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16 | Inspiration and help
Original user’s manual
67 / 84
16.4
Service-related help
16.4.1
Transmitting service data to ConnectedCooking automatically
If your unit is connected to ConnectedCooking, you can set it to transmit service
data to ConnectedCooking automatically at regular intervals.
a
Start by connecting your unit to ConnectedCooking.
1. Press this button:
2. Press this button:
ConnectedCooking
3. Next to
Transfer service data automatically
, click
ON
>>
Service data will now be transferred to ConnectedCooking automatically. You
can view that data on connectedcooking.com or through the
ConnectedCooking app.
16.4.2
Querying service data
1. Press this button:
2. Press this button:
Service
>
You can access the following information:
n
Information on unit type/software
The unit model, build number, and currently installed software will be shown
here.
n
ChefLine: Hotline - Chef
The ChefLine
®
phone number will be displayed here.
n
Hotline - Service
The phone number for your service partner will be shown here.
n
Service interface (technician)
This is for accessing the service interface.
n
Software update info
This shows you which software version is currently installed, and whether a
new software update is available.
n
Installed software versions
Among other things, this provides information on installed software versions,
user’s manual and cooking paths.
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