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146

In This Chapter

General FAQs ........................................................................................ 146
Remote Access ..................................................................................... 148
Universal Virtual Media .......................................................................... 151
Bandwidth and KVM-over-IP Performance ........................................... 152
IPv6 Networking .................................................................................... 156
Servers .................................................................................................. 157
Blade Servers ........................................................................................ 158
Installation.............................................................................................. 160
Local Port - KX IIII ................................................................................. 162
Extended Local Port .............................................................................. 163
Dual Power Supplies ............................................................................. 164
Intelligent Power Distribution Unit (PDU) Control .................................. 164
Ethernet and IP Networking................................................................... 165
Local Port Consolidation, Tiering and Cascading ................................. 167
Computer Interface Modules (CIMs) ..................................................... 169
Security .................................................................................................. 170
Smart Cards and CAC Authentication ................................................... 172
Manageability ........................................................................................ 173
Documentation and Support .................................................................. 174
Miscellaneous ........................................................................................ 175

General FAQs

Appendix E

Frequently Asked Questions

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Summary of Contents for dominion kx III

Page 1: ...Copyright 2014 Raritan Inc DKX3 v3 0 0 0B E February 2014 255 62 0001 00 Dominion KX III User Guide Release 3 0 0...

Page 2: ...FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and...

Page 3: ...9 Java Validation and Access Warning 9 Additional Security Warnings 10 Installing a Certificate 10 Example 1 Import the Certificate into the Browser 11 Example 2 Add the KX III to Trusted Sites and I...

Page 4: ...Client Launch Settings 48 Configuring Port Scan Settings in VKC and AKC 50 View Options 51 View Toolbar 51 View Status Bar 51 Scaling 52 Full Screen Mode 52 Virtual Media 53 Prerequisites for Using Vi...

Page 5: ...s 71 Version Information Virtual KVM Client 71 Chapter 5 Active KVM Client AKC Help 72 Overview 72 Connect to a Target Server 72 AKC Supported Microsoft NET Framework 73 AKC Supported Operating System...

Page 6: ...nd Cat5 Reach DVI Provide Extended Local Port Functionality 98 Overview 98 About the Cat5 Reach DVI 98 Connect a KX III and Cat5 Reach DVI 99 Appendix B Accessing a Paragon II from the KX III 102 Over...

Page 7: ...s 134 Windows 3 Button Mouse on Linux Targets 134 Windows 2000 Composite USB Device Behavior for Virtual Media 135 Virtual Media Notes 135 Cannot Connect to Drives from Linux Clients 135 Cannot Write...

Page 8: ...General FAQs 146 Remote Access 148 Universal Virtual Media 151 Bandwidth and KVM over IP Performance 152 IPv6 Networking 156 Servers 157 Blade Servers 158 Installation 160 Local Port KX IIII 162 Exten...

Page 9: ...ard CAC blade server support and mobile access Deploy KX III individually or with Raritan s CommandCenter Secure Gateway CC SG What s New in Help KX III supports DVI video monitors Also added for this...

Page 10: ...rds 1 Set of 4 rubber feet for desktop use 1 Application note 1 Warranty card KX III Device Photos and Features Hardware Integrated KVM over IP remote access 1U or 2U rack mountable brackets included...

Page 11: ...e ports One front and three back panel USB ports for supported USB devices Fully concurrent local and remote user access Local graphical user interface GUI for administration Centralized access securi...

Page 12: ...video and virtual media LDAP Active Directory RADIUS or internal authentication and authorization DHCP or fixed IP addressing Smart card CAC authentication SNMP SNMP3 and Syslog management IPv4 and IP...

Page 13: ...iagram key Dual Power AC 100V 240V Local USB Ports DVI D Port 32 KVM Ports UTP Cabling Cat5 5e 6 Dual 10 100 1000 Ethernet Access Tier Port Note Release KX III 3 0 0 does not provide modem support but...

Page 14: ...1 Introduction 6 Dominion KX3 864 KX3 864 Photos KX3 864 Features Diagram key Dual Power AC 100V 240V Local USB Ports DVI D Port 64 KVM Ports UTP Cabling Cat5 5e 6 Dual 10 100 1000 Ethernet Access Ti...

