Ricoh FAX3800L Operator'S Manual Download Page 184

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Copy Jams When You Use the Optional Removable Cassette
(Cassette Area)

1. Remove the removable cassette.

2. Pull out the cassette.

3. Gently pull out the misfed paper.

Do not leave any pieces inside.

4. Replace

the

cassette.

5. Replace the removable cassette.

SOL

PROBL

SOLVING PROBLEMS

COPY JAMS

173

Summary of Contents for FAX3800L

Page 1: ...OPERATOR S MANUAL RICOH FAX3800L Read this manual carefully before you use this product and keep it handy for future reference For safety please follow the instructions in this manual...

Page 2: ...Handset HANDSET TYPE 110 This permits voice communication over the PSTN PAPER CASSETTE TYPE 100 This gives this machine additional 100 sheet paper capacity with single sheet bypass PAPER FEED UNIT TYP...

Page 3: ...8 THUNDERSTORMS 8 COPY PAPER 9 TONER CARTRIDGES 9 OPERATING PRECAUTIONS 9 GENERAL 10 GUIDE TO COMPONENTS 11 MAIN BODY 11 OPERATION PANEL 12 ROUTINE OPERATION 15 SENDING A FAX MESSAGE 15 Precautions Co...

Page 4: ...the Other End 74 Closed Network Transmission 75 Protection Against Wrong Connections 76 ECM Error Correction Mode and Page Retransmission 77 Batch Transmission 78 Well Log Transmission 79 RECEPTION 80...

Page 5: ...Reports 143 LOOKING AFTER THE MACHINE 146 REPLACING PAPER 146 REPLACING TONER CASSETE AND CLEANING PAD 147 REPLACING THE STAMP 150 CHANGING THE PAPER SIZE OPTIONAL CASSETTE 151 USER MAINTENANCE PROCE...

Page 6: ...ONDUCTOR TONER CASSETTE AND CLEANING PAD 193 CONNECTING THE MACHINE 195 LOADING THE PAPER IN THE CASSETTE 196 INSTALLING REMOVABLE CASSETTE AND LOADING PAPER OPTION 198 ATTACHING THE OPTIONAL HANDSET...

Page 7: ...DEALING WITH JUNK FAX MAIL 222 OTHER ITEMS TO PROGRAM AT YOUR LEISURE 222 GLOSSARY 223...

Page 8: ...001 this machine uses the following symbols for the main switch I means POWER ON O means POWER OFF CAUTION Deliver to collection point for waste products Do not be disposed of via domestic refuse coll...

Page 9: ...ident If you are not sure of the type of power available consult an authorized sales person or your local power company 11 This product is equipped with a 3 wire grounding type plug a plug having a th...

Page 10: ...CERTIFICATION LABEL Certification Label RICOH UNITECHNO CO LTD Complies with FDA radiation performance standards 21 CFR Subchapter J 713 TSURUGASONE YASHIO SHI SAITAMA KEN JAPAN MANUFACTURED PS...

Page 11: ...rty Line Service is subject to state tariffs WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for...

Page 12: ...ge arrived at the destination you can check a report called the Journal When you print this report you will see the results of the most recent fax communications made by your machine You can use your...

Page 13: ...e 22 Network Feature Transfer Request See page 50 Restricting Access to the Machine See page 66 Quick Dial Speed Dial and Group Dial See page 209 Confidential Communication See pages 60 and 80 Sending...

Page 14: ...e touch See page 62 Authorized Reception cuts out junk fax mail See page 89 Batch Transmission See page 78 Sending by a Specific Time See page 35 Protection against Wrong Connections See page 76 Forwa...

Page 15: ...ion describes the features and settings that you will normally be using every day Advanced Features This section explains how to take advantage of the special features of your fax machine including ho...

Page 16: ...e right hand side of the page directly opposite the step that brought it up on the screen After following a step in a procedure check the display to see if it corresponds to the one in the manual This...

Page 17: ...thing at the operation panel for more than 3 minutes the machine returns to standby mode Symbols The text contains a few symbols that highlight important points or direct you towards other parts of th...

Page 18: ...other equipment to the same extension cord 7 Be sure that the power cord is not in a position where it would trip someone 8 The wall outlet must be easily accessible Grounding Ground the machine and...

Page 19: ...3 Turn the power on Do not use the machine near a humidifier THUNDERSTORMS With proper grounding about 90 of lightning damage can be prevented However if possible during severe electric storms turn t...

Page 20: ...when using recycled paper in the paper tray fan the recycled paper and load it in the paper tray again TONER CARTRIDGES Store in a cool dark place Never store where they may be exposed to heat Keep ou...

Page 21: ...ne for a long period disconnect the power cord OZONE The machine generates ozone during operation Normally the ozone level is safe for operators However during a long copy run or while printing a long...

Page 22: ...Table 2 Document Guide 3 Operation Panel 4 Power Switch 5 Document Tray 6 Paper cassette 7 Optional Paper Feed Unit 8 Copy Tray 9 Optional Removable Cassette GUIDE TO COMPONENTS 1 2 3 4 5 6 7 8 9 GUI...

Page 23: ...ost empty and lights when it is empty Add Paper Indicator d Lights when a cassette is empty PC Printer Option Indicators These indicators are only used when the optional Printer Interface Kit is insta...

Page 24: ...up or a keystroke program You can also use these keys to type names and labels such as the RTI and TTI User Function Keys Each of these can be programmed for rapid access to frequently used features I...

Page 25: ...OPERATION PANEL GUIDE TO COMPONENTS 14...

Page 26: ...scanning width range Correct Size for the Document Feeder Thickness 2 to 8 mils 20 lb paper Length and Width See the above diagram If the page is too short put it inside a document carrier or enlarge...

Page 27: ...owing materials should not be placed in the document feeder Make copies of these originals and scan the copies Note Copies made with a copier that uses silicone oil may cause a misfeed To avoid this d...

Page 28: ...age immediately You quickly wish to check whether you have successfully connected with the other party Your machine s memory is getting full The machine dials immediately after you press Start or at t...

