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18

A

VC MULTIMEDIA (“AVC”)

 makes the following limited warranty.  This limited warranty extends to the original 

consumer purchaser and is limited to non-commercial use of the product.

One Year Parts & Labor Warranty
AVC

 products purchased in the United States or Canada are warranted to be free from defects in materials or 

workmanship for a period of one year from the date of their original retail purchase. If the unit fails to conform to 
this warranty, we will service the product using new or refurbished parts and products, at 

AVC’s

 sole discretion.

During a period of one year from the effective warranty date, 

AVC

 will provide, when needed, service labor to 

repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United States 
or Canada, you must first call our 

Customer Support Center at 1-800-506-5746 or 1-877-252-6873, during 

the  hours  listed  in  the  box  below. 

The  determination  of  service  will  be  made  by  AVC  Customer  Support. 

PLEASE DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION.

  New or remanufactured 

replacements for defective parts or products will be used for repairs by AVC at its designated Service Center for one 
year from the effective warranty date. Such replacement parts or products are warranted for an additional one 
year from the date of repair or replacement.  The Customer will be required to ship the unit to the Service Center 
indicated at the time Customer Support is contacted to make the necessary repairs.  The customer is responsible 
for all transportation charges to the service facility. 

Packaging and Shipping Instruction

When you send the product to the 

AVC

 service facility you must use the original carton box and packing material 

or an equivalent as designated by 

AVC

.

LIMITED WARRANTY

Your Responsibility

(1)   You must retain the original sale receipt to provide proof of purchase.
(2)   These warranties are effective only if the product is purchased and operated in the United States or Canada.
(3)  Warranties extend only to defects in material or workmanship, and do not extend to any product or parts 

which  have  been  lost  or  discarded,  or  damage  to  product  or  parts  caused  by  misuse,  accident,  improper 
operation or maintenance, or use in violation of instructions provided with the product, or to product which 
has been altered or modified without authorization of 

AVC

, or to products or parts thereof which have had 

the serial number removed or changed.

Out of Warranty

In  the  event  your  product  requires  repair  after  the  limited  warranty  period  has  expired,  please 
contact our Customer Support Center at 

1-800-506-5746, 1-877-252-6873 or www.RCAav.com

 

Hours:    Monday–Thursday:  9am–7pm,  Friday:  9am–5pm,  Saturday:  9am–NOON  Eastern 
time.

Important:   You are responsible for any transportation, shipping or insurance relative to the return 
of product to our Product Returns Center. 

All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular 
purpose, are expressly limited to the duration of the limited warranties set forth above. With the exception of 
any warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in lieu of all other 
warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the repair or 
replacement of any parts. In no event shall 

AVC

 be liable for consequential or incidental damages.

No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these 
warranties in any manner whatsoever. The time within action must be commenced to enforce any obligation of 

AVC

 arising under the warranty or under any statute, or law of the United States or Canada or any state thereof, is 

hereby limited to one year from the date of purchase. This limitation does not apply to implied warranties arising 
under state law.
This warranty gives you specific legal rights and you may also have other rights, which may vary, from state to state. 
Some states do not allow limitation on how long an implied warranty lasts, when an action may be brought, or the 
exclusion or limitation of incidental or consequential damages, so the above provisions may not apply to you.For 
more information on other products and services, please visit our web site at

 

www.RCAav.com

Important:

 Also keep your “Bill of Sale” as proof of purchase.

Model no. ................................................................Product name ........................................................................
Type of set ...............................................................................................................................................................
Serial no. .................................................................Invoice no. .............................................................................
Date purchased .......................................................Dealer name ..........................................................................

FOR SERVICE AND REPAIR, PLEASE VISIT 

www.RCAav.com

SYMPTOM 

       CAUSE (AND REMEDY) 

 

•   Ensure the car power adapter or AC power adapter is connected.
•  Make sure that the unit is turned on.

•  Remove any obstacles between the remote and the unit.
•  Use the remote near the unit.
•  Point the remote at the remote sensor on the unit.
•  Replace the battery in the remote with new one.
•  Make sure plastic sheet has been removed from battery section.

•   The  volume  control  is  located  on  the  side  of  the  unit  -  please  try  adjusting 

this.

•   Make sure that you select ON mode.
•   Make sure the unit is not paused. Press the   PLAY button.
•   Make sure the unit is not in fast-forward or fast-reverse mode. Press the 

 

PLAY button.

•   Make sure the AUDIO/VIDEO input/output connections are correct.
•   The DTS DVD cannot be decoded to have speaker output.
•   The unit has overheated. Shut it off for 30 minutes to allow it to cool down.

•  The region number of the disc doesn't match the region number of this unit.

•  The DVD is dirty.  Gently clean the disc.
•  The disc is scratched.
•  Adjust the LCD's brightness and contrast using the VIDEO MODE button on the 

remote control.