Page 15: ...Remote and Local Console Interfaces Use the Remote Console interface to configure and manage the KX III over a network connection The Local Console interface provides access to the KX III while at the...

Page 16: ...the KX III KVM Client help is provided as part of KX III online help Online help is accompanied by the KX III Quick Setup Guide which can be found on the Raritan Firmware Upgrades and Documentation p...

Page 17: ...ch the KX III Remote Console Security Warnings and Validation Messages When logging in to KX III security warnings and application validation message may appear These include Java security warnings an...

Page 18: ...Always trust content from this publisher Installing a Certificate You may be prompted by the browser to accept and validate the KX III s SSL certificate Depending on your browser and security setting...

Page 19: ...pen an IE browser then log in to KX III Click More Information on the first Java security warning Click View Certificate Details on the More Information dialog You are prompted to install the certific...

Page 20: ...u through each step File to Import Browse to locate the Certificate Certificate Store Select the location to store the Certificate Click Finish on the last step of the Wizard The Certificate is import...

Page 21: ...owser then select Tools Internet Options to open the Internet Options dialog Click the Security tab Click on Trusted Sites Disable Protected Mode and accept any warnings Click Sites to open the Truste...

Page 22: ...page 11 Logging In to the KX III Log in to your KX III Remote Console from any workstation with network connectivity that has Microsoft NET and or Java Runtime Environment installed Logging in and us...

Page 23: ...gned to your KX III You can also use HTTPS or the DNS name of the KX III assigned by your administrator if applicable You are always redirected to the IP address from HTTP to HTTPS 3 Enter your userna...

Page 24: ...s connected to the KX III and to remotely administer the KX III The KX III Remote Console provides a digital connection to your connected KVM target servers When you log into a KVM target server using...

Page 25: ...ort is the number of the KX III physical port Four tabs are provided on the page allowing you to view by port view by group view by search and scan ports You can sort by Port Number Port Name Status U...

Page 26: ...ports that are a part of the port group appear on the Port Access page as Dual Port P and Dual Port S respectively For example if the CIM type is DCIM DCIM Dual Port P is displayed When you access a...

Page 27: ...allows you to search by port name The search feature supports the use of an asterisk as a wildcard and full and partial names Set Scan Tab The port scanning feature is accessed from the Set Scan tab o...

Page 28: ...enu Connect Connect Creates a new connection to the target server For the KX III Remote Console a new Virtual KVM Client page appears For the KX III Local Console the display switches to the target se...

Page 29: ...menu item is available only for KVM targets and only when a Virtual KVM Client is opened Note This menu item is not available on the KX III Local Console Disconnect Disconnect Disconnects this port a...

Page 30: ...target and when the user has permission to operate this service Power Off Power Off Powers off the target server through the associated outlets This option is visible only when there are one or more p...

Page 31: ...ive If idle the application tracks and displays the time the session has been idle Always Your IP The IP address used to access the KX III Always Last Login The last login date and time Always Under C...

Page 32: ...uration Port States The statuses of the ports being used by the KX III Always Connect Users The users identified by their username and IP address who are currently connected to the KX III Always Onlin...

Page 33: ...1 Digital Audio 64 Version Information Virtual KVM Client 71 Overview Whenever you access a target server from the Port Access page of KX III the Remote Console a Virtual KVM Client VKC window opens T...

Page 34: ...s configuration see Enabling Direct Port Access via URL AKC server certification validation configuration see Prerequisites for Using AKC on page 74 Connect to a Target Server Once you have logged on...

Page 35: ...Connection Properties The Virtual KVM Client VKC and Active KVM Client AKC support connection property management Connection properties manage streaming video performance over remote connections to ta...

Page 36: ...deal for general IT and computer applications such as performing server administration Video Mode defaults to Full Color 2 Video frames transmit in high quality 24 bit color This setting is suitable w...

Page 37: ...light contrast boost is provided and text is sharper In lower quality video modes bandwidth is decreased at the expense of accuracy Color Accuracy When Color Accuracy is selected all video modes are r...

Page 38: ...Click Reset on the Connection Properties dialog at any time to return to the default settings Noise Filter Unless there is a specific need to do so do not change the noise filter setting The default...

