Ricoh M178-21 Field Service Manual Download Page 67

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17.

Use the tip of a small screw driver to release the hinges ( ×2).

18.

Pull the harnesses through the rear right corner of the flatbed unit.

Basic Procedures

Summary of Contents for M178-21

Page 1: ...Model ME P2 MF2 Machine Code Printer M178 M181 M184 3 in 1 M179 M182 M185 4 in 1 M180 M183 M186 Field Service Manual September 2013 ...

Page 2: ......

Page 3: ...t it means Binding screw shoulder hexagonal head Binding screw round flathead Black screw heavy fusing unit TCRU Bushing C ring Connector E ring FFC Flat Film Connector FFC Flat Film Connector Gear Harness clamp Harness clamp metal fusing unit Hook or tab release Knob screw black Knob screw sliver Pivot screw Screw common screw 1 ...

Page 4: ...de threads for plastic Timing belt Paper Feed SEF LEF The notations SEF and LEF describe the direction of paper feed The arrows indicate the direction of paper feed In this manual Main Scan means Horizontal and Sub Scan means Vertical both relative to the direction of paper feed 2 ...

Page 5: ...vided in the training materials for these machines The procedure for entering the service mode is not described in the service manuals Service technicians must know how to enter the service mode before servicing these machines Please refer to the training materials Machine Names Abbrev Model No SN Product Name PPM Refillable Toner end detection Printer M181 21 T99 SP 110Q 13 No NO M181 27 SP 110 Y...

Page 6: ...SFQ 13 No YES M183 27 SP 110SF YES M183 29 M180 21 T95 SP 111SF 16 YES M180 27 M180 29 M186 27 X00 SP 112SF No M186 17 Function Abbrev FAX Scanner ADF Display Interface Printer NO NO NO 2LED USB 3in1 NO YES NO 2Digit 7Segment USB 4in1 YES YES YES 2Line LCD USB The abbreviated notations in the second column above not used in these service manuals are used in the operating instructions to distinguis...

Page 7: ...ed and replaced by the user For more details please refer to the operating instructions Key Presses Symbol What It Means Key The names of machine operation panel keys and PC keyboard keys are enclosed in square brackets Select This means to press one of the arrow keys to move the menu selector up down or left right to the menu selection you want and then press OK on the machine operation panel A r...

Page 8: ...ge to originals loss of valuable data and to prevent damage to the machine This information provides tips and advice about how to best service the machine General Safety Instructions For your safety please read this manual carefully before you use this product Keep this manual handy for future reference Safety Information Always obey the following safety precautions when using this product Safety ...

Page 9: ...uries etc or damage to the machine if it is dropped or tipped over Personnel moving or working around the machine should always wear proper clothing and footwear Never wear loose fitting clothing or accessories neckties loose sweaters bracelets etc or casual footwear slippers sandals etc when lifting or moving the machine Always unplug the power cord from the power source before you move the machi...

Page 10: ...rs to lubricate moving parts while the machine is operating Special Tools Use only standard tools approved for machine maintenance For special adjustments use only the special tools and lubricants described in the service manual Using tools incorrectly or using tools that could damage parts could damage the machine or cause injuries During Maintenance General Before you begin a maintenance procedu...

Page 11: ...s leading to hand or leg injuries Use dry rags to soak up spills Power Plug and Power Cord Before servicing the machine especially when responding to a service call always make sure that the power plug has been inserted completely into the power source A partially inserted plug could lead to heat generation due to a power surge caused by high resistance and cause a fire or other problems Always ch...

Page 12: ...n site Return used drums to the service center for handling in accordance with company policy regarding the recycling or disposal of such items Points to Confirm with Operators At the end of installation or a service call instruct the user about use of the machine Emphasize the following points Show operators how to remove jammed paper and troubleshoot other minor problems by following the procedu...

Page 13: ...er If there are signs of any problem seek medical attention If toner spills on clothing wash the affected area immediately with soap and cold water Never use hot water Hot water can cause toner to set and permanently stain fabric Handling and Storing Toner Toner used toner and developer are extremely flammable Never store toner developer toner cartridges or toner bottles including empty toner bott...

Page 14: ... should be near the machine and easily accessible 3 Note that some components of the machine and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off 4 If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on keep hands away from electrified or mechanically driven components 5 If the Star...

Page 15: ...turer recommends replacing the entire NVRAM Do not recharge or burn this battery Used NVRAM must be handled in accordance with local regulations Safety and Ecological Notes for Disposal 1 Never incinerate toner bottles or used toner Toner dust may ignite suddenly when exposed to an open flame 2 Dispose of used toner developer and organic photoconductors in accordance with local regulations These a...

Page 16: ...s other than those specified in this manual may result in hazardous radiation exposure Turn off the main switch before attempting any of the procedures in the Laser Unit section Laser beams can seriously damage your eyes Trademarks Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and or other countries PostScript is a registered trademark of Adobe Syste...

Page 17: ...ustomer Engineer 7 Customer Engineer 7 Reference Material for Maintenance 7 Before Installation Maintenance 7 Shipping and Moving the Machine 7 Power 7 Installation Disassembly and Adjustments 8 Special Tools 8 During Maintenance 8 General 8 Safety Devices 8 Organic Cleaners 9 Power Plug and Power Cord 9 After Installation Servicing 10 Disposal of Used Items 10 Points to Confirm with Operators 10 ...

Page 18: ...eneral Differences 24 Common AIO 25 Feature Summary 25 General Features 25 Duplex Printing 26 Important Points to Remember 26 General Configuration 27 Printer Configuration 27 3 in 1 Configuration 28 4in1 Configuration 29 Operation Panels 31 Printer Operation Panel 31 3in1 Operation Panel 32 4in1 Operation Panel 32 Alert LEDs 33 Overview 34 Paper Path 34 Drive Layout 35 Image Writing 36 2 Installa...

Page 19: ...g 41 4 Replacement and Adjustments Before You Begin 43 Precautions 43 Special Tools 43 Printing the Test Page and Reports 43 Basic Procedures 45 Before You Begin 45 Printer Covers 45 AIO 45 Output Tray 46 Front Cover 46 Top Cover 46 Maintenance Cover 48 Right Cover 49 Left Cover 50 Rear Cover 51 3in1 Covers Platen Cover Flatbed Unit 51 Platen 51 AIO 52 Output Tray 52 Front Cover 52 Right Cover 52 ...

Page 20: ... the Fusing Unit 66 Utilities and Maintenance 71 Operation Panels 73 Printer Operation Panel 73 3in1 Operation Panel 74 4in1 Operation Panel 75 Laser Unit 77 Removing the Laser Unit 77 After Replacing the Laser Unit 79 Paper Feed and Exit 81 Paper Feed Roller 82 Friction Pad 88 Paper Transport Roller 89 Image Transfer Roller 90 Paper Exit Roller 92 Sensors 93 Registration Sensor 93 Exit Sensor 94 ...

Page 21: ...mostat 113 Ground Plate 115 PCB 116 Before You Begin 116 Printer Main Board 116 3in1 Main Board 119 4in1 Main Board 123 After Replacing the Main Board 126 4in1 Fax Board 127 4in1 Fax Speaker 128 PSU 129 HVPS 132 Scanner Unit 3in1 and 4in1 136 ADF 4in1 only 137 Refilling the AIO 138 Before You Begin 138 AIO Toner Packs 138 Toner End Alert Printer 3in1 138 Toner End Alert 4in1 138 More About the Ton...

Page 22: ...al Screen 148 Status Tab Change Button 150 Job Log Tab 151 User Tool Tab 153 System Tab 154 Printer Tab 156 Copy Tab 157 Fax Tab 158 Smart Organizing Monitor Service Mode 159 What Is Service Mode 159 Service Mode Screen 159 4in1 User Tools 165 Fax Maintenance 4in1 178 Fax Test 4in1 186 6 Troubleshooting Service Calls 189 Overview 189 General 189 Fusing Related SC Codes 189 When an Error Occurs 190...

Page 23: ... Test Page 207 Off line output 207 Dark Lines in Halftone Areas 208 Common Problems 209 All Models 209 Refillable Printer 3in1 210 4in1 and unrefillable printer 3in1 210 7 Energy Saving Energy Save 213 Energy Save Modes 213 Energy Save Operation 213 Timer Settings and Return to Standby Mode 214 Recommendations 214 Paper Save 215 Effectiveness of Duplex Combine Functions 215 1 Duplex 215 2 Combine ...

Page 24: ...22 ...

Page 25: ...tions See Appendices for the following information Before You Read These Specifications General Specifications Printer Specifications Copier Specifications Scanner Specifications Fax Specifications Reports Software Specifications 23 ...

Page 26: ...r Type has a very small operation panel 1 on the right with only two buttons and no display The top of the machine is covered by a thin maintenance cover 2 The 3in1 Type has a larger operation panel 3 on the left with more buttons and a 2 digit display The top of the machine is covered by a platen cover 4 and flatbed scanner unit 5 1 Product Information 24 ...

Page 27: ...ner the toner waste tank can be emptied and the toner supply tank can be refilled with fresh developer toner An AIO can be refilled up to three times this is the approximate service life of the drum The refillings greatly extend the service life of the AIO The AIO can be easily removed and replaced by the user Feature Summary General Features Unlike other machines in their class these machines are...

Page 28: ... ADF and flatbed unit The 3 in 1 has the flatbed unit but not the ADF The Printer has neither ADF nor flatbed Smart Organizing Monitor This utility installed with the printer driver at installation is used to configure the system and handle errors of all machines of this series Message and error displays Only the 4in1 has a LCD display that can show errors SC codes and messages The 3in1 display is...

