Ricoh Da-P1 Field Service Manual Download

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SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC868-01

SD card access error

The SD controller returned an error during operation.
(An error occurred at the mount point of /mnt/sd1)

• SD card is defective
• SD controller is defective

SD card used for starting an application

• Turn the main power off and check the SD card insertion status.

• If no problem is found, insert the SD card and turn the main

power on.

• If an error occurs, replace the SD card.

• SD card for users

• In case of a file system error, reformat the SD card (using the

"SD Formatter" made by Panasonic).*

• In case of a device access error, turn the main power off and

check the SD card insertion status.

• If no problem is found, insert the SD card and turn the main

power on.

• If an error occurs, use another SD card.

• If the error persists even after replacing the SD card, replace the

controller board.

* Do not format the SD card supplied with the main machine or sold as an option. You may only format SD

cards used for Firmware Update by the Customer Engineer.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC870-00

Address Book data error (Anytime: Address Book Error.)

SC870-01

Address Book data error (On startup: Media required for storing the
Address Book is missing.)

SC870-02

Address Book data error (On startup: encryption is configured but the
module required for encryption (DESS) is missing.)

SC870-03

Address Book data error (Initialization: Failed to generate a file to store
internal Address Book.)

Service Call

253

Summary of Contents for Da-P1

Page 1: ...Model Da P1 Machine Code M187 Field Service Manual January 2015 ...

Page 2: ......

Page 3: ...event a fire or explosion keep the machine away from flammable liquids gases and aerosols Health Safety Conditions 1 Toner and developer is non toxic but if you get either of them in your eyes by accident it may cause temporary eye discomfort Immediately wash eyes with plenty of water If unsuccessful get medical attention 2 This machine which uses a high voltage power source can generate ozone gas...

Page 4: ...including used toner and empty bottles and cartridges out of the reach of children Always store fresh toner supplies or empty bottles or cartridges in a cool dry location that is not exposed to direct sunlight Do not use a vacuum cleaner to remove spilled toner including used toner Vacuumed toner may cause a fire or explosion due to sparks or electrical contact inside the cleaner However it is pos...

Page 5: ...ations are as follows Symbol What is means Screw Shoulder screw Connector Clip ring Clamp Timing belt Spring SEF Short Edge Feed LEF Long Edge Feed Trademarks Adobe Acrobat PostScript PostScript 3 and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries 3 ...

Page 6: ...kard Company The proper name of Internet Explorer 6 is Microsoft Internet Explorer 6 The proper name of Internet Explorer 8 is Windows Internet Explorer 8 The proper names of the Windows operating systems are as follows The product names of Windows XP are as follows Microsoft Windows XP Professional Edition Microsoft Windows XP Home Edition Microsoft Windows XP Media Center Edition Microsoft Windo...

Page 7: ...Server 2008 Enterprise The product names of Windows Server 2008 R2 are as follows Microsoft Windows Server 2008 R2 Standard Microsoft Windows Server 2008 R2 Enterprise The product names of Windows Server 2012 are as follows Microsoft Windows Server 2012 Foundation Microsoft Windows Server 2012 Essentials Microsoft Windows Server 2012 Standard The product names of Windows Server 2012 R2 are as foll...

Page 8: ...ayout 15 Paper Path 16 Drive Layout 17 Machine Codes and Peripheral Configuration 18 Machine Codes and Peripheral Configuration 18 Specifications 21 2 Installation Installation Requirements 23 Environment 23 Machine Space Requirements 24 Machine Dimensions 24 Power Requirements 25 Main Machine Installation 26 Accessory Check 26 Instructions for the Customers 26 Moving the Machine 26 Security Setti...

Page 9: ...mote Service 44 Check points before making Remote settings 44 Execute the Remote Settings 44 3 Preventive Maintenance Preventive Maintenance Tables 49 Preventive Maintenance Tables 49 Image Quality Standards 50 Image Quality Standards 50 Paper Transfer Quality Standards 51 Paper Transfer Quality Standards 51 4 Replacement and Adjustment General Cautions 53 Notes on the Main Power Switch 53 Charact...

Page 10: ...ller 81 Drive Unit 83 Main Motor 83 Exit Reverse Motor 84 Registration Clutch 86 Paper Feed Clutch 86 By pass Feed Clutch 87 By pass Bottom Plate Clutch 89 Drive Unit 89 Gear Unit 89 Toner Supply Clutch 92 Relay Clutch 93 Duplex Clutch 94 Junction Gate Solenoid 95 Fusing 96 Fusing Unit 96 Upper Fusing Unit Lower Fusing Unit 98 Fusing Pressure Roller 99 Fusing Lamp Hot Roller 100 Thermostat 104 The...

Page 11: ...ort 119 Paper Exit Unit 119 Paper Exit Sensor 121 Paper Overflow Sensor 121 Duplex Reverse Sensor 121 Duplex Entrance Sensor 123 Registration Roller Driven 123 Registration Roller Drive 126 Registration Sensor 128 Electrical Components 130 Controller Box 130 PSU 131 Controller Board 134 Before replacing the controller board in the model without HDD 134 Replacement Procedure 134 After installing th...

Page 12: ... Tables 149 Enabling and Disabling Service Program Mode 149 Entering SP Mode 149 Exiting SP Mode 149 Types of SP Modes 150 Service Mode Lock Unlock 150 Updating the Firmware 151 Overview 151 Type of Firmware 151 Updating Firmware 152 Before You Begin 152 Preparation 153 Updating Procedure 153 Firmware Update Error 156 Recovery after Power Loss 156 Handling Firmware Update Errors 157 Uploading Down...

Page 13: ...de 169 Self Diagnostic Mode at Power On 169 Service Call 170 Summary 170 When a Level D SC code occurs 170 SC100 171 SC200 LED Optics 171 SC300 Image Processing 1 173 SC400 Image Processing 2 175 SC500 Paper Feed and Fusing 176 SC600 Device Communication 185 SC700 Peripherals 196 SC800 Controller 197 SC900 Others 262 Jam Detection 269 Jam Displays 269 Jam History 269 Sensor Position Layout 270 Sen...

Page 14: ...s 278 Paper Feed Skew 279 Recycled or Thin Paper Is Severely Curled after Printing 279 Electrical Component Defects 280 Electrical Components 280 Fuses 281 BCU 281 PSU 283 7 Energy Save Energy Save 285 Energy Saver Modes 285 Sleep Mode Setting 285 Weekly Timer 286 Eco Night Mode 286 Fusing Off Mode 289 Fusing Heater Off on Stndby 290 Return to Stand by Mode 290 Recommendation 290 Energy Save Effec...

Page 15: ...Recommendation 294 13 ...

Page 16: ...14 ...

Page 17: ...1 Product Information Product Overview Component Layout No Description No Description 1 Paper Feed Unit 4 LED Head 2 By pass Tray 5 PCDU 3 Toner Cartridge 6 Fusing Unit 15 ...

Page 18: ...Paper Path No Description No Description 1 Main Machine Paper Feed Path 3 Duplex Paper Feed Path 2 By pass Paper Feed Path 4 Optional Tray Paper Feed Path 1 Product Information 16 ...

Page 19: ...tion 1 Paper feed clutch 7 Drum Gear 2 Replay Clutch 8 Exit Reverse Motor 3 By pass Bottom Plate Clutch 9 Fusing Drive Gear 4 By pass Feed Clutch 10 Duplex Clutch 5 Toner Supply Clutch 11 Main Motor 6 Registration Clutch Product Overview 17 ...

Page 20: ...ame Item Machine Code Remarks SP 6430DN M187 17 NA NEW M187 27 EU AA NEW M187 21 CHN NEW External Options No Item Machine Code Remarks 1 Paper Feed Unit TK2010 M456 17 NEW Internal Options Item Machine Code Remarks IPDS Unit Type P4 M444 50 NA M444 51 EU M444 52 AA CHN 1 Product Information 18 ...

Page 21: ...A7 29 EU AA CHN IEEE1284 Interface Board Type A B679 17 1 To install this Memory Unit Type N and Hard Disk Drive Option Type P4 must first be installed Consumables for M187 Item Machine Code Remarks Yield Print Cartridge SP 6430A M915 17 NA NEW 10 000 pages ISO Print Cartridge SP 6430E M915 27 EU Print Cartridge SP 6430S M915 20 AA Print Cartridge SP 6430C M915 21 CHN Drum Unit SP 6430 M919 17 25 ...

Page 22: ... 19752 with the image density set as the factory default ISO IEC 19752 is an international standard for measurement of printable pages set by the International Organization for Standardization 6 3P J A4 Letter 6 test chart 3 pages job 3P J A4 Letter 3 pages job 1 Product Information 20 ...

Page 23: ...Specifications See Appendices for the following information General Specifications Supported Paper Sizes Software Accessories Optional Equipment Specifications 21 ...

Page 24: ...1 Product Information 22 ...

Page 25: ...re Range 10 C to 32 C 50 F to 89 6 F 2 Humidity Range 15 to 80 RH 3 Ambient Illumination Less than 1 500 lux do not expose to direct sunlight 4 Ventilation More than 3 times hr person 5 Do not install the machine at locations over 2 000 m 6 562 ft above sea level 23 ...

Page 26: ...idth Printer only 459 mm 18 07 inches With an optional hard disk cover 475 mm 18 70 inches With Intake louver 464 mm 18 27 inches Depth 392 mm 15 4 inches With paper feed tray handle 412 mm 16 22 inches With controller screw 396 4 mm 15 61 inches Height Printer Only 347 5 mm 13 68 inches With optional paper feed trays TK2010 3 719 5 mm 28 33 inches 2 Installation 24 ...

Page 27: ...ything on the power cord 1 Input voltage level Destination Power supply voltage Frequency Rated current consumption NA 120 V to 127 V 60 Hz More than 10 A EU AP CHN 220 V to 240V 50 Hz 60 Hz 5 3 A 2 Permissible voltage fluctuation Destination For printing images For operating NA 8 66 10 8 66 15 EU AP CHN 10 15 Installation Requirements 25 ...

Page 28: ...d paper Registering changing deleting data in the address book Providing precautions on use Connecting to computers such as configuring the port setting Giving a brief outline of the tabs in the drivers Moving the Machine It is dangerous to handle the power cord plug with wet hands Doing so could result in electric shock Unplug the power cord from the wall outlet before you move the machine While ...

Page 29: ...l when moving the machine Take the following precautions Close all covers and trays including the front cover and by pass tray If optional paper feed units are attached remove them from the machine and move them separately Keep the machine level and carry it carefully taking care not to jolt or tip it Rough handling may cause a malfunction or damage the hard disk or memory resulting in loss of sto...

Page 30: ...ange the factory default password immediately to prevent information leakage and unauthorized operations by others For details see the user manuals User manual Security Guide Configuring SSL TLS To prevent unauthorized viewing analysis or modification of the data during its transmission enable SSL TLS as required For details see the user manuals User manual Security Guide 2 Installation 28 ...

Page 31: ...ets M456 No Description Q ty 1 Installation Procedure 1 2 Manufacturer Information Authorized Representative Information Paper 1 Installation Procedure Turn off the main power switch of the copier and unplug the power cord before you start the installation procedure To attach two lower paper trays at the same time first stack them one upon the other and then attach them as a single unit 1 Remove t...

Page 32: ...e machine and then carefully lower the machine 4 Plug in the power cord and then turn on the machine 5 Print the configuration page to confirm that the tray was attached correctly Check Attached Equipment on the configuration page If the tray is attached correctly Tray 2 Tray 3 and Tray 4 appear 2 Installation 30 ...

Page 33: ...ms Q ty 1 Interface board 1 2 USB connector 1 3 Ferrite cores 2 An Ethernet cable which is not packed with this option is required Interface Board Surface No Item Description 1 Switch Used to reset to the factory settings USB Device Server Option Type M12 31 ...

Page 34: ...other options Installation Procedure When you install this option to the main machine for the first time the interface board must be connected directly to your PC to set up the IP address and other network settings 1 Turn off the main power switch and unplug the power cord from the wall socket 2 Remove the interface slot cover 2 2 Installation 32 ...

Page 35: ... 4 Insert the USB connector into the USB port on this option 5 Insert the other side of the USB connector into the USB port B on the main machine The machine shape and or USB port location differs depending on the machine USB Device Server Option Type M12 33 ...

Page 36: ...6 Mount the ferrite cores on the Ethernet cable while looping the cable at 3 cm approx 1 2 inch A from the each end of the cable 2 Installation 34 ...

Page 37: ... while the machine is recognizing this option It may take between 30 seconds to 1 minute to finish recognizing it the LEDs by the connector light up when finished see below If unplugged connect the cable again What Do the LED Indications Mean When this option is properly installed and recognized by the main machine the LED indicators light up under the following conditions USB Device Server Option...

Page 38: ...option manually Note that you can set an IP address which is not only on the same network segment but also on a different network segment to share a single printer with devices in multiple networks You cannot change the IP address for this option from the operation panel of the main machine The setting must be done from a web browser on your PC The network setting of this option is initially assig...

Page 39: ...his option appears 7 Click Network Setting 8 Type root in the user name textbox and click OK 9 Input IP Address Subnet Mask and Default Gateway 10 Set other items if needed 11 Press Set 12 Close the web browser USB Device Server Option Type M12 37 ...

Page 40: ...13 Disconnect the Ethernet cable from the PC 14 Connect the Ethernet cable to a network device e g switching hub 15 Set the IP address of this option in the printer driver that you use 2 Installation 38 ...

Page 41: ...program SD Card Appli Move SP5 873 lets you move application programs from one SD card to another SD card Notes on Using the SD Merge Function The data necessary for authentication is transferred with the application program from an SD card to another SD card Authentication fails if you try to use the SD card after you move the application program from one card to another card Do not use the SD ca...

Page 42: ...le for use only in Slot 1 Upper Both Slots 1 and 2 are vacant when the machine is shipped from the factory VM Card Type W cannot be moved to another SD card Move Exec The menu Move Exec SP5 873 001 lets you move application programs from the original SD card to another SD card Do not turn ON the write protect switch of the system SD card or application SD card on the machine If the write protect s...

Page 43: ...plication program in SD Card Slot 2 B The application program is copied from this source SD card 5 Turn the main power switch on 6 Start the SP mode 7 Select SP5 873 001 Move Exec 8 Follow the messages shown on the operation panel 9 Turn the main power switch off 10 Remove the source SD card from SD Card Slot 2 B 11 Attach the SD card slot cover SD Card Appli Move 41 ...

Page 44: ...Card Slot 2 lower You can use this program when for example you have mistakenly copied some programs by using Move Exec SP5 873 001 Do not turn ON the write protect switch of the system SD card or application SD card on the machine If the write protect switch is ON a download error e g Error Code 44 occurs during a firmware upgrade or application merge 1 Turn the main power switch off 2 SD card sl...

Page 45: ...tch on 6 Start the SP mode 7 Select SP5 873 002 Undo Exec 8 Follow the messages shown on the operation panel 9 Exit the SP mode 10 Remove the SD card from SD Card Slot 2 B 11 Turn the main power switch off 12 Attach the SD card slot cover 13 Turn the main power switch on 14 Check that the application has been deleted SD Card Appli Move 43 ...

Page 46: ... be correctly programmed 4 If a proxy server is available configure the following SP settings Use Proxy SP5 816 062 Set to 1 Enable Proxy server IP address SP5 816 063 Proxy server Port number SP5 816 064 Proxy User ID SP5 816 065 Proxy Password SP5 816 066 5 Get a Request Number Execute the Remote Settings 1 Enter the SP mode 2 Input the Request number which you have obtained from Remote Center G...

Page 47: ...upport Remote 21 Answer tone detection error 22 Carrier detection error 23 Invalid setting value modem 24 Low power supply current 25 unplugged modem 26 Busy line 5 Make sure that the screen displays the Location Information with SP5 816 205 only when it has been input at the Center GUI 6 Click EXECUTE to execute the registration with SP5 816 206 7 Check the registration result with SP5 816 207 Va...

Page 48: ... Request number confirmation executing Processing Please wait 11 Already registered 12 Parameter error 20 Dial up authentication error These errors occur only in the modems that support Remote 21 Answer tone detection error 22 Carrier detection error 23 Invalid setting value modem 24 Low power supply current 25 unplugged modem 26 Busy line 2 Installation 46 ...

Page 49: ...ication is prohibited The device has an Embedded RC gate related problem Make sure that Remote Service in User Tools is set to Do not prohibit 1200 6 A confirmation request was made after the confirmation had been already completed Execute registration 1200 7 The request number used at registration was different from the one used at confirmation Check Request No 1200 8 Update certification failed ...

Page 50: ...2391 Two registrations for the same mainframe Check the registration condition of the mainframe 2392 Parameter error 2393 External RCG not managed 2394 Mainframe not managed 2395 Box ID for external RCG is illegal 2396 Mainframe ID for external RCG is illegal 2397 Incorrect ID2 format Check the ID2 of the mainframe 2398 Incorrect request number format Check the Request No 2 Installation 48 ...

Page 51: ...3 Preventive Maintenance Preventive Maintenance Tables Preventive Maintenance Tables See Appendices for the following information Preventive Maintenance Items 49 ...

Page 52: ...Right 4 2 mm 1 6 inches Trailing edge 4 2 mm 1 6 inches Magnification Error 0 75 or less Perpendicularity 0 7 mm 100 mm DLT 1 75 200 mm or less Linearity 0 25 mm 100 mm Parallelism 1 8 mm or less DLT 2 0 mm or less To check whether the problem is with the image or is due to another issue print the test pattern 3 Preventive Maintenance 50 ...

Page 53: ... more 1 0 mm 100 mm or less Less than B5 SEF Duplex 1 0 mm 100 mm or less B5 SEF or more 1 5 mm 100 mm or less Less than B5 SEF Curling after fusing 25 mm or less from leading and trailing edges 60 mm or less applicable for printed forms over 90 kg in weight In an office environment These standards are determined using standard paper under standard conditions Values may vary depending on environme...

Page 54: ...3 Preventive Maintenance 52 ...

Page 55: ...he AC power cord When you disconnect the power cord from the AC wall outlet inside the machine there is still residual charge When you disconnect the power cord from the AC wall outlet inside the machine for a while there is still residual charge Therefore if you remove boards in this state it can cause a blown fuse or memory failure How to remove the residual charge inside the machine After you u...

Page 56: ...art the machine manually by pressing the main power switch Shutdown Method 1 Press the main power switch A on the left side of the machine After the shutdown process the main power is turned off automatically When the shutdown is complete Operation panel LED Off 2 Take out the power cord 3 Wait 3 minutes this is the time required if you will remove the rear cover and access the interior of the mac...