Page 39: ...II Name The name of the KX III IP Address The IP address of the KX III Port The KVM communication TCP IP port used to access the KX III Data In Second Data rate received from the KX III Data Out Secon...

Page 40: ...VKC by clicking USB Profile in the menu then selecting from the menu choices Select a USB profile that best applies to the KVM target server For example if the server is running Windows operating syst...

Page 41: ...M switch you are connected to Setting CIM Keyboard Mouse Options To access the DCIM USBG2 setup menu 1 Put the mouse focus on a window such as Note Pad Windows operating system or an equivalent 2 Sele...

Page 42: ...ick Add The Add Keyboard Macro dialog appears 3 Type a name for the macro in the Keyboard Macro Name field This name appears in the Keyboard menu after it is created 4 From the Hot Key Combination fie...

Page 43: ...ned to the macro Import Macros To import macros 1 Choose Keyboard Import Keyboard Macros to open the Import Macros dialog Browse to the folder location of the macro file 2 Click on the macro file and...

Page 44: ...ess proceeds If the name that is entered is a duplicate of a macro an alert appears and you are required to enter another name for the macro b If during the import process the number of allowed import...

Page 45: ...mand automatically detects the target server s video settings The Calibrate Color command calibrates the video to enhance the colors being displayed In addition you can manually adjust the settings us...

Page 46: ...effects are immediately visible a PLL Settings Clock Controls how quickly video pixels are displayed across the video screen Changes made to clock settings cause the video image to stretch or shrink...

Page 47: ...or j Vertical Offset Controls the vertical positioning of the target server display on your monitor 3 Select Automatic Color Calibration to enable this feature 4 Select the video sensing mode Best pos...

Page 48: ...nshot You are able to take a screenshot of a target server using the Screenshot from Target server command If needed save this screenshot to a file location of your choosing as a bitmap JPEG or PNG fi...

Page 49: ...l mouse mode When there are two mouse cursors the device offers several mouse modes Absolute Mouse Synchronization Intelligent Mouse Mode Standard Mouse Mode When the mouse pointer lies within the KVM...

Page 50: ...D2CIM DVUSB DP To enter Absolute Mouse Synchronization Choose Mouse Absolute Note that the black connector on the DVUSB CIMs are used for the keyboard and mouse The gray connector is used for virtual...

Page 51: ...using the intelligent mouse synchronization function having a file icon or folder icon located in the upper left corner of your desktop may cause the function not to work properly To be sure to avoid...

Page 52: ...improve the mouse synchronization for Linux UNIX and Solaris KVM target servers a Open a terminal window b Enter the following command xset mouse 1 1 c Close the terminal window 4 Click the KVM Client...

Page 53: ...Single Mouse Cursor Click the Single Double Mouse Cursor button in the toolbar To exit single mouse mode 1 Press Ctrl Alt O on your keyboard to exit single mouse mode Tool Options General Settings To...

Page 54: ...key used for exiting this mode Exit Single Cursor Mode Hotkey When you enter single cursor mode only the target server mouse cursor is visible This is the hot key used to exit single cursor mode and b...

Page 55: ...imitation Language Configuration on Linux Because the Sun JRE on Linux has problems generating the correct Key Events for foreign language keyboards configured using System Preferences Raritan recomme...

Page 56: ...ch Settings tab To configure the target window settings a Select Standard sized to target Resolution to open the window using the target s current resolution If the target resolution is greater than t...

Page 57: ...b Select Enable Scale Video to automatically scale the display on the target server when it is accessed c Select Pin Menu Toolbar if you want the toolbar to remain visible on the target when it is in...

Page 58: ...devices and KVM switch ports Configure scan settings from either the Virtual KVM Client VKC or Active KVM Client AKC See Scanning Ports Remote Console on page 77 Use the Scan Settings tab to customize...

Page 59: ...h or without the toolbar display To toggle the display of the toolbar on and off Choose View View Toolbar View Status Bar By default the status bar is displayed at the bottom of the target window To h...

Page 60: ...de is specified in the Options dialog see Tool Options on page 45 While in Full Screen mode moving your mouse to the top of the screen displays the Full Screen mode menu bar If you want the menu bar t...

