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Regency
®
CLASSIC™ C34E-11 Direct Vent Freestanding Gas Stove
warranty
Revision Date: February 2019
Regency Gas Products Warranty
Limited Lifetime Warranty
FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products U.S., Inc. (for U.S.
customers) (collectively referred to herein as “FPI”) extends this Limited Lifetime Warranty to the original
purchaser of this appliance provided the product remains in the original place of installation. The items covered by
this limited warranty and the period of such coverage is set forth in the table below.
Some conditions apply (see below).
The policy is not transferable, amendable or negotiable under any circumstances.
Indoor Gas Products
Part
Supplier
Labor
Coverage
Warranty Coverage
Parts and Labor
Lifetime 5 years
2 years
1 year
Warranty
(Years)
Firebox and Heat Exchanger
3
Steel Burner Tube
3
Glass Thermal breakage only
3
All Surrounds/Inlays Finishes
3
Brick Panels/Log sets/Ceramic
Burners
3
All Castings
3
Valve assembly and all gas control
components, (Pilot assembly,
flame sensors, Spark Electrode,
Pilot Tubing, Orifices,
Thermocouple, Thermopile)
2
All Other Electrical
components,(Ignition Control
Boards, Wiring, Switches, Blowers,
Blower Control Module, Battery
Pack, Remote Control Systems)
2
Enamel Panels
1
Venting/Venting Components
1
All Stainless steel surrounds
1
All Firebox Media (Crystals,
Firebeads, Volcanic,
Ceramic & Spa Stones)
1
All hardware
1
Mesh/Glass Safety Barriers
1
Accent Light Bulbs
1
Glass (Crazing)
1
Conditions:
Warranty protects against defect in manufacture or FPI factory assembled components only, unless herein
specified otherwise.
Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at FPI’s
option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective
part is returned to the distributor, dealer or agent for inspection if requested by FPI. Alternatively, FPI may at its
own discretion fully discharge all of its obligations under the warranty by refunding the verified purchase price of
the product to the original purchaser. The purchase price must be confirmed by the original Bill of Sale.
The authorized selling dealer, or an alternative authorized FPI dealer if pre-approved by FPI, is responsible for all
in-field diagnosis and service work related to all warranty claims. FPI is not responsible for results or costs of
workmanship of unauthorized FPI dealers or agents in the negligence of their service work.