Page 29: ...rinting stops due to paper running out or a paper settings error You can also press this key to print a test page 5 Job Reset key Press this key to cancel an ongoing print job 6 Alert indicator This indicator lights up red when the machine runs out of paper or consumables when the paper settings do not match the settings specified by the driver or when other errors occur 7 Output tray extension Pu...

Page 30: ...power cord to the machine here Insert the other end of the cable into a nearby wall outlet 13 Power Switch Use this switch to turn the power on or off 3 in 1 Configuration 1 Control panel Contains a screen and keys for machine control 2 Exposure glass cover Open this cover to place originals on the exposure glass 3 Input tray This tray can hold up to 50 sheets of plain paper 4 Exposure glass Place...

Page 31: ... printing 9 Maintenance cover Lift up this cover to replace consumables or clear a paper jam 10 USB port Use this port to connect the machine to a computer using a USB cable 11 Power Connector Connect the power cord to the machine here Insert the other end of the cable into a nearby wall outlet 12 Power switch Use this switch to turn the power on or off 4in1 Configuration 1 Control panel Contains ...

Page 32: ...is cover to pull out the output tray before printing 11 Maintenance Cover Lift up this cover to replace consumables or clear a paper jam 12 Auto document feeder Exposure Glass Cover The auto document feeder ADF is integrated with the exposure glass cover Open this cover to place documents on the exposure glass 13 Original tray extension Pull out this tray extension to hold the originals 14 USB por...

Page 33: ...Operation Panels The operation panel for each machine of this series is different Printer Operation Panel No Name 1 Reset Key 2 Start Key 3 Power Indicator 4 Alert Indicator New Product Information 31 ...

Page 34: ...n Panel No Name No Name 1 Display LCD 6 Cancel Stop Key 2 Copy Number Key 7 Start Key 3 Density Indicator 8 Power Indicator 4 Density Key 9 Alert Indicator 5 ID Copy Key 4in1 Operation Panel 1 Product Information 32 ...

Page 35: ...hine is in energy save mode The Power LED FLASHES at 1 sec intervals when The PC is communicating with the machine After picking up handset to talk 4in1 During copying During printing During scanning During firmware update Alert LED The alert LED remains OFF while the printer is functioning normally or goes OFF after a problem with the machine has been resolved The alert LED lights and remains ON ...

Page 36: ...d the rotation of the paper feed roller feeds the sheet of paper from the tray The paper feeds between the nip of the paper transport rollers The registration sensor 4 detects the leading edge of the paper This triggers the laser unit above which writes the image onto the drum The registration sensor will trigger an error if the leading and trailing edge of the paper does not pass within the presc...

Page 37: ...0 and is stacked face up on the output tray 11 Drive Layout 1 Main Motor 6 Hot Roller 2 Gear Train 7 Pressure Roller 3 Paper Feed Roller 8 Paper Exit Rollers 4 Paper Transport Rollers 9 Paper Feed Roller Solenoid 5 Drum inside AIO One main motor 1 and a gear train 2 drive 3 paper feed roller 4 paper transfer rollers 5 drum 6 hot roller 7 pressure roller and 8 paper exit rollers The paper feed roll...

Page 38: ...aper fed from the paper transport rollers and triggers the laser unit to fire the laser The polygon mirror 2 shoots the laser through lenses and mirrors 3 and onto the surface of the drum 4 Toner from the AIO forms the image on the drum The toner image is pulled from the surface on the drum onto the paper by the image transfer roller 5 1 Product Information 36 ...

Page 39: ...ck Installation Guide Environment Temperature 15 C to 25 C 59 F to 77 F Humidity 30 to 70 Rh 1 The machine can be used slightly out of the recommended ranges for temperature and humidity Operational Range but for best performance use the temperature within the recommended ranges 2 Ambient Illumination Less than 2 000 lux do not expose the AIO to strong light especially direct sunlight 3 Ventilatio...

Page 40: ...ons Power Requirement Power Source 220 to 240V 50 60 Hz 4A or less Check the machine installation and confirm the following important points Power plug fits tightly in the outlet Power plug is clean and free of dust The machine power plug is not connected to a shared source The machine should be properly grounded The power cord should be free and not wrapped around the leg of a chair or table or b...

Page 41: ...t Hold the machine horizontal while carrying it to prevent possible toner scatter inside the machine Before transporting the printer to a remote location re pack it in its original box and packing material Smart Organizing Monitor Smart Organizing Monitor is the utility that allows the operator to view and change the machine settings for Paper size and type System Settings Printer settings Copy se...

Page 42: ...tends the service life of the AIO unit Before loading paper the paper size and paper type must be selected on the initial screen System Settings of the smart Organizing Monitor The same paper size and paper type must also be selected with the printer driver at the start of a job A mismatch error will occur if the paper size type settings in the Smart Organizing Monitor and the printer driver are n...

Page 43: ...ke benzene thinner acetone etc to clean the machine These materials can damage the plastic covers and other parts of the printer Make sure that the operators know how to clean the machine The machine should be cleaned periodically with a dry cloth If dry wiping is not sufficient used a soft damp cloth with a neutral detergent and then dry wipe Inspect the plug and clean away any dust or grime befo...

Page 44: ...e 3in1 4in1 with a soft damp cloth and then wipe it with a dry cloth 1 Clean the scanning glass of the 4in1 with a soft damp cloth and then wipe it with a dry cloth For more details about cleaning please refer to the machine operating instructions 3 Preventive Maintenance 42 ...

Page 45: ...the Test Page and Reports The table below is a quick reference to help you find how to print a report Detailed descriptions of these reports are provided in another section of this manual page 148 Keep these points in mind when you use this table The User Tools menu is available for the 4in1 Only the 4in1 has the User Tools key The Fax Maintenance menus are available for the 4in1 only because only...

Page 46: ...er Tools select Fax Transmission Standby List from the List Test list click Print 6 Service Data List Sample Stop Reset 1 0 7 Start Fax Maintenance Report Service Data List Sample 7 T 30 Protocol List Report Stop Reset 1 0 7 Start Fax Maintenance Report T 30 Protocol List Report 8 TX Standby File List User Tools Report Print Set TX Standby File List 9 TX Status Report User Tools Fax Features Repor...

Page 47: ...d scanner only not ADF 4in1 Main board has flat connectors for both the flatbed scanner and ADF Before you service the machine make sure that you know how to open the Service Mode screen of the Smart Organizing Monitor This procedure is not described in this service manual For more details about how to open the Service Mode screen of the Smart Organizing Monitor refer to the service training mater...

Page 48: ...ed to remove the output tray in order to remove the front cover Avoid removal of the output tray unless you are replacing it Repeatedly removing and attaching the output tray can weaken it a make it loose Front Cover 1 Lower the output tray and remove the front cover 2 Top Cover Preparation Remove front cover See above 4 Replacement and Adjustments 46 ...

Page 49: ... the paper tray cover 2 Release the rear tabs A on the left and right 3 Release the front tabs B on the left and right 4 Use the tip of a small screw driver to release the tabs at A B C 3 Basic Procedures 47 ...

Page 50: ...r The top cover can be removed easily with the maintenance cover attached Do not remove the maintenance cover unless it needs to be replaced Repeatedly removing and attaching the maintenance cover can weaken or break the fragile tabs 1 Lay the top cover on a flat surface 2 Release the tabs and remove the maintenance cover 5 4 Replacement and Adjustments 48 ...

Page 51: ...that show you where the tab releases are located There are three tabs on the bottom There is one tab on the back 2 Lift the machine slightly 3 Release the tab on the back 1 4 Release the tabs on the bottom 3 5 Separate the cover from the right side of the machine Basic Procedures 49 ...

Page 52: ...r Preparation Remove Front cover Top cover 1 Separate the tabs at the rear and front 2 2 Locate the triangle marks that show you where the tab releases are located on the bottom 4 Replacement and Adjustments 50 ...

Page 53: ... from the left side of the machine Rear Cover The rear cover does not require removal unless the PSU requires replacement page 129 3in1 Covers Platen Cover Flatbed Unit Platen 1 Raise the platen and then lift it straight up to remove it Basic Procedures 51 ...

Page 54: ... of the machine 3 Place the AIO on a flat clean surface as shown above so the drum is not exposed to light Output Tray Same as the Printer page 45 Front Cover Same as the Printer page 45 Right Cover 1 Remove the screw on top of the right cover 1 4 Replacement and Adjustments 52 ...

Page 55: ...the tab releases are located on the bottom 3 Release the tabs on the top A and rear B 3 4 Release the tabs on the bottom C and remove the cover 3 Left Cover Preparation Raise the flatbed unit Remove the AIO Remove the front cover Basic Procedures 53 ...

Page 56: ...lit ends of the pin are located 3 With your fingers or the tips of a pair of radio pliers compress the split ends B of the pin push it to the left and then remove it The pin is split into four sections but only two sides protrude to lock and release the pin 4 At the triangle markers release the tabs A Front 1 B Rear 1 C Bottom 3 4 Replacement and Adjustments 54 ...

Page 57: ...placed Preparation Remove the right cover 1 Use a pair of radio pliers to remove the spring A 1 2 Use the tip of a small screwdriver to release the guides B 2 Rear Cover The rear cover does not require removal unless the PSU requires replacement page 129 Basic Procedures 55 ...

Page 58: ...r Flatbed Scanner Unit Preparation Remove AIO Front Cover Right Cover Left Cover 1 Disconnect the flat cables 2 2 Disconnect harness A 2 1 3 Pull the harness out of harness guide B 4 Replacement and Adjustments 56 ...

Page 59: ...4 Pull the flat cable out of the ferrite plate A and then remove the harness guide 5 Remove the right hinge pin 1 6 Remove the left hinge pin 1 Basic Procedures 57 ...