Page 29: ...u can send the same message to more than one place with the same operation After you press Start the machine doesn t dial until all the pages of your fax message have been stored in the memory The def...

Page 30: ...mount of available memory is less than 50 you cannot use Parallel Memory Transmission Normal Memory Transmission still takes place when using the following The file is erased if any of the following h...

Page 31: ...ages must be placed face down in the feeder with the first page at the bottom of the stack Feed the pages in so that the top edge goes in first Do not feed in more than 30 pages Do not use unsuitable...

Page 32: ...r For an international number press the Pause key after entering the country code 4 Start 5 The machine stores your fax message 6 The machine dials and the line to the other party is connected Note Wa...

Page 33: ...feeder first Place the document after you dial the number and go to step 5 4 Dial in one of the following ways a Ten Key Pad b Quick Dial c Speed Dial d Group Dial Example Group 1 stored in Quick Dia...

Page 34: ...same fax message to up to 132 different destinations using the above procedure However this number depends on how many numbers are currently waiting in memory to be dialed See the table on page 221 f...

Page 35: ...ke while dialing If you already pressed Start press Stop immediately If you haven t pressed Start yet either No The entire number is deleted Enter a new number Clear Only the last digit is deleted Che...

Page 36: ...our line goes through a local switchboard a PBX remember to dial the exit code Press the Pause key immediately after the code If the number includes a country code press the Pause key after the countr...

Page 37: ...r settings are suitable make a copy of the document using these settings The printout shows how the fax message will look when it is printed at the other end If your fax message has more than one page...

Page 38: ...e written in pencil Lighten Use for documents that have a dark or patchy background Resolution If your document contains fine print or detailed diagrams use a higher resolution setting Standard Suitab...

Page 39: ...wish change the setting press 7 on the ten key pad 1 Speed mode The machine will use the Basic Halftone Process Standard mode The machine will use the higher quality Error Diffusion Process 4 Finish...

Page 40: ...the bottom line of the dis play The digits are numbered from 7 to 0 the setting of digit 7 is shown at the left side of the display and digit 0 is at the right The settings that you may need to chang...

Page 41: ...the settings press the key on the ten key pad that corresponds to the digit that you wish to change Example 3 from the ten key pad The value of digit 3 changes 5 Finish Yes and Function SENDING A FAX...

Page 42: ...by mode 2 Carefully place your fax message into the auto document feeder 3 Press Speed Dial Tel Directory 1 4 Press the first letter of the name 5 If the label you want does not appear scroll through...

Page 43: ...ten They allow personalization of documents and printed reports For example if you use Label Insertion and store your name with your Personal Code the receiver of your fax message will see your name a...

Page 44: ...sult Report 1 Press and make sure that the display is as shown opposite 2 Yes 3 Enter the personal code Example 7 3 6 2 4 Yes For details on how to program the Personal Codes and their Labels See page...

Page 45: ...AUTION If your machine s memory is full you will have to keep the message in the document feeder This means that nobody can use the document feeder unless they remove your document This would automati...

Page 46: ...her until the message gets through or until the deadline passes Before the deadline passes there is no limit to the number of times that the machine can redial This feature is only available with Memo...

Page 47: ...party to see how many pages you sent and if any are missing However you have to input the number of pages at the keypad before sending If you do not use Page Count Page numbers will be printed only as...

Page 48: ...wish the other party to receive an unmarked copy of your original In this case you can switch TTI off Note If you switch TTI off make sure that Label Insertion is also off if you want the image receiv...

Page 49: ...al only one destination See page 21 for how to dial 5 Start 6 The machine dials and the line to the other party is connected The number that you dialed is displayed or if you used Quick Dial or Speed...

Page 50: ...nt procedure 1 Function 6 2 2 2 2 6 3 and Yes At this time you can print a User Parameter List if you press and Start 2 Press Yes The settings for switch 00 are now shown on the bottom line of the dis...

Page 51: ...amp Home Position Setting If you wish to change the Stamp default setting do the following See page 184 if you need more information about the User Parameter settings adjustment procedure 1 Function 6...

Page 52: ...ther party was busy There was no reply from the other party The message was rejected by the machine at the other end because of excessive errors in this case redialing will only take place if Memory T...

Page 53: ...or name is displayed then press Start If you wish to send another message to the same address that you sent one to recently you don t have to dial the full number again if it is still in the Redial m...

Page 54: ...his mode when you must leave the machine 1 The telephone rings once 2 The machine automatically starts to receive the message Manual Receive Mode This mode is selected when the Manual Receive indicato...

Page 55: ...te Reception If the printer is jammed or out of supplies you will still be able to receive fax messages any messages coming in will be stored in the machine s memory If the Receive File indicator is l...

Page 56: ...es into memory which would take up valuable space Cross reference ECM see page 77 Authorized Reception see page 89 If you wish to switch Substitute Reception on or off do the following procedure See p...

Page 57: ...Mode see page 43 Making a Telephone Call Using On Hook Dial Using On Hook Dial is like using the handset see the next page except that you do not have to pick it up before dialing Just press the On Ho...

Page 58: ...or use a Quick Dial Key or Speed Dial Code if you wish 1 Pick up the handset 2 Dial See page 21 for how to dial Note Do not press Start 3 Continue as for a normal telephone con versation Using Redial...

Page 59: ...e telephone may not be properly connected Phoning and Faxing on the Same Call To Talk Before Sending a Fax On Hook Dial 1 Press the On Hook Dial key 2 Dial Note Do not use the handset Do not press Sta...

Page 60: ...ut having to wait for the machine to disconnect the line The sounds you can adjust the their volumes are Transmitting monitor TRANS MONITOR Sound you hear in transmission Receiving monitor RECV MONITO...

Page 61: ...same maker as your machine The ID Code of your machine must be the same as the ID Code of the Transfer Station Your fax machine s telephone number must have been programmed in advance The Transfer Sta...

Page 62: ...our fax machine s telephone number changes do not forget to change the stored telephone number data 1 Function 6 2 2 2 2 6 1 2 Yes Make sure that the opposite display appears then press Yes 3 Input yo...

