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Regency

®

 CLASSIC™ C34E-11 Direct Vent Freestanding Gas Stove

operating instructions

IMPORTANT: 

The  remote  control  system  supplied  with  this  appliance  has 

several options for starting/operating the appliance using the battery holder 
and ON/OFF key on the hand held transmitter. 

 

Prior to operating this appliance, please read the remote control operating 
instructions (packaged with remote control) to understand how to operate 
this remote control system. 

1.

  Ensure the battery holder switch is in the Remote position and / or wall 

mounted battery holder (if equipped) is in the  <REMOTE> position.

2.

 Press and release the ON/OFF button on the remote handheld transmitter 

(see Diagram 1). An audible beep should be heard from the receiver. If 
not using the remote, the unit can also be turned on by sliding the battery 
holder switch to the <ON> position (if equipped). 

Note:

  The first try for ignition will last approximately 60 seconds.  If there is no 

flame ignition (rectification) the board will stop sparking for approximately  
35 seconds.  After wait time , the board will start second try for ignition by 
sparking for approximately 60 seconds .  If there is still no positive ignition 
the board will go into lock out.

The system will need to be reset as follows:

a)

  Turn the system off by pressing the ON/OFF button on the remote.

b)

  Wait 5 minutes then repeat from step 2. 

SHUTDOWN 
PROCEDURE

1.

  Press the ON/OFF button on the remote

2.

  If service is to be performed- you must disconnect power and shut off gas 

to the unit.

ON/OFF 

Button

Diagram 1

Remote shown in Manual Mode on Hi

3

. After approximately 4 seconds the spark ignition system will spark for 60 

seconds to light the main burner.

4.

 The unit will turn on.

LIGHTING PROCEDURE

Fan Operation:

The optional fan can be operated by using the remote control supplied with 
this unit. See remote control instructions.

Note: 
In thermostat mode:

  When the appliance is turned on, the fan will not come 

on for the first 5 minutes (if fan is turned on). When the appliance is turned off 
the fan will not turn off for 12 minutes (if in on position)

Manual mode: 

Fan will turn on and off immediately using the remote control 

transmitter if the fan function is in the "on" position.

Continuous Pilot/Intermittent Pilot (CPI/IPI)

 selection

See remote control instructions for details.

Summary of Contents for Classic C34E

Page 1: ...r s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or th...

Page 2: ...as been designed to provide you with all the warmth and charm of a woodstove at the flick of a switch The models C34E NG11 and C34E LP11 of this series have been approved by Intertek for both safety a...

Page 3: ...ND PILOT LIGHT SEVEN DAY SAFETY TIMER Important information if using the appliance in CPI continuous pilot mode only This appliance is a ProFlame 2 system fitted with the On Demand Pilot a safety feat...

Page 4: ...C34E 11 Direct Vent Freestanding Gas Stove dimensions 28 711mm ALL PICTURES DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENT...

Page 5: ...Systems for Residential Manufactured and Mobile Homes 27 DV Stove Horizontal Vent Kit 29 DV Stove Horizontal Vent Kit Installation 29 Dura Vent Termination Kit 31 owner s information installer s info...

Page 6: ...AN CSA Z240 VC V hicules de camping ou la norme 24 CFR Part 3280 Manufactured Home Construction and Safety Standard Si ces normes ne sont pas pertinentes utilisez la norme ANSI NCSBCS A225 1 NFPA 501A...

Page 7: ...feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch...

Page 8: ...ANCE TODDLERS YOUNG CHILDREN AND OTHERS MAY BE SUSCEPTIBLE TO ACCIDENTAL CONTACT BURNS A PHYSICALBARRIERSISRECOMMEND ED IFTHERE ARE AT RISK INDIVIDUAL INTHE HOUSE TO RESTRICT ACCESS TO A FIREPLACE OR...

Page 9: ...imately 4 seconds the spark ignition system will spark for 60 seconds to light the main burner 4 The unit will turn on LIGHTING PROCEDURE Continuous Pilot Intermittent Pilot CPI IPI selection See remo...

Page 10: ...que de d clencher un incendie ou une explosion pouvant entra ner des d g ts mat riels ou des blessures pouvant tre mortelles Tout d faut d installation d ajustement de modification de service ou d ent...

Page 11: ...e 1 Proflame Transmitter Figure 2 Transmitter LCD Display TECHNICAL DATA REMOTE CONTROL Supply Voltage 4 5V three 1 5V AAA batteries Ambient temperature ratings 0 50o C 32 122o F Radio Frequency 315 M...

Page 12: ...e the flame height by one step until the flame is turned off The Up Arrow Key will increase the flame height each time it is pressed If the Up Arrow Key is pressed while the system is on but the flame...

