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REDLINK BRIDGE OPERATION GUIDE
955-0064, REV-D | 22
07
CAMERA CONTROL VIA AN APP
CANNOT CONNECT VIA INFRASTRUCTURE MODE
SYMPTOM
Cannot connect the camera to a wireless network.
POTENTIAL RESOLUTIONS
Ensure that the wireless access point that you are trying to connect to has DHCP enabled.
Move the camera closer to the access point. The REDLINK™ Bridge supports a wireless communication
range of approximately 50 feet. However, as with all wireless devices, the wireless communication range is
affected by any RF interference that may be in your area.
LENS CONTROL
CANNOT CONNECT T.H.C. TO REDLINK BRIDgE
SYMPTOM
Cannot connect a T.H.C. (Tactical Hand Controller) to the REDLINK Bridge.
POTENTIAL RESOLUTIONS
You can only connect one T.H.C. to the REDLINK Bridge at a time. Ensure that the REDLINK Bridge is dis-
connected from any T.H.C. before connecting a new one.
Ensure that the T.H.C. is running the most recent T.H.C. firmware. To download T.H.C. firmware, go to
.
Ensure that the wireless channel you select for the T.H.C. is the same wireless channel selected in-camera.
For more information on setting the wireless channel, go to
“Pair the T.H.C. with the REDLINK Bridge” on
.
TROUBLESHOOT
REDLINK BRIDgE
