are as follows Microsoft Windows 7 Starter Microsof...

Page 134: ...Microsoft Windows Server 2008 Enterprise without Hyper VTM Microsoft Windows Server 2008 Datacenter without Hyper VTM The product names of Windows Server 2008 R2 are as follows Microsoft Windows Serv...

Page 135: ...Delete 12 Disclaimer 5 Driver 11 Duplex 30 E Enlarged or reduced copies 38 Entering characters 55 Error messages 118 121 Exposure glass 101 Exterior 7 F Fax destinations 56 Fax features 78 Fax functio...

Page 136: ...ax 59 60 Smart Organizing Monitor 12 14 Software 11 Specifications 126 127 128 129 Specifying a custom paper size 23 Specifying the paper type 22 Specifying the paper type and paper size 24 Specifying...

Page 137: ...MEMO 135...

Page 138: ...MEMO 136 EN GB EN US EN AU M103 8692...

Page 139: ......

Page 140: ...EN GB EN US EN AU M103 8692 2011...

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