Page 63: ...o F except 0000 and FFFF In addition to the networking features described in this section ID Codes are used with the following communication features The same code must be used by all members of your...

Page 64: ...change the ID code do the following 1 Function 6 2 2 2 2 6 1 and Yes 2 Press until the opposite display ap pears 3 Yes 4 Yes and No 5 Input a new ID Example 5433 6 Yes and Function Making a Transfer R...

Page 65: ...the transfer broadcaster There is a shorthand notation for this purpose See the following examples Quick Dial Key 01 0 1 Yes Speed Dial Code 10 1 0 Yes Group 01 0 1 Yes Example Speed Dial Code 10 Not...

Page 66: ...ick Dial Key that Quick Dial Key cannot be used for any other purpose Be sure to store your Keystroke Program in a vacant Quick Dial Key Example Let us say that you normally send a daily report to loc...

Page 67: ...s such as Transfer Request and telephone num bers as you would normally do Contrast resolution and halftone cannot be stored in a keystroke program 4 Press the Quick Dial key that you wish to store th...

Page 68: ...key that holds the program that you wish to label Example 01 of the Quick Dial Key and Yes n 01 Y N PROGRAM LABEL 3 To program a label for this program Yes n 01 ABC tttttttttttttttttttt 4 Input your...

Page 69: ...Press the programmed Quick Dial Key The program begins at once or at the later time specified by the program Free Polling Reception Program 1 Press the programmed Quick Dial Key 2125551234 SET DOC OR...

Page 70: ...that you wish to erase or scroll the Quick Dial using j and k Example 08 of the Quick Dial Key n 08 CHANGE Y j k USED AS PROGRAM 3 Press Yes n 08 Y N PROGRAM LABEL 4 No n 08 Y N PROGRAM CLEAR 5 To de...

Page 71: ...t is recommended that you call the receiver and advise them that you are sending a fax message in this manner There are two types of Confidential Transmission 1 Normal Confidential Transmission The ot...

Page 72: ...see page 137 Receiving confidential Messsages see page 80 Procedure To set up a confidential transmission do the following 1 Place your document in the feeder TRANSMIT OPTIONk DIAL FAX NUMBER 2 Funct...

Page 73: ...y This feature is called Auto Document Then when you need to send that page to somebody press the Quick Dial Key that you stored it in place any other pages that you wish to send into the feeder dial...

Page 74: ...ttttttttttttt 7 Input a label using the Quick Dial key n 08 ABC Y N OFFICE LOCATION MAP 8 Yes n t QUICK j k PRINT LISTj SEARCH 9 Either Program another auto document place the document that you want t...

Page 75: ...5 Either Dial another number go to step 4 No more destinations press Start Note If you send the message to more than one location and you enter the Quick key Dial which contain the Auto Document it w...

Page 76: ...ains the Auto Document that you wish to erase Example 08 of the Quick Dial Key n 08 CHANGE Y j k USED AS AUTO DOC 3 Yes n 08 Y N PROGRAM LABEL 4 No n 08 Y N AUTO DOC CLEAR 5 To erase the Auto Document...

Page 77: ...g sections Programming the Personal Codes see below Switching on Restricted Access see page 69 Programming the Personal Codes The main advantage of Personal Codes is that they allow you to track machi...

Page 78: ...pander Note You cannot register more than 30 Personal Codes with Names and Confi dential IDs in this machine This means that if you switch Restricted Ac cess on only 30 people can use the machine Cros...

Page 79: ...n Editing or Erasing a Personal Code 1 Function 6 2 2 2 2 7 2 and Yes SETTING Y j PRINT LISTj SEARCH k 2 Scroll the personal code using k PERSONAL CHANGE Y N 5474 3 Yes PERSONAL CODE Y N 5474 4 Either...

Page 80: ...you must allocate relatively obscure codes to all authorized users and try to avoid obvious numbers such as 0001 To switch Restricted Access On or Off do the following If you wish to switch Restricte...

Page 81: ...RSONAL CODE tttt 1 Enter your personal code Example 7 3 6 2 from the ten key pad 2 Press Yes After a second the normal standby display will appear and you can use the machine If the normal standby dis...

Page 82: ...rminal You do not need to press the Tone key if your machine is set up for dialing in Tone Dial DTMF mode Using the Tone Key 1 Make sure that the machine is in standby mode and that there is no docu m...

Page 83: ...RANSMIT Y START 5551234S9999P1234ll 7 Press Quick 29 andYes TRANSMIT Y START 5551234S9999P1234W 8 Enter the password TRANSMIT Y START 5551234S9999P1234W23 9 Press Quick 29 to enter space Y N SPACE A E...

Page 84: ...y 01 enter 1234567 at the keypad press Pause then press Quick Dial Key 01 Note Do not store any Labels with the Quick Dials and Speed Dials that you are using with Chain Dialing This is because Label...

Page 85: ...214 When you make a transmission use a Quick or Speed Dial and select the Personal Code option see page 32 Note TTI off has effect on this feature Example In the above example the message was sent us...

Page 86: ...ked If they are not the same the communication is stopped If you are interested in this feature change the user parameter Switch 06 bit 2 to 1 Function 63 Note This feature may not be reliable if you...

Page 87: ...h the CSI received from the other end Only the last 8 digits are checked and spaces and pauses in the telephone number are ignored If the CSI is not the same as the telephone number the transmission i...

Page 88: ...t at all ECM is more efficient because it only resends the damaged parts of the data and the maximum possible number of retransmission attempts is much higher and it also works with Immediate Transmis...

Page 89: ...tch Then when that time comes the messages will all be sent out on the same call or batched You can set up more than one batch In the example shown in the diagram above you have set up two batches one...

Page 90: ...mission Using this feature you can transmit a document that is longer than the maximum limit without having to cut it up into separate sheets However you must contact a service technician to have this...

Page 91: ...print the message input the Confidential ID Notes For this feature to work properly you must have stored a Confidential ID in advance If the machine s Confidential ID does not have any effect contact...

