Revision Date: June 2019
Regency Wood Products Warranty
Limited Lifetime Warranty
FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products U.S., Inc. (for U.S.
customers) (collectively referred to herein as “FPI”) extends this Limited Lifetime Warranty to the original
purchaser of this appliance provided the product remains in the original place of installation. The items covered by
this limited warranty and the period of such coverage is set forth in the table below.
Some conditions apply (see below).
The policy is not transferable, amendable or negotiable under any circumstances.
CF780
Component Coverage
Labor
Coverage
Components Covered
Limited
Lifetime
5
years
2
years
1
year Warranty
(Years)
Welded Firebox Steel
5
Operating tool and door latch assembly, (excluding
guillotine cables, bolts, screws, and slider hinge)
3
Guillotine door system/including guillotine cables,
guillotine hardware and slider hinge, stainless steel
components/deflectors
3
Glass—Thermal Breakage Only
3
Vermiculite Smoke Chamber Panels
3
Flue Damper/Air Damper
2
Glass—Crazing
1
Screens
1
Conditions:
Warranty protects against defect in manufacture or FPI factory assembled components only, unless herein
specified otherwise.
Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at FPI’s
option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective
part is returned to the distributor, dealer or agent for inspection if requested by FPI. Alternatively, FPI may at its
own discretion fully discharge all of its obligations under the warranty by refunding the verified purchase price of
the product to the original purchaser. The purchase price must be confirmed by the original Bill of Sale.
The authorized selling dealer, or an alternative authorized FPI dealer if pre-approved by FPI, is responsible for all
in-field diagnosis and service work related to all warranty claims. FPI is not responsible for results or costs of
workmanship of unauthorized FPI dealers or agents in the negligence of their service work.
At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective
prior to processing or authorizing of any claim. Failure to allow this upon request will void the warranty.
All warranty claims must be submitted by the dealer servicing the claim, including a copy of the Bill of Sale (proof
of purchase by you). All claims must be complete and provide full details as requested by FPI to receive
consideration for evaluation. Incomplete claims may be rejected.
Replacement units are limited to one per warranty term. Unit must be installed according to all manufacturers’
instructions as per the manual.
CF780 Wood Fireplace
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49
warranty
Summary of Contents for CF780
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