Page 57: ...ced shutdown function To make a forced shutdown press and hold the main power switch for 6 seconds In general do not use the forced shutdown Forced shutdown may damage the hard disk and memory and can cause damage to the machine Use a forced shutdown only if it is unavoidable General Cautions 55 ...

Page 58: ...010 SD Card 128MB 1 B6455020 SD Card 1GB 1 A PC Personal Computer is required for creating the Encryption key file on an SD card when replacing the controller board for a model in which HDD encryption has been enabled 4 Replacement and Adjustment 56 ...

Page 59: ...Exterior Covers Front Cover 1 Paper Feed Tray page 107 2 By pass tray page 66 3 Push the release button to open the front cover A 4 Hanging wire A Exterior Covers 57 ...

Page 60: ...ront cover A To remove the front cover lift the left hinge first to release while raising the front cover upwards The left hinge is C cut Left Cover There is a tab on the back of the left cover Refer to the picture below 4 Replacement and Adjustment 58 ...

Page 61: ...1 Open the front cover A 2 Two screws securing the front side of the left cover A 2 3 Open the rear cover A Exterior Covers 59 ...

Page 62: ...screws securing the rear side of the left cover B 2 5 One screw to detach the left cover 1 Right Cover There is a tab on the back of the right cover Refer to the picture below 4 Replacement and Adjustment 60 ...

Page 63: ...1 Open the front cover A Exterior Covers 61 ...

Page 64: ...2 Two screws securing the front side of the right cover A 2 3 Open the rear cover A 4 Two screws securing the rear side of the right cover B 2 5 Right cover A 1 4 Replacement and Adjustment 62 ...

Page 65: ...6 Memory cover B Rear Cover Rear Lower Cover 1 Left cover page 58 2 Right cover page 60 3 Open the rear cover A Exterior Covers 63 ...

Page 66: ...4 Screw 1 5 Release the stopper A 4 Replacement and Adjustment 64 ...

Page 67: ...ear cover A To release the hinges push the left hinge inside with your finger while holding the rear cover A open at angle of approx 10 The right hinge is removed spontaneously when the left hinge is released 7 Rear lower cover A 4 Exterior Covers 65 ...

Page 68: ...By pass Tray 1 Open the by pass tray A 2 Release the hinges at both ends 4 Replacement and Adjustment 66 ...

Page 69: ...tray A to detach it To remove the by pass tray lift the left hinge first to release while raising the by pass tray upwards The left hinge is C cut Upper Cover 1 Left cover page 58 2 Right cover page 60 3 Operation panel page 68 Exterior Covers 67 ...

Page 70: ...4 Upper cover A 4 Operation Panel 1 Open the front cover A 4 Replacement and Adjustment 68 ...

Page 71: ...2 Release the tabs of the operation panel A Tab 2 3 The connector on the back of the operation panel A 2 4 Remove the screws and connector 5 1 Exterior Covers 69 ...

Page 72: ...5 OPU board A 1 6 Board cover A Tab 2 7 Panel A 4 Replacement and Adjustment 70 ...

Page 73: ...8 Eco night sensor A Exterior Covers 71 ...

Page 74: ...art any of the procedures in this section page 53 LED Unit Be sure to clean the lens of the LED head after replacing the LED unit or if you inadvertently touch the lens when replacing another unit 1 PCDU page 78 2 Upper Cover page 67 3 LED cover A 2 Tab 3 4 Replacement and Adjustment 72 ...

Page 75: ...4 Rotate the LED unit A until locked 5 Ground wire A and FFC B from the LED unit LED Optics 73 ...

Page 76: ...6 Unlock the levers at both ends of the LED unit and rotate the LED unit A back to the original position 7 Spacer A from the LED unit 4 Replacement and Adjustment 74 ...

Page 77: ...cure the front stay A 2 9 Widen the side plate slightly and pull out the LED unit A from the main machine When installing the LED unit fit the shaft upper of the LED unit into the holes of the LED unit holder LED Optics 75 ...

Page 78: ...10 Bend the stay A to release the left and right tabs and then separate the stay from the LED head B Tab 4 4 Replacement and Adjustment 76 ...

Page 79: ...11 Pull out two spring holders from the LED head A LED Optics 77 ...

Page 80: ...PCDU PCDU 1 Press the release button and open the front cover A 2 Hold the grip to pull the PCDU A out 4 Replacement and Adjustment 78 ...

Page 81: ...r Cartridge 1 Open the front cover A 2 Push down the release lever A of the toner cartridge The release lever works in two steps To release the lock push down the release lever to the horizontal position Toner Cartridge 79 ...

Page 82: ...3 Hold the grip to pull the toner cartridge A out 4 Replacement and Adjustment 80 ...

Page 83: ...r Image Transfer Roller 1 PCDU page 78 2 Pinch both green ends of the guide A and pull it towards you 3 Image transfer roller A When installing the image transfer roller do the following procedure Image Transfer 81 ...

Page 84: ...image transfer roller to the fitting points at both ends of the guide plate A 2 Lay down the guide plate B on which the image transfer roller A is installed until it clicks into place 4 Replacement and Adjustment 82 ...

Page 85: ...switch and disconnect the power cord before you start any of the procedures in this section page 53 Main Motor The main motor is located behind the drive unit 1 BCU page 137 2 Drive Unit page 89 3 Bracket A 3 4 Four gears A Drive Unit 83 ...

Page 86: ...5 Main Motor A 3 Exit Reverse Motor 1 Upper Cover page 67 2 Controller Board page 134 3 Bracket A 4 4 Replacement and Adjustment 84 ...

Page 87: ...4 Harness guide A 1 1 Tab 2 5 Exit Reverse Motor A 2 1 1 Slide the exit reverse motor towards the right side and then pull out the motor Drive Unit 85 ...

Page 88: ... BCU page 137 2 Registration Clutch A 1 1 2 Paper Feed Clutch 1 BCU page 137 2 Harness Guide A 1 3 When installing the harness guide clamp the harness at the same positions as before removal 4 Replacement and Adjustment 86 ...

Page 89: ...3 Paper feed clutch A 1 1 By pass Feed Clutch 1 Right Cover page 60 Drive Unit 87 ...

Page 90: ...2 Harness Guide A 1 3 When installing the harness guide clamp the harness at the same positions as before removal 3 By pass Feed Clutch A 1 1 4 Replacement and Adjustment 88 ...

Page 91: ...y pass Bottom Plate Clutch A 1 1 1 Drive Unit 1 BCU page 137 2 PCDU cooling fan with duct page 141 3 Drive Unit A 4 1 1 Gear Unit 1 BCU page 137 2 Registration clutch page 86 3 By pass bottom plate clutch page 89 4 Paper feed clutch page 86 Drive Unit 89 ...

Page 92: ...5 By pass feed clutch page 87 6 Drive unit page 89 7 Paper Size Detection Switch page 117 8 Temp Humid Sensor page 147 9 Gear bracket A 1 10 Gear A 4 Replacement and Adjustment 90 ...

Page 93: ...11 Gear Unit A 4 Ground plate B 1 1 Gears Arrangement Note when reassembling the gear unit A Close the front cover first and then fit the boss B of the front cover arm into the opening C Drive Unit 91 ...

Page 94: ...Toner Supply Clutch 1 Gear Unit page 89 2 Clip ring 1 3 Gear A 4 Replacement and Adjustment 92 ...

Page 95: ...4 Toner Supply Clutch B with shaft 5 Toner supply clutch A Gear 1 Shaft 1 Relay Clutch 1 Gear Unit page 89 Drive Unit 93 ...

Page 96: ...2 Relay Clutch A 1 1 1 Duplex Clutch 1 Controller Board page 134 2 Bracket A 4 4 Replacement and Adjustment 94 ...

Page 97: ...3 Duplex Clutch A 1 2 1 Junction Gate Solenoid 1 Upper Cover page 67 2 Junction gate solenoid A 2 1 1 Drive Unit 95 ...

Page 98: ...the fusing unit start work when the temperature drops to a low enough temperature Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section page 53 Fusing Unit 1 Open the rear cover A 4 Replacement and Adjustment 96 ...

Page 99: ...se a fusing unit that does not include the new unit detection For Preventive Maintenance PM use a fusing unit that includes the new unit detection The PM counter is reset automatically and is not inherited after replacement Also the counters for image transfer roller paper feed roller and friction pad are reset by the new unit detection Fusing 97 ...

Page 100: ...Upper Fusing Unit Lower Fusing Unit 1 Fusing Unit page 96 2 Four screws of the fusing unit A 4 3 Cover A 1 4 Replacement and Adjustment 98 ...

Page 101: ...ng unit into the lower B and upper C fusing units Insert the flat nut A Be sure not to drop them during disassembly Fusing Pressure Roller 1 Separate the fusing unit into the upper and lower fusing units page 98 Fusing 99 ...

Page 102: ...s Insert a pin or jeweller s screwdriver into the service hole see the lower red circle in the photo below and hold the flat nut with your finger see the upper red circle in the photo Otherwise the lamp secured together with the flat nut moves with rotation of the screw which causes a lamp breakage 4 Replacement and Adjustment 100 ...

Page 103: ...1 Separate the fusing unit into the upper and lower fusing units page 98 2 Guide A There is a C shaped cutout at the right side of the guide 3 Cover A 1 Fusing 101 ...

Page 104: ...4 Screws of the fusing lamp x3 5 Two brackets A 4 Replacement and Adjustment 102 ...

Page 105: ...6 Pull out the fusing lamp A 7 Hot Roller A When installing a new hot roller removing the guide A helps you install the hot roller more easily Fusing 103 ...

Page 106: ...nits page 98 2 Hot Roller page 100 3 Thermostat A x2 Thermistor The thermistor is integrated with the drawer connector 1 Separate the fusing unit into the upper and lower fusing units page 98 2 Hot Roller page 100 3 Screws of the harness x3 4 Replacement and Adjustment 104 ...

Page 107: ...4 Three screws to remove drawer connector A x3 5 Thermistor A x1 Insert the flat nut A Be sure not to drop them during disassembly Fusing 105 ...

Page 108: ...Hot Roller Stripper 1 Separate the fusing unit into the upper and lower fusing units page 98 2 Hot Roller Stripper A x 1 4 Replacement and Adjustment 106 ...

Page 109: ... cord before you start any of the procedures in this section page 53 Paper Feed Tray 1 Pull the paper feed tray A out completely to detach it Paper Feed Roller 1 Paper Feed Tray page 107 2 Slide the lever B to the left to detach the paper feed roller A Paper Feed 107 ...

Page 110: ...Friction Roller Torque Limiter 1 Paper Feed Tray page 107 2 Paper feed tray handle A 2 3 Friction roller unit A 2 4 Friction roller guide A Release the tabs 4 Replacement and Adjustment 108 ...

Page 111: ...5 Friction roller A and torque limiter B 2 Shaft 2 Paper End Sensor 1 By pass Feed Unit page 110 2 Guide plate A 2 Paper Feed 109 ...

Page 112: ...per End Sensor A 1 Release the tab By pass Feed Unit 1 Front Cover page 57 2 Left Cover page 58 3 Right Cover page 60 4 By pass Bottom Plate Clutch page 89 5 Guide plate A 1 4 Replacement and Adjustment 110 ...

Page 113: ...6 Clamp and connector 1 1 7 By pass bottom plate clutch A 1 8 Connector and clamp 1 1 Paper Feed 111 ...

Page 114: ... 1 By pass Feed Unit page 110 2 Gear Unit page 89 3 Front cover interlock switch with its bracket page 144 4 Bearing and clip attached on both sides of the by pass feed roller 1 bearing 1 at each side Right Side 4 Replacement and Adjustment 112 ...

Page 115: ...Left Side 5 Slide and detach the by pass feed roller A with its shaft 6 Release the tab to remove the by pass paper feed roller A Paper Feed 113 ...

Page 116: ...d Unit page 110 2 Bottom Plate A If you cannot remove the bottom plate because the bottom plate link A prevents the cam B from releasing rotate the shaft C to let the cam B avoid the bottom plate link A 4 Replacement and Adjustment 114 ...

Page 117: ...3 Push the friction pad A down to detach it 1 By pass Paper End Sensor 1 By pass Feed Unit page 110 2 Bracket of the front side of the by pass feed unit A 1 Paper Feed 115 ...

Page 118: ...By pass paper end sensor A with its bracket 2 2 1 4 By pass Paper End Sensor A from the bracket Release the tab By pass Bottom Plate HP Sensor 1 By pass Feed Unit page 110 4 Replacement and Adjustment 116 ...

Page 119: ...2 By pass Feed Lower Cover A 3 3 By pass Bottom Plate HP Sensor A 1 Release the tab Paper Size Detection Switch 1 Paper Feed Tray page 107 2 Right Cover page 60 Paper Feed 117 ...

Page 120: ...3 Paper Size Detection Switch A with its bracket 2 1 1 4 Paper Size Detection Switch A from the bracket tab 2 4 Replacement and Adjustment 118 ...

Page 121: ...connect the power cord before you start any of the procedures in this section page 53 Paper Exit Unit 1 Upper Cover page 67 2 Fusing Unit page 96 3 Junction gate solenoid page 95 4 Release the connector to remove the harness guide A 1 2 Paper Transport 119 ...

Page 122: ...he right side of the paper exit unit A 1 1 6 Remove the screw at the rear side of the paper exit unit A 1 7 Release the connector in the back of the paper exit unit A to remove the paper exit unit A 1 4 Replacement and Adjustment 120 ...

Page 123: ...r Exit Sensor 1 Paper Exit Unit page 119 2 Paper Exit Sensor A Tab Paper Overflow Sensor 1 Upper Cover page 67 2 Paper Overflow Sensor A 1 Tab Duplex Reverse Sensor 1 Upper Cover page 67 Paper Transport 121 ...

Page 124: ...2 Duplex reverse sensor A with its bracket 1 3 Stopper A The stopper is attached to the harness cover with double sided tape 4 Duplex reverse sensor A 1 Tab 4 Replacement and Adjustment 122 ...

Page 125: ...ntrance Sensor 1 Fusing unit page 96 2 Duplex entrance sensor with its bracket 1 3 Duplex entrance sensor 1 Tab Registration Roller Driven 1 Gear Unit page 89 2 Registration Sensor page 128 Paper Transport 123 ...

Page 126: ...3 Guide A There is a C shaped cutout at both ends of the guide plate 4 Replacement and Adjustment 124 ...

Page 127: ...4 E ring at both sides of the registration roller driven 2 5 Remove the spring of the arm A slide the arm A to the right and detach the registration roller driven Right Side Paper Transport 125 ...

Page 128: ...Left Side 6 Arm B from the registration roller driven A Registration Roller Drive 1 Registration Roller Driven page 123 4 Replacement and Adjustment 126 ...

Page 129: ...2 Bearing and clip at both ends of the registration roller drive Bearing 1 1 Right Side Left Side 3 Slide the registration roller drive A to the right to remove it Paper Transport 127 ...

Page 130: ...ness cover A There are several tabs on the harness cover Release these tabs carefully with a jeweller s screwdriver when removing 3 Stopper A The stopper is attached to the harness cover with double sided tape 4 Replacement and Adjustment 128 ...

Page 131: ...4 Registration sensor A Tab 1 Paper Transport 129 ...

Page 132: ...d disconnect the power cord before you start any of the procedures in this section page 53 Controller Box 1 Right Cover page 60 2 Two masking plates A B coin screw 3 3 Three screws at the rear side of the controller box A 3 4 Replacement and Adjustment 130 ...

Page 133: ...he controller box A and disconnect the harness 2 1 5 Controller box A 4 PSU 1 Left Cover page 58 2 Rear Cover Rear Lower Cover page 63 3 Controller Board page 134 4 Screws and clamp of the PSU Left Side 2 Electrical Components 131 ...

Page 134: ...Right Side 1 1 Rear Side 2 4 Replacement and Adjustment 132 ...

Page 135: ...5 Pick the guide plate A up and slightly pull the PSU B to disconnect the connector 1 6 PSU A with its bracket 3 7 Turn the PSU back to detach the cover A 1 Electrical Components 133 ...

Page 136: ... HDD When you replace the controller board in a model without a HDD address book data can be copied from an old controller board to a new controller board using an SD card Copy the address book data to an SD card from the flash ROM on the controller board with SP5 846 051 if possible Replacement Procedure 1 Right Cover page 60 2 Controller Box page 130 4 Replacement and Adjustment 134 RTB 15 Some ...

Page 137: ...ving the NVRAM back up data When replacing the controller board remove the NVRAM from the old controller board Then install it at the same position on the new controller board Install so that the indentation C on NVRAM A is facing the direction of the arrow B that is printed on the controller board Electrical Components 135 ...

Page 138: ...d 7 Remove the SD card containing the NVRAM data from slot 2 8 Replace the NVRAM on the controller board with a new one 9 Plug in the AC power cord and then turn on the main power switch When you do this SC995 02 Defective NVRAM is displayed However DO NOT turn off the main power switch Continue with this procedure 10 Re insert the SD card that you removed in step 5 back into slot 2 11 Download th...

Page 139: ...tings 2 Install the Security function Data Overwrite Security and HDD Encryption unit again BCU 1 Controller Board page 134 2 All the connectors connecting to the BCU to detach the BCU all 4 3 Remove the EEPROM A from the old board and install it on the new board Install so that the indentation B on EEPROM is facing the direction of the dent C that is printed on the BCU board Electrical Components...

Page 140: ...atic electricity can damage EEPROM data 1 Make sure that you have the SMC report factory settings This report comes with the machine 2 Print out the SMC data SP5 990 001 3 Turn the main power switch off 4 Install an SD card into SD card slot 2 Then turn the main power on 5 Copy the EEPROM data to an SD card SP5 824 001 onto the SD card 6 Turn off the main power switch Then unplug the power cord 7 ...

Page 141: ...rn the main power switch off and on If the BCU serial number is not entered correctly SC995 01 serial number entry error appears 12 Execute SP5 825 001 to download the EEPROM data in the SD onto the new EEPROM 13 Turn off the main power switch 14 Remove the SD card from SD card slot 2 15 Turn the main power switch on 16 In accordance with SMC data specify the UP and SP mode settings Toner End Sens...

Page 142: ...HVPS 1 Left Cover page 58 2 HVPS A 4 2 Tab 1 HVPS with Bracket 1 Left Cover page 58 4 Replacement and Adjustment 140 ...