Page 92: ...es 4 Input the Confidential ID that you will be using Example 6 7 5 4 from the ten key pad 5 Yes and Function If you do not store a Confidential ID you will not be able to receive confidential message...

Page 93: ...cannot output a confidential file with this ID you have input the wrong ID or the sender may have over ridden your ID Contact your sender 3 Start Note If the Receive File indicator is blinking an inco...

Page 94: ...t on or off using Function 63 In a new machine it is switched on at the factory 1 Function 6 2 2 2 2 6 3 and Yes 2 Yes 3 The settings for swich 00 are now shown on the bottom line of the display 4 Pre...

Page 95: ...ose to receive messages from select locations into memory or execlude certain select locations from coming into memory You may Specify the senders whose messages you want to be lock in memory Special...

Page 96: ...ing Memory Lock On Off Before you can use Memory Lock you have to switch it on using Function 62 After you switch Memory Lock on will appear on the display when the machine is in standby mode Note If...

Page 97: ...Function 81 called Special Terminals See page 133 Selecting Which Messages to Lock in Memory You have to select either to Only Lock messages from Special Terminals Lock all messages except those from...

Page 98: ...mory except those from special terminals Printing a Memory Locked Message If the Receive File indicator is blinking a message has been stored using Memory Lock Print it using the following procedure 1...

Page 99: ...n 6 2 2 2 2 6 3 and Yes At this time you can print a User Pa rameter List if you press and Start 2 Press Yes The settings for switch 00 are now shown on the bottom line of the display 3 Press until th...

Page 100: ...for identification purposes Select the messages to accept Function 63 a All messages from specified senders b All messages except those from specified senders If the RTI CSI is not the same as any of...

Page 101: ...ion A terminal sending an incoming messages always identifies itself to your terminal The identification consists of an RTI code or a CSI code When you specify the senders for memory lock you must pro...

Page 102: ...ll incoming messages except those from the special terminals 5 Finish Yes and Function List of Special Terminals Function 81 Authorized Reception on off Function 62 Switch 08 Digit 3 Function 63 Resul...

Page 103: ...he list of specified senders for each number Function 82 Specify the senders whose messages you want to forward Ask the sending party what their RTI CSI is Or make a communication with that terminal p...

Page 104: ...to another location or locations 1 Function 6 2 2 2 2 8 2 and Yes To print a list press 2 Yes 3 Store a forwarding station number Example 2 1 2 5 5 5 1 2 3 4 If your machine is behind a PBX add the ac...

Page 105: ...num ber you wish to edit appears Then press Yes 3 Either Erase this forwarding station s num ber and all RTIs CSIs stored with it Press No then Yes to erase Then press Function If you change the forwa...

Page 106: ...all the RTIs and CSIs for a forwarding station you must also delete the forwarding station see step 3 If you do not do this all incoming messages will be forwarded to that station 7 To store it as a...

Page 107: ...d on the operation panel when the machine is in standby mode Note Forwarding cannot be switched on if Memory Lock is switched on If you wish to use Forwarding you must switch Memory Lock off 1 Functio...

Page 108: ...are now shown on the bottom line of the display 3 Press until the settings for switch 08 are shown The setting that you need to change is digit 7 Double underlined 4 Set as shown opposite Press 7 of...

Page 109: ...d at the receiving end on the top of each page of the fax messages that are forwarded from your machine This mark will help the operator at the other end to recognize messages that have been forwarded...

Page 110: ...e made by another maker they may not be familiar with the terms RTI or CSI Explain that you are interested in the telephone number that they stored in the machine for identification purposes Switch Sp...

Page 111: ...2 Scroll through the list of features with until the screen is as shown opposite 3 Yes 4 Change the on off setting by pressing or 5 Finish Yes and Function Programming the Special Terminals for Casset...

Page 112: ...nction List of Special Terminals Function 81 Specified Cassette Seledction Function 62 Switch 08 Digit 5 Function 63 Result Empty On Either Print all incoming fax messages using specified cassette Emp...

Page 113: ...cept messages from all 150 branches of XYZ Company using Authorized Reception and forward them on to head office using Forwarding you don t have to store the RTI of each branch of XYZ Company Program...

Page 114: ...witch it on beforehand To switch this feature on or off do the following procedure See page 184 if you need more information about the User Parameter Settings adjustment procedure 1 Function 6 2 2 2 2...

Page 115: ...be used up much faster To use Multi sort Document Reception you must first Switch Multi sort on Function 62 Set the number of copies Function 83 Switch Reverse Order Printing on See page 103 If you w...

Page 116: ...ing faxes will be col lated Note Maximum number of copies 9 To use Multi sort Document Reception you must switch Reverse Order Printing on see page 103 for how to do this 3 Function Programming the Sp...

Page 117: ...ls Function 81 Multi sort on off Function 62 Swith 08 Digit 1 Function 63 Result Empty On Either All messages are Multi sorted Empty Not empty Off Either No messages are Multi sorted Not empty On List...

Page 118: ...184 if you need more information about the User Parameter settings adjustment procedure 1 Function 6 2 2 2 2 6 3 and Yes 2 Press Yes The settings for switch 00 are now shown on the bottom line of the...

Page 119: ...nformation about the User Parameter Settings adjustment procedure 1 Function 6 2 2 2 2 6 3 and Yes 2 Press Yes The settings for Switch 00 are now shown on the bottom line of the display 3 Press until...

Page 120: ...om other countries Cross references Journal see page 137 Date and Time see page 204 To switch this feature on do the following See page 184 if you need more information about the User Parameter Settin...

Page 121: ...ies different resolution contrast or halftone settings for each page these will not show up using this feature To switch this feature on do the following see page 184 if you need more information abou...

Page 122: ...h Letter 11 14 4 Legal 14 for option cassette 15 7 If the received image is longer than the above limits there is no reduction and the image is split up and printed on two sheets of paper Normally the...

Page 123: ...achines are checked If they are not the same the communication is stopped Note This feature may not be reliable if you are communicating with a terminal produced by a different manufacturer If you are...

Page 124: ...See page 84 Specified Cassette Selection You can choose to print their messages from the specified cassette Programming the list of senders 1 Function 6 2 2 2 2 8 1 and Yes At this time you can print...

