RenewAire HE1XRT Installation, Operation And Maintenance Manual Download Page 35 | Manualshive

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35

1.800.627.4499

HE-Series Outdoor

ERV

FACTORY ASSISTANCE

8.0 TROUBLESHOOTING

In the unlikely event that you need assistance from the factory for a specific issue, make sure
that you have the information called for in the Unit Information page in the front of this manual.
The person you speak with at the factory will need that information to properly identify the unit.

To contact RenewAire Customer Service:
Call 800-627-4499
Email:

[email protected]

9.0 FACTORY ASSISTANCE

If problems occur with a RenewAire ERV, the primary resources for troubleshooting are the unit
as-built wiring schematics and the Sequence Of Operation (SOO) for each control scheme.

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Summary of Contents for HE1XRT

Page 1: ...HE1 5XRT HE SERIES ERV Installation Operation and Maintenance Manual Model HE1 5XRT shown ...

Page 2: ...r If the button does not reset the motor may still be too hot Allow the motor to fully cool to reset the thermal protector you should feel or hear a click when the thermal protector resets while pushing the reset button WARNING ARC FLASH AND ELECTRIC SHOCK HAZARD Arc flash and electric shock hazard Disconnect all electric power supplies verify with a voltmeter that electric power is off and wear p...

Page 3: ...n data from the Option Code H 5 1 R E J T Option Code Serial Number SO NOTE This page is to be completed by the installing contractor The completed document is to be turned over to the owner after start up UNIT INFORMATION UNIT LABEL TYPICAL This manual contains space for maintaining written records of unit maintenance and or repairs See Section 7 7 Maintenance Records At the time the ERV is commi...

Page 4: ...l time clock wall mount TC7D W in exterior enclosure TC7D E Carbon dioxide sensor control wall mount CO2 W duct mount CO2 D IAQ sensor wall mount IAQ W duct mount IAQ D Motion occupancy sensor control ceiling mount MC C wall mount MC W Smoke Detector duct mount SD D Electric duct heater EK series 1 175 kW designed for indoor ductwork installation only Indirect gas fired duct furnace GH series 50 4...

Page 5: ...4 1 2 I D 28 1 4 O D A A FA RA TOP VIEW CURB 1 5X 1 7 8 3 SECTION A A CURB CROSS SECTION A A TYP 1 1 2 X 1 4 Neoprene Gasket 3 4 X 3 1 2 Wooden Nailer Model HE1 5X RTV RTR Drawing Type Unit Dimension Version MAY18 ABBREVIATIONS EA Exhaust Air to outside OA Outside Air intake RA Room Air to be exhausted FA Fresh Air to inside RTV Rooftop Vertical RA FA RTR Rooftop Vertical RA Only INSTALLATION ORIE...

Page 6: ...4 O D A A FA RA TOP VIEW CURB 1 5X 1 7 8 3 SECTION A A CURB CROSS SECTION A A TYP 1 1 2 X 1 4 Neoprene Gasket 3 4 X 3 1 2 Wooden Nailer Model HE1 5X RTH RTF Drawing Type Unit Dimension Version MAY18 ABBREVIATIONS EA Exhaust Air to outside OA Outside Air intake RA Room Air to be exhausted FA Fresh Air to inside RTF Rooftop Vertical FA Only RTH Rooftop Horizontal RA FA INSTALLATION ORIENTATION Unit ...

Page 7: ...7 1 800 627 4499 HE1X Outdoor ERV THI S PAGE I S I NTENTIONALLY LEFT BLANK THIS PAGE IS INTENTIONALLY LEFT BLANK ...

Page 8: ... Control Sending 24 VAC On Signal 23 5 5 3 Control System with two Non Powered Relay Contacts 23 5 5 4 Control System Sending two 24 VAC On Signals from an external power source 24 5 5 5 Control Operating on Unit s 24 VAC Power Supply 24 5 5 6 Control on Separate Power Supply 24 5 5 7 Control System on Separate Power Supply Independent Blower Control 24 5 5 8 Control System Operating Isolation Dam...