Page 60: ...7 The hinge pins are identical Either pin can be re installed on either side 8 Lift the flatbed unit off the top of the machine 4 Replacement and Adjustments 58 ...

Page 61: ...emove the cover Re installation 1 Before you re install the flatbed unit on top of the machine insert the wide flat cable through the ferrite plate It is very difficult to thread this flat cable through the plate after setting the flatbed unit on top of the machine Basic Procedures 59 ...

Page 62: ...e the pegs on each end of the tray 2 Remove the tray AIO Same as the Printer page 45 Output Tray Same as the Printer page 45 Front Cover Same as the Printer page 45 Right Cover Same as the 3in1 page 51 Left Cover Same as the 3in1 page 51 4 Replacement and Adjustments 60 ...

Page 63: ...ar cover does not require removal unless the PSU requires replacement page 129 ADF Flatbed Unit Preparation Remove 1 Original feed tray 2 AIO 3 Front Cover 4 Right Cover 5 Left Cover 6 Disconnect the bottom connectors on the right 2 3 Basic Procedures 61 ...

Page 64: ...7 Disconnect the ground wire 1 8 Disconnect the FFC s A 3 9 Disconnect the harness from the harness guide B 10 Disconnect the harness guide A 1 4 Replacement and Adjustments 62 ...

Page 65: ...11 Pull the flat cable out of the ferrite plate B and then remove the harness guide 12 Remove the right hinge pin 1 13 Remove the left hinge pin 1 Basic Procedures 63 ...

Page 66: ... pins are identical Either pin can be re installed on either side 15 Left the flatbed unit and ADF off the top of the machine together 16 Lay flatbed unit and ADF on a flat surface 4 Replacement and Adjustments 64 ...

Page 67: ...17 Use the tip of a small screw driver to release the hinges 2 18 Pull the harnesses through the rear right corner of the flatbed unit Basic Procedures 65 ...

Page 68: ... the ferrite plate It is very difficult to thread this flat cable through the plate after setting the flatbed unit and ADF on top of the machine Removing the Fusing Unit Preparation Printer page 45 AIO Front cover Left cover 3in1 page 45 AIO Front cover Left cover 4in1 page 45 AIO 4 Replacement and Adjustments 66 ...

Page 69: ... Front cover Left cover 1 Disconnect the fusing unit harness A 1 2 Free the harness B 2 Basic Procedures 67 ...

Page 70: ...3 Pull the harness out of the harness guide 4 Free the harness 1 5 At the front disconnect the fusing unit 4 4 Replacement and Adjustments 68 ...

Page 71: ...6 Disconnect the thermistor harness 1 7 Disconnect the exit sensor 1 Basic Procedures 69 ...

Page 72: ...ss the front A and up the right side B 9 Pull the fusing unit A partially out of the front of the machine 10 Pull the fusing unit harness through the hole B 11 Pull the fusing unit out of the machine and lay it on a flat surface 4 Replacement and Adjustments 70 ...

Page 73: ...achine in Ready mode press Copy Fax 3 Engine Maintenance Counter Information Error History Items 3 4 and 5 in the table above are on the Service Mode screen of the Smart Organizing Monitor 1 Open Smart Organizing Monitor 2 Enter the service mode to display the Service Mode screen There are other important features in the Smart Organizing Monitor that are used during servicing Printing a Test Page ...

Page 74: ... Please remember that these User Tools menus are available with the 4in1 only The Printer 3in1 do not have a User Tools key on their operation panels 4 Replacement and Adjustments 72 ...

Page 75: ...Operation Panels Printer Operation Panel Preparation Remove top cover page 45 1 Lay the top cover on a flat surface 2 Operation panel PCB 1 Operation Panels 73 ...

Page 76: ... Raise the platen and then lift it straight up to remove it 2 Press firmly on the top edge of the operation panel and push toward the front of the machine until you hear it click and release 4 Replacement and Adjustments 74 ...

Page 77: ... operation panel straight up to disconnect the hooks at three points 4 Turn the operation panel over and then disconnect the flat cable 1 4in1 Operation Panel 1 Raise the ADF and flatbed unit Operation Panels 75 ...

Page 78: ...move left screw A and right screw B 2 3 While supporting the operation panel with one hand remove the center screw 1 4 Lower the operation panel slightly and disconnect it 1 4 Replacement and Adjustments 76 ...

Page 79: ...it Never attempt to disassemble the laser unit and then reinstall it in the machine Preparation Printer page 45 AIO Front top cover Top cover 3in1 page 45 AIO Front Left Right covers Flatbed unit 4in1 page 45 Original feed tray AIO Front Left Right covers ADF Flatbed Unit Laser Unit 77 ...

Page 80: ...er 1 The Printer does not have this white cover The procedure below from Step 2 applies to all three machines 2 Disconnect the laser unit from the main board A Ground wire 1 B Connector 1 C Connector 1 1 You may need a small screwdriver to release the clamp 3 Pull the ground wire and connectors A through the frame 4 Replacement and Adjustments 78 ...

Page 81: ... 4 5 Remove the laser unit and lay it on a flat surface After Replacing the Laser Unit After replacing the laser unit print the Test Page and check the position of the image area on the page 1 Start Smart Organizing Monitor Laser Unit 79 ...

Page 82: ...e satisfactory Margin Width mm A Left 4 2 B Right 4 2 C Leading 4 2 D Trailing 4 2 4 Enter the service mode and display the Service Mode screen 5 Adjust the Factory Registration settings to adjust the margins Horizontal Shifts the image left or right to adjust the left margins Vertical Shifts the image up or down to adjust the top bottom margins 4 Replacement and Adjustments 80 ...

Page 83: ...r Preparation These items must be removed before doing any procedure in this section Do this now before going to any other part of this section Printer AIO page 45 Front cover Top cover Right cover Left cover Laser unit page 77 3in1 AIO page 45 Front cover Top cover Right cover Left cover Platen cover Flatbed unit Laser unit page 77 4in1 Paper Feed and Exit 81 ...

Page 84: ...ver Left cover Flatbed unit ADF Laser unit page 77 Paper Feed Roller 1 Set the machine so you can see the bottom plate 2 Remove the screw that fastens the bottom plate 1 3 Slide the plate to release and remove it 4 Replacement and Adjustments 82 ...

Page 85: ...sconnect the feed guide A At the top 2 B On the bottom of the machine 2 5 At the top disconnect the arm pegs on the left A and on the right B 6 Lift the feed guide out of the machine Paper Feed and Exit 83 ...

Page 86: ... The paper feed roller A in the center of the paper path is permanently attached to its shaft 9 On the right disconnect the gear train B 3 10 Remove the gear train and lay it on a flat surface as shown above to prevent the gears from falling off 4 Replacement and Adjustments 84 ...

Page 87: ...11 Remove the pickup solenoid and plate 1 1 12 Pinch the hook lock release on one way clutch and pull the clutch off the shaft 1 13 The one way clutch comes off as one piece Paper Feed and Exit 85 ...

Page 88: ...clutch in place when it is re installed 15 Inside the machine on the left grip the end of the paper feed roller A 16 Bend it slightly B and pull it out of its guide hole 17 Pull the end of the shaft A straight up 4 Replacement and Adjustments 86 ...

Page 89: ...18 Remove the shaft B 19 The paper feed roller and shaft are replaced as one unit the roller is permanently attached to the shaft Paper Feed and Exit 87 ...

Page 90: ...Friction Pad 1 Remove 3 screws 3 2 Release 2 tabs 2 4 Replacement and Adjustments 88 ...

Page 91: ...n Remove the paper feed roller page 82 1 On the right end of the roller A lift the end of the shaft out of its groove 2 Lift the roller out of the bracket at B 3 Start pulling out the roller from the right side C Paper Feed and Exit 89 ...

Page 92: ...lar on the left end of the roller A is black The collar on the right end of the roller B is white The transfer roller must be installed the same way with the black collar on the left and white collar on the right 2 The collars are set in grooves Pull up on both ends of the transfer roller A and B to free the collars 4 Replacement and Adjustments 90 ...

Page 93: ... the spring from the left end A and right end B to prevent the springs from getting lost If you are replacing the transfer roller save these springs New springs may not be provided with the new transfer roller Re installation Paper Feed and Exit 91 ...

Page 94: ...m that the roller bounces up and down evenly If the center or either end of the roller does not bounce up and down freely this means that one or both springs at the ends of the roller are not installed correctly Remove the transfer roller and re install it Make sure each spring is set onto the metal peg on both sides Paper Exit Roller The fusing unit must be removed in order to remove the exit rol...

Page 95: ...egistration Sensor Preparation Remove the AIO 1 Raise the machine so you can see the bottom 2 Disconnect the bottom plate and remove it 1 3 Locate the registration sensor on the bottom of the machine Sensors 93 ...

Page 96: ...onnect the sensor and remove it 1 3 Exit Sensor Preparation Remove the front cover 2 1 On the front of the fusing unit A disconnect the exit sensor B 1 2 Remover the sensor 3 4 Replacement and Adjustments 94 ...

Page 97: ...45 Front cover Right cover 3 in 1 AIO page 51 Front cover Right cover 4 in 1 AIO page 60 Front cover Right cover 1 The main motor A on the right side of the machine drives all gears and rollers in the paper path 2 Disconnect and remove gear train B x3 Main Motor 95 ...

Page 98: ...e as shown above to prevent the gears from falling off 4 Free the harnesses A x2 5 Disconnect the motor mount B x3 6 Remove the motor mount A with the motor attached 7 Lay the motor mount B face down so the gears are up 4 Replacement and Adjustments 96 ...

