Redline Communications AN-50, User Manual

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AN-50 System User Manual
Redline Communications …..solving the first mile challenge .
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Troubleshooting can be performed using the front panel LEDs and the host
computer/server connected locally or remotely to the AN-50 terminal.
Before beginning any troubleshooting via the front panel, it is important to ensure that all
fields on the System Configuration page are filled out properly for local and remote
terminals, as outlined in Section 8.1. Errors in these fields will result in the inability to
establish a communication link. Also ensure that all cables are properly connected as
outlined in Section 7.
This section provides basic diagnostic and troubleshooting procedures to help solve
problems that may occur with the AN-50 system. If, after reading this section, you are
unable to get the system operating properly, please contact your local Redline
representative. Include the model name and serial number of the system (located on the
back of the unit) in your communications.
9.1. Diagnostics Via The Front Panel
The front panel of the AN-50 terminal comprises three sets of status LEDs, grouped
under the headings System, Wireless and Ethernet, to help with first level diagnoses of
problems encountered with the unit.
Figure 27: Front Panel Status LEDs
Throughout this section, reference is made to the Reset
button, which is a micro-switch recessed in the front panel
in the System
block. Use a small narrow object, such as a
paper clip, to access the button. Depressing the button for
less than five (5) seconds will activate a "short reset",
which is equivalent to turning the AN-50 terminal off and
on. Statistical values are reset, and the currently loaded software / firmware will be
retained. Note that a short reset may be accomplished remotely by clicking on the Save
Configuration button on the System Configuration screen.
Depressing the Reset button for more than five (5) seconds executes a "long reset
". A
long reset reloads the factory default configuration settings such as IP Address,
IP Subnet Mask, Channel, System Name, Passwords and restarts the system.
The
software version that existed in the system before the long reset is retained. An example
of when a long reset will help is in the event that a password or IP address is forgotten.
The long reset function will simply restore the system back to its original factory default
settings. A long reset is confirmed by the Wireless Link LED flashing three times,
followed by the LED power-up sequence:
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