Ricoh M178-21, Field Service Manual

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SC Tables
SC Table Key
SC codes are assigned a level of severity (A, B, C, D) based on the table below. These letters appear in
the 3rd column of the SC tables below.
Level Definition/ Reset Procedure
A
The machine is disabled due to a problem in the fusing unit, electrical component, or
firmware. The operator cannot operate the machine.
• This is a fatal error. The machine requires immediate servicing by a service
technician.
• After solving the problem Fuser SC Reset must be executed to release the machine
for normal operation.
B
These SC codes disable only the features that use the defective item. Normally, the user
does not see these SC codes, but the SC code is displayed in the Error History box of the
Service Mode screen.
• Cycle the machine off/on with the main power switch".
C
These are SC codes are not shown. They are logged internally.
• Open the Smart Organizing monitor and open the Service Mode screen to see the
SC error log in the Error History box.
D
These SC codes are shown on the 3in1/4in1operation panel.
• To reset machine, cycle the machine off/on.
• The SC codes are re-appear if the error occurs again.
• If the problem is in a printed circuit board, always disconnect then connect the board connectors
again to check for a bad or loose connection before you replace the PCB.
• The 2nd column of each table shows the error code that appears in the 2-digit display of the 3in1.
SC100: Scanning
SC101 C6 C CIS Lamp/Scanner Motor Error
6. Troubleshooting
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