Page 61: ...II Prerequisites For users requiring access to virtual media the KX III permissions must be set to allow access to the relevant ports as well as virtual media access VM Access port permission for thos...

Page 62: ...his option for hard drives and external drives only It does not include network drives CD ROM or DVD ROM drives Notes on Mounting Local Drives KVM target servers running the Windows XP operating syste...

Page 63: ...tual media Read Write is not available in the following situations For Linux and Mac clients When the drive is write protected When the user does not have Read Write permission Port Permission Access...

Page 64: ...le supports it To use virtual media connect attach the media to the client or network file server that you want to access from the target server This need not be the first step but it must be done pri...

Page 65: ...utton The Map Virtual Media CD ISO Image dialog appears 2 For internal and external CD ROM or DVD ROM drives a Choose the Local CD DVD Drive option b Choose the drive from the Local CD DVD Drive drop...

Page 66: ...al CD DVD Drive or Local or Remote ISO Image To view the Local CD DVD Drive or Local or Remote ISO Image in this folder select Tools Folder Options View and deselect Hide empty drives in the Computer...

Page 67: ...ion Requirement Your virtual media connection can be closed if you mount a CD ROM from a Linux client to a target and then unmount the CD ROM To avoid these issues you must be a root user Virtual Medi...

Page 68: ...from the Remote Console The File Server Setup page opens 2 Check the Selected checkbox for all media that you want accessible as virtual media 3 Enter information about the file server ISO images tha...

Page 69: ...ing Smart Card Minimum System Requirements on page 120 Supported Computer Interface Module CIMs Specifications on page 114 Supported and Unsupported Smart Card Readers Authentication When Accessing a...

Page 70: ...essions Mount a Smart Card Reader When mounted onto the target server the card reader and smart card will cause the server to behave as if they had been directly attached Removal of the smart card or...

Page 71: ...been attached to the client PC Send Smart Card Remove and Reinsert Notifications To send smart card remove and reinsert notifications to the target Select the smart card reader that is currently moun...

Page 72: ...to audio devices Note Audio CDs are not supported by virtual media so they do not work with the audio feature Before you begin using the audio feature Raritan recommends you review the audio related...

Page 73: ...evice to the same target User A s playback session is interrupted and the audio application may need to be restarted The interruption occurs because the USB device needs to be re enumerated with the n...

Page 74: ...mended client settings that reduce the impact of video on audio quality at lower bandwidths Connect audio playback at the lower quality formats The impact of video consuming bandwidth is much less not...

Page 75: ...feature while running PC Share mode and VM Share mode so multiple users can access the same audio device on a target at once the audio device settings of the user who initiates the session are applied...

Page 76: ...eature while running PC Share mode and VM Share mode see Audio Playback and Capture Recommendations and Requirements on page 65 for important information See also Connecting to Multiple Targets from a...

Page 77: ...names listed in the Connect Recording Device drop down are truncated to a maximum of 30 characters for Java clients 8 Select the device that you wish to connect from the drop down list 9 Select the au...

Page 78: ...audio is being used When the Speaker icon and Microphone icon are displayed in the status bar the session is being captured as it is streamed Disconnect from an Audio Device To disconnect from the aud...

Page 79: ...buffer size can be adjusted whenever needed including during an audio session Audio settings are configured in VKC or AKC Adjust Audio Settings To adjust audio settings 1 Select Audio Settings from th...

Page 80: ...macros created in AKC cannot be used in VKC Direct port access configuration see Enabling Direct Port Access via URL AKC server certification validation configuration see Prerequisites for Using AKC...

Page 81: ...operating system up to 64 bit Windows 7 operating system up to 64 bit Windows 8 operating system up to 64 bit Note You must be using Windows 7 if WINDOWS PC FIPs is turned on and you are accessing a...

Page 82: ...s of the device being accessed is included in their browser s Trusted Sites Zone Disable Protected Mode Windows Vista Windows 7 and Windows 2008 server users should ensure that Protected Mode is not o...

Page 83: ...the Remote Console The first page accessed is the Port Access page See Logging In to the KX III on page 14 and Port Access Page Remote Console Display on page 17 Use the Remote Console to access and...

