Ricoh Aficio MP 3500 Series, Service Manual

Page: 861 / 908

FAX COMMUNICATION FEATURES
SM 123 B779
Fax Op
tion
B77
9
Handling Mail Reception Errors
Abnormal files
When an error of this type occurs, the machine stops receiving and commands the
server to erase the message. Then the machine prints an error report and sends
information about the error by e-mail to the sender address (specified in the “From”
or “Reply-to” field of the message). If there is an incomplete received message in
the machine memory, it will be erased.
The machine prints an error message when it fails to send the receive error
notification after a certain number of attempts.
The following types of files are judged to be abnormal if one or more of the
following are detected:
1. Unsupported MIME headers.
Supported types of MIME header
Header Supported Types
Content-Type Multipart/mixed, text/plain, message/rfc822 Image/tiff
Charset US-ASCII, ISO 8859 X. Other types cannot be handled,
and some garbage may appear in the data.
Content-Transfer-Encoding Base 64, 7-bit, 8-bit, Quoted Printable
2. MIME decoding errors
3. File format not recognized as TIFF-F format
4. Resolution, document size, or compression type cannot be accepted
Remaining SAF capacity error
The machine calls the server but does not receive e-mail if the remaining SAF
capacity is less than a certain value (the value depends on IFAX Switch 08. The e-
mail will be received when the SAF capacity increases (for example, after
substitute reception files have been printed). The error handling method for this
type of error is the same as for “Abnormal files”.
If the capacity of the SAF memory drops to zero during reception, the machine
operates in the same way as when receiving an abnormal file (refer to “Abnormal
files” above).
Secure Internet Reception
To enable password encryption and higher level security:
User Tools> System Settings> File Transfer> POP3/IMAP4 Settings> Encryption
(set to “On”)
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