Page 125: ...iting the RTI CSI for the Special Terminals 1 Function 6 2 2 2 2 8 1 and Yes 2 Press to scroll through the list When RTI CSI you want to change appears press Yes 3 Edit the RTI or CSI and press Yes Ho...

Page 126: ...2 2 2 8 1 and Yes 2 Press scroll the RTI CSI And the RTI CSI you want to change appears press Yes 3 Press No and Yes 4 Function Some features which are concerned with the Special Terminals Authorized...

Page 127: ...minal You can also leave a document in your machine s memory for other machines to poll from you With polling telephone line costs are charged to the person receiving the message the Message Receiver...

Page 128: ...use the other terminal s ID Code just for this transmission ask the other terminal s operator what their ID Code is Your machine s stored ID Code will be ignored For extra security both parties can sp...

Page 129: ...Override on the next page 3 Start Your fax message is stored and held on polling standby Note If you see you already have a message on Secured Polling Standby To erase the old message Clear the old po...

Page 130: ...Polling standby To erase the old message Clear the old polling file by Function 23 See page 123 To keep the old message repeat from the step 3 6 Yes 7 Start Your fax message is stored and held on pol...

Page 131: ...g the user parameter of the Function 63 While the message is in the memory it can be polled at any time by as many terminals that need it The options are only available if the can be seen in the top r...

Page 132: ...Free Polling Secured Polling and Stored ID Override as described for Polling Transmission see page 117 The maximum number of terminals that you can poll in one operation is 132 Cross references Groups...

Page 133: ...20 and the pages following that Note In theory you can poll up to 132 different destinations using the above procedure However this number depends on how many numbers are currently waiting in memory t...

Page 134: ...job 1 You can erase these kinds of file To Clear a Enter Fax message file Memory Transmission Function 2 1 and Yes Instruction file Polling Reception Function 2 2 and Yes Fax message file Polling Tra...

Page 135: ...al 04 Dial Option 02 TTI ON 05 Batch Transmission 03 GROUP KEY 06 Forwarding To store a User Function Code do the following procedure 1 Function 3 and 6 At this time you can print a User Function List...

Page 136: ...age file Memory Transmission Function 5 1 and Yes Fax message file Polling Transmission Function 5 2 and Yes 2 Either Print a list of files and Start Print the contents of files Yes and go to step 3 3...

Page 137: ...s saving energy mode the lamp and display on the control panel will turn off Though the setting is available leaving the roller on at full heat brings you no advantage We recommend you always use one...

Page 138: ...me to come to printing temperature When you select the midpoint energy savings will still be achieved and printing will occur more rapidly 1 Function 6 2 2 2 2 6 3 and Yes 2 Yes The settings for switc...

Page 139: ...element is switched off If a fax message comes in while the heating roller is switched off the message is stored in the memory When the heating element switches back on the message is automatically p...

Page 140: ...ple For Tuesday set the heating roller to switch on at 9 am and switch off at 6 pm 1 Function 6 2 2 2 2 7 1 and Yes 2 Yes 3 Use the and keys to scroll through the days of the week Example Press twice...

Page 141: ...essages while the heater is off press any key Af ter all the messages have been printed the heater will stay on for 5 min utes before switching off again Because of this the Night timer does not give...

Page 142: ...when using other PC printer 1 Function 6 2 2 2 2 9 4 and Yes 2 Yes to check the SCAN and PRINT counter 3 Either To finish press Yes twice 1 If you have replaced the photoconductor before appears then...

Page 143: ...C Printer Mode Then you must do the following procedure if you wish to enter printer mode For full details about the printer interface kit see the operation manual for the printer interface kit 1 Func...

Page 144: ...e is still receiving This means that you can take your fax back to your desk before it is actually sent However to be sure whether your transmission was successful or not keep an eye open for Error Re...

Page 145: ...s the RDS operation on your machine For some RDS operations it may be necessary for you to stay near the machine Switching RDS On Off Before your machine can accept incoming calls from an RDS you have...

Page 146: ...e When you send a fax message the two machines carry out a handshaking procedure during which they establish the best way to communicate with each other Using AI Short Protocol this handshaking proced...

Page 147: ...shows you how the message would look when received at the other end If it does not look good change the settings and try again 1 Place your original in the feeder 2 Press Copy Note To cancel copy mod...

Page 148: ...t prints a Communication Failure Report or Transmission Result Report if it is switched on Check the report and retransmit any pages that were not sent Keep any error reports that are printed as they...

Page 149: ...am the machine for polling reception immediate or send later It gives the file number time of polling and destinations including any Group numbers that you selected Polling Result Report This report i...

Page 150: ...ault Setting On 1 Do not change this setting 2 File Reserve Report 0 Off 1 On Default Setting Off 3 Polling Reserve Report 0 Off 1 On Default Setting Off 4 Polling Result Report polling reception 0 Of...

Page 151: ...ure on or off is as follows See page 184 if you need more information about the User Parameter Settings adjustment procedure 1 Function 6 2 2 2 2 6 3 and Yes 2 Yes The settings for switch 00 are now s...

Page 152: ...APR 28 1995 11 40AM TTI XYZ COMPANY TX DATE TIME ADDRESS MODE TIME PAGE RESULT PERS NAME FILE Apr 28 9 48AM XYZ NEW YORK TES 1 11 P 5 OK YAMAMOTO 005 9 54AM XYZ LONDON TES 0 27 P 1 OK FENSTERWALD 007...

Page 153: ...on In the Result column some reports may have an E followed by a code and there may be a message printed at the bottom of the report This code and message indicate that a problem occurred The codes ar...

Page 154: ...me status and type of operation 1 Press Function 4 2 and Yes 2 Start Telephone Number List Quick Dial User Function List This is a list of the telephone numbers and other items that you have stored in...

Page 155: ...is is a list of all terminal names that you have specified for Authorized Reception Memory Lock and Multi Sort It includes Wild Cards 1 Press Function 6 2 2 2 2 8 1 and Yes 2 and Start Programmed Spec...