Page 143: ...ling Fan 1 Right Cover page 60 2 PCDU Cooling Fan A 2 2 1 When you reattach the PCDU Cooling Fan attach it correctly as shown above the face of the fan with the sticker is on the outside PCDU Cooling Fan with Duct 1 Right Cover page 60 Electrical Components 141 ...

Page 144: ...2 2 1 PSU Cooling Fan 1 Left Cover page 58 2 PSU Cooling Fan A 1 2 1 When you reattach the PSU cooling fan the face of the fan with the sticker must be on the inside DC Switch 1 By pass Feed Unit page 110 4 Replacement and Adjustment 142 ...

Page 145: ...2 DC Switch A with Bracket 2 3 Disassemble the DC Switch from the bracket A 1 Front Cover Interlock Switch 1 Left Cover page 58 2 Front Cover Interlock Switch A 1 2 Electrical Components 143 ...

Page 146: ...ont Cover Interlock Switch with Bracket 1 Left Cover page 58 2 Front door interlock switch with its bracket A 1 2 1 Inside Rear Cover Interlock Switch 1 Left Cover page 58 4 Replacement and Adjustment 144 ...

Page 147: ...2 Rear Cover Interlock Switch A 1 2 DIMM 1 Memory cover A 2 Shield A 1 Electrical Components 145 ...

Page 148: ... an optional HDD is installed remove the HDD first as shown in the following procedure because it is blocking access to the DIMM 1 Remove the memory cover A 2 Remove the HDD with the bracket A 3 2 4 Replacement and Adjustment 146 ...

Page 149: ...Temp Humid Sensor 1 Right Cover page 60 2 Temp Humid Sensor A 1 1 Envelope Lever Detection Switch 1 Fusing unit page 96 Electrical Components 147 ...

Page 150: ...2 Release two tabs of the Envelope lever detection Switch A 3 Envelope lever detection switch A 1 4 Replacement and Adjustment 148 ...

Page 151: ...ity or its operation is NOT guaranteed if persons other than service representatives access the SP mode SP Tables See Appendices for the following information Service SP Tables Main SP Tables 1 Main SP Tables 2 Main SP Tables 3 Main SP Tables 5 Main SP Tables 7 Main SP Tables 8 Enabling and Disabling Service Program Mode Entering SP Mode For details ask your supervisor Exiting SP Mode Select End f...

Page 152: ...u cannot go into the SP mode ask the Administrator to log in with the User Tool and then set Service Mode Lock to OFF after he or she logs in Menu Security Options Service Mode Lock OFF This unlocks the machine and lets you get access to all the SP codes The CE can service the machine and turn the machine off and on It is not necessary to ask the Administrator to log in again each time the machine...

Page 153: ...ler board System Lcdc Panel control Operation Panel Lcdc Bank Bank control Bank Bank NIB DESS Network interface Security control Flash ROM on the controller board Network Support Security Encryption HDD encryption Data Overwrite Flash ROM on the controller board HDD Format Option RPCS Page description Language RPCS for XPS driver data process Flash ROM on the controller board RPCS PS3 PDF Adobe Pa...

Page 154: ... You Begin An SD card is a precision device Always observe the following precautions when you handle SD cards Always switch the machine off before you insert an SD card Never insert the SD card into the slot with the power on Do not remove the SD card from the service slot after the power has been switched on Never switch the machine off while the firmware is downloading from the SD card Keep SD c...

Page 155: ...the network to prevent a print job for arriving while the firmware update is in progress Preparation If the SD card is blank copy the entire romdata folder onto the SD card If the card already contains the romdata folder copy the M187 folder onto the card If the card already contains folders up to M187 copy the necessary firmware files e g M187xxxx fwu into this folder Do not put multiple machine ...

Page 156: ...n English 6 On the screen press the corresponding key to select the update file that you want to update ROM NEW What it means ROM Tells you the number of the module and name of the version currently installed NEW Tells you the number of the module and name version on the SD card You can change the module name screen or module version screen by using keys Controller and engine firmware cannot be up...

Page 157: ...to start the update The progress bar appears on the operation panel 9 The Update Done message appears after completing the updating The message differs depending on the firmware that has been updated Updating the Firmware 155 ...

Page 158: ...rror message shows in the first line if an error occurs during the download The error code consists of the letter E and a number for example E36 E50 For details refer to the Error Message Table page 157 in this section Recovery after Power Loss If the ROM update is interrupted as a result of accidental loss of power while the firmware is updating then the correct operation of the machine cannot be...

Page 159: ...tch DIPSW 1 on the controller to ON and then turn the power back on to force the ROM data to be rewritten Reset the ROM DIMM If you cannot resolve the problem with the above steps replace the controller board 04 Failed to check the GNU ZIP data Cycle the machine off on Turn the power off switch DIPSW 1 on the controller to ON and then turn the power back on to force the ROM data to be rewritten Re...

Page 160: ...th the above steps replace the controller board 12 Configuration file error Cycle the machine off on Restore the SD card for installation Retry again with a different SD card 13 The memory is insufficient to install the data Reduce the number of module files to be installed 14 Failed to execute system call Cycle the machine off on Restore the SD card for installation Retry again with a different S...

Page 161: ... you cannot resolve the problem with the above steps replace the controller board 24 SD card access error Cycle the machine off on Make sure SD card inserted correctly or use another SD card If you cannot resolve the problem with the above steps replace the controller board 31 An error to continue downloading has occurred When using two or more SD cards to download data the data from the second or...

Page 162: ...ard is not for this machine Acquire correct update data then install again 36 Module error The machine does not have the program that you are trying to download Install the correct program in advance Make sure SD card inserted correctly If the update cannot be made even if you insert the correct SD card there is a possibility that the SD card is broken Retry again with a different SD card 38 Progr...

Page 163: ...Code Meaning Solution 50 Digital certificate check result of updating data was NG Acquire correct update data then install again Updating the Firmware 161 ...

Page 164: ...if the upload fails 2 Turn the machine main power switch off 3 Remove the SD slot cover A x 1 4 Insert the SD card into SD card slot B 5 Then turn the machine on 6 Execute SP5 824 001 NVRAM Data Upload and then press the Execute key 7 The following files are copied to an NVRAM folder on the SD card when the upload procedure is finished The file is saved to the following path and filename NVRAM ser...

Page 165: ...ails Enter the NVRAM data manually using the SMC print you created before uploading the NVRAM data 1 Turn the machine main power switch off 2 Remove the SD slot cover A x 1 3 Insert the SD card with the NVRAM data into SD Card Slot B 4 Turn the machine main power switch on 5 Do SP5 825 001 NVRAM Data Download and press the Execute key The serial number of the file on the SD card must match the ser...

Page 166: ...eature saves the debug logs at the time that problems occur Then you can copy the logs to an SD card You can retrieve the debug logs using an SD card without a network Analysis of the debug log is effective for problems caused by the software Analysis of the debug log is not valid for the selection of defective parts or problems caused by hardware Types of debug logs that can be saved Type Storage...

Page 167: ...owing operation logs are not saved Number keys 0 to 9 on the operation panel Soft keyboard on the touch panel display External keyboard Retrieving the Debug Logs Retrieve debug logs to identify the date of occurrence of the problems and to find details of the problems e g At around 8 00 am on March 10 an engine stall occurred The operation panel does not respond Turn the main power supply off on Y...

Page 168: ...n the panel display The approximate time it takes to transfer the debug log is as follows Transfer time may be affected by the type or format of the SD card It is recommended that you format the SD card using the Panasonic SD Formatter freeware Controller debug log GW debug log 2 20 minutes Engine debug log 2 minutes Operation panel debug log 2 20 minutes 7 Make sure that the SD card access LED is...

Page 169: ... sure that the write protection on the SD card is off 3 Turn off the main power switch 4 Remove the SD card slot cover A x 1 and then install the SD card into the SD card slot 2 B for service use 5 Turn on the main power switch 6 Enter the SP mode and then execute SP5 846 051 Backup All Addr Book 7 Exit from the SP mode and then turn off the main power switch 8 Remove the SD card from the SD card ...

Page 170: ...5 846 052 Restore All Addr Book 5 Exit from the SP mode and then turn off the main power switch 6 Remove the SD card form the SD card slot 2 7 Install the SD card slot cover 8 Turn on the main power and then check that the address book has been restored The counter in the user code information is initialized after uploading The information of an administrator and supervisor cannot be downloaded no...

Page 171: ... settings of the copy engine to take effect and then starts an independent self diagnostic test program The self diagnostic test checks the CPU memory HDD and so on An SC code is displayed if the self diagnostic program detects any malfunction or abnormal condition In the case of the error that can start the machine record it in System Error Log 169 ...

Page 172: ...main power off on When a Level D SC code occurs When a Level D SC occurs a screen opens on the operation panel to tell the operator An error occurred The job in progress will be erased The machine will reboot automatically after approximately 30 seconds The operator can wait until the machine reboots automatically or touch Reset on the screen to reset the machine immediately and go back to the cop...

Page 173: ... in the machine serial number 11 digits does not match Re enter the machine serial number SC200 LED Optics SC No Level Error Name Error Condition Major Cause Solution SC230 00 D FGATE 1 Does not turn ON GPIO 2 has not been asserted although the specified time 200 ms elapsed after setting JOB to be started and reaching the FGAT assert time Control Board Turn the main power off on 1 FGATE Signals us...

Page 174: ...IO A type of input output terminal SC No Level Error Name Error Condition Major Cause Solution SC270 00 D Write ASIC communication error When the engine board could not read the Unique ID of the Writing ASIC properly when starting this machine When an Error bit occurred in the communication between the engine board and the Writing ASIC The unique ID of the write ASIC was not read normally Turn the...

Page 175: ...lt 5V Fuse broken Defective controller Defective engine interface Turn the main power off on SC300 Image Processing 1 SC No Level Error Name Error Condition Major Cause Solution SC302 00 D High voltage output error Charge unit Development unit This SC is issued if the engine board detects a short in the power pack 10 times consecutively Open circuit Short circuit Turn the main power off on Replace...

Page 176: ...efective light leak Supplying pick does not engage Defective Supplying clutch Defective Drive mechanism of screw for supplying toner cartridge Turn the main power off on SC No Level Error Name Error Condition Major Cause Solution SC364 00 D Toner End Sensor output count error When the average value of the toner end sensor output count is 0 n times consecutively n SP2 931 003 Connector contact fail...

Page 177: ...00 D High voltage output error Paper separation This SC is issued if the engine board detects a short 10 times consecutively during PWM signal output of the paper separation Short Circuit Turn the main power off on Replace the board Check the connector connection SC No Level Error Name Error Condition Major Cause Solution SC498 00 C Temp Humid Sensor error Temperature Sensor output error Out of ra...

Page 178: ...ted or other error By pass bottom plate HP sensor feeler stuck or other error Check and replace the by pass bottom plate HP sensor connector connection Replace the by pass bottom plate HP sensor feeler Replace the harness Replace the engine board SC No Level Error Name Error Condition Major Cause Solution SC520 00 D Main motor error When the main motor is driven the lock state of rotation signal i...

Page 179: ...load against tray driving Replace the paper feed motor of the tray Replace the harness Replace the board Replace the tray SC525 02 D Tray 2 paper feed motor error When the machine has two optional trays the lock signal from the paper feed motor in the tray 2 is received Paper feed motor in the tray defective Connector broken or disconnected Board failure Mechanical excessive load against tray driv...

Page 180: ...ce the paper feed motor of the tray Replace the harness Replace the board Replace the tray SC No Level Error Name Error Condition Major Cause Solution SC526 01 D Tray 3 paper feed motor error When the machine has two optional trays the lock signal from the paper feed motor in the tray 3 is received Paper feed motor in the tray defective Connector broken or disconnected Board failure Mechanical exc...

Page 181: ...Replace the paper feed motor of the tray Replace the harness Replace the board Replace the tray SC No Level Error Name Error Condition Major Cause Solution SC527 01 D Tray 4 paper feed motor error When the machine has three optional trays the lock signal from the paper feed motor in the tray 4 is received Paper feed motor in the tray defective Connector broken or disconnected Board failure Mechani...

Page 182: ...e Solution SC532 00 D PSU Cooling fan error The fan motor lock rotating state signal is sampled at 100 ms intervals and the machine fails to receive the lock signal 50 times in succession Failed fan motor Disconnected connector Replace the fan motor Check the connector Replace the harness Replace the engine board SC No Level Error Name Error Condition Major Cause Solution SC541 00 A Broken fusing ...

Page 183: ...SC542 02 A Fusing lamp Center thermistor not reloaded 2 The heater Center thermistor does not reach the reload temperature 50 seconds after the start of motor rotation Fusing lamp Disconnected The over temperature prevention mechanism started working Clear the SP fusing SC SC No Level Error Name Error Condition Major Cause Solution SC543 00 A Fusing Center thermopile high temperature detected soft...

Page 184: ...istor center has not detected the target temperature even after the fusing heater stays ON for more than 30 seconds after reloading Deformed or floating thermistor Broken fusing lamp wire The overtemperature prevention mechanism started working Clear the SP fusing SC SC No Level Error Name Error Condition Major Cause Solution SC547 01 D Zero crossing error adhered relay contact When the fusing rel...

Page 185: ... Level Error Name Error Condition Major Cause Solution SC547 03 D Zero crossing error low frequency error The number of zero crossing interrupts does not reach a certain value in 500 ms The frequency of the commercial power supply line is unstable Turn the main power off on Check the connection of commercial power supply line Check the connection between PSU engine board Replace the board and or h...

Page 186: ...etected Damaged triac shorted Failed engine control board Failed fusing thermopile Failed fusing thermistor Abnormal fusing control software behavior The PWM signal is continuously supplied from the IH inverter due to a software or temperature Sensor error Clear the SP fusing SC Replace PSU when triac is blown Replace engine board and or fusing thermistor SC No Level Error Name Error Condition Maj...

Page 187: ...ent is set to ON but either of the following occur There is no expanded authentication module in the machine The SD card or the file of the expanded authentication module is broken There is no DESS module in the machine There is no DESS module in the machine models on which the function is optional There is no expanded authentication module in the machine The SD card or the file of the expanded au...

Page 188: ... be read The usercode file does not exist on the SD card The usercode file on the SD card is an invalid file Data in the usercode file on the SD card is invalid usercode file was not moved when moving the application to another SD card Use the user code configuration tool for OSM users Idissuer exe to create the usercode and store it in the root folder of the SD card containing the IC card module ...

Page 189: ... Controller board or software failure Connection failure may exist between controller board and engine board Engine board or software failure Check the connection between controller board and engine board Turn the main power off on SC641 02 D Engine serial communication error Retry Over When commands are sent in the normal mode ESIF_LECI_NORMAL communication fails over the upper limit numbers 3 ti...

Page 190: ...board and engine board Engine board or software failure Check the connection between controller board and engine board Turn the main power off on SC641 04 D Engine serial communication error UART Error UART receive errors Break condition Framing Parity or Overrun error are detected Controller board or software failure Connection failure may exist between controller board and engine board Engine bo...

Page 191: ...k the following SPs SP5 816 156 SP5 816 157 SC No Level Error Name Error Condition Major Cause Solution SC650 04 B Remote Service Modem Communication Error dialup failing because of incorrect modem configuration An error related to communication dialup connection modem board etc using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on Displayed onl...

Page 192: ...or Condition Major Cause Solution SC650 13 B Remote Service Modem Communication Error RC Gate Type M was installed but modem is not present detected during operation An error related to communication dialup connection modem board etc using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on Displayed only when an error is detected while RC Gate is o...

Page 193: ...te installation because it can be referenced using SP RC Gate Type N was installed but modem is present or wired wireless LAN is not working correctly If a modem board is attached remove it Check if wired wireless LAN works SC No Level Error Name Error Condition Major Cause Solution SC651 01 C Illegal Remote Service Dial up Chat program parameter error An unexpected error occurred when RC Gate Typ...

Page 194: ...en begin installation again If this occurs after RC Gate installation Clear the RC Gate install status check the validity of the certificate and the NVRAM check the machine serial number write the common certificate and then begin installation again SC No Level Error Name Error Condition Major Cause Solution SC653 00 D Incorrect remote service ID2 ID2 stored in the NVRAM has either of the followin...

Page 195: ...wer The SC response from the engine was not received within the specified time after turning on the power MFP models only Writing to Rapi driver failed the other party not found through PCI Case 2 Unexpected down status was detected after ENGRDY assertion Case 1 Engine board does not start up Case 2 Engine board reset unexpectedly Check the connection between the engine board and the controller bo...

Page 196: ...e Error Condition Major Cause Solution SC674 02 D Transfer error PCI The video transfer error has occurred on the controller board A PCI error interrupt is generated by the expanded engine ASIC SELENE SELENE2 The expanded engine ASIC has failed in its attempt to access another PCI device The PCI error may occur simultaneously with the M2P error SC674 01 If this happens the PCI error takes priority...

Page 197: ...EPROM SRAM OPEN Verification error Turn the main power off on Replace the toner cartridge ID chip error SC No Level Error Name Error Condition Major Cause Solution SC682 D Device ID is not identified PCDU An error is notified during the ID identification after three retries 682 1 Device ID error Incorrect ID 682 6 Channel error 682 11 Device ID error No ID chip 682 16 Communication Error 682 21 Co...

Page 198: ...ted The print request signal PRREQ signal is not asserted within the prescribed time after paper reaches the registration stand by position Noise Engine board error Turn the main power off on Replace the engine board SC700 Peripherals SC No Level Error Name Error Condition Major Cause Solution SC790 00 D Maximum number of banks paper tray units exceeded error When the main power is turned ON the m...

Page 199: ...16 07 D Sysarch LPUX_GET_PORT_INFO error SC816 08 D Sysarch LPUX_ENGINE_TIMERCTRL error SC816 09 D Sysarch LPUX_RETURN_FACTOR_STR error SC816 10 D Sysarch LPUX_GET_PORT_INFO error SC816 11 D Sysarch LPUX_GET_PORT_INFO error SC816 12 D Sysarch LPUX_GET_PORT_INFO error SC816 13 D open error SC816 14 D Memory address error SC816 15 D open error SC816 16 D open error SC816 17 D open error SC816 18 D o...

Page 200: ... Energy save I O subsystem defective Energy save I O subsystem detected a controller board error non response Error was detected during preparation for transition to STR Turn the main power off on Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC818 00 D Watchdog timer error The system program fell into a bus hold state or an endless loop of the program in...