Page 13: ...he Proflame system The fan speed can be adjustedthroughsix 6 speeds ToactivatethisfunctionusetheModeKey fig 1 to index to the fan control icon Fig 13 Use the Up Down Arrow Keys fig 1 to turn on off or...

Page 14: ...stem IPI to a continuous pilot ignition system CPI by using remote control as noted above The benefits of having as CPI are as follows Keeps venting primed for trouble free start up under colder weath...

Page 15: ...PilotAdjustment section 6 Install 4 AA batteries into battery box This will enable operation of appliance manually when in ON position 7 Test gas pressure Refer to Gas Pipe Pressure Testing section 8...

Page 16: ...ing Instructions This appliance is equipped with a three pronged grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded three prong recep tacle...

Page 17: ...Preferable if the thermostat is installed on an interior wall Regency offers an optional programmable thermostat but any 250 750 millivolt rated non anticipator type thermostat that is CSA ULC or UL...

Page 18: ...ws on top Loosen 4 screws on bottom slide access panel to the right to remove Diagram 2 Loosen 6 screws slide access panel to the front of unit to remove Leg unit Loosen 6 screws on bottom access pane...

Page 19: ...p located on the underside of the fan 11 Once the ground wire has been attached to the blower route the ground wire back to the IFC board and attach to Ground Lug located on the left front of the unit...

Page 20: ...pletely installed connect the receiver to the wire harness and re assemble Valve cover plate by re installing the 2 Philip head screws 14 Next reinstall the door cover plate by re installing 4 Philip...

Page 21: ...pedestal cover plate Anchoring Brackets Hold Down Package Part 846 585 LEG AND BOTTOM SHIELD ASSEMBLY These instructions apply to the nickel leg and painted cast leg It will be easier to attach the le...

Page 22: ...t Direct Vent venting sys tems in combination with the Classic Direct Vent Freestanding Gas Stove C34E NG11 and C34E LP11 have been tested and listed as direct vent heater systems by Intertek If conve...

Page 23: ...ine extended above meter regulator assembly 36 90cm a J Clearance to service regulator vent outlet 36 90cm K Clearance to non mechanical air supply inlet to building or the combustion air inlet to any...

Page 24: ...ble Length 7 Galvanized N A N A 4D7A N A N A N A N A Adjustable Length 7 Black N A N A 4D7AB N A N A N A N A Extension Pipe 8 1 2 Galvanized 46DVA 08A N A N A N A N A N A N A Extension Pipe 8 1 2 Blac...

Page 25: ...K2 4DHTKA SV SHK TM4 HTK VDV KW04 Horizontal Termination Kit B N A 4DT HKB 4DHTK1 4DHTKB SV HK TM4 HTK VDV K04 Vertical Termination Kit N A 4DT VKC 4DHTK 4DHTK SV FK N A N A FPI 946 506 P Vent Guard O...

Page 26: ...ng and Security Secure Vent systems WARNING Do not combine venting components from different venting systems However use of the the AstroCapTM and FPI Riser is acceptable with all systems When using R...

Page 27: ...n with the factory set vent restrictor position of C Example B Offset to Vertical Vent A 15 ft vertical run with 4 ft horizontal offset distance falls within the shaded area and is an allowable instal...

Page 28: ...ntal Please note minimum 1 foot between 90o elbows is required Vent restrictor position C fully open refer to Vent Restrictor Position section Lengths do not include elbow indicated Option V H V V1 A...

Page 29: ...tuted for any other manufacturer s products Review the following sequence of instructions which are typical of most installations The se quence may vary depending on wall thickness See Locating Your G...

Page 30: ...bead of non hardening mastic should be run around both the termination and vinyl siding standoff to prevent water from entering and to make a tight seal between the cap and the standoff 7 Stretch the...

Page 31: ...rom the unit flue outlet to the ceiling the ceiling thickness the vertical rise in an attic or second storey and allow for sufficient vertical height above the roof line For multi storey applications...

Page 32: ...entry slots on the male ends Diagram 1 Push the pipe sections completely together then twist lock one section clockwise approximately one quarter turn until the two sections are fully locked The femal...

Page 33: ...two sheet metal strips extending from the vent cap assembly into the outer wall of the vent pipe Use the two sheet metal screws provided to connect the strips to the pipe section Bend any remaining p...

Page 34: ...re that all pipe and elbow connections are in their fully twist lock position 5 Ensureventisverticalandsecureflashingto the roof with roofing nails Slide the storm collar over the pipe section and sea...

Page 35: ...ash dumps shall be secured in place and sealed before installing a Direct Vent system within the chimney If the appliance shuts off during operation contact a qualified service person to determine if...

Page 36: ...2 psig 3 45 kPa Disconnect piping from valve at pressures over 1 2 psig 14 w c The manifold pressure is controlled by a regulator built into the gas control and should be checked at the pressure test...

