Troubleshooting
114
Printing is smudgy.
If “Replace Color PCU (Type A)” or “Replace Black PCU
(Type F)” appears on the display, replace the photoconductor
unit.
See
p.45 “Replacing the Photoconductor Unit”
.
If the paper is creased or curled, prints may smudge. Post-
cards are especially prone to curling while being printed on,
so make sure they are perfectly straight before loading them.
Straighten them if necessary.
Try reducing the print density. To adjust the print density,
press the
{
Menu
}
key on the control panel and select
[
Image
Density
]
from the Maintenance menu.
See
p.92 “Adjusting Image Density”
.
Prints have smudges on the
back.
Automatic selection of paper size and feed direction may
have been canceled, a specific paper size selected, and then
paper with a different size and feed direction loaded. Enable
automatic selection on the control panel. Alternatively, load
paper with the same size and feed direction as the settings
on the control panel.
See
p.24 “If you load a paper size that is not selected auto-
matically”
.
The paper size and feed direction settings on the control pan-
el may not match the size and feed direction of the paper in
the bypass tray. Make the settings that match the size and
feed direction of the paper in the bypass tray.
See
p.28 “Loading Paper in the Bypass Tray”
.
If the print area exceeds the paper size - for instance, when
producing A4 prints on B5 paper - subsequent prints may
have smudges on the back.
Printing is entirely patchy.
If “Add Toner XXX” (where “XXX” is a color) appears on the
display, replace the appropriate color toner cartridge.
See
p.40 “Replacing the Toner Cartridge”
.
Try reducing the print density.
•
To adjust the print density, press
{
Menu
}
on the control
panel, and then select
[
Image Density
]
from the Mainte-
nance menu.
•
See
p.92 “Adjusting Image Density”
.
•
If
[
Toner saving
]
is selected on the RPCS
TM
printer driver’s
[
Print Quality
]
tab, printing becomes faint.
For details, see the printer driver Help.
Problem
Possible causes and solutions