Page 201: ...ard defective Replace controller firmware 0x5032 HAIC P2 error HAIC P2 decompression error An error occurred in the ASIC compression decompression module 0x6261 HDD defective 6261 6420 6469 7200 00 bad dir 0x696e gwinit process ending x69742064 init died 0x766d VM is full 0x5f706167 vm_pageout VM is full Others Error in the OS Others init died vm_pageout VM is full Cache Error SC No Level Error Na...

Page 202: ...wer off on 2 Reinstall the controller system firmware 3 Replace the controller When the problem cannot be fixed with the above procedure the following information displayed on the screen needs to be reported to the technical support center SC code Detailed error code Program address 0701 to 070A CPU Memory Error System firmware problem Defective RAM DIMM Defective controller Reinstall the controll...

Page 203: ...o bridge device ASIC register error 1 The CPU detects the video bridge device but detects error data from the video bridge device Defective I F between the video bridge device and controller Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC823 00 B Self diagnostics error NIC XXXX Detailed error code 6101 MAC address check sum error The result of the MAC ad...

Page 204: ...th the PHY board Defective solder on the PHY board Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC824 00 D Self diagnostics error NVRAM resident XXXX Detailed error code 1401 NVRAM verify error NVRAM device is missing or NVRAM device is damaged The NVRAM device is missing The NVRAM device is damaged NVRAM backup battery exhausted NVRAM socket damaged Rep...

Page 205: ...efective SPD ROM on RAM DIMM Defective 12C bus Replace the RAM DIMM SC No Level Error Name Error Condition Major Cause Solution SC828 00 D Self diagnostic error ROM XXXX Detailed error code 0101 Check sum error 1 The boot monitor and OS program stored in the ROM DIMM is checked If the check sum of the program is incorrect this SC code is displayed Replace the controller board SC No Level Error Nam...

Page 206: ... data error Optional RAM slot The memory structure data error for the optional RAM SDRAM DIMM is detected during self diagnosis Defective RAM DIMM Defective SPD ROM on RAM DIMM Defective 12C bus Replace the RAM DIMM SC No Level Error Name Error Condition Major Cause Solution SC835 00 B Self diagnostic error Standard SDRAM DIMM XXXX Detailed error code 1102 The loopback connector is connected but c...

Page 207: ...is defective ASIC device is defective Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC838 00 D Self diagnostic Error Clock Generator XXXX Detailed error code 2701 A verify error occurred when setting data was read from the clock generator via the I2C bus Defective clock generator Defective I2C bus Defective I2C port on the CPU Replace the controller board...

Page 208: ...on SC841 00 D Error in data read from the EEPROM When mirrored data read from three different regions in the EEPROM differ each other For some reason the data stored in a particular region of the EEPROM has been overwritten SC No Level Error Name Error Condition Major Cause Solution SC842 00 C Verification error in the NAND Flash update When updating the remote ROM and the ROM SCS encountered an e...

Page 209: ...2 B NAND Flash Block deletion Excess error When starting up the machine or re starting it from the energy saving the machine reads the state of the NAND Flash and detects that there are block deletions whose amount exceeds the threshold This means that the life of the NAND Flash is near end Near end Life of NAND Flash Replace the controller board as soon as possible SC No Level Error Name Error Co...

Page 210: ...rror wireless LAN card 802 11 is covered Defective wireless LAN board Loose connection Turn the main power off on Replace wireless LAN board SC No Level Error Name Error Condition Major Cause Solution SC855 02 B Wireless LAN board error driver initialization failure Wireless LAN board error wireless LAN card 802 11 is covered Defective wireless LAN board Loose connection Turn the main power off on...

Page 211: ...n the USB Flash etc is corrupted Communication error because of electromagnetic interference etc Controller board is defective Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC858 02 A Data encryption conversion error NVRAM read write error A serious error occurred after data conversion during an attempt to update the encryption key NVRAM is defective Repl...

Page 212: ...HDD check error HDD was not converted correctly during an attempt to update the encryption key Only an error screen is displayed and no SC is issued during conversion This SC is issued after machine restarts HDD conversion was selected in the Encryption key update function but the machine was turned on with the HDD removed Power failure occurred during encryption key update HDD was not successfull...

Page 213: ... Condition Major Cause Solution SC859 10 B Data encryption conversion HDD conversion error Data read write command error HDD was not converted correctly during an attempt to update the encryption key Only an error screen is displayed and no SC is issued during conversion This SC is issued after machine restarts Details Abnormal DMAC return value has been received two or more times DMAC timeout ser...

Page 214: ...tore filesystem SS_MOUNT_ERROR 8 Failed to mount filesystem SS_COMMAND_ERROR 9 The driver does not respond to the command SS_KERNEL_ERROR 10 Internal kernel error SS_SIZE_ERROR 11 The drive is too small SS_NO_PARTITION 12 The specified partition does not exist SS_NO_FILE No device file exists Tried to obtain the information about the status of the hard disk from the driver but no response has been...

Page 215: ... short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more...

Page 216: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 217: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 218: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 219: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 220: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 221: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 222: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 223: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 224: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 225: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 226: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 227: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 228: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 229: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 230: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 231: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 232: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 233: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 234: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 235: ...e same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If t...

Page 236: ...same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If the...

Page 237: ... time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If there is a problem with the HDD HDD related SCs such as SC860 and SC863 will occur frequently Print the SC log...

Page 238: ...o Level Error Name Error Condition Major Cause Solution SC864 02 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition a Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 03 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were...

Page 239: ...ndition Major Cause Solution SC864 05 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition d Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 06 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation...

Page 240: ...tion Major Cause Solution SC864 08 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition g Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 09 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An...

Page 241: ...ndition Major Cause Solution SC864 11 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition j Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 12 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation...

Page 242: ...tion Major Cause Solution SC864 14 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition m Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 15 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An...

Page 243: ...ndition Major Cause Solution SC864 17 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition p Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 18 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation...

Page 244: ...tion Major Cause Solution SC864 20 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition s Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 21 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An...

Page 245: ...or Condition Major Cause Solution SC864 23 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition v Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 00 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not con...

Page 246: ...r Name Error Condition Major Cause Solution SC865 02 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition a Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 03 D HDD access error During HDD operation the HDD returned an error The HDD re...

Page 247: ...r Cause Solution SC865 05 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition d Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 06 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does n...

Page 248: ...Cause Solution SC865 08 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition g Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 09 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not...

Page 249: ...r Cause Solution SC865 11 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition j Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 12 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does n...

Page 250: ...Cause Solution SC865 14 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition m Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 15 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not...

Page 251: ...r Cause Solution SC865 17 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition p Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 18 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does n...

Page 252: ...Cause Solution SC865 20 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition s Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 21 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not...

Page 253: ...use Solution SC865 23 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition v Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC866 00 B SD card authentication error When a correct license for digital authentication is not found in an SD card...

Page 254: ...ctivated An application SD card has been removed from the slot from the mount point mnt sd1 Turn the main power off on SC No Level Error Name Error Condition Major Cause Solution SC868 00 D SD card access error The SD controller returned an error during operation An error occurred at the mount point of mnt sd0 SD card is defective SD controller is defective Reformat the SD card using the SD Format...

Page 255: ...rd insertion status If no problem is found insert the SD card and turn the main power on If an error occurs use another SD card If the error persists even after replacing the SD card replace the controller board Do not format the SD card supplied with the main machine or sold as an option You may only format SD cards used for Firmware Update by the Customer Engineer SC No Level Error Name Error Co...

Page 256: ...s Book data error Machine configuration Cannot make a directory for storing the Address Book in the SD USB FlashROM SC870 11 B Address Book data error On startup Inconsistency in Address Book entry number SC870 20 B Address Book data error File I O Failed to initialize file SC870 21 B Address Book data error File I O Failed to generate file SC870 22 B Address Book data error File I O Failed to ope...

Page 257: ...ta inconsistency when reading the encrypted Address Book SC870 55 B Address Book data error Encryption settings Failed to delete file when changing encryption setting SC870 56 B Address Book data error Encryption settings Failed to erase the file that records the encryption key during an attempt to change the encryption setting SC870 57 B Address Book data error Encryption settings Failed to move ...

Page 258: ...HDD was temporarily removed or hardware configuration does not match the application configuration Address Book data corruption was detected Check the HDD connection Initialize all UCS settings and address authentication information SP5 846 046 Initialize the Address Book partition SP5 832 006 SC No Level Error Name Error Condition Major Cause Solution SC872 00 B HDD mail received data error An er...

Page 259: ...2 D Delete All Error Delete data area No Specific Partition SC874 13 D Delete All Error Delete data area No Device File SC874 14 D Delete All Error Delete data area Incorrect Boot Option SC874 15 D Delete All Error Delete data area No Specific Sector SC874 16 D Delete All Error Delete data area hdderase Execution Error SC874 41 D Delete All Error Delete data area Other Fatal Error SC874 42 D Delet...

Page 260: ...sector or other problem with the hard disk the error will persist even after trying the above If the Delete All option is not installed when this error occurs install the option SC No Level Error Name Error Condition Major Cause Solution SC875 D Delete All error HDD An error is detected before executing HDD Erase 875 01 Error occurred at hddchack I 875 02 Data erase failed Turn the main power off ...

Page 261: ...quisition or configuration of the log data at power on or during machine operation Inconsistency of encryption key between NVRAM and HDD Disable the log encryption setting Initialize LCS memory SP5 801 019 Initialize the HDD SP5 832 004 SC No Level Error Name Error Condition Major Cause Solution SC876 04 D Log Data Error 4 An error was detected in the acquisition or configuration of the log data a...

Page 262: ... Cause Solution SC876 99 D Log Data Error 99 An error was detected in the acquisition or configuration of the log data at power on or during machine operation Other causes SC No Level Error Name Error Condition Major Cause Solution SC877 00 B Data Overwrite Security card error The Auto Erase Memory function of the Data Overwrite Security is enabled but it cannot be executed Data Overwrite Security...

Page 263: ...r Name Error Condition Major Cause Solution SC878 01 D USB Flash error USB Flash file system error USB Flash file system has been destroyed Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC878 02 D TPM error An error occurred in the TPM or TPM driver TPM is defective Replace the controller board SC No Level Error Name Error Condition Major Cause Solution S...

Page 264: ...se of a hardware defect Replace the hardware In case of a software error Turn the main power off on Try updating the firmware SC900 Others SC No Level Error Name Error Condition Major Cause Solution SC900 00 D Electronic counter error The value provided by the electronic total counter is outside the normal range Unexpected NVRAM installed Defective NVRAM NVRAM data corruption Data is stored in an ...

Page 265: ... The software s bug Unexpected hardware configuration such as insufficient memory Turn the main power off on SC No Level Error Name Error Condition Major Cause Solution SC921 00 B Printer font error A font that is usually included as the standard font was not found when the printer application was started The standard font file is missing Turn the main power off on SC No Level Error Name Error Con...

Page 266: ...documents remaining in the Fax transmission queue and those waiting for capture Therefore you must obtain the consent of your customer before executing the initialization Note that after executing commands including Plumeria Palm2 the job history will also be cleared 3 If the error persists even after taking the above step initialize all of the partitions in the HDD in accordance with SP5 832 001 ...

Page 267: ...Condition Major Cause Solution SC991 00 C Software continuity error The software has attempted to perform an unexpected operation However the process can continue running if recovery processing is carried out Incorrect argument Incorrect internal parameter Insufficient working memory May have resulted from an error that cannot be detected by the hardware using normal SC detection Logging only SC N...

Page 268: ...code does not match Machine serial number cannot be identified because of BCU replacement or malfunction Machine serial number cannot be identified because of NVRAM replacement Input the machine serial number with SP5 811 and turn the main power off on Reinstall the NVRAM that was previously used SC No Level Error Name Error Condition Major Cause Solution SC995 02 D CPM setting error Machine seria...

Page 269: ... to the original configuration and then replace them according to the manual SC No Level Error Name Error Condition Major Cause Solution SC997 00 B Application function selection error The application has not responded to the set command created by SCS within a certain period of time The application selected ended abnormally Software bug Check whether an option required by the application RAM DIMM...

Page 270: ...normally Even if they are started all applications have become unable to be rendered due to an unknown defect Software bug An option required by the application RAM DIMM board is not installed properly Turn the main power off on Check whether an option required by the application RAM DIMM board is installed properly Check whether downloaded applications are correctly configured Replace the control...

Page 271: ...g the paper jam location e g A1 B Jam History SP7 507 shows the paper jam history CODE Indicates the jam code SIZE Indicates the paper Size Code TOTAL Indicates the total counter SP7 502 001 DATE indicates the date when the jam occurred The 10 latest printer jams are displayed Initial jams are not recorded Jam Detection 269 ...

Page 272: ...egistration Sensor 6 By pass Paper End Sensor 7 Paper End Sensor Main Machine 8 Paper End Sensor Optional Bank 9 Vertical Transport Sensor Optional Bank Sensor Position Jam code Shows the cause of a jam Appears in the log data Position code Shows the location of a jam Appears on the operation panel 6 Troubleshooting 270 ...

Page 273: ... the referenced sensor Main Machine Jam Code Jam Type Position Code 1 Registration Sensor Jam B 1 Paper Exit Sensor Jam B Z1 1 Duplex Reverse Sensor Jam Z1 1 Duplex Entrance Sensor Jam Z3 3 Tray 1 No Paper Feeding A1 8 By pass Tray No Paper Feeding A2 9 Duplex No Paper Feeding Z2 17 Registration Sensor Late Jam A1 20 23 Paper Exit Sensor Late Jam B C 57 Registration Sensor Lag Jam B 60 Paper Exit ...

Page 274: ...r Vertical Transport Sensor Jam Y1 5 Tray 3 No Paper Feeding Y2 54 Tray 3 Relay Sensor Vertical Transport Sensor Lag Jam A1 Y1 Y2 1 Tray 3 Relay Sensor Vertical Transport Sensor Jam Y2 6 Tray 4 No Paper Feeding Y3 55 Tray 4 Relay Sensor Vertical Transport Sensor Lag Jam A1 Y1 Y2 Y3 1 Tray 4 Relay Sensor Vertical Transport Sensor Jam Y3 14 Tray 3 Relay Sensor Vertical Transport Sensor Late Jam Y3 6...

Page 275: ... 1 Sheet SP2 109 003 Test Printing Cont Printing On Continue Off Stop SP2 109 004 Test Printing Print Side Select 4 Check the test pattern Pattern number No Pattern No Pattern 0 None 9 Slanting Grid 20mm Pitch 1 Vertical Line 1 dot 10 Independent Pattern 1 dot 2 Horizontal Line 1 dot 11 Independent Pattern 2 dot 3 Vertical Line 2 dot 12 Independent Pattern 4 dot 4 Horizontal Line 2 dot 13 Full Dot...

Page 276: ...e SP mode and then print the test pattern 17 Trimming Area with SP2 109 001 2 Adjust the blank margin width of the image with SP2 103 001 004 Leading edge 2 7 to 9 9 mm Default 3 0 mm Trailing edge 0 0 to 9 9 mm Default 2 0 mm Left 0 0 to 9 9 mm Default 2 0 mm Right 0 0 to 9 9 mm Default 2 0 mm Registration Adjustment Print Area Check that the adjustment meets the product specification 6 Troublesh...

Page 277: ...mode and then print the test pattern 17 Trimming Area with SP2 109 001 Print the test pattern and then adjust the leading edge registration in the SP mode to the optimum value 2 Do SP1 002 001 002 003 004 005 006 to check and adjust the registration 3 Check the side to side registration for each paper feed trays Image Problem Problem at Regular Intervals Image problems may appear at regular interv...

Page 278: ...arge roller 50 0 mm Registration roller 25 1 mm Image transfer roller 106 8 mm Fusing pressure roller 108 9 mm Fusing roller 113 0 mm Paper feed roller Black or white dots 50 2 mm Development roller 94 4 mm Drum The LED head contains 37 LED chips each covering a line 8 mm wide If a line 8 mm wide extending in the paper feed direction appears an LED chip may be damaged If so replace the LED head 6 ...

Page 279: ...nductor idles for 30 seconds for black and white vertical banding Effectively Prevented Phenomena Level1 Pieces of white banding for half tone or continuous printing Level2 White vertical banding for half tone black vertical banding and black horizontal banding If the Drum Rotation function is performed many times the life of the drum unit may be shortened When Black Spots are Generated on Print I...

Page 280: ...aper this machine supports and then keep printing using sheets of paper such as A4 LEF or A3 SEF which is wider than those used in the previous print job toner smears may appear on the backside of the printouts depending on your environment or usage Specifying this setting prevents the fusing unit temperature from becoming too high so that the consistent print quality can be maintained Specifying ...

Page 281: ...top on the output tray and remove the delivered paper frequently You can also configure Curl Prevention in the UP mode Menu Maintenance Quality Maintenance Curl Prevention If you set Curl Prevention to Active the machine idles for 20 seconds before it starts printing By adding the idle time before printing it takes longer to print but paper curling can be reduced To stop the 20 second idling set C...

Page 282: ...rical Component Defects Electrical Components IC No Component IC20 Main motor IC2 Reverse Motor Q1 Junction Gate Solenoid IC1 Paper Feed Clutch IC1 Registration Clutch IC1 Relay Clutch 6 Troubleshooting 280 ...

Page 283: ...IC No Component IC1 Duplex Clutch IC1 By pass Feed Clutch IC1 By pass Bottom Plate Clutch IC1 Toner Supply Clutch Q23 Q25 PCDU Cooling Fan Q2 PSU Cooling Fan Fuses BCU Electrical Component Defects 281 ...

Page 284: ...e the operation panel does not work Possible Cause Fuse blown out due to a short to ground Troubleshooting Procedures Replace the operation panel Replace EGB FU7 Micro Fuse Protects the LEDA power source from overcurrent Symptom An LEDA related error occurs Possible Cause FFC is not connected properly Troubleshooting Procedures Replace EGB Replace FFC Replace LEDA 6 Troubleshooting 282 ...

Page 285: ...roken Troubleshooting Procedures Replace the PSU FU002 Ceramic Fuse Protects DC power supply circuit from overcurrent FU201 Ceramic Fuse 24 V output overcurrent protection Symptom Although the power is applied to the main machine the engine does not work Possible Causes The PSU overcurrent protection does not work 24 V output shorts out to ground Troubleshooting Procedures Replace the PSU Electric...

Page 286: ...202 Micro Fuse 5 V output for LPS Symptom Although the power is applied to the main machine the engine does not work Possible Causes The PSU overcurrent protection does not work 5 V output shorts out to ground Troubleshooting Procedures Replace the PSU 6 Troubleshooting 284 ...