Page 156: ...Quick Dial keys and replace the transparent sheet back over the Quick Key Label Cross references Immediate Transmission see page 17 Quick Dial see page 209 Memory Transmission see page 18 Transfer Req...

Page 157: ...is just touching the line of the scale To move a fence pinch the top lever in and slide the fence in or out as shown Adjust the position of the two side fences to match the paper size 4 Place the pap...

Page 158: ...is almost empty You will be able to make 100 more copies before you have to change the toner cassette When the Add Toner indicator remains lit it is time to install a new toner cassette Replacement P...

Page 159: ...from the side of the new cassette as shown Then remove the black sheet from the front of the cassette 5 Slide the toner cassette into the machine as far as it will go Gently push down the cassette to...

Page 160: ...rtant Do not forget to install the cleaning pad If not in stalled correctly damage may be caused to the ma chine 8 Close the upper cover and lower the op eration panel until it clicks Note If the uppe...

Page 161: ...e the stamp as described below 1 Pull up the scanner 2 Replace the stamp If tweezers are not available you may press the point of a pencil down vertically into the stamp and remove it by lifting strai...

Page 162: ...ZE OPTIONAL CASSETTE 1 Pull out the removable cassette 2 Remove the cover of the cassette 3 Push the paper until it clicks LOOKING AFTER THE MACHINE LOOKING AFTER THE MACHINE CHANGING THE PAPER SIZE O...

Page 163: ...er 5 Adjust the position of the back fence 6 Adjust the position of the side fence 7 Rotate the dial until the appropriate size appears 11 81 2 CHANGING THE PAPER SIZE OPTIONAL CASSETTE LOOKING AFTER...

Page 164: ...t the paper under the corners 9 Set the cover of the removable cassette 10 Install the removable cassette LOOKING AFTER THE MACHINE LOOKING AFTER THE MACHINE CHANGING THE PAPER SIZE OPTIONAL CASSETTE...

Page 165: ...s Area Item What to Use Possible Problems if Not Maintained Scanner Separation Roller A Soft damp cloth Document non feed or multifeed Pick up Roller F Soft damp cloth Document non feed or jam Feed Ro...

Page 166: ...Cleaning Procedure Scanner F D C B A E G LOOKING AFTER THE MACHINE LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES 155...

Page 167: ...lean the white strip B with the soft damp cloth CAUTION Do not damage the sensor actuator G black plastic on the white stripe 6 Clean the R1 and R2 rollers D with the soft damp cloth To rotate the rol...

Page 168: ...the soft damp cloth 9 Clean the pick up and feed rollers F with the soft damp cloth while turning the rollers in the direction shown in the diagram 10 Close the operation panel F E LOOKING AFTER THE...

Page 169: ...the soft damp cloth 3 Close the cassette Optional Lower Cassette 1 Pull out the optional lower cassette 2 Clean the roller H with a soft damp cloth 3 Replace the lower cassette to its original positi...

Page 170: ...e if the vertical black lines appear on the printing image 1 Lift up the operation panel 2 Open the upper cover 3 Remove the toner cassette Place it on a sheet of paper LOOKING AFTER THE MACHINE LOOKI...

Page 171: ...n the original position 5 Re install the toner cassette Slide the toner cassette into the ma chine as far as it will go Gently push down the cassette to secure it in place 6 Close the upper cover and...

Page 172: ...sheets To check how many sheets you ve scanned please refer the section titled Counters See page131 To get the new roller and pad contact your service representative 1 Open the operation panel 2 Remov...

Page 173: ...5 Install the new separation pad Note Push the new separation pad until you hear it clicking 6 Close the operation panel USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE 162...

Page 174: ...the following display appears replace the photoconductor To check how many sheets you ve printed please refer the section titled Counters See page 131 1 Lift up the operation panel 2 Open the upper co...

Page 175: ...the green knob One of them is marked R for right side 6 Remove the black sheet as shown in the lower picture 7 Turn the green levers to lock the photo conductor in place CAUTION Never touch the surfac...

Page 176: ...e scanner After you replace the photoconductor reset the counter for photoconductor inside the machine 1 The display is shown as opposite 2 Press 3 Press Yes The counter resets If you have replaced th...

Page 177: ...n in the display DOCUMENT JAMS Clearing a Document Jam If appears in the display There is a document jammed in the feeder Remove the jammed document and repeat the transmission procedure The document...

Page 178: ...er position as shown in the following table Paper Thickness Pressure Position Thin Low 1 Normal Normal 2 Thick High 3 To correct document feed problems adjust the lever position as shown in the follow...

Page 179: ...ble locations Cassette entrance Main Cassette Optional Paper Feed Cassette Copy Feed Area Inside the Machine Copy Exit Area Cassette Entrance Main Cassette 1 Pull open the cassette 2 Gently pull out t...

Page 180: ...cassette Optional Lower Cassette 1 Pull out the optional lower cassette 2 Gently pull out the misfed paper Do not leave any pieces inside 3 Replace the lower cassette SOLVING PROBLEMS SOLVING PROBLEMS...

Page 181: ...Copy Feed Area Inside the Machine 1 Remove the copy tray 2 Pull up and open the operation panel 3 Open the upper cover 4 Open the front cover COPY JAMS SOLVING PROBLEMS 170...

Page 182: ...It may be hot Do not touch the photoconductor drum Any toner on the paper will not be fixed to the paper Be careful not to get your hands or clothing dirty 6 Close the front cover and the upper cover...

Page 183: ...Copy Exit Area 1 Open the copy exit cover 2 Gently pulled the jammed paper 3 Close the copy exit cover COPY JAMS SOLVING PROBLEMS 172...

Page 184: ...assette Cassette Area 1 Remove the removable cassette 2 Pull out the cassette 3 Gently pull out the misfed paper Do not leave any pieces inside 4 Replace the cassette 5 Replace the removable cassette...

Page 185: ...per tray See page 146 Does CLOSE COVER appear in the display Close all cover Is the Add Toner indicator on Load a new toner cartridge See page 147 TRANSMISSION The original is not pulled into the auto...