Page 99: ...8 Remove gear A and then gear B 9 Disconnect gear A x1 10 After the e ring is removed the gears B will spring up slightly 11 Remove gear A and then gear B Main Motor 97 ...

Page 100: ...12 Remove gear A and spring B 13 Remove the screws x3 14 Lift the motor mount plate off the motor 4 Replacement and Adjustments 98 ...

Page 101: ...15 Turn the motor over Reinstalling the Main Motor 1 Match boss A with the hole B on the motor plate This aligns the holes correctly for re attachment of the motor to the motor mount plate Main Motor 99 ...

Page 102: ...Solenoid Pickup Roller Solenoid Preparation Remove the right cover page 45 1 Free the solenoid harness A 1 2 Remove screw B 1 3 Remove plate A and then solenoid B 4 Replacement and Adjustments 100 ...

Page 103: ...Solenoid 101 ...

Page 104: ...er 4in1 page 45 AIO Front cover Left cover Speaker see below 1 If you are servicing the 4in1 you must move the speaker so you can access the breaker switch Release the tabs at the top of the speaker mounting plate 2 Move the speaker slightly to the right you do not need to remove it 4 Replacement and Adjustments 102 ...

Page 105: ...2 Remove the breaker switch screw A 1 3 Disconnect and remove the switch B 2 Switches 103 ...

Page 106: ...nter page 45 Front cover Top cover Left cover 3in1 page 45 Front cover Right cover 4in1 page 45 Front cover Right cover 1 The output tray push switch is mounted at A and connected to the main board at B 4 Replacement and Adjustments 104 ...

Page 107: ...2 Disconnect the harness at A and B 1 2 3 Release the harness 1 4 With finger tips or a pair of radio pliers depress the top and bottom of the switch release at A 5 Pull out the switch B Switches 105 ...

Page 108: ...4 Replacement and Adjustments 106 ...

Page 109: ... Lamp Thermistor Paper Exit Roller Hot Roller Pressure Roller Fusing Unit Thermostat Ground Plate Fusing Lamp Preparation Remove the fusing unit page 66 1 Remove the right cover A of the fusing unit x2 x1 2 Remove the left cover A of the fusing unit x2 Fusing Unit 107 ...

Page 110: ...rews on the left side A and the right side B to free the Fusing Lamp x2 4 Pull out the Fusing Lamp carefully and lay it on a clean and flat surface Do not lose the little metal plate 4 Replacement and Adjustments 108 ...

Page 111: ...over of the fusing unit x4 The small springs hold the three stripper pawls on the opposite side of the hot roller It is recommended to remove the pawl springs in order to prevent the springs or pawls from falling off and being lost 1 Free the thermistor in the fusing unit from the frame x4 Fusing Unit 109 ...

Page 112: ...lease the lock pawl A of the exit roller gear x1 2 Remove the gear on the paper exit roller B 3 Free the front plate x4 4 Slide the front plate out of the metal frame and turn the paper exit roller A until you see the flat side of the roller shaft facing up 5 Pull out the paper exit roller A straight up to remove it from its cradle 4 Replacement and Adjustments 110 ...

Page 113: ...he shaft Hot Roller Preparation Remove the fusing unit page 66 Remove the top cover of the fusing unit 1 Remove the metal plate A attached to the thermistor in the fusing unit x4 2 Remove the ring on the left side which has no gear 3 Pull down the lever to reduce pressure Fusing Unit 111 ...

Page 114: ...rface of the hot roller with your fingers or bare hands If the roller requires cleaning wipe the surface with a clean and dry cloth Pressure Roller Preparation Remove the fusing unit page 66 Remove the hot roller 1 Remove two bearings A on the hot roller 4 Replacement and Adjustments 112 ...

Page 115: ...the hot roller with your fingers or bare hands If the roller needs cleaning wipe the surface with a clean and dry cloth Thermostat Preparation Remove the fusing unit page 66 Remove the top cover of the fusing unit 1 Turn the top cover of the fusing unit inside out and remove the cover of the thermostat x3 Fusing Unit 113 ...

Page 116: ...nother use NEW one Never attempt to reset a blown thermostat by manipulating the edges of the black cover with a screw driver Resetting a thermostat manually could cause a failure to detect overheating in the fusing unit and cause a fire hazard 4 Replacement and Adjustments 114 ...

Page 117: ...Ground Plate 1 Note the correct position for the ground plate before re installation Fusing Unit 115 ...

Page 118: ... are no backup function for settings and user information Before you replacing the main board or FAXboard be sure to print out information pages e g configuration page Fax Speed Dial List LaserU 16ppm LaserU 13ppm LaserU Main board Service part 16ppm 13ppm Preinstalled on 16 ppm Machine 16ppm 13ppm Preinstalled on 13 ppm Machine 13ppm 13ppm Printer Main Board Preparation page 45 Front cover Top co...

Page 119: ...1 Disconnect board at the top 1 5 2 Disconnect board on the left and bottom edges 6 The socket at A is empty Nothing is disconnected or reconnected here PCB 117 ...

Page 120: ...3 Disconnect and remove the board 5 Re installation 1 When you re install the board be sure to re connect the ground wire at the upper left corner of the main board 4 Replacement and Adjustments 118 ...

Page 121: ...oard has been replaced be sure to do the procedures for after replacing a main board page 126 3in1 Main Board Preparation page 45 Front cover Right cover 1 Before you begin note that there is no connector at A PCB 119 ...

Page 122: ...2 Disconnect the flat cables at the upper right corner 2 3 Disconnect the center harness 2 1 4 Above the board disconnect the center harness from the harness guide 4 Replacement and Adjustments 120 ...

Page 123: ...5 Disconnect the lower left corner of the board 4 6 Disconnect the upper right corner of the board 6 7 Disconnect the main board 6 PCB 121 ...

Page 124: ... the center harness bracket 9 Remove the board Re installation 1 When you re install the board be sure to re connect the ground wire at the upper left corner of the main board 4 Replacement and Adjustments 122 ...

Page 125: ...ure to do the procedures for after replacing a main board page 126 4in1 Main Board Preparation page 45 Front cover Right cover 1 Before you begin note that one connector socket is empty 2 Disconnect speaker harness A 1 3 Open clamps B 2 PCB 123 ...

Page 126: ... Disconnect lower right connectors C 3 5 Remove the ground screw and flat connectors 1 3 6 On the top left corner of the board remove the ground screw and connectors 1 5 4 Replacement and Adjustments 124 ...

Page 127: ...7 On the left side and bottom left edge of the board disconnect the connectors 5 8 Disconnect the bottom of the center brace and remove it 1 9 Remove the remaining screws 3 PCB 125 ...

Page 128: ...ter replacing a main board page 126 After Replacing the Main Board Do the procedures below after replacing the main board 1 Start Smart Organizing Monitor 2 Enter the service mode to display the Service Mode screen 3 Do these settings on the service mode screen Setting Comment Fuser SC Detect Signals a fatal error after three consecutive jams in the fusing unit Serial No Serial number of the machi...

Page 129: ...ment of the image area Vertical Restores factory setting for vertical alignment of the image area 4in1 Fax Board The fax board is behind the main board Preparation Remove the 4in1 Main Board page 123 1 Disconnect and remove the fax board 1 3 The screw at A is a wide thread tapping screw for plastic Make sure that you re fasten it at this position PCB 127 ...

Page 130: ...4in1 Fax Speaker Preparation page 45 Front cover Left cover 1 Disconnect the speaker harness 1 4 Replacement and Adjustments 128 ...

Page 131: ...2 Disconnect and remove the speaker 1 2 PSU Preparation Printer Front cover page 45 Right cover PCB 3in1 Front cover page 45 Right cover PCB 129 ...

Page 132: ...cover page 45 Right cover PCB 1 Open the clamps and free the harnesses 2 2 Disconnect the rear cover on the right 2 If you are servicing the 4in1 you do not need to remove the clamp A 4 Replacement and Adjustments 130 ...

Page 133: ...3 On the left side slide the base of the supply plug off its mount 4 Disconnect both connectors 2 PCB 131 ...

Page 134: ...r cover a short distance away from the back of the machine and then pull the harness through the hole at the corner of the machine 7 Lay the rear cover on a flat surface 8 Disconnect the PSU 1 9 Remove the PSU 6 HVPS Preparation 4 Replacement and Adjustments 132 ...

Page 135: ...over Left cover Platen cover Flatbed unit 4in1 Front cover page 45 Top cover Right cover Left cover Flatbed unit ADF 1 The HVPS is in contact with four spring loaded terminal heads behind the board These contacts are from the AIO 2 Free the fusing unit harness out of the guide page 66 PCB 133 ...

Page 136: ...ss x1 press the tab to release it pull the 2 edge tabs to remove the board AIO Terminals There are four AIO springs but only three terminal nodes Points 1 2 3 have terminal nodes on the end of the springs Point 4 consists of a spring only 4 Replacement and Adjustments 134 ...

Page 137: ...ith the terminal nodes are inserted in the other holes 2 When you re install the board make sure that the edge tabs are inserted into the bottom slots If the board is not inserted correctly you will not be able to re attach the harness guide the holes will not align correctly PCB 135 ...

Page 138: ...Scanner Unit 3in1 and 4in1 There are no serviceable parts in the scanner unit If other part malfunctions occur replace the whole scanner unit page 45 4 Replacement and Adjustments 136 ...

Page 139: ...ADF 4in1 only The only serviceable part in the ADF is the original tray cover If other part malfunctions occur replace the whole ADF ADF 4in1 only 137 ...