Page 287: ... then the energy saved will be different For example if the timers are all set to 60 min the grey area will disappear and no energy is saved before 60 min expires Sleep Mode Setting Sleep Mode Menu System Sleep Mode Sleep Mode Timer The user can specify the duration the printer waits before entering Sleep mode The printer enters Sleep mode if no user input has been made during the specified durati...

Page 288: ...Image Monitor Default Inactive Daily Web Preset Time Day of Week Preset Time Inactive Weekly Timer Code Menu System Weekly Timer Code The user can set a password up to eight digits for Weekly Timer Once the password is set the screen requiring the password is displayed while the printer is turned off or in Sleep mode by Weekly Timer Enter the password to turn on the printer or recover the printer ...

Page 289: ... ECO Night Sensor detects a low ambient light level Auto Power Off and On The printer turns off the main power when a decrease in the ambient light level is detected It turns on the main power when an increase in the ambient light level is detected Inactive The ECO Night Sensor is disabled Timer to Turn Off Specify how long the printer waits to turn off the main power when the ECO Night Sensor det...

Page 290: ...ight level The ECO Night Sensor setting is changed The main power is turned on The printer enters Sleep mode Default 1 minute 1 minute 5 minutes 30 minutes 60 minutes 120 minutes Brightness Sensor Level Brightness Sensor Level to Turn Off Set the brightness threshold for the sensor to turn off the main power Default 0 0 Dark 15 Bright Level 0 Very dark Equivalent to a moonlit night Level 5 Dark Eq...

Page 291: ...sing Unit Off mode This setting further reduces power consumption but the printer may take longer to recover from Fusing Unit Off mode Off Turn off Fusing Unit Off mode Exit Fusing Unit Off Mode Specify the condition for the printer to exit Fusing Unit Off mode Default On Printing On Printing The printer exits Fusing Unit Off mode when printing is performed On Operating Control Panel The printer e...

Page 292: ...tandby mode for 30 minutes or longer The printer consumes less energy when the fusing heater is turned off than when the printer is in standby mode Default Auto Turn Off Auto Turn Off Do not Auto Turn Off Return to Stand by Mode Sleep Mode Recovery time 9 sec Recommendation We recommend that the default settings should be kept If the customer requests that these settings should be changed please e...

Page 293: ...of energy that is used by the machine This should only be used as a reference value because the power consumption specifications are measured in a controlled environment with a constant power supply To get an exact measurement at the customers site a watt meter must be used to measure the actual energy consumed To use SP8 941 to calculate the energy consumed At the start of the measurement period ...

Page 294: ...ss 003 Energy Save Time 0 0 0 0 Low power mode 20W or less 004 Low power Time 71386 71386 75111 74500 Sleep mode 1W or less 005 Off mode Time 508776 508776 520377 11601 Total Time of Data d min 17506 Total Time of Data d 60min Hour 291 7667 Total Power Consumption of Data e Wmin NA 343405 EU 349939 Total Power Consumption of Data e 60min 1000W KWH NA 5 72342 EU 5 83232 7 Energy Save 292 ...

Page 295: ...plexing and the combine functions reduce the amount of paper used This means that less energy overall is used for paper production which improves the environment 1 Duplex Reduce paper volume in half 2 Combine mode Reduce paper volume in half Paper Save 293 ...

Page 296: ...or a duplex job of a three page original the duplex counter will only increase by 1 even though two sheets are used Recommendation Please explain the above features to the customers so that they can reduce their paper usage Total counter SP8 581 001 Duplex counter SP8 411 001 Single sided with combine mode SP8 421 004 Duplex with combine mode SP8 421 005 The following table shows paper savings and...

Page 297: ...s paper savings and how the counters increase for some simple examples of duplex combine jobs 2 in 1 mode Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter SP8 581 001 Single sided with combine mode SP8 421 004 1 1 1 0 1 1 2 2 1 1 1 1 3 3 2 1 2 2 4 4 2 2 2 2 5 5 3 2 3 2 10 10 5 5 5 5 20 20 10 10 10 10 Duplex 2 in 1 mode Originals Simplex Sheet used Duplex Sheets used Paper ...

Page 298: ...x Sheets used Paper Saved Total counter SP8 581 001 Duplex with combine mode SP8 421 005 3 3 1 2 2 1 4 4 1 3 2 1 5 5 2 3 3 1 6 6 2 4 3 1 7 7 2 5 4 2 8 8 2 6 4 2 9 9 3 6 5 2 10 10 3 7 5 2 11 11 3 8 6 3 12 12 3 9 6 3 7 Energy Save 296 EN ...

Page 299: ...Model Da P1 Machine Code M187 Appendices February 2015 ...

Page 300: ......

Page 301: ...les 11 Maintenance Tables 11 Mainframe 11 Paper Feed Tray TK2010 12 Other 12 3 Appendices SP Mode Tables Service Program Mode 13 Enabling and Disabling Service Program Mode 13 Service Table Key 13 Main SP Tables 1 14 SP1 XXX Feed 14 Main SP Tables 2 24 SP2 XXX Drum 24 Main SP Tables 3 42 SP3 XXX Process 42 Main SP Tables 5 44 SP5 XXX Mode 44 Main SP Tables 7 98 SP7 XXX Data Log 98 Main SP Tables 8...

Page 302: ...Input Check Table 131 Output Check Table 133 Printer Service Mode 136 SP1 XXX Service Mode 136 Test Pattern Printing 151 Test Pattern Printing 151 2 ...

Page 303: ...um Copy System LED alley and electro photographic printing Development System Non magnetic one component development system Fusing System Thin hard heating roller fusing system Scanning Method One dimensional solid scanning system through CCD Warm up Time 19 seconds or less 23 C rated voltage Warm up may take a minute or two for image adjustment First Print Time 6 5 seconds or less A4 LT SEF 3 ...

Page 304: ...F F SEF Foolscap SEF Folio SEF 8K SEF 16K SEF LEF Custom size Min 90mm x 297mm 3 5 x 11 7 Max 148mm x 432mm 5 8 x 17 EU CHN A3 SEF B4 SEF A4 SEF LEF B5 SEF LEF A5 SEF LEF B6 SEF A6 SEF DLT SEF LG SEF LT SEF LEF G LT SEF LEF HLT SEF Exective SEF LEF Com10 LEF Eng Quatro SEF LEF F GL SEF C5 LEF DL Env LEF F SEF Foolscap SEF Folio SEF 8K SEF 16K SEF LEF Custom size Min 90mm x 297mm 3 5 x 11 7 Max 148...

Page 305: ... LEF G LT SEF LEF HLT SEF Exective SEF LEF Com10 LEF Eng Quatro SEF LEF F GL SEF F SEF Foolscap SEF Folio SEF 8K SEF 16K SEF LEF Custom size Min 100mm x 297mm 3 9 x 11 7 Max 148mm x 432mm 5 8 x 17 Paper Thickness Tray1 52 220g m2 Bypass 52 220g m2 Duplex 52 162g m2 Paper Feed Capacity Max 2100 sheets Standard 500 sheets Main 100 sheets Bypass tray Option 500 sheet tray x 3 Power Source NA 120 127V...

Page 306: ...r Language Standard RPCS PCL5e 6 Postscript3 PDF Direct Option XPS IPDS Interface Standard Ethernet 1000BASE T 100BASE TX 10BASE T USB2 0 Type A USB2 0 Type B SD card Option IEEE1284 IEEE802 11a b g n Wireless LAN NIC Print server Protocol TCP IP IPv4 IPv6 AppleTalk IPX SPX SNMP MIB WSM IPP Compatible OS WindowsXP Vista 7 8 Server2003 2008 2012 MacOS X10 5 or later PS only Citrix CPS XenApp Novell...

Page 307: ...rted 1 Printer drivers support both 32 bit and 64 bit Windows 2 Microsoft Windows XP Professional Edition Microsoft Windows XP Home Edition 3 Microsoft Windows Vista Ultimate Microsoft Windows Vista Enterprise Microsoft Windows Vista Business Microsoft Windows Vista Home Premium Microsoft Windows Vista Home Basic 4 Microsoft Windows 7 Home Premium Microsoft Windows 7 Professional Microsoft Windows...

Page 308: ...t Windows Server 2012 Standard 9 Mac OS X 10 5 or later Utility Software The following utilities are available No Utility Support Status Note 1 Printer Utility for Mac No Bundled utilities 2 Font Manager 2000 YES 3 Web Image Monitor embedded web server YES 4 DeskTopBinder Professional YES Optional utilities 5 Desk Top Binder Lt YES 6 Remote Communication Gate S Pro YES 7 SmartDeviceMonitor for Adm...

Page 309: ...tLG SEF Folio SEF F GL SEF G LT SEF LEF Eng Quatro SEF LEF Executive SEF LEF Half Letter SEF 8K SEF 16K SEF LEF 11 15 SEF 11 14 SEF 10 15 SEF 10 14 SEF Custom size Vertical 148 0 432 0 mm 5 83 17 00 inch Horizontal 100 0 297 0 mm 3 94 11 69 inch Paper weight 52 g m2 220 g m2 Power consumption 15 W or less Power is supplied from the main unit Dimensions W D H 459 392 124 mm Without handle Weight Ap...

Page 310: ...1 Appendices Specifications 10 ...

Page 311: ...lean R Replace Mainframe Item 25K 90K 180K EM Remarks LED Lens C Customers perform this concurrently with PCDU replacement Use the LED lens cleaner packed with the unit or mainframe Image Transfer Roller R Replace to the maintenance kit Fusing Unit R Replace to the maintenance kit Paper Feed Roller C Wipe with a damp cloth Friction Roller C Wipe with a damp cloth By pass Feed Roller C Wipe with a ...

Page 312: ...amp cloth Duplex Reverse Sensor C Remove paper dusts Paper Feed Tray TK2010 Item 25K 90K 180K EM Remarks Paper Feed Roller C Wipe with a damp cloth Separation Roller C Wipe with a damp cloth Vertical Transport Roller C Wipe with a damp cloth Vertical Transport Sensor C Remove paper dusts Other Yield Page Condition High Yield Toner 10 000 ISO Start up Toner 6 000 ISO PCDU 25 000 3P J Maintenance Ki...

Page 313: ...in the SP mode tables Notation What it means range default step Example 9 to 9 0 0 1 mm step The setting can be adjusted in the range 9 value reset to 3 0 after an NVRAM reset and the value can be changed in 0 1 mm steps with each key press ENG Engine SP CTL Controller SP An asterisk to the left side of ENG CTL column means that this mode is stored in the NVRAM If you do a RAM clear this SP mode w...

Page 314: ...ep 1 001 002 Tray 1 ENG 1 001 003 Tray 2 ENG 1 001 004 Tray 3 ENG 1 001 005 Tray 4 ENG 1 001 006 Duplex ENG 1002 User S to S Reg Adjusts the printing side to side registration from each paper feed station using the Trimming Area Pattern To move the start position to the right increase the value To move the start position to the left decrease the value 1 002 001 By pass ENG 4 0 to 4 0 0 0 0 1 mm st...

Page 315: ...e Raise this setting to lengthen the amount of time that the paper pauses at the nip of the registration rollers if you notice a large amount of skew in printouts 1 003 011 By pass Plain ENG 5 to 5 0 1 mm step 1 003 012 By pass Thick ENG 1 003 013 By pass Envelope ENG 1 003 021 Tray1 Plain ENG 1 003 022 Tray1 Thick ENG 1 003 023 Tray1 Envelope ENG 1 003 031 Tray2 Plain ENG 1 003 032 Tray2 Thick EN...

Page 316: ...0 150 1deg step 1 105 013 C Envelope ENG 120 to 200 190 1deg step 1 105 015 C Card ENG 120 to 200 175 1deg step 1 105 017 C Transparency ENG 120 to 200 163 1deg step 1 105 019 C Special ENG 120 to 200 185 1deg step 1105 CurlDecMode 1 105 021 Mode Display ENG 0 or 1 0 1 step Enables or disables the CurlDecMode 1 105 022 PreprtRotTime ENG 500 to 60000 500 1msec step Sets the pre print rotation time ...

Page 317: ...cifies the starting temperature for a forced PPM down 1 105 034 FuserCleaning ENG 140 to 200 140 1deg step 1106 FusingTempDisp Displays the hot roller and pressure roller temperatures 1 106 001 RollerCenter ENG 20 to 250 0 1deg step Displays the current fusing thermistor temperature Center 1 106 002 RollerEnds ENG 20 to 250 0 1deg step Displays the current fusing thermistor temperature Ends 1 106 ...

Page 318: ...ts SC 1801 Motor Speed Adj Adjusts the speed of the motor The motor speed can be adjusted to correct images that appear scratchy or of uneven density This can occur when Copying originals with large quantities of black Copying originals with a large quantity of black near the trailing edge Printing multiple copies of positive negative reverse images 1 801 001 MainMotor High ENG 4 0 to 4 0 0 0 01 s...

Page 319: ... slower or faster than the default 1 907 035 Bank1 Feed CLON ENG 10 to 10 0 1mm step Adjusts the sheet interval to feed a next sheet Makes it wider or narrower than the default 1 907 036 Bank2 Feed CLON ENG 1 907 037 Bank3 Feed CLON ENG 1 907 038 BNKWaitAdj Before ENG 10 to 10 0 1mm step Adjusts the sheet interval to execute the paper waiting command Makes it wider or narrower than the default 1 9...

Page 320: ...er 1 921 013 By Pass Envelope ENG 4 0 to 4 0 0 0 0 1mm step Adds on to the adjusted values of the Plain paper 1 921 021 Tray1 Plain ENG 4 0 to 4 0 0 0 0 1mm step Reflects adjustment values with no change 1 921 022 Tray1 Thick ENG 4 0 to 4 0 0 0 0 1mm step Adds on to the adjusted values of the Plain paper 1 921 023 Tray1 Envelope ENG 4 0 to 4 0 0 0 0 1mm step Adds on to the adjusted values of the P...

Page 321: ...usted values of the Plain paper 1 921 061 Duplex Plain ENG 4 0 to 4 0 0 0 0 1mm step Reflects adjustment values with no change 1 921 062 Duplex Thick ENG 4 0 to 4 0 0 0 0 1mm step Adds on to the adjusted values of the Plain paper 1922 Fact S to S Reg Reflects adjustment values with no change To move the start position to the right increase the value To move the start position to the left decrease ...

Page 322: ...ngine Off mode 1 951 002 PCDU Fan ENG 0 to 600 70 1sec step 1 951 003 PSU Fan ENG 0 to 600 70 1sec step 1952 Fan Low Mode Time Specifies the sustaining time of Engine Off mode when the machine returns from the Engine Off mode 1 952 001 ENG 0 to 60 13 1min step 1953 FanLowNoiseMode OFF ON Enables or disables the fan low noise mode 1 953 001 OFF ON ENG 0 or 1 0 1 step 1990 SpeedCange Specifies the p...

Page 323: ...98 004 reserve04 ENG 1 998 005 reserve05 ENG 1 998 006 reserve06 ENG 0 00 to 10 00 80 0 01 step 1 998 007 reserve07 ENG 227 to 500 227 1g step 1 998 008 reserve08 ENG 0 to 65535 0 1 step 1 998 009 reserve09 ENG 0 to 65535 0 1 step 1 998 010 reserve10 ENG 0 to 65535 0 1 step Main SP Tables 1 23 ...

Page 324: ...he target dark potential Vd in the Env Division low humidity This setting is available when the bias control is ON 2 001 012 Pot_ref_low_Lc2 ENG 450 to 250 315 5V step Displays or adjusts the target dark potential Vd in the Env Division mid humidity This setting is available when the bias control is ON 2 001 013 Pot_ref_low_Lc3 ENG 450 to 250 310 5V step Displays and adjusts the target dark potent...

Page 325: ... Pot_ref_high_Lc1 ENG 450 to 250 410 5V step Displays and adjusts the target background potential Pot in the Env Division high humidity 2 001 018 Pot_ref_ high _Lc2 ENG 450 to 250 365 5V step Displays and adjusts the target background potential Pot in the Env Division high humidity 2 001 019 Pot_ref_ high _Lc3 ENG 450 to 250 305 5V step Displays and adjusts the target background potential Pot in t...

Page 326: ...001 103 F Coefficient a3 ENG 20 to 0 9 9 0 1 step Displays and adjusts the coefficient a3 that is of the C caluculated function F Vd AH D This setting is available when the bias control is ON 2 001 104 Pot_line1 ENG 0 to 10000000 200000 1000 mm step Displays and adjusts the threshold of the running distance for line 1 with the configuration table for target background potential 2 001 105 Pot_line2...

Page 327: ...eleting image data at the margins 2 103 001 Lead Edge Width ENG 2 7 to 9 9 3 0 0 1mm step 2 103 002 Trail Edge Width ENG 0 0 to 9 9 2 0 0 1mm step 2 103 003 Left ENG 2 103 004 Right ENG 2103 Erase Margin Adj Image Erase Margin Adjustment Back side 2 103 005 Duplex Lead ENG 0 0 to 4 0 0 0 0 1mm step 2 103 006 Duplex Trail ENG 2 103 007 Duplex Left Width ENG 2 103 008 Duplex RightWidth ENG 2104 Expo...

Page 328: ... LEDA Light emission time 2 105 001 Normal Speed ENG 50 to 200 100 1 step 2 105 002 Mid Speed ENG 2 105 003 Low Speed ENG 2106 LEDA Emit Time LEDA Light emission time 2 106 021 Print Normal ENG 1000 to 12500 3000 1ns step 2 106 022 Print Mid ENG 2 106 023 Print Low ENG 2 106 024 Quenching Normal ENG 2 106 025 Quenching Mid ENG 2 106 026 Quenching Low ENG 2107 Exposure Width 2 107 001 Erase Left D ...

Page 329: ...a selected test pattern 2 109 004 Print Side Select ENG 0 or 1 0 1 step Selects the print side s for test pattern printing 0 One side 1 Both sides Selections for SP2109 0 None 9 Arg Grid20mm 1 Vert 1dot 10 Indep 1dot 2 Hori 1dot 11 Indep 2dot 3 Vert 2dot 12 Indep 4dot 4 Hori 2dot 13 Full 5 Grid Vert 14 Band 6 Grid Hori 15 Gray 10mm 7 Grid 20mm 16 Gray 20mm 8 Arg Grid 17 Trim Area 2201 DV bias Cont...