Page 9: ...re 5 5 0 A Switch or Non Powered Control Using Unit s 24 VAC Power Supply 23 Figure 5 5 1 24 VAC from an External Source 23 Figure 5 5 2 Two External Non Powered Relay Contacts 23 Figure 5 5 3 Two External Relay Contacts Supplying 24 VAC From an External Source 24 Figure 5 5 4 An External Control Using Unit s 24 VAC Power Supply 24 Figure 5 7 0 Example of Converting Vertical Opening to Horizontal ...

Page 10: ...S Standard Impellers None Standard EE EC Impellers F Filter Monitor Both Airstreams Digit 18 Flow Control Digit 23 Other Options No Isolation Dampers with no Bypass None Reserved D Motorized Damper both Airstreams with no Bypass E Motorized Damper EA Airstream with no Bypass Digit 24 Paint and Customization F Motorized Damper FA Airstream with no Bypass None S Backdraft Damper OA Airstream with no...

Page 11: ...s for the HE1 5XRT which is the outdoor unit For information on the indoor version of this product see the HE1 5XIN Installation and Operation Manual HE1 5XRT units are designed to be installed outdoors mounted on either a factory supplied curb or on owner supplied rails These ERVs are commonly installed as part of an air handling system that provides heating and cooling of Supply Air They can als...

Page 12: ...1 5XRTH Room Air RA enters side of unit Fresh Air FA exits side of unit Equipment Rail EA A R A F OA HERT except 6x 8x LERT RTV A F OA EA RA HERTexcept 6x 8x LERT RTF 1 2 AIRFLOW FIGURE 1 2 0 AIRFLOW ORIENTATIONS OA A R EA FA HERT except 6x 8x LERT RTR OA RA EA FA OA HERT except 6x 8x LERT RTH OVERVIEW There are four different airflow options for the HE1 5XRT They are u HE1 5XRTV u HE1 5XRTR u HE1...

Page 13: ...1 5XRT is equipped with what is known as an E Box High voltage supply wiring and low voltage control wiring is all terminated here If optional integrated programmable controls are installed an additional 24 VAC transformer is installed here to power both the controller and its dedicated sensors 2 5 FILTERS All HE1 5XRT units come equipped with four MERV 8 pleated filters MERV 13 filters can be ord...

Page 14: ...bar to hoist the unit The hoisting slings must be positioned around the ends of the unit so they do not touch the unit doors Unit hoisting weights and Center of Gravity are detailed in Sections 3 1 and 3 2 in this manual Perform a test lift to make sure the unit is being hoisted level and is secure Place the HE1 5XRT unit on a flat surface where it will be protected from the weather and incidental...

Page 15: ...e still wrapped and attached to its pallet The preferred method of hoisting the HE1 5XRT from the carrier truck is by using a construction forklift or a crane Once the unit is unwrapped prevent dirt and debris from entering the cabinet by covering any duct openings that do not have attached dampers Keep the duct openings covered until it s time to connect ductwork 3 4 STORAGE Units that must be st...

Page 16: ...ICATIONS MAY TO CHANGE WITHOUT N 4 0 UNIT PLACEMENT 4 1 BEFORE YOU BEGIN The HE1 5XRT is designed for installation outdoors typically on a roof top The preferred mounting method is to place the ERV on an optional manufactured curb designed for the specific unit RenewAire recommends the use of optional curb clips to provide substantial resistance to wind damage For all installations maintain needed...

Page 17: ...he final duct size These guidelines are consistent with SMACNA recommended duct layout practices for efficient and quiet air movement Follow SMACNA guidelines 4 3 4 Radiated Noise The HE1 5XRT is insulated with high density fiberglass This provides significant attenuation of radiated sound from the unit itself The outlet ducts can be significant sources of radiated sound as well The FA duct should...