Page 140: ...perature and humidity Also toner quality may deteriorate if the printer is not used for a long period of time Encourage operators to have at least one replacement AIO on hand For optimum printing results use only the AIOs and toner packs for refilling recommended for use with this machine Toner End Alert Printer 3in1 The Printer and 3in1 have no system to alert the operator when the toner supply o...

Page 141: ...replace the AIO or re fill the AIO with new toner The status of the Toner End Option setting can be checked in three ways When toner detection is on Toner End Option is set for Stop Printing the machine displays a progress display as shown below in the left column When toner detection is off Toner End Option is set for Continue Printing the progress bar is blank with two asterisks to the right Use...

Page 142: ...ze Mask Refill Procedure The refilling procedure should be performed by a trained service technician Removing Old Toner Different from ME P1 MF1 ME P2 MF2 don t have old toner output port on AIO The capacity of old toner tank can support three times refilling 4 Replacement and Adjustments 140 ...

Page 143: ...Filling the AIO with New Toner 1 Remove the round cap of the toner supply tank with a screwdriver Refilling the AIO 141 ...

Page 144: ...ting large a hole will cause toner to scatter 3 Raise the end of the AIO about 30 degrees by placing something under the toner supply tank as shown above 4 Insert the tip of the funnel in the port of the toner supply tank You must hold the funnel to prevent the tip of the funnel from touching and damaging components inside the AIO 4 Replacement and Adjustments 142 ...

Page 145: ...is exposed 6 Slowly pour the toner from the pack A into the mouth of the funnel Pour the toner slowly to prevent it from clumping the neck of the funnel If the toner flow stops use the tip of the screwdriver B to stir the toner gently so it falls through the neck of the funnel Refilling the AIO 143 ...

Page 146: ...d cap of the toner supply tank After Refilling Different from ME MF1 4in1 toner counter of ME MF2 4in1 can t be reset It need to be setting at User Tools Toner End Option Continue Printing 4 Replacement and Adjustments 144 ...

Page 147: ...wer unplug the USB cable or do any other operation during the update Before you update the firmware Print a Configuration Page before and after updating the firmware Make sure that the machine is on and connected to the PC by its USB cable Never disconnect the USB cable while the firmware is being updated Make sure that the PC is set so it does not enter standby mode or sleep mode automatically du...

Page 148: ...3 The Configuration Prints the current Firmware Version number 4 Click the User Tools tab and then click Printer Configuration 5 Click Printer Firmware Update 5 System Maintenance Reference 146 ...

Page 149: ...er selecting the correct file a message confirms that firmware update has completed 10 Cycle the machine off on to initialize the new firmware 11 Print another Configuration Page as you did in Step 4 12 Compare the Firmware Version numbers to confirm that the number for the new version of the firmware is printed Firmware Update 147 ...

Page 150: ... Fax tab 4in1 has the System Printer Copy and Fax tab Status tab Job log tab User tool tab Print log Fax log System tab Printer tab Copy tab Fax tab Printer Yes Yes No Yes Yes No No 3in1 Yes Yes No Yes Yes Yes No 4in1 Yes Yes Yes Yes No No Yes In the screen samples used below to describe the Smart Organizing Monitor are from the 4in1 Differences between the screens are noted when appropriate Initi...

Page 151: ... Configuration buttons that allow the operator to do test prints and change the device settings Toner 4in1 and unrefillable printer 3in1 This is the toner count progress bar that shows the progress of toner consumption When the progress bar appears as shown above the Toner End Option in User Tools is set for Stop Printing The machine will issue a near end alert when the AIO is almost out of toner ...

Page 152: ...d does not issue a toner end alert The machine will keep printing until all the toner is used in the AIO The operator will know when it is time to replace or re fill the AIO when prints become faint Counter Displays the total number of sheets printed by the machine Status Tab Change Button Paper Size Allows the operator to select the size of the paper that will be loaded in the printer Name Size A...

Page 153: ... x 182 mm 16K 197 x 273 mm 16K 195 x 270 mm 16K 184 x 260 mm Custom Paper Size Configure the actual size of the paper with the Custom Paper Size settings on the Printer tab of the Printer Configuration screen Paper Type Allows the operator to select the type of paper that will be loaded in the printer Thin Plain Thick Recycled Job Log Tab Utilities 151 ...

Page 154: ...mpleted Job has been completed Canceled Job was canceled before completion Error Error in the current job paper jam mismatch Error is also displayed while the machine is waited paper printed on one side to be set again for reverse side printing Processing Job is current in progress Fax Log Information Log Fax Log The Fax Log is available for the 4in1 only The Fax Log is limited to the last 100 fax...

Page 155: ...uration Page Lists current machine settings Fax Speed Dial List Lists the numbers registered for speed dialing Fax Journal Lists the TX RX transactions Fax Transmission Standby List Lists all the faxes stored in memory and queued for transmission Print button Prints the item selected from the List Test drop down list Printer Configuration button Opens the Printer Configuration Screen see below Uti...

Page 156: ... the size of the paper that is vertical relative to the feed direction of the machine Width Range 90 to 216 mm 3 54 to 8 5 inch Adjustment 1 mm or 0 01 inch steps Vertical 148 to 356 mm 5 83 to 14 02 inch Enter the size of the paper that is horizontal relative to the feed direction of the machine Default 210 x 297 8 50 x 11 00 5 System Maintenance Reference 154 ...

Page 157: ...the horizontal position of the image area Adjustable in 0 1 mm steps Vertical 15 to 15 Adjusts the vertical position of the image area Adjustable in 0 1 mm steps Energy Saver Mode 1 Switches Energy Saver Mode 1 off on When this feature is on the machine enters Energy Saver Mode 1 after the machine remains idle for 30 sec This time limit is not adjustable Utilities 155 ...

Page 158: ...he current printer driver to be used without reinstallation Low Humidity Mode Two settings are available Off Default On Black lines a few millimeters thick may appear in prints when the machine operates in a low humidity environment Switching this feature on may eliminate these lines Image Density Adjustment Adjusts the overall density of printed pages Adjustable in 6 steps Default 3 Printer Firmw...

Page 159: ...nt of toner is used for printing On Reduces the amount of toner used when printing This setting extends the service life of the AIO but prints appear slightly lighter Use this setting for printing drafts and then switch it off for final prints Reduce Enlarge Selects a pre set zoom rate for enlargement or reduction of copied images Selecting Custom enables the Zoom feature Destination Value EU AP C...

Page 160: ... to receive faxes Range 20 alphanumeric single byte characters or 10 double byte characters Fax Number The fax number of the remote machine to receive faxes Range Up to 20 digits spaces and permitted These settings are used to either register new speed dial settings or to edit existing settings To edit and existing speed dial setting use the scroll bar to display the setting to edit and then click...

Page 161: ... Monitor Service Mode What Is Service Mode The Service Mode is opened from inside the Smart Organizing Monitor Smart Organizing Monitor is the utility that allows the operator to view and change the machine settings It is installed from the CD ROM with the Smart Organizing Monitor selection Service Mode Screen The Service Mode is opened from inside the Smart Organizing Monitor that was installed f...

Page 162: ...of the machine Here is a list of SC errors that are considered fatal errors Once three of any of following errors occurs the machine will shut down and cannot be operated until the service technician has executed a reset see next feature SC541 Fusing Unit Thermistor Error SC542 Fusing Reload Temperature Error SC543 High Temperature Error Soft SC544 High Temperature Error Hard SC545 Fusing Lamp Rem...

Page 163: ... steps for reduction enlargement see Specifications Toner End Option 5 Brand ID This setting should be done for the appropriate brand Settings 1 Ricoh 6 PnP Name This is the Plug and Play name This facilitates the discovery the machine the system without the need for physical device configuration or user intervention in resolving resource conflicts Settings 0 SP111 1 SP111SU 2 SP111SF 3 SP112 4 SP...

Page 164: ...e to the direction of paper feed sub scan direction 98 to 102 0 4 steps 12 CCD Main Regist 3in1 4in1 Adjusts the scan start position in the vertical direction 5 to 5 0 5 mm steps 13 CCD Sub Regist 3in1 4in1 Adjusts the scan start position in the horizontal direction 5 to 5 0 5 mm steps 14 ADF Sub Zoom 4in1 Adjusts the magnification of the image in the sub scan direction copied from an original fed...

Page 165: ...ctory defaults include Counters The total counter which printed on configuration cheat don t be cleared Error Log SC codes Print Log Fax TX RX Log 4in1 Image Data for Faxes TX RX 4in1 Report Images Fax Speed Dial List 4in1 User Tool Settings 4in1 Service Mode settings Fax Maintenance fax related service mode settings 4in1 When this button is clicked the service mode made during will be closed 19 C...

Page 166: ...by ADF original feed 4in1 An original is not counted if it jams in the ADF Fax TX The Fax TX counter increments at completion of each transmission Fax RX The Fax RX counter increments when a Fax prints and when a report prints The counter increments for these reports 1 TX Standby File List 2 Fax Journal 3 TX Status Report and 4 Power Failure 20 Error History There are two classes of errors The SC ...

Page 167: ...has a User Tools button With the Printer or 3in1 you have to use the Service Mode of the Smart Organizing Monitor for engine maintenance and other settings The User Tools settings are saved after the machine is powered off The User Tools default settings are determined by which language is selected The table below is a map of the User Tools menu on the 4in1 For more details please refer to the Ope...

Page 168: ...print job end sound alert Scan Job End Tone For scan job end sound alert Scan Job Error Tone For scan job error sound alert Fax TX End Tone For fax transmission end sound alert Fax TX Error Tone For fax transmission error sound alert Fax RX End Tone For fax reception job end sound alert Fax RX Error Tone For fax reception job error sound alert Set Date Time Set Date 5 System Maintenance Reference ...