Page 186: ...oller A See page 154 The document feeder is not adjusted correctly Adjust the auto document feeder See page 167 Non feeds Copier silicone oil on the originals Wait a few minutes then try again Incorre...

Page 187: ...al There are some bad lines between you and that other terminal Store that terminal s number as a Quick Dial Key or Speed Dial Code Then call a service technician Inform the nature of the problem and...

Page 188: ...misfeed Are you copying onto recycled paper Fan the stack of recycled paper and load it in the paper tray Stripes on copies The exposure glass is dirty Clean the exposure glass see page 154 Do user ma...

Page 189: ...telephone number stored in it This Quick Dial Key has a Auto Document This Quick Dial Key is programmed as Group Key Either This Quick Dial Key or Speed Dial Code does not contain a number This Quick...

Page 190: ...ed during the call either due to noisy phone lines a paper jam or because it ran out of paper Resend the page 0 08 The machine at the other end received the page that you sent but it had errors on the...

Page 191: ...25 Your machine has a problem 6 01 6 02 Poor line condition or a problem with your machine 6 05 Poor line condition a problem with the machine at the other end or a problem with your machine 6 06 A pr...

Page 192: ...not successful the machine will not redial You must repeat the operation Program your machine s own telephone number in order that your service representative identify the sender of the service report...

Page 193: ...from 0 to 9 use the ten key pad The cursor appears on the screen as a black dash below the cursor position If you wish to move the cursor while editing a name or number press the and arrows on the ci...

Page 194: ...at the cursor IF YOU MAKE A MISTAKE If you make a mistake when inputting a name or number either Press No to erase the entire name or number and start again Press Clear to erase the last letter or di...

Page 195: ...ome of the major features of the machine on or off The overall procedure is explained below However each of the adjustments that can be made using this procedure are explained in the relevant parts of...

Page 196: ...ever each of the adjustments that can be made using this procedure are explained in the relevant parts of the manual 1 Function 6 2 2 2 2 6 3 and Yes At this time you can print a User Parameter List i...

Page 197: ...nge these settings 7 If you change any of the contrast resolution transmission mode stamp or halftone setting before making a transmission then 0 The setting s will not return to the home position aft...

Page 198: ...t File reserve Report Polling Clear Report Communication Failure Report Transfer Result Report Polling Confirmation List 0 Off 1 On Switch 05 Various Digit Purpose 0 Substitute reception 0 Off 1 On 1...

Page 199: ...ff 0 1 Receive messages only from senders whose RTI CSIs are programmed 1 1 Receive messages only from senders whose RTI CSIs are not programmed 4 5 Specified Cassette Selection Optional Lower Cassett...

Page 200: ...hange these settings 2 Toner saving mode 0 Off 1 On Note 3 and 4 Density of the printing image Digit 4 Digit 3 Setting Digit 4 Digit 3 Setting 0 0 Normal 0 1 Lighten 1 0 Darken 1 1 Do not use this set...

Page 201: ...nal Removable Paper Cassette 100 sheets Optional Lower Paper Cassette 500 sheets Memory Capacity Base machine 40 pages With 1 Mbyte memory 120 pages With 2 Mbyte memory 200 pages With 4 Mbyte memory 3...

Page 202: ...ference Away from areas containing corrosive gas Dust free Condensation free Temperature 63 to 82 F Humidity 40 to 70 RH do not install near a humidifier Away from heaters and air conditioners to avoi...

Page 203: ...t table and the docu ment tray as shown 3 Close the front cover until you hear it clicks If your document is large pull the extensions out Attaching the Copy Tray 1 Attach the copy tray as shown 2 You...

Page 204: ...over Push the button on the cover 3 Place the photoconductor in the machine Pay attention to the green knob One of them is marked R for right side 4 Remove the black sheet as shown in the lower pictur...

Page 205: ...g pad with the arrow on the in side the machine Note Push the cleaning pad until you hear it clicking Important Do not forget to install the cleaning pad If not fitted correctly damage may caused to t...

Page 206: ...setting if it normally sends out pulses rotary dial use the DP setting Also make sure that the switch on the handset is set up correctly IMPORTANT POINTS ABOUT POWER CONNECTION The supply from the wal...

Page 207: ...Remove the cassette CAUTION To avoid dropping the cassette hold it by the front and side while pulling it out 2 Push the metal plate down 3 Pushing the metal plate turn over the cassette and take out...

Page 208: ...as shown top right and bottom left 5 Lower the metal plate until it clicks Place the paper into the tray in the direction shown opposite making sure it fits under the metal corners at the front If the...

Page 209: ...e cassette 2 Turn over the cassette and remove the front cover attached to the cassette as shown in the picture Then close the cassette 3 Remove the cover of the cassette 4 Push the bottom plate until...

Page 210: ...on of the side fence Installing the long paper extension 7 Turn over the cassette Remove the extension 8 Turn over the cassette again and install the extension 11 81 2 I NSTALLING THE MACHINE APPENDIX...

Page 211: ...l until the appropriate size appears 10 Set the paper under the corners 11 Set the cover of the removable cassette 12 Install the removable cassette INSTALLING REMOVABLE CASSETTE AND LOADING PAPER OPT...

Page 212: ...the cord clip to the handset bracket as shown 3 Plug the cable to Tel jack on rear side of the machine Note Depending on which handset you have install the cord as shown INSTALLING THE OPTIONAL FEATU...

Page 213: ...herwise copy jams may occur Using Manual Feed with the Removable Cassette Option You can set a sheet of paper using the manual feeder of the removable cassette when you make a copy or print from the P...

Page 214: ...In addition you also have to make sure that the fax machine s dialing circuits are set up correctly There are two settings Pulse Dial and Tone Dial If you select the wrong setting your machine will n...

Page 215: ...ange the month using or to scroll forward or to scroll backward on the ten key pad and press to move the cursor 3 Change the date with the ten keypad as 09 4 Type in the year and time at the keypad as...

Page 216: ...l during communication and on reports after communication TTI Transmit Terminal Identification This is printed at the other end at the top of each page received from your machine You can see the RTI T...