Page 18: ...ation NRCA manuals For metal roofs that are supported by structural steel the supporting structural steel must be located so that it supports the entire perimeter of the curb Ideally the curb will be placed directly on the structural steel and the metal roof decking is to be fitted around the curb It is acceptable to place the metal roof decking on the structural steel and then place the curb on t...

Page 19: ...conditioned spaces they must be insulated with a sealed vapor barrier on both inside and outside of insulation 5 2 3 Use Dampers to Set and Balance Airflow Rates In most applications the airflow rate for both the Fresh Air and the Exhaust Air should be roughly equal or balanced for best performance of the HE1 5XRT Unit See unit specification sheet for CFM ESP curves for available horsepower motors...

Page 20: ...rans former s COM terminal NOTICE Be careful if the external control system provides 24 VAC power at its control output make sure blue and red leads are separately capped and not connected to any other wires CAUTION 5 3 4 Limits of Power Output If limits on wire gauge and length are observed you may connect control devices that draw up to 8 VA to the blue and red wires More than one device can be ...

Page 21: ... 12 4 RD BU RD BK OR BK BK BK RD BU RD YL RD BU FIGURE 5 4 0 HE1 5XRT SINGLE PHASE UNIT STANDARD CHANGES NAME REV DATE Description Family Config No Damper RenewAire 1 A B C D E New 0 11 6 2017 austine 1 6 8 2018 austine Updated Wire Colors 2 8 2 2018 austine Added Wire Color Labels HE1 5JRTx x34 35xx xAxTx xx 2 3 4 5 6 7 8 9 10 11 12 13 HE1 5JRTx x34 35xx AxTx xx_002 3 M Supply Fan 3 M Exhaust Fan...

Page 22: ...BK RD BU BU RD RD BK OR OR YL YL FIGURE 5 4 2 HE1 5XRT SINGLE PHASE UNIT WITH INDEPENDENT BLOWER CONTROL CHANGES NAME REV DATE Description Family Config No Damper RenewAire 1 A B C D E New 0 11 6 2017 austine 1 6 8 2018 austine Updated Wire Colors 2 8 2 2018 austine Added Wire Color Labels HE1 5JRTx x34 35xx xDxTx xx 2 3 4 5 6 7 8 9 10 11 12 13 HE1 5JRTx x34 35xx DxTx xx_002 3 M Supply Fan 3 M Exh...

Page 23: ...wer Supply Image C from Filename Control Connections HE1XRT and larger 5 5 2011 dwg Friedlander 5 5 2011 Connect Terminals 2 3 Connect Switch between Terminals 1 4 UNIT INTERNAL CONTROL WIRING C Isolation Relay Coil SIMPLIFIED A SWITCH OR NON POWERED CONTROL USING UNIT S 24VAC POWER SUPPLY 1 2 3 4 5 Unit s 24VAC Power Supply Image A from Filename Control Connections HE1XRT and larger 5 5 2011 dwg ...

Page 24: ...power supply u 24 VAC power is available at the Terminals 1 and 2 u Install jumper provided between terminals 2 and 3 u Connect the switched output of the Control to Terminal 4 to operate the ERV s isolation relay FIGURE 5 5 4 AN EXTERNAL CONTROL USING UNIT S 24 VAC POWER SUPPLY External control system should not draw more than 8 VA CAUTION Unit s 24VAC Power Supply Connect Terminals 2 3 UNIT INTE...

Page 25: ...nit if that opening is preferred The FA outlet opening can also be moved to an adjacent wall or base Before you start plan the duct work layout Determine which openings are to be converted u Turn off the disconnect switch on the unit Make sure electrical power is shut off to the unit and disconnect switch u Open the access doors to the unit u Remove the core strap filters and energy exchanger core...

Page 26: ...lation from the desired opening 3 Seal the edges of the cut insulation to prevent erosion of the insulation edges and having debris in the airstream 4 Install the patch pan over the undesired opening 5 Install the insulation in the undesired opening Seal the insulation 6 If the RA Inlet Opening is being converted return to Step 10 in the To Field Convert Return Air RA Inlet Opening instructions ab...