Page 169: ...lphanumeric 1 byte characters or 10 2 byte characters Function Priority Copier default or Fax Energy Save Mode Energy Save Mode 1 ON OFF default Enters energy saver mode if the machine remains idle for 30 sec Energy Save Mode 2 ON default OFF Enters the energy saver mode after the length of time for the machine to remain idle has expired Default 1 min This setting can be adjusted in the range 1 to...

Page 170: ...same model as a new device This prevents the PC s Plug and Play function from starting up and allows the current printer driver to be used without reinstallation On Not Fixed USB Port Default Print Cartridge This is the progress bar for toner remaining in the AIO If Toner End Option see below is on Stop Printing this progress bar is also displayed on the initial screen of the SOM If Toner End Opti...

Page 171: ...the level of toner in the AIO When toner runs low the machine issues the toner near end alert and there is enough toner remaining to print about 100 pages When the toner runs out the machine issues the toner end alert and the machine will stop printing Continue Printing The machine will continue to print even after the AIO runs out of toner The operators must replace the AIO when they see the qual...

Page 172: ...it for data from the USB port before it issues an error Off 15 sec 60 sec default 300 sec Auto Continue Sets the machine to pause temporarily and then ignore paper size or paper type mismatches and continue printing OFF Error displayed 0 Sec No Error displayed and continue printing Default 10 Sec Error displayed and restarts printing automatically after 10 seconds 30 Sec Error displayed and restar...

Page 173: ...ault 93 82 71 50 Zoom 25 to 400 Default 100 NA 200 155 129 100 default 93 78 65 50 Zoom 25 to 400 Default 100 Combine Combines document pages on paper Off Default 1 document page prints per 1 side of a sheet of paper 2on1 2 document pages print per 1 side of a sheet of paper Portrait Default or Landscape can be selected 4on1 4 document pages print per 1 side of a sheet of paper The operator can al...

Page 174: ... transmission by Immediate TX and then resets automatically to Off Resolution Sets the resolution for fax scanning Standard Default 8x3 85 dots mm Detail 8x7 7 dots mm Photo 8x7 7 dots mm Note The Erase Background setting see below is disabled when Photo is selected Erase Background Erases spurious background dots and other imperfections during scanning On Default Off Note This features does not o...

Page 175: ...r Determines whether a header appears in faxes sent by the machine On Default Faxes sent from the machine have a header 4mm that includes date time transmitter s name transmitter s fax number session number page number and page total Off No header included Fax Mode Simplify the manual TX RX operation when there is no original in ADF Easy Mode Default Chine RX is performed Advanced Mode Default For...

Page 176: ... and not reduced Sort Determines the order of printing pages received by fax Off Default Prints pages immediately face up in the order that they are received On Stores received pages in memory and then prints them face up in reverse order Number of Rings Specifies the number of rings before the machine starts to receive an incoming fax China Model Rings 3 Default 3 Range 3 5 WW Model Country Japan...

Page 177: ...communication settings ECM Transmission Sets the machine to automatically re send parts of data that may have been lost in transmission On Default Enable Off Disable ECM Reception Sets the machine to automatically receive parts of data that may have been lost in transmission On Default Enable Off Disable Dial Tone Detect Sets the machine to detect a dial tone before dialing the destination fax num...

Page 178: ...line connected to the machine s fax modem Push Phone Default Tone dial Dial Phone 10 PPS Rotary dial Dial Phone 20 PPS Japan and Thailand only PSTN PBX Specifies how the telephone line is routed PSTN Line connection through PSTN PBX Line connection through PBX The number to access and outside line must be entered for PBX Access Number see below PBX Access Number The operator enters the number to a...

Page 179: ...report prints with an image of the document only after an error occurs during transmission Every TX A report prints for every transmission Every TX With Image A report prints with an image of the document after every transmission Do Not Print A report never prints Fax Journal Determines whether the fax journal prints automatically Auto Print Default A fax journal prints automatically after every 1...

Page 180: ...st 100 fax transactions RX TX TX Status Report Prints a record of the most recent fax transmission TX Standby File List 1 Prints a list of unsent documents queued in memory for sending Fax Speed Dial List Prints a list of the fax numbers registered for speed dialing Fax Maintenance 4in1 To start Fax Maintenance 1 Make sure the machine is in the Ready mode 2 Press Stop Reset and then press 1 0 7 3 ...

Page 181: ... Mode is enabled In this case the Service Mode setting is given priority over the 33 6 setting in User Tool so the actual First TX Speed is not always 33 6 First RX Speed Sets the reception start speed V 34 First RX Speed Default 33600 bps V 17 First RX Speed Default 14400 bps V 29 First RX Speed Default 9600 bps V 27 First RX Speed Default 4800 bps Note If 33 6 is selected for RX Speed setting in...

Page 182: ...e for TX RX The first selection is the most complex the third selection the least complex MMR MR MH Default MR MH MH Protocol Definition Timer T0 Timer Timeout for the remote station to respond in automatic send mode Default 55 sec Range 35 to 140 sec T1 Timer Sets the DIS waiting time Default 40 sec Range 40 or 50 sec T4 Timer Sets the time interval between command signal transmissions Default 3 ...

Page 183: ...X fails Default 3 Times Range 1to4 Times Overseas Comm Mode Settings Overseas Comm Mode Sets the machine to ignore a DIS Digital Identification Signal sent from a called station This setting determines whether the machine waits the echo canceller to stop after the CED ANSam signal is sent To wait means to ignore the first DIS and wait until the echo canceller that responds stops and restarts Off D...

Page 184: ...n Tone Dialing Sets the minimum pause during tone dialing Default 100 ms Range 100 150 200 ms DTMF Level Dual tone output level High 2dBm 3dBm to 6dBm 7dBm Default 8dBm to 16dBm 17dBm DTMF Delta Sets the difference in the level between high and low band frequency signals DTMF tones are sent 2 dBm Default 3 dBm 1 Dial Tone Detection Wait Time The machine starts dialing after the time below has expi...

Page 185: ...fault 11 Range 11 or 14 V34 Modem A V34 modem cannot operate if use of a V34 modem is prohibited with the setting below Therefore if 33 6 is selected for the TX RX Speed setting in the User Tool V17 must be selected Permitted Default Use of V34 modem is allowed Prohibited Use of V34 modem not allowed V17 Modem A V17 modem cannot operate if use of a V17 modem is prohibited with the setting below Th...

Page 186: ... transmission speed range in V 34 mode by masking the rates of selected symbols Default Not Used Range 2400 to 3429 Sym sec Report Service Data List Prints the Service Data List report Error Log List Prints the Error Log List report T 30 Protocol List Prints the T 30 Protocol List report Service Data List Sample Error Log List Error Log History List Report The error log history records the most re...

Page 187: ...r code Tele Remote side or TX side telephone number for the transaction T 30 Protocol List Report Item Description Date Time Transaction date and time Destination Sender Destination name and telephone number TX RX PC FAX Transmission or receiving Duration Time for this transaction Utilities 185 ...

Page 188: ...ress control data Fax Test 4in1 To start Fax Test 1 Switch the machine on 2 With the machine in Ready mode press Copy Fax Off Hook Test On Hook On hook test Off Hook Off hook test CED Test Executes the CED test CNG Test 1100 Hz Executes the CNG test ANSam Executes the ANSam test DTMF Test Tone 0 to 9 Tests DTMF tone 0 to 9 Tone Tests DTMF tone Tone Tests DTMF tone Tone Stop Tests tone stop Modem T...

Page 189: ...9600 bps signal V17 7200 bps Generates V17 7200 bps signal V29 9600 bps Generates V29 9600 bps signal V29 7200 bps Generates V29 7200 bps signal V27 4800 bps Generates V27 4800 bps signal V27 2400 bps Generates V27 2400 bps signal V21 300 bps Generates V21 300 bps signal Signal Stop Generates Stop signal Utilities 187 ...

Page 190: ...5 System Maintenance Reference 188 ...

Page 191: ...PCB main board PSU HVPS always check the harnesses to make sure that the problem was not caused by a loose connection Before deciding to replace a motor or sensor always check around the motor or sensor feeler to make sure that there is no physical obstruction such as scrap paper or something that has fallen inside the machine paper clip pin etc Fusing Related SC Codes A fatal error is issued when...

Page 192: ... execute Fuser SC Reset in order to recover full operation of the machine Otherwise the machine will continue to issue the same SC code even after the problem has been corrected When an Error Occurs The machines have different operation panels and components so this affects how each machine alerts the operator when a problem occurs When an error occurs the alert indicator on the operation panel li...

Page 193: ...speaker will sound an alert For all models of this series the Smart Organizing Monitor can be used to display the most recent SC codes in the Error History box of the Service Mode screen page 159 Executing Fuser SC Reset 1 After correcting the problem open Smart Organizing Monitor 2 Enter the service mode to display the Service Mode screen 3 On the Service Mode screen click Fuser SC Reset This rel...

Page 194: ...hese SC codes but the SC code is displayed in the Error History box of the Service Mode screen Cycle the machine off on with the main power switch C These are SC codes are not shown They are logged internally Open the Smart Organizing monitor and open the Service Mode screen to see the SC error log in the Error History box D These SC codes are shown on the 3in1 4in1operation panel To reset machine...

Page 195: ... defective CIS flat film connector at CIS loose broken or defective Scanner motor defective CIS defective SC200 Scanning SC202 C1 D Polygon Motor On Timeout Error No lock signal was received within 10 sec after the polygon motor turned on Polygon motor driver I F harness loose broken defective Polygon motor broken or defective Cycle the machine off on Replace I F harness Replace polygon motor Repl...

