Richards-Wilcox DYNA-HOIST DC Series, Installation Manual

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TROUBLE SHOOTING GUIDE
SYMPTOM PROBABLE CAUSE SUGGESTED ACTION
'DOOR IS STOPPED'
MESSAGE ON LCD
PANEL
OBSTRUCTION OR
DOOR JAMMED DUE TO
OBSTRUCTION.
Remove obstruction or free up the door, turn "OFF" the
AC power and test operate the door with batteries power.
PUSHER SPRINGS MAY BE
PREVENTING DOOR FROM
REACHING THE OPEN
LIMITS.
Remove Pusher Springs and install upper limit brackets
supplied with operator or set OPEN limit so that Pusher
Spring are not engaged.
ENCODER NOT PROPERLY
POSITIONED.
Check and adjust operator Encoder as described in the
installation manual.
DOOR MOVES FEW
INCHES AFTER
OPEN/CLOSE
COMMAND AND
STOPS
JUMPER BETWEEN THE ‘S’
AND ‘+24’ TERMINAL HAS
BEEN REMOVED.
If no push-button station has been wired in its place, re-
install the jumper.
THE REMOTE PUSH BUTTON
DOES NOT HAVE THE NC
(NORMALLY CLOSED)
CONTACT FOR THE STOP
BUTTON.
Replace the push button station (or the contact for the
STOP button) for one that has an NC contact on the
STOP button.
REMOTE PUSH BUTTON
STATION WIRED
INCORRECTLY.
Check and correct wiring as necessary.
DOOR DOES NOT
CLOSE ON REMOTE
OR CLOSE TIMER
PUSHER SPRINGS MAY
BE PREVENTING DOOR TO
OPEN FULLY TO THE OPEN
LIMIT (SCREEN READS
'DOOR IS STOPPED') .
Remove pusher springs and replace with supplied Limit
Brackets; or adjust Set Open Limit so that it does not
engage pusher springs and set all activation devices to
open the door to Set Limit.
CLOSE TIMER NOT SET
APPROPRIATELY.
Reset Close Timer, (refer to Pg 18 in the installation
manual).
NO FUNCTIONAL
REVERSING DEVICE IN R1
OR R2 TERMINAL
Ensure that 1 appropriate and functional device is
install in at least one of these terminals. If installed,
check wiring, alignment and functionality