Additional Information
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3. Take your unit and evidence of purchase date, such as a bill of sale, to the exchange location and you will be
provided the new or refurbished unit. Please retain all accessories such as the remote control hand unit.
4. If the repairs are covered by your warranty, you will not be billed.
Thomson assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the
manner prescribed by Thomson.
To receive a replacement unit after we have received your unit:
•
Write the SR number on the outside of the carton used to return the unit. Make sure you insure your
shipment in case of damage or loss.
•
Carefully pack the unit using the original box and packing material if possible. Please retain all accessories
that were included with your unit such as the remote control hand unit.
•
Include with the shipment:
1.
Evidence of purchase date such as a bill of sale.
2.
A brief note describing your unit’s problem.
3.
Your name, address and phone number.
•
The representative will advise the address to mail a cashier’s check or money order for payment if there are
any out of warranty labor or parts charges, and you elect not to use your credit card.
•
After we receive your product, a new or refurbished unit will be shipped to you.
What your warranty does not cover:
•
Acts of nature, such as but not limited to lightning damage.
•
Adjustment of customer controls.
•
Damage from misuse or neglect.
•
A unit that has been modified or incorporated into other products or is used for institutional or other
commercial purposes.
•
Batteries.
•
Units purchased, serviced or operated outside the U.S.A.
•
Loss of programming. It is recommended that you retain all original CD software that was loaded in the unit.
•
Installation.
•
Shipping damage if the unit was not packed and shipped in the manner prescribed by Thomson.
•
Storage fees may be charged by the exchange point if you fail to pick up the replacement unit in a timely
manner.
Product Registration:
•
Please complete and the online Product Registration on RCA.com/productregistration or complete and mail
the Product Registration Card packed with your product. It will make it easier to contact you should it ever be
necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
•
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN
INFORMATION GIVEN BY THOMSON, ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN
ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. THOMSON SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY
ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to warranty:
•
Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
•
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
If you purchased your product outside the United States:
•
This warranty does not apply. See your dealer for warranty information.
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