Page 330: ...ne6 L6 ENG 20000000 to 29950000 20000000 50000mm step 2 201 017 Line7 L7 ENG 30000000 to 39950000 33000000 50000mm step 2 201 204 Coefficent a4 ENG 0 00 to 0 50 0 13 0 01 step 2 201 205 Coefficent a5 ENG 0 0 to 5 0 0 0 0 1 step 2 201 206 Coefficent a6 ENG 200 to 0 0 1 step 2211 PcuReverse Switches the PCU reverse on off 2 211 001 On Off ENG 0 or 1 1 1 step 0 Switch Off 1 Switch On with the reverse...

Page 331: ...rced interrupt is performed 2 212 004 Dist JobEnd ENG 1 to 999 3 1 m Specifies the cumulative running distance from which the previous drum PCU reverse job end is performed 2 212 005 Sheets Counter ENG 0 to 999 0 1 page Specifies the cumulative sheet count from the previous drum PCU reverse 2 212 006 Dist Counter ENG 0 to 999999999 0 1 mm Displays the drum running distance from the previous drum P...

Page 332: ...ly when PCU Cold Mode is ON in LL environment 2221 LEDA Data Display Displays LEDA data 2 221 005 Serial No ENG 2 221 009 Power Error ENG 0 or 1 0 1 step 2301 T bias Control Transfer Bias Control Use these SP s to adjust the power output and power coefficient used to transfer the toner image from drum to paper Four separate voltages are applied before the leading edge at the leading edge of the pa...

Page 333: ...5K and 30K 2 301 102 Used Adjust A3 ENG 0 to 100 70 1 step Output adjustment for the value of the transfer output table which is to be a basis when the transfer paper count is in the range of 30K and 60K 2 301 103 Used Adjust A4 ENG 0 to 100 65 1 step Output adjustment for the value of the transfer output table which is to be a basis when the transfer paper count is in the range of 60K and 90K 2 3...

Page 334: ...ng H 178 ENG 0 01 to 1 00 0 28 0 01g sec step 2 924 002 Remaining M 178 ENG 0 01 to 1 00 0 25 0 01g sec step 2 924 003 Remaining L 178 ENG 0 01 to 1 00 0 21 0 01g sec step 2 924 004 Remaining H 160 ENG 0 01 to 1 00 0 25 0 01g sec step 2 924 005 Remaining M 160 ENG 0 01 to 1 00 0 22 0 01g sec step 2 924 006 Remaining L 160 ENG 0 01 to 1 00 0 19 0 01g sec step 2 924 007 Remaining H 130 ENG 0 01 to 1...

Page 335: ... 10 0 1 0 0 1 step Coefficient for calculating toner amount to supply during printing in HH environment 2926 Recovery Supply 2 926 001 Recovery Amount ENG 0 to 300 3 1g step Specifies the toner supply amount per recovery supply 2 926 002 Mixing Time ENG 0 to 300 10 1sec step Idle time to mix after Recovery Supply 2 926 003 Recovery Count ENG 0 to 10000 0 1count step Total count of executed Recover...

Page 336: ...20 5 1cycle step Specifies the rotating count of the cleaner component to calculate the number of detection count 2 930 002 stabilization T ENG 0 0 to 3 0 0 0 0 1sec step Specifies the time to stabilize the Toner End Sensor 2 930 003 Upper n cycle ENG 0 to 20 1 1 step Upper counter to exclude from the obtained result when toner remaining in the developer detected 2 930 004 Lower m cycle ENG 0 to 2...

Page 337: ...nt step Counter for judging the lower limit when toner remaining in the developer detected 2 930 011 HH 160 Upper ENG 0 to 100 39 1count step Counter for judging the upper limit when toner remaining in the developer detected 2 930 012 HH 160 Lower ENG 0 to 100 44 1count step Counter for judging the lower limit when toner remaining in the developer detected 2 930 013 MM 160 Upper ENG 0 to 100 39 1c...

Page 338: ...r detected 2 930 020 MM 130 Lower ENG 0 to 100 55 1count step Counter for judging the lower limit when toner remaining in the developer detected 2 930 021 LL 130 Upper ENG 0 to 100 55 1count step Counter for judging the upper limit when toner remaining in the developer detected 2 930 022 LL 130 Lower ENG 0 to 100 62 1count step Counter for judging the lower limit when toner remaining in the develo...

Page 339: ...hreshold for detecting the SC332 2 931 006 SC332 Count ENG 0 to 10 0 1count step Counts that continuously detected the SC332 2932 End Detection 2 932 001 End Count ENG 0 to 10000 0 1count step Specifies the lower limit count used to determine the toner end 2 932 002 End Threshold ENG 1 to 10 5 1count step Specifies the threshold of the lower limit count used to determine the toner end 2940 Remain ...

Page 340: ... small paper ON 2952 Toner Input Displays the drum running distance at the previous refresh 2 952 001 Runnging Distance ENG 0 to 999999999 0 1mm step 2953 S_PaperRefresh 2 953 001 InputCoefficient ENG 1000 to 3000 1884 1 step Specifies the cleaning toner amount K for toner refresh in small size paper 2 953 002 ThresholdDist ENG 2010 to 7500 2100 10mm step Specifies the threshold Ls of drum running...

Page 341: ...development 2997 PCDU STOP 2 997 001 End Mgn Distance ENG 100000 to 960000000 9250000 10000mm step 2998 Timing Control 2 998 001 T ReverseRotation ENG 1 to 100 35 1msec step Adjusts the reverse rotation time of PCU reverse rotation 2 998 002 T MotorStop ENG 550 to 1000 550 50msec step Adjusts the stop rotation time of PCU reverse rotation 2 998 003 T NormalRotation ENG 1 to 100 22 1msec step Adjus...

Page 342: ...ol Development Bias Control On Off designation 3 501 001 On Off ENG 0 or 1 1 1 step 0 Off 1 On 3502 C Bias Control C bias Control On Off designation 3 502 001 On Off ENG 0 or 1 1 1 step 0 Off 1 On 3800 Days Before End Switches the near end timing days before end toner 3 800 001 Waste Toner ENG 0 to 2 1 1 step 0 earlier 1 normal 2 later 3920 Density Adjust 3 Appendices SP Mode Tables 42 ...

Page 343: ...3 920 002 Mode select ENG 0 or 1 0 1 step Main SP Tables 3 43 ...

Page 344: ... or disables the toner refill detection display 5 051 001 CTL 0 or 1 0 1 step 0 ON 1 OFF 5055 DisplayIPAddress Display or does not display the IP address on the operation panel 5 055 001 CTL 0 or 1 0 1 step 0 OFF 1 ON 5074 Home Key Custom Sets the application that appears when the home key is pressed 5 074 002 Login Setting CTL 00000000 to 11111111 00H to ffH 00000000 1hex step Bit0 0 On 1 Off Bit...

Page 345: ...ight Switch Specifies whether the alert LED is lit or not when toner near end condition is detected This does not change the toner near end condition indication in the operation panel LCD 5 083 001 CTL 0 or 1 1 1 step 0 OFF 1 ON 5104 Couonter Size Setting 5 104 001 A3 DLT Double Count CTL 5 104 002 Bypass Paper Size Undetection CTL 5169 CE Login If you will change the printer bit switches you must...

Page 346: ... RTC real time clock time setting for the local time zone Examples For Japan 9 GMT enter 540 9 hours x 60 min JP 540 Tokyo NA 300 New York EU 60 Paris CH 480 Peking TW 480 Taipei AS 480 Hong Kong KO 540 Korea 5 302 002 Time Difference CTL 1440 to 1440 300 1min step 5305 Auto Off Set Auto Off Limit Set 5 305 101 Auto Off Limit Set CTL 0 or 1 0 1 step 5307 Daylight Saving Time 3 Appendices SP Mode T...

Page 347: ...e 0 cannot be input in the first digit so the eight digit setting for 2 or 3 becomes a seven digit setting 1st and 2nd digits The month 1 to 12 3rd digit The week of the month 1 to 5 4th digit The day of the week 0 to 6 Sunday to Saturday 5th and 6th digits The hour 00 to 23 7th digit The length of the advanced time 0 to 9 1 hour step 8th digit The length of the advanced time 0 to 5 10 minutes ste...

Page 348: ...1 Access Control DFU 5 401 104 Authentication Time CTL 0 to 255 0 1sec step 5 401 162 Extend Certification Detail CTL 00000000 to 11111111 00H to ffH 00000000 1 step 0 On or Enable 1 Off or Disable Bit0 Logout with removing card Bit1 Logout with detecting card Bit2 Return from standby with detecting card Bit3 Password manual entry Bit4 Password manual entry Bit5 PIN entry with alphanumeric charact...

Page 349: ...sing user code setup 0 OFF 1 ON Bit2 Using key counter setup 0 OFF 1 ON Bit3 Using external billing device setup 0 OFF 1 ON Bit4 Using extended external billing device setup 0 OFF 1 ON Bit5 6 Not used Bit7 Using extended function J limit users 0 OFF 1 ON 5 402 101 to 130 SDKJ1 to 30 Limit Setting CTL 0x00 0x01 step 5402 Accsss Control Sets limited uses for SDKJ application data 5 402 141 to 170 SD...

Page 350: ...ON Determines whether easy LDAP certification is done 5 411 005 Password Null Not Permit CTL 0 or 1 1 1 step 0 Password NULL permitted 1 Password NULL not permitted This SP is referenced only when SP5411 4 is set to 1 On 5 411 006 Detail Option CTL 00000000 0x01 step Bit0 0 Anonymous certification OFF 1 Anonymous certification ON Bit1 to Bit7 Not used in this model 5412 Krb Certification Sets the ...

Page 351: ...13 002 Lockout Threshold CTL 1 to 10 5 1time step Sets a limit on the frequency of lockouts for account lockouts 5 413 003 Cancel On Off CTL 0 or 1 0 1 step 0 OFF lockout not cancelled 1 ON system waits cancels lockout if correct user ID and password are entered Determines whether the system waits the prescribed 5 413 004 Cancel Time CTL 1 to 9999 60 1min step Determines the length of time that th...

Page 352: ...o the system 5 415 002 Detect Time CTL 1 to 10 5 1sec step Sets the time limit to stop a password attack once such an attack has been detected 5416 Access Information 5 416 001 User Max Num CTL 50 to 200 200 1 users step Limits the number of users used by the access exclusion and password attack detection functions 5 416 002 Password Max Num CTL 50 to 200 200 1 users step Limits the number of pass...

Page 353: ...limit on the number of requests received for certification in order to slow down the certification speed when an excessive number of access attempts have been detected 5420 User Auth These settings should be done with the System Administrator These functions are enabled only after the user access feature has been enabled 5 420 041 Printer CTL 0 or 1 0 1 step 0 Authentication ON 1 Authentication OF...

Page 354: ...hen Value 1 to 9999 x 1000 PM counter 5504 Jam Alarm 5 504 001 CTL 0 to 3 3 1 step 0 Zero Off 1 Low 2 5K jams 2 Medium 3K jams 3 High 6K jams Sets the alarm to sound for the specified jam level document misfeeds are not included 5505 Error Alarm Sets the error alarm level The error alarm counter counts 1 when any SC is detected However the error alarm counter decreases by 1 when an SC is not detec...

Page 355: ...4 B4 B5 DLT LG LT HLT 5 507 003 Toner CTL 0 or 1 1 1 step Switches the control call on off for the stapler installed in the finisher DFU If you select 1 the alarm will sound when the copier detects toner end 0 Off 1 On 5 507 004 Maintenance KIt CTL 0 to 2 1 1 step 0 OFF 1 Supply call Enable 2 CC call Enabled 5 507 005 Drum CTL 0 or 1 1 1 step 0 OFF 1 ON 5 507 080 Toner Call Timing CTL 0 or 1 0 1 s...

Page 356: ...L 5 507 133 Interval A4 CTL 5 507 134 Interval A5 CTL 5 507 141 Interval B4 CTL 5 507 142 Interval B5 CTL 5 507 160 Interval DLT CTL 5 507 164 Interval LG CTL 5 507 166 Interval LT CTL 5 507 172 Interval HLT CTL 5515 SC Alarm Setting With NRS New Remote Service in use these SP codes can be set to issue an SC call when an SC error occurs If this SP is switched off the SC call is not issued when an ...

Page 357: ... Call CTL 5 515 011 Supply Management Report Call CTL 5 515 012 Jam Door Open Call CTL 5517 Get Machine Info When SMC info collect is interrupt retries during the time between receving Request for obtaining SMC info to value set with this setting 5 517 031 SMCInf RtryInt CTL 10 to 255 10 1min step 5731 Counter Effect Converts the paper count to the combine count for MK 1 counter 5 731 001 MK1 Pape...

Page 358: ...port Export Imports and exports preference information 5 749 001 Export CTL Execute 5 749 101 Import CTL 5751 Key Event Encryption Setting Specifies the key to encrypt the key information 5 751 001 Password CTL Letters Up to 31 NULL 5801 Memory Clear 5 801 001 All Clear CTL Execute Initializes items 002 to 027 Take a memo of the settings prior to execute this SP 5 801 002 Engine ENG 0 or 1 0 1 ste...

Page 359: ... the Mcs settings 5 801 008 Printer CTL Execute The following service settings Bit switches Gamma settings User Service Toner Limit The following user settings Tray Priority Menu Protect System Setting except for setting of Energy Saver I F Setup I O Buffer and I O Timeout PCL Menu 5 801 010 GWWS CTL Execute Deletes the network file application management files and thumbnails and initializes the j...

Page 360: ... UCS User Information Control Service settings 5 801 016 MIRS Setting CTL Execute Initializes the MIRS Machine Information Report Service settings 5 801 017 CCS CTL Execute Initializes the CCS Certification and Charge control Service settings 5 801 018 SRM Memory Clr CTL Execute Initializes the SRM System Resource Manager settings 5 801 019 LCS CTL Execute 5 801 021 ECS CTL Execute Initializes the...

Page 361: ...chineSerial 5 811 002 Display ENG 0 to 255 0 1 step Displays the machine serial number 5 811 004 BCU ENG 0 to 255 0 1 step Inputs the serial number 5812 Service TEL 5 812 001 Telephone CTL up to 16 1 step Sets the telephone number for a service representative This number is printed on the Counter List which can be printed with the user s Counter menu This can be up to 20 characters both numbers an...

Page 362: ... off 1 CSS remote service on 2 NRS remote service on Selects the remote service setting 5 816 002 CE Call CTL 0 or 1 0 1 step 0 Start of the service 1 End of the service Performs the CE Call at the start or end of the service Note This SP is activated only when SP5816 001 is set to 1 5 816 003 Function Flag CTL 0 or 1 0 1 step 0 Disabled 1 Enabled Enables or disables the remote service function NO...

Page 363: ...etwork 5 816 009 RCG Write Timeout CTL 0 to 100 60 1second step Sets the length of time seconds for the time out when sent data is written to the RCG during a call over the Remote network 5 816 010 RCG Read Timeout CTL 0 to 100 60 1second step Sets the length of time seconds for the timeout when sent data is written from the RCG during a call over the Remote network 5 816 011 Port 80 CTL 0 or 1 0 ...

Page 364: ...or cause 5 816 021 Function Flag CTL 0 or 1 0 1 step 0 Initial state normal condition 1 Error Displays the Embedded RC Gate installation end flag 5 816 023 Connect Type N M CTL 0 or 1 0 1 step 0 Initial state normal condition 1 Error Displays selects the Embedded RC Gate connection method 5 816 061 NotiTime ExpTime CTL 0 Proximity of the expiration of the certification 5 816 062 HTTP Proxy use CTL...

Page 365: ...printed in the SMC report 5 816 064 HTTP Proxy Port CTL 0 to 0xffff 0 1 step This SP sets the port number of the proxy server used for communication between the embedded RCG N and the gateway This setting is necessary to set up the embedded RC Gate N This port number is customer information and is not printed in the SMC report 5 816 065 HTTP Proxy AutUsr CTL up to 31 1 step This SP sets the HTTP p...

Page 366: ... SP sets the HTTP proxy certification password The length of the password is limited to 31 characters Any character beyond the 31st character is ignored This name is customer information and is not printed in the SMC report 3 Appendices SP Mode Tables 66 ...

Page 367: ... notified of the certification update request 13 The notification of the request for certification update has completed successfully and the system is waiting for the certification update request from the rescue GW URL 14 The notification of the certification request has been received from the rescue GW controller and the certification is being stored 15 The certification has been stored and the G...

Page 368: ...6 Notification that GW URL does not exist 5 816 069 Cer Updt ReqID CTL The ID of the request for certification 5 816 083 Firm Updating CTL Displays the status of the firmware update 5 816 085 Firm UpUsr Conf CTL Determines if the operator can confirm the previous version of the firmware before the firmware update execution If the option to confirm the previous version is selected a notification is...

Page 369: ...cate that no Remote certification exists 000000___________ indicates Common certification 5 816 091 CERT SeriNum CTL Displays serial number for the Remote certification Asterisks indicate that no Remote certification exists 5 816 092 CERT Issuer CTL Displays the common name of the issuer of the Remote certification CN the following 30 bytes Asterisks indicate that no Remote certification exists 5 ...

Page 370: ...Gate is being set Only Box registration is completed In this status Remote device cannot communicate with this device 2 The Embedded RCG Gate is set In this status the Remote device cannot communicate with this device 3 The Remote device is being set In this status the Embedded RCG Gate cannot be set 4 The Remote module has not started 5 816 202 Instl ID CTL Allows entry of the request number need...

Page 371: ...ays the result of the notification sent to the device from the GW URL in answer to the inquiry request Displayed only when the result is registered at the GW URL 5 816 206 Instl Rgstltn CTL Execute Executes Embedded RCG Registration 5 816 207 Instl Rgstltn Rst CTL 0 to 255 0 1 step Displays a number that indicates the registration result 0 Succeeded 1 Inquiry number error 2 Registration in progres...

Page 372: ...ation without execution of an inquiry and no previous registration 12004 Attempted setting with illegal entries for certification and ID2 12005 Remote communication is prohibited The device has an Embedded RC gate related problem 12006 A confirmation request was made after the confirmation had been already completed 12007 The request number used at registration was different from the one used at c...

Page 373: ... managed 2395 Box ID for Basil is illegal 2396 Device ID for Basil is illegal 2397 Incorrect ID2 format 2398 Incorrect request number format 5 816 209 Instl Clear CTL Execute Releases the machine from its embedded RCG setup 5 816 240 CommErrorTime CTL Execute 5 816 241 CommErrorCode 1 CTL 5 816 242 CommErrorCode 2 CTL 5 816 243 CommErrorCode 3 CTL 5 816 244 CommErrorState 1 CTL Execute 5 816 245 C...