Page 196: ... Replace laser unit SC204 C3 D Polygon Motor Lock Signal Error Four samplings within 200 ms revealed that the polygon motor lock signal remained HIGH beyond the prescribed number of revolutions I F harness between the motor and driver board is loose broken defective Driver board defective Motor defective Cycle the machine off on Replace I F harness Replace polygon motor Replace laser unit SC220 C4...

Page 197: ...place laser unit Replace main board SC400 Around the Drum SC491 C5 D Bias Leak A bias leak has occurred for the drum charge development charge or transfer charge PWM signals are sampled at 20 msec intervals This SC is issued if 10 PWM samplings within 200 msec are abnormal HVPS harness loose broken defective HVPS board defective AIO terminal defective Cycle the machine off on Check all the harness...

Page 198: ...set correctly Fusing lamp disconnected broken or not set correctly Fusing unit defective After servicing the machine to solve the problem the service technician must execute a Fuser SC Reset Otherwise the machine will continue to issue this SC code and cannot be operated page 191 SC542 C8 A Fusing Reload Temperature Error Fatal Error After starting up or during operation he machine detected after ...

Page 199: ... always done to check for overheating even if SC543 does not detect the problem Fusing unit defective Main board defective PSU defective TRIAC short After servicing the machine to solve the problem the service technician must execute a Fuser SC Reset Otherwise the machine will continue to issue this SC code and cannot be operated page 191 SC545 c2 A Fusing Lamp Remains ON Error Fatal Error The hea...

Page 200: ...ree times the machine will shut down automatically and cannot be re started until the machine has been serviced by a service technician Check the paper transport path for any physical obstructions paper scraps etc Make sure the fusing unit has been installed correctly After servicing the machine to solve the problem the service technician must execute a Fuser SC Reset Otherwise the machine will co...

Page 201: ...in board SC688 c4 D No CTL_PRREQ_N Signal Paper failed to feed after the machine reached the reload temperature because the main board did not issue a PRREQ signal Main board harness connector loose broken defective Main board defective SC670 c9 A Engine Communication Error The engine failed to communicate with the firmware Update the firmware Main board defective SC800 Other SC828 c8 A ROM Checks...

Page 202: ... is impossible A user can cancel the error Copying is impossible A user can cancel the error Printing is impossible when an error occurred in the engine part A user can cancel the error Fax Error Fax operation is possible Error is released automatically Memory Data Error Error is released automatically GDI Receive Error GDI reception is impossible Error is released automatically TWAIN Scan Receive...

Page 203: ...aper Misfeed Stnd Tray Out of Paper E1 Alert LED is lit 2 Inner Outer Jam Misfeed Inner Outer Misfeed Inner Outer E 0 Alert LED is lit 3 ADF Jam Jam of a document Scan document over 356mm 1 5 14mm Misfeed ADF Open Cov Rmv Paper 4 Size Error Fax Job Set Correct Size Ppr Press Start to Print 5 Cover open The cover is open Cover Open E 3 Alert LED is lit 6 Copy Memory Full Memory full during copying ...

Page 204: ... Set in machine Not Set Print Cartridge E 6 Alert LED is lit 9 Toner Empty Stop OPC End Toner empty OPC End Out of Toner Print Cartridge E 7 Alert LED is lit 10 Toner Low OPC Near End Toner Low OPC Near End Toner Almost Empty Print Cartridge E 8 Alert LED is lit 11 Off hook Alarm External telephone is off hook On Hook or Stop 13 Over heat Engine is Over Heat Waiting engine cooling down Engine Over...

Page 205: ...verflow 1 TX 2 Cancel 3 Memory Full RX Memory full error File Full RX Memory Overflow Memory Data Error No Name Contents Indicate 4in1 3in1 Printer 1 Memory Data Error Data in memory is lost Memory Data Lost GDI Receive Error No Name Contents Indicate 4in1 3in1 Printer 1 GDI Receive Error A Data Fatal Memory Full or Unplugged USB error has occurred Cancel Printing I O Timeout Cannot Print Memory O...

Page 206: ...r type set in the machine is not the same as set with the driver Paper Type Mismatch Press Start or Stop P 2 Alert LED is lit TWAIN Scan Receive Error No Name Contents Indicate 1 TWAIN Scan Receive Error The error occurred when machine occurs Error during TWAIN scan Scan Disconnected PC Fax Error No Name Contents Indicate 1 PC Fax Error Error occurs before a TX file is normally created in the devi...

Page 207: ...Contents Indicate 4in1 3in1 Printer 1 Operational Error The error occurs when mistaken operation is carried out Fax job Memory Over No Destination Numbers Do not Match Cannot Copy Change Paper Size E 9 Service Calls 205 ...

Page 208: ...nt circumferences of rollers in the machine and inside the AIO Diameter mm Interval mm Component 9 5 29 8 Charge Roller AIO 12 37 7 Development roller AIO 12 13 38 1 Relay roller 14 2 44 6 Exit Roller 14 6 45 8 Transfer roller 22 69 1 Pressure roller 23 96 75 2 Drum AIO 6 Troubleshooting 206 ...

Page 209: ...o you can visually check for poor image quality 1 Start Smart Organizing Monitor and then click the User Tools tab 2 Select Test Page from the List Test Print drop down list 3 Click Print to print the test pattern Off line output You can be off line output in the following way Printer Click the start 3in1 Image Problems 207 ...

Page 210: ...ght sensitivity across the surface of the drum 1 To prevent this problem open Smart Organizing Monitor 2 Click the User Tool tab and then click the Printer Configuration button to open the Printer Configuration screen 3 On the System tab select ON for the Low Humidity Mode When this humidity mode setting is on the drum is rotated slight every 15 min to keep the light sensitivity consistent across ...

Page 211: ...stimate if the documents contain mostly text Images become pale or scratchy Cause 1 AIO is out of toner Solution Refill or replace the AIO Comments A refillable AIO can be refilled up to three times This is the approximate service life of the drum Cause 2 Drum service life has ended Solution Replace the AIO Comments The AIO should not be refilled because the service life of the drum has expired Ca...

Page 212: ...Cause 1 The service life of the drum has expired before the toner supply has run out Solution 1 Replace the AIO Solution 2 Disable the toner end function in order to use up all the toner in the AIO 4in1 only User Tools System Settings Toner End Option Continue Printing Comments Cause 2 A supply AIO 2 000 1 200 print capacity was installed at installation the starter AIO was not installed at instal...

Page 213: ... replace it Comments Install the starter AIO at installation and continue to use until it is out of toner Cause 2 A partially used AIO was taken from another machine and installed Solution Disable the toner end function in order to use up all the toner in the AIO 4in1 only User Tools System Settings Toner End Option Continue Printing Comments Once an AIO is removed from the machine and replaced wi...

Page 214: ...old main board and installed on the new main board The toner counter is pre set for 0 5K 500 sheets for a starter AIO on a new main board and this value cannot be changed The operator should disable the toner end option until the AIO in the machine runs out of toner and then reset the counter for the refilled or new AIO 6 Troubleshooting 212 ...

Page 215: ... of energy that is saved when the energy save timers are operating The operation panel switches go off after the machine remains idle for 30 sec and the machine enters the Energy Save 1 mode The machine enters Energy Save Mode 2 and switches off the fusing lamp if the machine remains idle for 60 min The default setting for the Energy Save Mode 2 timer is 60 min but this setting can be adjusted in ...

Page 216: ... 240 min The machine requires 20 sec to return to full operation from Energy Save Mode 2 Recommendations If the operator prefers that these settings be changed or switched off altogether please explain that switching these energy saver features off could increase energy costs and waste energy If the operator changes the settings please advise that setting Energy Save Mode 2 should not be too long ...

Page 217: ...ction and paper disposal 1 Duplex Printing on both sides of each sheet of paper reduces paper consumption by half 2 Combine Mode Combine more than one page on a sheet reduces paper consumption by half or more 3 Duplex Combine Printing on both sides of each sheet and printing than one page on each side of the sheet can reduce paper consumption even more Paper Save 215 ...

Page 218: ...images on both sides The duplex counter increments by 1 for one duplex page The duplex counter increments by 1 for two duplex sheets where only three pages are printed one side is blank Total Counter The machine total counter counts the number of sides printed a duplex page is counted as two not one You can check the total count on the initial screen of the Smart Organizing Monitor see below The t...

Page 219: ...plained above The following tables show paper savings and how the counters increment for some simple duplex combine jobs Combine 2 in 1 Mode Original Simplex Sheets Duplex Sheets Paper Saved Total Counter 1 1 1 0 1 2 2 1 1 1 3 3 2 1 2 4 4 2 2 2 5 5 3 2 3 10 10 5 5 5 20 20 10 10 10 Duplex Combine 2 in 1 Mode Original Simplex Sheets Duplex Sheets Paper Saved Total Counter 1 1 1 0 1 2 2 1 1 1 3 3 1 2...

Page 220: ...Original Simplex Sheets Duplex Sheets Paper Saved Total Counter 5 5 2 3 3 6 6 2 4 3 7 7 2 5 4 8 8 2 6 4 9 9 3 6 5 10 10 3 7 5 11 11 3 8 6 12 12 3 9 6 7 Energy Saving 218 ...

Page 221: ...MEMO 219 ...

Page 222: ...MEMO 220 EN ...

Page 223: ...Model ME P2 MF2 Machine Code Printer M178 M181 M184 3 in 1 M179 M182 M185 4 in 1 M180 M183 M186 Appendices September 2013 ...

Page 224: ......