•  The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with 

alcohol.

•  Clean the disc.

•  There is no disc inside the unit ("No Disc" appears on the screen).
•  Insert the disc correctly with the graphics facing up.
•  Clean the disc.
•  A non-NTSC disc has been inserted, or the disc region number does not match 

the region number of the unit.

•  Condensation  may  have  formed  inside  the  unit  due  to  a  sudden  change  in 

temperature. Wait about an hour for it to clear and try again.

No power.

The  remote  control 
does not function.

Very little or no sound 
is coming from a DVD.

No picture.

The  picture  is  not 
clear.

Loud  hum  or  noise  is 
heard.

The disc does not play.

Specifications and external appearance are subject to change without notice.

Troubleshooting Guide

Summary of Contents for DRC62708

Page 1: ... Multimedia Markham Ontario L3R 1E3 http www RCAav com Printed in China 811 770891W030 User manual DRC62708 It is important to read this instruction book prior to using your new product for the first time ...

Page 2: ...n left in a heated room where it is warm and damp water droplets or condensation may form inside the unit When there is condensation inside the unit the unit may not function normally Let the unit stand for 1 to 2 hours before turning the power on or gradually heat the room and let the unit dry before use This product contains a low power laser device 1 Read these instructions 2 Keep these instruc...

Page 3: ...egion Management Information Region Management Information This unit is designed and manufactured to respond to the Region Management Information that is encoded on DVDs If the region number printed on the DVD does not correspond to the region number of this unit this unit cannot play that disc The region number of this unit is 1 Disc Function or Operation that is Not Available When the symbol app...

Page 4: ...al operation after using the SETUP menu of a DVD Accessories Remote Control Using the Remote Control Point the remote control at the REMOTE SENSOR located on the unit When there is a strong ambient light source the perform ance of the infrared REMOTE SENSOR may be degraded causing unreliable operation To Change Remote Battery 1 Open the battery door Take out the plastic sheet before operating the ...

Page 5: ...r adapter To DC IN 9V 12V jack 1 2 To 12V power outlet Car power adapter To DC IN 9V 12V jack 1 2 DVD Player A DVD Player B Control Reference Guide 1 OPEN Button Press the OPEN button and hold the front panel to open the disc door 2 SEARCH Button Performs fast reverse playback SEARCH Button Performs fast forward playback PREV Button Goes backwards to previous chapters tracks titles NEXT Button Adv...

Page 6: ...the speakers will be low Connecting to a TV If your TV has Audio Video inputs you can connect the DVD Players to your TV using the included Audio Video cable DVD Player A DVD Player B DVD Player A DVD Player B Connecting to Game Systems Video Equipments For DVD Player A only You can connect game system or other video equipments for playback Game System Video Equipment DVD Player A B Using the AC p...

Page 7: ...earphones and headphones can cause hearing loss Avoid listening to sound at excessive levels which could be harmful to your ears Connecting to a Stereo Receiver or Amplifier The unit can recognize Dolby Digital content from a DVD and provide a down mix suitable for stereo playback Listening on External Audio Equipment 1 Connect the DVD Players to the left right Audio In jacks on the audio equipmen...

Page 8: ...the fast scan changes 2 Press the PLAY button when you have reached the desired point to resume playback at normal speed Note The DVD player mutes sound and subtitles during reverse and forward scan of DVDs The fast playback speed may differ depending on the disc This owner s manual explains the basic instructions for operating this unit Some DVDs are produced in a manner that allows specific or l...

Page 9: ... available only within the current title of the DVD Audio Selection DVD On some discs the sound is recorded in two or more formats Follow the directions below to select the type of playback 1 While a disc is playing press the AUDIO button to show the current audio format number 2 Press the AUDIO button repeatedly to select the desired audio format Note If only one audio format is recorded on the D...

Page 10: ...play a folder list Press the or button to highlight a JPG file to play Press the PLAY button to start playback Note You can press the PAUSE button to freeze the picture Press the PLAY button to resume picture slide show You can press the STOP button to quit playback You can press the PREV or NEXT button to change the picture You can press the ANGLE button on the remote control to rotate direction ...

Page 11: ... a weak soap and water solution and wrung out thoroughly Then wipe with a dry cloth Never use alcohol benzine thinner cleaning fluid or other chemicals Do NOT use compressed air to remove dust Important Note Before transporting the unit remove any disc from the disc compartment Maintenance Customizing the Function Settings Language Setup 1 Press the SETUP button 2 Press the button to select Langua...

Page 12: ... forth above With the exception of any warranties implied by state law as hereby limited the foregoing warranty is exclusive and in lieu of all other warranties guarantees agreements and similar obligations of manufacturer or seller with respect to the repair or replacement of any parts In no event shall AVC be liable for consequential or incidental damages No person agent distributor dealer or co...

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