Page 217: ...ng the Quick Dial key or the ten key pad You can delete the character using Clear Example XYZ COMPANY How to program characters see page 182 Note RTI cannot be not more than 20 characters 5 Press Yes...

Page 218: ...o edit the TTI for example move the cursor below H using and Press Clear four times and input NY 3 Press Yes to enter the TTI 4 You may wish to enter the CSI next Either Go to step 1 in the following...

Page 219: ...hanges using Tone Dialing also known as touch tone DTMF TT or sometimes PB Exchanges using Pulse Dialing also known as rotaty dial PD or DP The telephone line type setting in your fax machine must mat...

Page 220: ...Quick Dial and Speed Dial are very convenient for dialing numbers that you often call especially if these numbers are very long like international numbers These features greatly improve the convenien...

Page 221: ...Then you can send the messages to all the addresses in that group with just a few keystrokes You can also program a name for that group for example Branch Offices which will be displayed before you pr...

Page 222: ...can also store a label with each number for use with the Label Insertion feature Note You cannot use the following procedure to store Groups Keystroke Pro grams or Auto Documents Programming a New Qu...

Page 223: ...ff using or then Yes 10 Either Program another Go to step 2 Finish Function Editing a Quick Dial 1 Function 3 1 andYes 2 Press the Quick Dial key that you wish to edit Example Quick Dial Key 01 If the...

Page 224: ...itch Label Insertion On or Off using or then Yes 9 Either Edit another Go to step 2 Finish Function Erasing a Quick Dial 1 Function 3 1 and Yes 2 Press the Quick Dial key that you wish to erase Exampl...

Page 225: ...elephone Directory This makes using Speed Dial Codes more convenient When you program a Speed Dial Code you can program a name and a telephone number Then instead of having to refer to the latest Spee...

Page 226: ...e and a pause before the telephone number For an international number place a pause after the country code To input a pause press the Pause key 5 Yes 6 Either If you want to program the label for this...

Page 227: ...the and key Use Clear to delete a digit After entering the new number press Yes 5 Either Change the label Edit the existing label then press Yes and go to step 6 Keep the label as it is press No and...

Page 228: ...mbers into one group for easy sequential transmission to all the numbers in that group These numbers can be selected from those already stored in Quick Dial Keys or Speed Dial Codes or you can select...

Page 229: ...up Example Quick Dial key 08 If you pressed the wrong key No 5 Yes 6 Either If you want to program a label for this Group Press Yes and go to step 7 If you do not wish to program the label Press No an...

Page 230: ...u used in this Group will not be deleted from the memory you can continue to use them for other purposes 1 Function 3 3 and Yes 2 Input the number of the group that you wish to program Example If you...

Page 231: ...Either Store or erase another number Go to step 5 Finish Function To erase a group completely you must erase every telephone number from the group individually using steps 5 and 6 Programming the Gro...

Page 232: ...rs that can be input into the machine at any one time For example if there is a broadcasting operation in memory using 66 full numbers you can only input one more full number for any operation includi...

Page 233: ...TO PROGRAM AT YOUR LEISURE The following features will help you use the machine more quickly and efficiently Storing an Often Used Document see page 62 Programming Keystrokes see page 55 Storing And...

Page 234: ...erminology broadcasting is the transmission of a document to more than one address in sequence not simultaneously Communication Transmission or reception Copy When used as a noun this refers to a prin...

Page 235: ...atures can be adjusted The home position is the setting to which the machine always returns at the end of an operation International Dialing Code This is the code that must be dialed at the beginning...

Page 236: ...minal will automatically reduce it so that it will fit Remote Terminal The facsimile terminal that you are sending to or receiving from RTI Remote Terminal Identification page 205 Sending Same as Tran...

Page 237: ...n Keys 37 Entering Printer Mode 38 Cassette Selection 41 Printing the TCR On Screen Communication Result Display No Function 42 Printing the File List 43 Printing the Quick Speed Group Dial List 44 Pr...

Page 238: ...the right arrow on the scroll key then press one of the following combinations of keys Personal Code Send Later TRD Page Count TTI On Off Personal code Send Later Set Pages TTI Print 6 Enter the telep...

Page 239: ...Mode 2 Place a sheet of paper in the feeder 3 Select all required features and telephone numbers as you would normally do 4 Press the Quick Dial key that you wish to store the program in 5 Press Yes...

Page 240: ...sult Report User Parameter Switch 03 digit 4 ON Polling Reserve Report User Parameter Switch 03 digit 3 OFF Polling Clear Report User Parameter Switch 03 digit 6 ON Power Failure Report Jonrnal User P...

Page 241: ...d Group Dial List 143 44 Printing the Program List 144 51 Printing the Contents of a Memory File 125 52 Printing the Contents of a Polling File 125 53 Printing an Auto Document 62 55 Printing a Confid...

Page 242: ...rs 131 CSI Called Subscriber Identification 207 D Date and Time 204 Dedicated Transmission Parameters 181 Dialing 20 22 Document Feeder Acceptable originals 15 16 Document Jam 166 167 Document size al...

Page 243: ...Label Insertion 74 Use with Restricted Access 69 Use with Transmission 32 Polling 116 Canceling a Polling Operation 123 Continuous Polling Reception 122 Polling Reception 121 Polling Standby Duration...

Page 244: ...ort 181 Speed Dial List 143 Transfer Result Report 138 Transmission Result Report 137 Transmission Result Report on off 139 User Parameter List 144 Resolution 27 Default setting 29 186 Restricted Acce...

Page 245: ...Maintenance Procedures 154 User Parameter List 144 User Parameters 185 V Verification Stamp 40 Volume Control Speaker Buzzer 49 W Well Log Transmission 79 Wild Cards 102 Y Your Machine s Telephone Num...

Page 246: ...PE 30 is recommended for the best performance PHOTOCONDUCTOR RICOH PHOTOCONDUCTOR TYPE 100 is recommended for the best perform ance Headquarters Ricoh Corporation 5 Dedrick Place West Caldwell NJ 0700...

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