Page 374: ...ing at the remote service center 5 821 004 RCG URL Path CTL 0 to 16 characters half characters Default RCG services 5824 NV RAM Upload 5 824 001 CTL Execute Uploads the NVRAM data to an SD card Push Execute Note When uploading data in this SP mode the front door must be open 5825 NV RAM Download Downloads data from an SD card to the NVRAM in the machine After downloading is completed remove the ca...

Page 375: ... 1 1 step Determines whether the job interrupted at power off is resumed at the next power on This SP operates only when SP5828 065 is set to 1 0 ON 1 OFF 5 828 069 Job Spooling Protocol CTL 0 or 1 1 1 step Determines whether job spooling is enabled or disabled for each protocol This is an 8 bit setting 0 LPR 4 BMLinks Japan Only 1 FTP Not Used 5 DIPRINT 2 IPP 6 Reserved Not Used 3 SMB 7 Reserved ...

Page 376: ... printing bit13 LPR printing bit14 ftp printing bit15 rsh printing bit16 SMB printing bit17 WSD Printer bit18 WSD Scanner bit19 Scan to SMB bit20 Scan to NCP bit21 Reserve bit22 Bluetooth bit23 IEEE 1284 bit24 USB printing bit25 Dynamic DNS bit26 Netware printing bit27 LLTD bit28 IPP printing bit29 IPP printing SSL bit30 ssh bit31 sftp 5 828 090 TELNET 0 OFF 1 ON CTL 0 or 1 1 1 step Enables or dis...

Page 377: ...ddress 2 CTL 5 828 151 Active IPv6 Stateless Address 3 CTL 5 828 153 Active IPv6 Stateless Address 4 CTL 5 828 155 Active IPv6 Stateless Address 5 CTL 5 828 156 IPv6 Manual Adress CTL This SP is the IPv6 manually set address referenced on the Ethernet or wireless LAN 802 11b in the format Manual Set Address Prefix Length The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bi...

Page 378: ...display the link to Consumable Supplier on the top page and link page of the web system 0 Not display 1 Display 5 828 239 Web Link1 Name CTL Confirms or changes the URL1 name on the link page of the web system The maximum characters for the URL name are 31 characters 5 828 240 Web Link1 URL CTL Confirms or changes the link to URL1 on the link page of the web system The maximum characters for the U...

Page 379: ...AX CTL 14 DFU 5 840 007 Channel MIN CTL 5 840 011 WEP Key Select CTL 00000000 Selects the WEP key 5 840 045 WPA debug Lvl CTL 1 to 3 3 1 step Selects the debug level for WPA authentication application This SP is displayed only when the IEEE802 11 card is installed 1 Info 2 warning 3 error 5 840 046 11w CTL 0 to 2 0 1 step 5 840 047 PSK Set Type CTL 5842 GWWS Analysis This is a debugging tool It se...

Page 380: ...e Release Number CTL 100 DFU 5 844 005 Fixed USB Port CTL 0 to 2 0 1 step Standardizes for common use the model name and serial number for USB PnP Plug Play It determines whether the driver requires re installation 0 OFF 1 Level1 2 Level2 5 844 006 PnP Model Name CTL up to 20 characters Sets the model name to be used by the USB PnP when Function Enable Level 2 is set so the USB Serial No can have ...

Page 381: ...OFF 1 ON 5 844 100 Notify Unsupported CTL 0 or 1 1 1 step 5845 Delivery Srv These are delivery server settings 5 845 003 Retry Interval CTL 0 to 900 300 1 step You can configure the interval before the sending of e mail notification is retried when it fails 5 845 004 No of Retries CTL 0 to 99 3 1 step You can configure the number of times the sending of e mail notification is retried when it fails...

Page 382: ...to the new HDD However the new address book on the HDD can be accessed only by the system administrator at this stage Executing this SP by the service technician immediately after power on grants full address book access to all users Procedure 1 Turn the machine off 2 Install the new HDD 3 Turn the machine on 4 The address book and its initial data are created on the HDD automatically 5 However at...

Page 383: ...luding the user code 5 846 049 Ini LDAP AddrB CTL Execute Clears the LDAP address book information except the user code 5 846 050 Ini All AddrB CTL Execute Clears all directory information managed by UCS including all user codes 5 846 051 Bkup All AddrB CTL Execute Uploads all directory information to the SD card 5 846 052 Restr All AddrB CTL Execute Downloads all directory information from the SD...

Page 384: ...ed After you do this SP go out of the SP mode and then turn the power off Do not remove the SD card until the Power LED stops flashing 5 846 060 Search Option CTL 0x00 to 0xff 00001111 1 step This SP uses bit switches to set up the fuzzy search options for the UCS local address book Bit Meaning 0 Checks both upper lower case characters 1 Japan Only 2 Japan Only 3 Japan Only 4 to 7 Not Used 3 Appen...

Page 385: ...al address book Specifically this SP limits the password entry to lower case and defines the length of the password 5 846 064 Compl Opt3 CTL 0 to 32 0 1 step Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits the password entry to numbers and defines the length of the password 5 846 065 Compl Opt4 CTL 0 to 32 0 1 step Use this SP to se...

Page 386: ...0 to 2 0 1 step 5849 Installation Date Displays or prints the installation date of the machine 5 849 001 Display CTL Displays the installation date The installation date is set automatically after test copies are done at the installation site 5 849 002 Print CTL 0 or 1 1 1 step 0 OFF No Print 1 ON Print Determines whether the installation date is printed on the printout for the total counter 5 849...

Page 387: ... Local Port CTL 0 or 1 0 1 step 0 Disable 1 Enable 5857 Debug Log Save 5 857 001 ON OFF CTL 0 to 2 0 1 step 0 Enables the Log trace 1 Enables the debug log saving 2 OFF Switches on the debug log feature The debug log cannot be captured until this feature is switched on 5 857 002 Target 2 HDD 3 SD CTL 1 to 3 2 1 step 1 IC Card 2 HDD 3 SD Card Selects the destination where the debugging information ...

Page 388: ...e media inserted front I F 5 857 120 Make LogTrace Dir CTL Execute 5860 SMTP POP3 IMAP4 5 860 002 SMTP Srvr Port No CTL 1 to 65535 25 1 step This SP sets the number of the SMTP server port 5 860 003 SMTP Authentication CTL 0 to 1 0 1 step This setting switches SMTP certification on and off for mail sending 0 Off 1 On 5 860 006 SMTP Auth Encryption CTL 0 to 2 0 1 step This setting determines whethe...

Page 389: ...ol CTL 0 to 3 1 1 step This SP specifies a protocol for the mail reception or switches off receiving 0 No receiving 1 POP3 protocol 2 IMAP4 protocol 3 SMTP protocol 5 860 013 POP3 IMAP4 Auth Encryption CTL 0 to 2 0 1 step This SP specifies whether password encryption is done for POP3 IMAP4 certification 0 Automatic 1 No encryption done 2 Encryption done 5 860 014 POP3 Srvr Port No CTL 1 to 65535 1...

Page 390: ...the amount of time to wait before saving a mail that breaks up during reception The received mail is discarded if the remaining portion of the mail is not received during this prescribed time 5 860 021 MDN ResRFC2298 CTL 0 or 1 1 1 step 0 No 1 Yes Determines whether RFC2298 compliance is switched on for MDN reply mail 5 860 022 SMTPAut FieldRep CTL 0 or 1 0 1 step 0 No 1 Yes If an SMTP authenticat...

Page 391: ...ation method for SMTP Bit switch Bit 0 LOGIN Bit 1 PLAIN Bit 2 CRAM MD5 Bit 3 DIGEST MD5 Bit 4 to 7 Not used 5 860 026 S MIME Header CTL 0 to 2 0 1 step Selects the MIME header type of an E mail sent by S MIME 0 Microsoft Outlook Express standard 1 Internet Draft standard 2 RFC standard 5866 E Mail Report 5 866 001 Report Validity CTL 0 or 1 0 1 step Enables or disables the E mail alert function 5...

Page 392: ...Common Key Info Writing Writes to flash ROM the common proof for validating the device for NRS specifications 5 870 001 Writing CTL Execute Writes the authentication data used for NRS in the memory 5 870 003 Initialize CTL Execute 5870 Com Key Info WR Writes to flash ROM the common proof for validating the device for NRS specifications 5 870 004 Writing 2048bit CTL Execute Writes the authenticatio...

Page 393: ...occurs The reboot is not executed for Type A or C SC codes 0 The machine reboots automatically when the machine issues an SC error and logs the SC error code If the same SC occurs again the machine does not reboot 1 The machine does not reboot when an SC error occurs 5 875 002 Reboot Method CTL 0 or 1 1 1 step 0 Manual reboot 1 Automatic reboot Selects the reboot method for SC 5878 Option Setup En...

Page 394: ...when you are prompted SD_COUNTER folder must be created under the root directory of the SC card before this SP is executed 5 887 001 CTL Execute 5888 Person InfoProt Selects the protection level for logs 5 888 001 CTL 0 or 1 0 1 step 0 No authentication No protection for logs 1 No authentication Protected logs only an administrator can see the logs 5893 SDK Apli Cnt Name Displays the counter name ...

Page 395: ... time When the setting is completed the beeper sounds five times 5 907 001 CTL 5930 MeterClick Charge 5 930 001 Setting ENG 0 or 1 0 1 step 5931 Life Alert Disp 5 931 001 Mentenance Kit ENG 0 or 1 0 1 step 5 931 002 PCDU ENG 5 931 002 PCDU STOP ENG 5987 Mech Counter This SP detects that a mechanical counter device is removed If it is detected SC610 occurs 5 987 001 0 OFF 1 ON ENG 0 or 1 0 1 step 0...

Page 396: ...data to the SD Card Press Execute key to start exporting the SMC data in the SP mode display 5 992 001 All CTL Execute 5 992 002 SP CTL 5 992 004 Logging Data CTL Execute 5 992 005 Diagnostic Report CTL 5 992 006 Non Default CTL 5 992 007 NIB Summary CTL 5 992 024 SDK J Summary CTL Execute 5 992 025 SDK J Appli Info CTL 5 992 026 Printer SP CTL 5997 PSC PSC debug SP 5 997 001 COMMAND ENG 0 to 3 2 ...

Page 397: ... to 3 0 1 step 5 997 007 THREAD_OBJ ENG 0 to 3 0 1 step 5 997 008 STS_TREE ENG 0 to 3 0 1 step 5 997 009 TREE_INIT ENG 0 to 3 0 1 step 5 997 010 EVENT ENG 0 to 3 0 1 step 5 997 011 SP ENG 0 to 3 0 1 step 5 997 012 OTHER ENG 0 to 3 0 1 step 5 997 013 MEMORY ENG 0 to 3 0 1 step Main SP Tables 5 97 ...

Page 398: ... The 10 most recently detected SC Codes are displayed on the screen and also can be seen on the SMC logging outputs If the same SC codes are detected continuously and total counter is not increasing it only logs once in case of deleting other SC code logs 7 403 001 Latest CTL 0 to 65535 1 step 7 403 002 Latest 1 CTL 7 403 003 Latest 2 CTL 7 403 004 Latest 3 CTL 7 403 005 Latest 4 CTL 7 403 006 Lat...

Page 399: ...test 4 CTL 7 404 006 Latest 5 CTL 7 404 007 Latest 6 CTL 7 404 008 Latest 7 CTL 7 404 009 Latest 8 CTL 7 404 010 Latest 9 CTL 7502 Total Paper Jam Displays the total number of jams detected 7 502 001 Jam Counter CTL 00000 to 65535 0 1 step If the JAM occurred in multiple places it logs as one SC 7 502 002 Total Jam Counter CTL 00000 to 65535 0 1 step 7504 Paper Jam Count by Location Displays count...

Page 400: ...04 020 Paper Exit On CTL 0000 to 9999 1 step 7 504 023 Duplex Inverter On CTL 7 504 026 Duplex Entrance On CTL 7 504 053 Transport 2 Off CTL 7 504 054 Transport 3 Off CTL 7 504 055 Transport 4 Off CTL 7 504 057 Registration Sensor Off CTL 7 504 060 Paper Exit Off CTL 7 504 063 Duplex Inverter Off CTL 7 504 066 Duplex Entrance Off CTL 7506 Jam Count by Paper Size Displays the number of jams accordi...

Page 401: ... 506 141 B4 SEF CTL 7 506 142 B5 SEF CTL 7 506 160 DLT SEF CTL 7 506 164 LG SEF CTL 7 506 166 LT SEF CTL 7 506 172 HLT SEF CTL 7 506 255 Other CTL 7507 Dsply P Jam Hist Logs and displays the 10 most recent detected transfer paper jams CAUSE SIZE TOTAL DATE 7 507 001 Latest CTL 0 to 9999 0 1 sheets step 7 507 002 Latest 1 CTL 7 507 003 Latest 2 CTL 7 507 004 Latest 3 CTL 7 507 005 Latest 4 CTL Main...

Page 402: ...ansfer paper jams by each incidence place 7 514 001 At Power On CTL 0000 to 9999 1 step 7 514 003 Tray 1 On CTL 7 514 004 Tray 2 On CTL 7 514 005 Tray 3 On CTL 7 514 006 Tray 4 On CTL 7 514 008 Bypass On CTL 7 514 009 Duplex On CTL 7 514 013 Transport 2 On CTL 0000 to 9999 1 step 7 514 014 Transport 3 On CTL 7 514 017 Registration On CTL 7 514 020 Paper Exit On CTL 7 514 023 Duplex Inverter On CTL...

Page 403: ...Jam Cnt 7 516 005 A4 LEF CTL 0000 to 9999 1 step 7 516 006 A5 LEF CTL 7 516 014 B5 LEF CTL 7 516 038 LT LEF CTL 7 516 044 HLT LEF CTL 7 516 132 A3 SEF CTL 0000 to 9999 1 step 7 516 133 A4 SEF CTL 7 516 134 A5 SEF CTL 7 516 141 B4 SEF CTL 7 516 142 B5 SEF CTL 7 516 160 DLT SEF CTL 7 516 164 LG SEF CTL 7 516 166 LT SEF CTL 0000 to 9999 1 step 7 516 172 HLT SEF CTL 7 516 255 Other CTL 7520 Update Log...

Page 404: ...ion PN Displays all version numbers part numbers in machine 7 801 255 CTL 9 digit characters 7803 PM Counter Displays the PM counter value 7 803 001 Paper CTL 0 to 9999999 7803 Disp PM Counter Displays and sets the Sheets Distance Usage counter 7 803 002 Sheets PCDU ENG 0 to 9999999 0 1sheet step 7 803 003 Sheets Fuser ENG 7 803 004 Sheets Trans ENG 7 803 005 Sheets Feed ENG 7 803 006 Sheets Fric ...

Page 405: ...Usage Feed ENG 7 803 026 Usage Fric Pad ENG 7804 PM Count Reset Resets the PM counter value 7 804 001 Paper CTL EXECUTE 7804 Reset PM Counter Resets the counter by execution typed SP 7 804 002 PCDU ENG Execute 7 804 003 Fuser ENG 7 804 004 Trans ENG 7 804 005 Feed ENG Execute 7 804 006 Fric Pad ENG 7 804 010 Mentenance Kit ENG 7 804 011 All ENG 7805 Counter Continue 7 805 001 Setting ENG Execute M...

Page 406: ...507 Display Paper Jam History and SP7 508 Display Original Jam History 7 807 001 CTL Execute 7832 Display Self Diag Displays the result of the diagnostics To scroll the return codes press the up arrow key or the down arrow key 7 832 001 CTL Execute 7836 Resident Memory Displays the memory capacity of the controller system 7 836 001 CTL 7850 Toner Counter Counter resetting by execution SP 7 850 001...

Page 407: ...01 File Name CTL 7 901 002 Number of Lines CTL 7 901 003 Location CTL 7906 FuserUnitLog 7 906 003 Sheet LastTime ENG 0 to 9999999 0 1sheet step 7910 ROM No 7 910 001 System CTL 7 910 002 Engine CTL 7 910 018 NetworkSupport CTL 7 910 023 HDD Format Option CTL 7 910 132 NetWare CTL 7 910 150 RPCS CTL 7 910 151 PS CTL 7 910 152 RPDL CTL 7 910 153 R98 CTL 7 910 154 R16 CTL Main SP Tables 7 107 ...

Page 408: ...7 910 168 MediaPrint TIFF CTL 7 910 169 XPS CTL 7 910 180 FONT CTL 7 910 181 FONT1 CTL 7 910 182 FONT2 CTL 7 910 183 FONT3 CTL 7 910 184 FONT4 CTL 7 910 185 FONT5 CTL 7 910 200 Factory CTL 7 910 202 NetworkDocBox CTL 7 910 204 Printer CTL 7 910 210 MIB CTL 7 910 211 Websupport CTL 7 910 213 SDK1 CTL 7 910 214 SDK2 CTL 7 910 215 SDK3 CTL 3 Appendices SP Mode Tables 108 ...

Page 409: ...PS CTL 7 911 152 RPDL CTL 7 911 153 R98 CTL 7 911 154 R16 CTL 7 911 155 RPGL CTL 7 911 156 R55 CTL 7 911 157 RTIFF CTL 7 911 158 PCL CTL 7 911 159 PCLXL CTL 7 911 160 MSIS CTL 7 911 162 PDF CTL 7 911 165 PJL CTL 7 911 166 IPDS CTL 7 911 168 MediaPrint TIFF CTL 7 911 169 XPS CTL 7 911 180 FONT CTL 7 911 181 FONT1 CTL 7 911 182 FONT2 CTL 7 911 183 FONT3 CTL Main SP Tables 7 109 ...

Page 410: ...ip information in the toner cartridge Returns 0 if it could not access to the ID chip 7 931 001 Machine ID ENG 0 to 255 0 1 step 7 931 002 Version ENG 7 931 003 Brand ID ENG 7 931 004 Area ID ENG 7 931 005 Class ID ENG 7 931 006 Color ID ENG 7 931 007 Maintenance ID ENG 7 931 008 New AIO ENG 7 931 009 Recycle Count ENG 7 931 010 EDP Code ENG 7 931 011 Serial No ENG 7 931 012 Remaining Toner ENG 0 ...

Page 411: ... 0 to 65535 0 1g step 7 931 023 Dot Count ENG 0 to 999999999 0 1mm step 7 931 024 Refresh Dist ENG 7 931 025 Toner Input Dist ENG 7932 PCDU Info Displays the ID chip information in the PCDU Returns 0 if it could not access to the ID chip 7 932 001 Machine ID ENG 0 to 255 0 1 step 7 932 002 Class ID ENG 7 932 003 Maintenance ID ENG 7 932 004 New AIO ENG 7 932 005 Serial No ENG 7 932 006 Install Dat...

