Ravelli BLOCK 7 STONE, Installation, Operation And Maintenance Manual

Page: 173 / 192

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ENGLISH
16.4 OUTLINING TABLE OF POSSIBLE
ANOMALIES
TYPE DISPLAYED TEXT REASON POSSIBLE SOLUTIONS
Warning
Air pressure transducer
HW error (AL 14)
No or incorrect connection of the
pressure outlets
Check the connection of the
pressure outlets
High flue gas temperature
warning (AL 40)
Over-temperature read by the flue gas
probe
Switch off and on again. Seek
the Assistance Service if the
problem continues.
High board temperature
warning (AL 41)
Over-temperature read by the probe
inside the board
Check that the air passages on
the back of the appliance are
not obstructed
Maintenance request
warning (AL 46)
Appliance maintenance period due
date
Program the next
maintenance
Error
HW error room probe 1
(AL 04)
Faulty or blown probe
Seek Assistance Service
HW error smoke extractor
motor (AL 16)
Smoke extractor motor faulty or not
working
HW error auger motor (AL
17)
Auger motor faulty or not working
Switching on start-up
failure 1 (AL 23)
Pellet hopper empty
Switch it on again or seek
the Assistance Service if the
problem continues
Pellet calibration and suction during
switch-on is inappropriate
The switch-on resistor is defective or
not in position
Incorrect reading of flue gas probe
and/or chamber probe
Switching on start-up
failure 2 (AL 24)
Pellet calibration and suction during
switch-on is inappropriate
The switch-on resistor is defective or
not in position
Incorrect reading of flue gas probe
and/or chamber probe
No stabilisation (AL 25)
Pellet calibration and suction during
switch-on is inappropriate
Incorrect reading of flue gas probe
and/or chamber probe
No flame during
operation (AL 26)
Pellet hopper empty
Incorrect reading of flue gas probe
and/or chamber probe
No power during
operation (AL 31)
Temporary blackout
Main door opening during
start up/work (AL 32)
Door, drawer or pellet door were left
open
Check all doors are closed
No pellet (AL 33) Pellet hopper empty
Verify pellet presence in the
tank. Load if needed.
Auger motor torque error
(AL 48)
Incorrect sensor reading.
Fault in auger motor.
Seek Assistance Service
HW alarm no auger power
supply (AL 49)
No auger power supply
Check that the doors are
closed. Contact the Service
Department if the problem
persists
HW error cleaner motor
(AL 50)
Cleaner motor faulty or not working Seek Assistance Service