Page 27: ...ormer wired for 208 VAC If the unit is receiving 230 VAC make sure the black primary side wire on the transformer s 208 V terminal has been moved to the 230 V terminal 6 2 3 Inspect Filters Clean filters must be installed prior to fan start up 6 2 4 Inspect Foam Gasketing Inspect the gasketing to make sure there are no gaps allowing air movement around the cores or filters 6 2 5 Inspect Fans Prior...

Page 28: ...helic gauge or other device capable of measuring 0 1 5 in water of differential pressure u 2 pieces of natural rubber latex tubing 1 8 ID 1 16 Wall works the best Procedure The individual differential static pressures DSP can be measured using the installed pressure ports located in the front of the units core access doors u To read SCFM of Fresh Air FA install the high pressure side of your measu...

Page 29: ...0 627 4499 support renewaire com FIGURE 6 4 0 PRESSURE PORT LOCATIONS PRESSURE PORTS 4 6 4 1 Filter Pressure Drop ter_PD_NOV15 xlsx 14 16x20x2 MERV 8 IOM 0 00 0 10 0 20 0 30 0 40 400 600 800 1000 1200 1400 1600 Clean filter Pressure Drop in w g Unit Airflow CFM Initial Pressure Drop of MERV 8 Filters supplied with this unit FIGURE 6 4 1 INITIAL PRESSURE DROP OF MERV 8 FILTERS SUPPLIED WITH THIS UN...

Page 30: ...NTENANCE 24 HRS AFTER START UP 24 hours after unit start up u In new installations check the air filters since they will often collect dust dirt and debris at time of start up 7 2 MAINTENANCE 30 DAYS AFTER START UP After 30 days of operation u Tighten all electrical connections u Check the air filters as part of the normal monthly maintenance 7 3 MAINTENANCE SCHEDULE Experience on the part of the ...

Page 31: ...ange the filters every two months 7 6 ENTHALPIC CORE 7 6 1 Enthalpic Core Maintenance The enthalpic core media is a fibrous material that must be kept clean at all times As a minimum cores should be cleaned once per year u DO NOT WASH OR ALLOW THE ENTHALPIC CORES TO GET WET u DO NOT EXPOSE THE ENTHALPIC CORES TO HIGH HEAT OR FLAMES u DO NOT DIRECT COMPRESSED AIR AT THE CORE MEDIA u DO NOT REMOVE T...

Page 32: ...1 800 627 4499 32 HE Series Outdoor ERV MAINTENANCE 7 7 MAINTENANCE RECORDS MAINTENANCE LOG ENTER DATES OF SERVICE OA FILTER CHANGE RA FILTER CHANGE INSPECTION CLEANING CLEAN CORE CLEAN BLOWERS INITIALS ...

Page 33: ...33 1 800 627 4499 HE Series Outdoor ERV MAINTENANCE MISCELLANEOUS SERVICE NOTES DATE SERVICE INITIALS ...

Page 34: ...1 800 627 4499 34 HE Series Outdoor ERV MAINTENANCE 7 8 SERVICE PARTS FIGURE 7 8 0 HE1 5XRT SERVICE PARTS www renewaire com 800 627 4499 support renewaire com ...

Page 35: ...rmation page in the front of this manual The person you speak with at the factory will need that information to properly identify the unit To contact RenewAire Customer Service Call 800 627 4499 Email RenewAireSupport RenewAire com 9 0 FACTORY ASSISTANCE If problems occur with a RenewAire ERV the primary resources for troubleshooting are the unit as built wiring schematics and the Sequence Of Oper...

Page 36: ...ability derived from innovative design practices expert workmanship and Quick Response Manufacturing QRM As the pioneer of static plate core technology in North America RenewAire is the largest ERV producer in the USA We re committed to sustainable manufacturing and lessening our environmental footprint and to that end our Waunakee WI plant is 100 powered by wind turbines The facility is also one ...

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