Page 225: ... Printer Specifications 6 Copier Specifications 8 Scanner Specifications 11 Fax Specifications 15 Reports 19 Basic Format 20 Configuration Page 20 Test Page 21 Fax Journal 22 TX Status Report 22 TX Standby File List 23 Fax Speed Dial List 24 Power Failure Report 24 Software Specifications 24 1 ...

Page 226: ...2 ...

Page 227: ...s DC motor AIO All In One system 1 Replaceable cartridge Drum Optical photo conductor Development Dry electro static method Charge Charge roller Toner supply Auger agitation supply Used toner collection Used toner collection container Cleaning Opposable cleaning blade Estimated yield Based on A4 SEF Test Pattern Starter AIO 500 sheets Replacement AIO China 2000 sheets WW 1200 2000 sheets ID chip N...

Page 228: ... paper 75 to 90 g m2 Thin paper 52 to 64 g m2 Thick paper 120 to 130 g m2 Delivery Face up Capacity 10 sheets A4 70 g m2 Paper size Standard SEF A4 210 x 297 mm B5 182 x 257 mm A5 148 x 210 mm B6 128 x 210 mm A6 105 x 148 mm LT 216 x 279 mm HLT 140 x 216 mm Executive 184 x 267 mm 16K 197 x 273 mm 16K 195 x 270 mm 16K 184 x 260 mm Legal 8 5 x 14 F GL 8 x 13 Foolscap 8 5 x 13 Folio 8 25 x 13 Custom ...

Page 229: ... 240 V 50 60 Hz Less than 4 A NA 120V 60Hz less than 8A Power consumption average Max 700 W 800 W Operation 300 W Standby 60 W Energy Save 1 45 W Energy Save 2 5 W Dimensions w x d x h Printer 402 x 368 5 x 119 mm 15 8 x 14 5 x 4 7 in 3 in 1 402 x 368 5 x 163 15 8 x 14 5 x 6 4 4 in 1 402 x 368 5 x 205 mm 15 8 x 14 5 x 8 1 in Weight Printer 6 7 kg 14 8 lb 3in1 8 5 kg 18 7 lb 4in1 9 5 kg 20 5 lb Cal...

Page 230: ...Controller Type GDI Controller Printer Language DDST GDI Noise Mode Noise Level Operation Less than 61 6 dB A Standby Less than 40 dB A Energy Save Less than 40 dB A Printer Specifications Printing Method Semi conductor laser beam with dry electrostatic toner development Printing Speed 13 16 ppm A4 LT Memory capacity Printer 16 MB 3in1 16 MB 4in1 32 MB Printer Language GDI Graphics Device Interfac...

Page 231: ...imated by a dot count calculation When the dot count total reaches the prescribed limit a toner near end warning is issued If the count continues a toner end alert is issued After the AIO has been replaced or refilled the counter must be reset Zoom 25 to 400 1 step Printer Software Language GDI Error Processing Printer operation panel LED client PC Smoothing 600 dpi 2 bit image data smoothed up to...

Page 232: ...idth mm A Left 4 2 B Right 4 2 C Leading 4 2 D Trailing 4 2 Copier Specifications Copy Speed 13 16 ppm A4 SEF Germany 14 13 Belgium 9 9 Austria 9 9 Copy Delivery Face up reverse order First copy Less than 25 sec Resolution 1 Appendix Specifications 8 ...

Page 233: ... 65 78 93 100 129 155 200 Other Areas 50 71 82 93 100 122 141 200 Zoom Ratio Custom 25 to 400 adjusted in 1 steps Copy Quantity 99 Original size Platen book mode Standard A6 to A4 LT SEF Custom W x L 216 to 297 mm 8 5 x 11 7 in ADF book mode Standard A6 to A4 LT SEF Custom Width 105 to 216 mm 4 1 x 8 5 in Length 127 to 355 mm 5 x 11 7 in Maximum size w x l 216 x 297 mm 8 5 x 11 7 in Auto original ...

Page 234: ...7 in Original capacity Platen 1 sheet ADF 15 sheets Start reference point origin Book mode Left upper corner Copy Area Margin Width mm A Left 3 B Right 3 C Leading 4 D Trailing 4 SADF None Scanning begins as soon as platen or ADF is lowered 1 Appendix Specifications 10 ...

Page 235: ...elt gear Scanning Speed Monochrome 3 9 sec or less Color 7 9 sec or less A4 compressed ADF Throughput Monochrome 75 3 mm sec Color 37 6 mm sec ADF Capacity 15 originals 80 g m2 Original Size Book Mode 216 x 297 mm 8 5 x 11 7 in ADF 216 x 355 mm 8 5 x 15 9 in Gradation More than 7 steps Zoom Range Scanning 25 to 400 custom 50 to 200 fixed Copying 25 to 400 custom 50 to 200 fixed Scanning Resolution...

Page 236: ...lication 600 x 600 dpi Digitized Output 8 bit Max Scanning Area 220 x 300 mm 8 x 12 in Exposure Glass 216 x 297 mm 8 5 x 11 7 in ADF 216 x 355 mm 8 5 x 15 8 in Scan Area Margin Width mm A Left 3 0 B Right 3 0 C Leading 4 1 D Trailing 4 3 1 Appendix Specifications 12 ...

Page 237: ...Scan Area TWAIN Driver Flatbed Margin Width mm A Left 0 B Right 0 C Leading 0 D Trailing 0 Machine Specifications 13 ...

Page 238: ...F Margin Width mm A Left 0 B Right 0 C Leading 0 D Trailing 2 Main Scan Density 300 dpi 600 dpi Grayscale Supported PC Interface USB Scanner Drivers WIA TWAIN Operating Systems Windows XP and later 1 Appendix Specifications 14 ...

Page 239: ...Method MH MR MMR Resolution main scan 600 x 600 dpi Fine resolution CD Direction FD Direction Standard 8 dot mm 3 85 dot mm Fine 8 dot mm 7 7 dot mm Photo 8 dot mm 7 7 dot mm Scan width A4 201 6 mm 8 in LT 207 6 mm 8 2 in Connection G3 telephone line PSTN PBX one connector Main Scan Line Density CD Dir FD Dir Std 8 dot mm 3 85 dot mm Fine 8 dot mm 7 7 dot mm Photo 8 dot mm 7 7 dot mm Transmission ...

Page 240: ...m Flatbed 288 9 mm A4 paper Scan Area Fax from Flatbet Scanning Method Area A4 mm LT mm Flatbed Scanning A Left margin 3 0 3 B Scanning width 204 210 C Right margin 3 0 3 D Top margin 4 1 4 1 E Bottom margin 4 0 4 0 F From top margin 288 9 270 9 1 Appendix Specifications 16 ...

Page 241: ...rgin 3 C Top margin 4 1 D Bottom margin 4 1 Scan Image Density 5 levels selectable Scanning Speed ADF 20 sec Flatbed 10 sec Coding System MH MR MMR Memory Capacity TX Up to 5 jobs 10 pp job RX Up to 5 jobs 100 pp total SAF Memory 500 pages ITU Chart 1 PC Fax Not supported Machine Specifications 17 ...

Page 242: ...isplay Smoothing Implemented Dialing One touch key No Coded key Yes Up to 100 numbers Line Monitoring Yes Off hook Dialing Yes Tone Sending Yes Pause Entry Yes Busy Signal Sound Output Yes Direct Sending yes Memory Sending Yes Turnaround Polling Yes Sequential Sending Yes Page Re sending Yes TTI Yes Destination Registration Yes TTI Yes TX Reserve Yes ECM Yes Auto RX Yes Memory RX Yes Night RX Yes ...

Page 243: ... machine The table below lists the reports and shows which reports are printed automatically or manually No Report Name Auto Manual 1 Configuration Page No Yes 2 Test Page No Yes 3 Fax Journal Yes Yes 4 TX Status Report Yes Yes 5 TX Standby File List No Yes 6 Fax Speed Dial List No Yes 7 Power Failure Report Yes No Machine Specifications 19 ...

Page 244: ...ge The Configuration Page lists the current settings of the machine System reference Paper input Counter list System settings Printer features For the 3in1 copier features are listed For the 4in1copier and fax features are also listed To print the Configuration Page Start SOM User Tools select Configuration Page from the List Test list click Print 1 Appendix Specifications 20 ...

Page 245: ...ration Page 4in1 Configuration Page Test Page The Test Page is used to check the results of print position adjustments To print the Test Page Start SOM User Tools select Test Page from the List Test list click Print Machine Specifications 21 ...

Page 246: ...e To Print a Fax Journal Start SOM User Tools select Fax Journal from the List Test list click Print Fax Journal TX Status Report The TX Status Report prints and reports the status of each fax transaction The last record in the list is the most recent 1 Appendix Specifications 22 ...

Page 247: ...onnect Failed Err2 Line Busy Err3 No Response Err4 Dest Not Fax Err5 Cancel TX Standby File List The TX Standby File List lists all the scanned documents queued in memory for transmission To Print a Standby File List User Tools Report Print Set TX Standby File List TX Standby File List Machine Specifications 23 ...

Page 248: ...fax documents that have been received but not printed will be deleted if the machine is powered off or if a power failure occurs This report prints automatically after power is restored to inform the operator about which fax documents were lost before they were sent or printed Power Failure Report Software Specifications Smart Organizing Monitor Required OS Windows XP Windows Server 2003 Windows V...

Page 249: ... or 64 bit processor 1 GB of RAM 32 bit or 2 GB of system memory 64 bit Recommended 1 GHz or faster 32 bit or 64 bit processor 2 GB of RAM 32 bit or 4 GB of system memory 64 bit Interface USB 2 0 Machine Specifications 25 ...

Page 250: ...MEMO 26 ...

Page 251: ...MEMO 27 ...

Page 252: ...MEMO 28 EN ...

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