Ricoh IM C530 Series, User Manual

Page: 206 / 288

Message Condition Solution and reference
"Network communication
has failed. Failed to
connect to the
destination. Please check
if the destination is
correct and destination
machine status." The SMTP server could
not be found. Check [SMTP Server] on [Settings] [System
Settings] [Send (Email/Folder)] [Email].
The DNS server could
not be found. Check [DNS Configuration] on [Settings]
[System Settings] [Network/Interface].
The machine is not
connected to the
network. Check that the machine is connected to the
network correctly.
Communication with the
destination specified for
Folder Transfer could
not be established
properly. • Check that the computer specified as the
transfer destination is operating normally
and connected to the network.
• Check the transfer settings.
See "Transferring a Received Fax
Document to E-mail Address or Folder",
User Guide (Full Version).
The destination could
not be found when the
fax was sent without
using the SMTP server. Check that the destination is specified correctly.
"Network communication
has failed. Failed to
connect to the destination
folder. Please check if the
destination is correct and
destination machine
settings." The shared folder
specified as the
destination of Folder
Transfer cannot be
found. Specify the destination from the address book,
press [Edit], and check that the setting in the
[Destinations] tab [Folder] matches the
folder name or path of the shared folder on the
destination computer.
If the shared folder on the destination computer
has been deleted, create the folder.
See "Transferring a Received Fax Document to
E-mail Address or Folder", User Guide (Full
Version).
8. Troubleshooting
204