Page 37: ...DO NOT TRY TO TURN DOOR HANDLE IT IS NOT DESIGNED TO BE MOVED 3 Ensure that the front and rear deflectors are installed 4 Remove the logs from the box and carefully unwrap them The logs are fragile ha...

Page 38: ...ng the handle through the hole on the left upper corner Diagram 4 Position the handle in the 8 O clock positions then tighten with 14mm 9 16 wrench Diagram 2 2 Unscrew and turn the door retaining clip...

Page 39: ...AERATION ADJUSTMENT Natural Gas 5 16 Propane 5 8 This adjustment is performed by the installer and is primarily used in installations at high elevations Push in for a yellow flame or pull out for a b...

Page 40: ...oard will start second try for ignition by sparking for approximately 60 seconds If there is still no positive ignition the board will go into lock out The system will need to be reset as follows a Tu...

Page 41: ...risque de d clencher un incendie ou une explosion pouvant entra ner des d g ts mat riels ou des blessures pouvant tre mortelles Tout d faut d installation d ajustement de modification de service ou d...

Page 42: ...VOIDBURNSORCLOTH ING IGNITION YOUNG CHILDREN SHOULD BE CAREFULLY SUPER VISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE 8 Each time the appliance is lit it may cause condensation and fog the glas...

Page 43: ...s panel s should be done by a licensed or qualified service person GLASS REPLACEMENT In the event that you break your glass by impact purchase your replacement from an authorized Regency dealer only R...

Page 44: ...sitioned 7 The unit should never be turned off and on again without a minimum of a 60 second wait This remote control requires coding See remote coding instructions for details NOTE Thisappliancewillo...

Page 45: ...llips head screws 1 Open up front access door Remove 2 Phillips head screws to remove cover plate Place screws to the side See diagram 1 Diagram 2 Battery compartment door Battery compartment tabs 2 P...

Page 46: ...qualified field service person to ensure that the flow of combustion and ventilation air is not obstructed During the annual service call the burners should be removed from the burner tray and cleane...

Page 47: ...edestal model Diagram 1 b Panel from bottom of leg shield Diagram 2 Diagram 2 Diagram 1 Access Panel Cover Plate Valve Cover Plate Note Access panel has to be loosened only to be taken out Slide left...

Page 48: ...oving one 1 Phillips head screw With the rear log deflector removed this will allow you to remove the left and right log stand Remove two 2 Phillips head screws on each log stand to remove 11 With bot...

Page 49: ...head valve mounting screws from inside of firebox 15 Drop valve assembly down and through Cover plate opening 16 Disconnect the stepper motor from the IFC board located at X6 on the IFC board 17 Once...

Page 50: ...wrench Diagram 2 Once the supply tube has been removed from the 90 degree brass fitting remove the 90 degree brass fitting from the valve with a 17mm 11 16 wrench Diagram 3 Lastly remove supply tube f...

Page 51: ...494 926 Pedestal 12 936 233 Door Gasket 14 Screw 10 24 x 3 4 17 471 031 Door Retainer Clip 19 948 146 Wooden Handle 20 494 917 Complete Fan Assembly Optional 910 157 P Blower Motor 120V 22 910 813 Po...

Page 52: ...lot Orifice NG 910 037 Pilot Orifice LP 911 039 Pilot Hood 910 432 Pilot Tube w nuts 911 173 Valve Remote Wiring Harness 911 282 Battery Box Wiring Harness 911 257 2 Pin Fan Wiring Harness 911 193 Con...

Page 53: ...Hinge 110 910 327 Strain Relief for Power Cord 121 490 005 Access Panel 140 850 126 Cast Legs Black 4 set 850 128 Cast Legs Brush Nickel 4 set 494 926 Pedestal Assembly 100 948 223 Regency Logo 102 90...

Page 54: ...tion Control Boards Wiring Switches Blowers Blower Control Module Battery Pack Remote Control Systems 2 Enamel Panels 1 Venting Venting Components 1 All Stainless steel surrounds 1 All Firebox Media C...

Page 55: ...downdrafts installation error installation by an unqualified installer incorrect chimney components including but not limited to cap size or type operator error abuse misuse use of improper fuels lac...

Page 56: ...utside the U S should consult their local provincial or national legal codes for additional terms which may be applicable to this warranty How to Obtain Warranty Service Customers should contact the a...

Page 57: ...n below in order for us to serve you better Warranty Registration Form or Register online immediately at the above Web Site Warranty Details Serial Number required Purchase Date required mm dd yyyy Pr...

Page 58: ...58 Regency CLASSIC C34E 11 Direct Vent Freestanding Gas Stove warranty...

Page 59: ...Regency CLASSIC C34E 11 Direct Vent Freestanding Gas Stove 59...

Page 60: ...Dealer Name Address _______________________________________________ ___________________________________________________________________ Installer ______________________________________________________...

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