Page 412: ...e ENG 7 935 003 1 R Total Cnt ENG 0 to 99999999 0 1 step 7 935 004 1 Refill Flag ENG 7 935 005 2 Serial No ENG 7 935 006 2 Install Date ENG 7 935 007 2 R Total Cnt ENG 0 to 99999999 0 1 step 7 935 008 2 Refill Flag ENG 7 935 009 3 Serial No ENG 7 935 010 3 Install Date ENG 7 935 011 3 R Total Cnt ENG 0 to 99999999 0 1 step 7 935 012 3 Refill Flag ENG 7 935 013 4 Serial No ENG 7 935 014 4 Install D...

Page 413: ...7 936 002 1 Install Date ENG 0 0 0 step 7 936 003 2 Serial No ENG 0 0 1 step 7 936 004 2 Install Date ENG 0 0 0 step 7 936 005 3 Serial No ENG 0 0 1 step 7 936 006 3 Install Date ENG 0 0 0 step 7 936 007 4 Serial No ENG 0 0 1 step 7 936 008 4 Install Date ENG 0 0 0 step 7 936 009 5 Serial No ENG 0 0 1 step 7 936 010 5 Install Date ENG 0 0 0 step 7952 Days Before End Switch the timing of the near e...

Page 414: ...7 952 002 PCDU ENG 0 to 2 1 1 step 0 Earlier 1 Normal 2 Later 7993 Total Counter Sheet number counter Engine Total 7 993 001 ENG 0 to 99999999 0 1 step 3 Appendices SP Mode Tables 114 ...

Page 415: ... for the document server The L counters work differently case by case Sometimes they count jobs pages stored on the document server this can be in document server mode from the document server window or from another mode such as from a printer driver Sometimes they include occasions when the user uses a file that is already on the document server Each counter will be discussed case by case O Other...

Page 416: ...tion Copy Mode GPC Get Print Counter For jobs 10 pages or less this counter does not count up For jobs larger than 10 pages this counter counts up by the number that is in excess of 10 e g for an 11 page job the counter counts up 11 10 1 ImgEdt Image Edit performed on the original with the copier GUI e g border removal adding stamps page numbers etc K Black LS Local Storage Refers to the document ...

Page 417: ... two pages if the A3 DLT counter SP is switched ON PJob Print Jobs Ppr Paper PrtJam Printer plotter Jam PrtPGS Print Pages R Red Toner Remaining Applies to the wide format model A2 only This machine is under development and currently not available Rez Resolution SC Service Code Error SC code displayed Sim Simplex Simplex printing on 1 side SMC SMC report printed with SP5990 All of the Group 8 coun...

Page 418: ...ed to confirm counts All reports done in the service mode service summaries engine maintenance reports etc Test prints for machine image adjustment Error notification reports Partially printed pages as the result of a copier jam 8391 LSize PrtPGS This SPs count pages printed on paper sizes A3 DLT and larger Note In addition to being displayed in the SMC Report these counters are also displayed in ...

Page 419: ...n1 CTL 0 to 99999999 0 1 step 2 pages on 1 side 2 Up 8 42x 007 4 in1 CTL 0 to 99999999 0 1 step 4 pages on 1 side 4 Up 8 42x 008 6 in1 CTL 0 to 99999999 0 1 step 6 pages on 1 side 6 Up 8 42x 009 8 in1 CTL 0 to 99999999 0 1 step 8 pages on 1 side 8 Up 8 42x 010 9 in1 CTL 0 to 99999999 0 1 step 9 pages on 1 side 9 Up 8 42x 011 16 in1 CTL 0 to 99999999 0 1 step 16 pages on 1 side 16 Up 8 42x 012 Book...

Page 420: ...paper consumption Pages that are only partially printed with the n Up functions are counted as 1 page Here is a summary of how the counters work for Booklet and Magazine modes Booklet Magazine Original Pages Count Original Pages Count 1 1 1 1 2 2 2 2 3 2 3 2 4 2 4 2 5 3 5 4 6 4 6 4 7 4 7 4 8 4 8 4 8441 T PrtPGS Ppr Size These SPs count by print paper size the number of pages printed by all applica...

Page 421: ... 010 Full Bleed CTL 8 44x 254 Other Standard CTL 8 44x 255 Other Custom CTL These counters do not distinguish between LEF and SEF 8451 PrtPGS Ppr Tray These SPs count the number of sheets fed from each paper feed station 8 451 001 Bypass Tray CTL 0 to 99999999 0 1 step Bypass Tray 8 451 002 Tray 1 CTL 0 to 99999999 0 1 step Copier 8 451 003 Tray 2 CTL 8 451 004 Tray 3 CTL 0 to 99999999 0 1 step Pa...

Page 422: ... PM counter The PM counter is based on feed timing to accurately measure the service life of the feed rollers However these counts are based on output timing Blank sheets covers chapter covers slip sheets are also counted During duplex printing pages printed on both sides count as 1 and a page printed on one side counts as 1 8464 P PrtPGS Ppr Type These SPs count by paper type the number pages pri...

Page 423: ...02 Stack CTL 8 52x 003 Staple CTL 8 52x 004 Booklet CTL 8 52x 005 Z Fold CTL 0 to 99999999 0 1 step 8 52x 006 Punch CTL 8 52x 007 Other CTL 8 52x 008 Inside Fold CTL 0 to 99999999 0 1 step Half Fold FM2 Multi Fold Unit 8 52x 009 Three IN Fold CTL 0 to 99999999 0 1 step Letter Fold in FM4 Multi Fold Unit 8 52x 010 Three OUT Fold CTL 0 to 99999999 0 1 step Letter Fold out FM3 Multi Fold Unit 8 52x 0...

Page 424: ...t finishing Not used 8 55x 002 Ring Bind CTL 8561 T A Sheet Of Paper 8564 P A Sheet Of Paper 8567 O A Sheet Of Paper 8 56x 001 Total Over A3 DLT CTL 0 to 99999999 0 1 step 8 56x 002 Total Under A3 DLT CTL 8 56x 003 Duplex Over A3 DLT CTL 8 56x 004 Duplex Under A3 DLT CTL 8581 T Counter These SPs count the total output broken down by color output regardless of the application used In addition to be...

Page 425: ...BW CTL 0 to 2147483647 0 1 step 8 601 011 Cvg BW Pages CTL 0 to 9999999 0 1 step 8604 P Coverage Counter 8 604 001 Cvg B W CTL 0 to 2147483647 0 1 step 8617 SDK Apli Counter These SPs count the total printout pages for each SDK application 8 617 001 to 006 SDK 1 to 6 CTL 0 to 99999999 0 1 step 8621 Func Use Counter 8 621 001 to 064 Function 001 to 064 CTL 0 to 99999999 0 1 step 8771 Dev Counter Th...

Page 426: ... 001 K CTL 0 to 100 0 10 step 8811 Eco Counter 8 811 001 Eco Total CTL 0 to 99999999 0 1 step 8 811 004 Duplex CTL 8 811 005 Combine CTL 8 811 008 Duplex CTL 0 to 100 0 1 step 8 811 009 Combine CTL 8 811 010 Paper Cut CTL 8 811 101 Eco Totalr Last CTL 0 to 99999999 0 1 step 8 811 104 Duplex Last CTL 8 811 105 Combine Last CTL 8 811 108 Duplex Last CTL 0 to 100 0 1 step 8 811 109 Combine Last CTL 8...

Page 427: ...TL 0 to 99999999 0 1 step 8881 Cvr Cnt 31 This SP displays the number of scanned sheets on which the coverage of each color is 31 or higher 8 881 001 BK CTL 0 to 99999999 0 1 step 8891 Page Toner Bottle This SP displays the amount of the remaining current toner for each color 8 891 001 BK CTL 0 to 99999999 0 1 step 8901 Page Ink_prev1 This SP displays the amount of the remaining previous toner for...

Page 428: ... operating 8 941 002 Standby Time CTL 0 to 99999999 0 1 step Engine not operating Includes time while controller saves data to HDD Does not include time spent in Energy Save Low Power or Off modes 8 941 003 Energy Save Time CTL 0 to 99999999 0 10 step Includes time while the machine is performing background printing 8 941 004 Low Power Time CTL 0 to 99999999 0 1 step Includes time in Energy Save m...

Page 429: ... Time CTL 0 to 99999999 0 1 step 8 961 002 STR Time CTL 8 961 003 Main Power Off Time CTL 8 961 004 Reading and Printing Time CTL 8 961 005 Printing Time CTL 8 961 006 Reading Time CTL 8 961 007 Eng Waiting Time CTL 0 to 99999999 0 1 step 8 961 008 Low Power State Time CTL 8 961 009 Silent State Time CTL 8 961 010 Heater Off State Time CTL 8 961 011 LCD on Time CTL 8971 Unit Control 8 971 001 Engi...

Page 430: ...8 999 001 Total CTL 0 to 99999999 0 1 step 8 999 007 Printer BW CTL 8 999 012 A3DLT CTL 8 999 013 Duplex CTL 8 999 027 Printer BW CTL 0 to 2147483647 0 1 step 3 Appendices SP Mode Tables 130 ...

Page 431: ...cted 1 Paper not detected 5 803 003 Bypass Paper End ENG 5 803 004 Bypass Tray ENG 0 or 1 0 1 step 0 Down 1 Up 5 803 005 Paper Exit Full ENG 0 or 1 0 1 step 0 Paper not detected 1 Paper detected 5 803 006 Paper Exit ENG 0 or 1 0 1 step 0 Paper detected 1 Paper not detected 5 803 008 Registration ENG 5 803 009 Envelope_Lever ENG 0 or 1 0 1 step 0 Released 1 Pressed 5 803 010 Duplex Entrance ENG 0 o...

Page 432: ...Normal 5 803 020 HVP SC_T ENG 5 803 022 PSU Fan Lock ENG 0 or 1 0 1 step 0 Unlocked 1 Locked 5 803 024 Drum Fan Lock ENG 5 803 025 Main Motor Lock ENG 0 or 1 0 1 step 0 Normal 1 Defective 5 803 026 HVP SC_D ENG 0 or 1 0 1 step 0 Defective 1 Normal 5 803 027 BiCU Ver ENG 0 1 step Bit0 2 Version Bit3 7 Not used 5 803 083 BANK1 500 250 ENG 0 or 1 0 1 step 0 500 sheets 1 250 sheets 5 803 084 BANK2 500...

Page 433: ...Bit0 SW1 Bit1 SW2 Bit2 SW3 Bit3 7 Not used 5 803 096 BANK2 Paper Size ENG 5 803 097 BANK3 Paper Size ENG Output Check Table 5804 OUTPUT Check 5 804 001 All Off ENG 0 or 1 0 1 step 5 804 002 MainMT CW High ENG 5 804 003 MainMT CW Mid ENG 5 804 004 MainMT CW Low ENG 5 804 005 MainMT CW Slow ENG 5 804 006 MainMT CCW High ENG 0 or 1 0 1 step 5 804 007 MainMT CCW Mid ENG 5 804 008 MainMT CCW Low ENG 5 ...

Page 434: ...ypass Tray CL ENG 5 804 022 Toner Supply CL ENG 5 804 023 Exit Junc SOL ENG 5 804 024 HVP Charge ENG 0 or 1 0 1 step 5 804 025 HVP Development ENG 5 804 026 HVP Transfer ENG 5 804 027 HVP Transfer ENG 5 804 028 BICTL ENG 5 804 029 HVP Divide ENG 5 804 030 Toner End Sensor ENG 0 or 1 0 1 step 5 804 031 ExtRevMt HOLD ENG 5 804 032 ExtRevMt CW Hi ENG 5 804 033 ExtRevMt CW Mid ENG 5 804 034 ExtRevMt C...

Page 435: ... 166 BANK2 Motor High ENG 0 or 1 0 1 step 5 804 167 BANK2 Motor Mid ENG 5 804 168 BANK2 Motor Low ENG 5 804 169 BANK3 Motor High ENG 5 804 170 BANK3 Motor Mid ENG 5 804 171 BANK3 Motor Low ENG 5 804 172 BANK1 Feed CL ENG 0 or 1 0 1 step 5 804 173 BANK2 Feed CL ENG 5 804 174 BANK3 Feed CL ENG 5 804 175 BANK1 Relay CL ENG 5 804 176 BANK2 Relay CL ENG 5 804 177 BANK3 Relay CL ENG Input and Output Che...

Page 436: ...FP I O Timeout setting will have no affect I O Timeouts will never occur bit 4 SD Card Save Mode Disabled Enabled If this bit switch is enabled print jobs will be saved to the GW SD slot and not output to paper bit 5 DFU bit 6 DFU bit 7 RPCS PCL Printable area frame border Disabled Enabled Prints all RPCS and PCL jobs with a border around the printable area 1001 Bit Switch 3 Appendices SP Mode Tab...

Page 437: ...ng is disabled these jobs will not be printed properly bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 003 Bit Switch 3 Settings 0 1 bit 0 DFU bit 1 DFU bit 2 PCL5e c Legacy HP compatibility Disabled Enabled Uses the same left margin as older HP models such as HP4000 HP8000 In other words the left margin defined in the job usually ESC r0A will be changed to ESC r1A bit 3 DFU bit 4 DFU bit ...

Page 438: ...abled If enabled the simplex pages of IPDS jobs will be printed on the front side because of printing on the back side of the page This might reduce printing speed bit 4 DFU bit 5 DFU bit 6 DFU bit 7 You can enable disable the port for IPDS printing Off On 1001 Bit Switch 3 Appendices SP Mode Tables 138 ...

Page 439: ...smatch occurs Disabled single copy Enabled multiple If a paper size or type mismatch occurs during the printing of multiple copies only a single copy is output by default Using this BitSw the device can be configured to print all copies even if a paper mismatch occurs bit 2 Prevent SDK applications from altering the contents of a job Disabled Enabled If this switch is enabled SDK applications will...

Page 440: ...bit 6 Method for determining the image rotation for the edge to bind on Disabled Enabled If enabled the image rotation will be performed as they were in the specifications of older models for the binding of pages of mixed orientation jobs The old models are below PCL Pre 04A models PS PDF RPCS Pre 05S models bit 7 Letterhead mode printing Disabled Enabled Duplex Routes all pages through the duplex...

Page 441: ...FU bit 1 DFU bit 2 DFU bit 3 DFU bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 007 Bit Switch 7 Settings 0 1 bit 0 DFU bit 1 DFU bit 2 DFU bit 3 DFU bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch Printer Service Mode 141 ...

Page 442: ...008 Bit Switch 8 Settings 0 1 bit 0 DFU bit 1 DFU bit 2 DFU bit 3 DFU bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 3 Appendices SP Mode Tables 142 ...

Page 443: ...under the following conditions might result in problems Job submission via USB or Parallel Port Spool printing WIM Configuration Device Settings System bit 3 DFU bit 4 Timing of the PJL Status ReadBack JOB END when printing multiple collated copies Disable Enable This switch determines the timing of the PJL USTATUS JOB END sent when multiple collated copies are being printed 0 default JOB END is s...

Page 444: ...y will be garbled unless this switch is enabled 0 bit 6 Disable super option OFF ON Switches super option disable on off If this is On multiple jobs are grouped at LPR port PJL settings are enabled even jobs that are specified queue names are sent bit 7 Enable Disable Print from USB SD s Preview function Enabled Disabled Determines whether Print from USB SD will have the Preview function Enabled 0...

Page 445: ...obs cannot be added to the queue until the stored job has been completely printed bit 6 Allow use of Store and Skip Errored Job if connected to an external charge device Does not allow SSEJ with ECD Allows SSEJ with ECD If this is 0 Store and Skip Errored Job SSEJ will be automatically disabled if an external charge device is connected Note We do not officially support enabling this bitsw 1 Use it...

Page 446: ...led When the Bypass Tray is the target of the Auto Tray Select and Any Size Type is configured for the Tray Setting Priority setting of the Bypass Tray this BitSwitch can switch the behavior whether or not Limitless Paper Feeding is applied to the Bypass Tray Limitless Paper Feeding will try a matching tray of the next highest priority if a job specified to Auto Tray Select as the tray setting is ...

Page 447: ...ommands when Tray Setting Priority is set to Driver Command or Any Type Apply Auto Paper Select OFF Overwritten priority is given to the job s commands Apply Auto Paper Select ON Not overwritten priority is given to the device settings bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 012 Bit Switch C Settings 0 1 bit 0 DFU bit 1 DFU bit 2 DFU bit 3 DFU bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1003 Cle...

Page 448: ...ly Display Sets displaying remaining supply amount information or not 0 Displays remaining supply amount information 1 Does not display remaining supply amount information 1 007 002 PCU CTL 0 or 1 1 1 step The Default setting is 1 but the Factory setting is 0 1 007 006 Fuser CTL 1111 All Job Delete Mode This bit switch is only for M159 touch pane model 1 111 001 0 excluding New Job 1 including New...

Page 449: ...6 154 RPGL 155 R55 156 RTIFF 157 PCL 158 PCLXL 159 MSIS 160 MSIS OPT 161 PDF 162 BMLinkS 163 PICTBRIDGE 164 PJL 165 IPDS 166 MediaPrint JPEG 167 MediaPrint TIFF 168 XPS 169 FONT 180 FONT1 181 FONT2 182 FONT3 183 FONT4 184 FONT5 185 7911 PDL Version Info Printer Service Mode 149 ...

Page 450: ...53 R16 154 RPGL 155 R55 156 RTIFF 157 PCL 158 PCLXL 159 MSIS 160 MSIS OPT 161 PDF 162 BMLinkS 163 PICTBRIDGE 164 PJL 165 IPDS 166 MediaPrint JPEG 167 MediaPrint TIFF 168 XPS 169 FONT 180 FONT1 181 FONT2 182 FONT3 183 FONT4 184 FONT5 185 3 Appendices SP Mode Tables 150 ...

Page 451: ... select SP2 109 001 2 Select the number for the test pattern that you want to print and press OK 3 Print the test pattern with SP2 109 SP2 109 002 1 Sheet Printing SP2 109 003 Continuous Printing SP2 109 004 Print Side Select 4 Check the output SP2 109 001 Pattern list 0 None 9 Arg Grid20mm 1 Vert 1dot 10 Indep 1dot 2 Hori 1dot 11 Indep 2dot 3 Vert 2dot 12 Indep 4dot 4 Hori 2dot 13 Full 5 Grid Ver...

Page 452: ...MEMO 152 EN ...

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