Ricoh Da-P1, Field Service Manual

Page: 269 / 452

SC No. Level Error Name/Error Condition/Major Cause/Solution
SC995-03 D
CPM setting error
Machine serial number (11 digits) or machine identification code does
not match.
Machine serial number cannot be identified because of controller
replacement or malfunctioning.
• Replace the controller board with the correct type.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC995-04 D
CPM setting error
Machine serial number (11 digits) or machine identification code does
not match.
-
• Return the parts to the original configuration, and then replace them
according to the manual.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC997-00 B
Application function selection error
• The application has not responded to the set command created by
SCS within a certain period of time.
• The application selected ended abnormally.
Software bug
• Check whether an option required by the application (RAM, DIMM,
board) is installed properly.
• Check whether downloaded applications are correctly configured.
(Take necessary countermeasures specific to the application in which
the error occurs. In some applications, the logs can be taken from
the monitor. If this option is available, analyze the logs.)
Service Call
267