Page 84: ...s and Validation Messages on page 9 To log in to the KX III 1 Launch a supported web browser 2 Enter either The URL http IP ADDRESS to use the Java based Virtual KVM Client Or http IP ADDRESS akc for...

Page 85: ...dually as it is displayed during the slide show Connect to targets or focus on a specific target as needed Scans can include standard targets blade servers tiered Dominion devices and KVM switch ports...

Page 86: ...rgets the target that is the focus of the slide show displays in the center of the page The name of the target is displayed below its thumbnail and in the task bar at the bottom of the window If a tar...

Page 87: ...displayed below the target thumbnail As the target is the focus of the rotation the indicator is in the task bar also shows the status Lights for each target are gray until they are the focus of the s...

Page 88: ...indow to hide or view thumbnails Expanded is the default view Pause the Thumbnail Slide Show Pause thumbnails from rotating between one target and the next by selecting Options Pause Rotating thumbnai...

Page 89: ...ts 3 Leave the Up Only checkbox selected if you only want targets that are up to be included in the scan Deselect this checkbox if you want to include all targets whether up or down 4 Click Scan to be...

Page 90: ...d Retype the new password in the Confirm New Password field Passwords can be up to 64 characters in length and can consist of English alphanumeric characters and special characters 4 Click OK 5 You wi...

Page 91: ...the Port Access page and provides the ability to Create and manage a list of favorite devices Quickly access frequently used devices List your favorites either by Device Name IP Address or DNS hostna...

Page 92: ...cess a favorite KX III device Click the device name listed beneath Favorite Devices A new browser opens to that device To display favorites by name Click Display by Name To display favorites by IP Add...

Page 93: ...III Using the Reset Button on the Device 96 Overview The Local Console interface provides access to the KX III while at the rack This section contains help on tasks performed by end users at the Loca...

Page 94: ...For a list of supported Local Console video resolutions see Supported KX III Local Port DVI Resolutions on page 114 Considering also reviewing Video Mode and Resolution Notes on page 139 for addition...

Page 95: ...lease Left ALT Switch between ports Switch from target port 5 to port 11 Press Left ALT Press and Release 1 Press and Release 1 Release Left ALT Disconnect from a target and return to the local port G...

Page 96: ...s special keys operate on the local port These special are available from the Keyboard menu when you connect to a Sun target server Sun key Local port key combination Again Ctrl Alt F2 Props Ctrl Alt...

Page 97: ...lade servers tiered Dominion devices and KVM switch ports For dual video port groups the primary port is included in a port scan but the secondary port is not included when connecting from a remote cl...

Page 98: ...the focus of the slide show displays in the center of the page The name of the target is displayed below its thumbnail and in the task bar at the bottom of the window If a target is busy a blank scree...

Page 99: ...Chapter 7 KX III Local Console KX III End User Help 91...

Page 100: ...s not scanned connecting scanned skipped Configure Local Console Scan Settings Do the following to configure Local Console scan port options Note Configure scan settings for the Remote Console from ei...

Page 101: ...o the KX III using one of the USB ports located on the KX III Once a smart card reader is plugged in or unplugged from the KX III the KX III autodetects it For a list of supported smart cards and addi...

Page 102: ...d 4 Click OK Once the smart card reader is added a message will appear on the page indicating you have completed the operation successfully A status of either Selected or Not Selected will appear in t...

Page 103: ...ilable for a port appear in the Select Profile To Use field after the port is selected The profiles selected for use with a port appear in the Profile In Use field To apply a USB profile to a local co...

Page 104: ...eset Resets the network parameters of the device back to the default values click Device Settings Network Settings to access this information 3 Click Reset to continue You will be prompted to confirm...

Page 105: ...al Console KX III End User Help 97 2 Use a pointed object to press and hold the Reset button 3 While continuing to hold the Reset button power the KX III device back on 4 Continue holding the Reset bu...

Page 106: ...ce connected to the Cat5 Reach DVI the KX III can be accessed up 500 feet 152 m away Connecting the KX III to the Cat5 Reach DVI by daisy chaining Ethernet switches extends can extend the KX III s rea...

Page 107: ...yboard Mouse Video Source in Cat5 Reach DVI Help for more information To connect a KX III and Cat5 Reach DVI 1 If you have not already done so set up the local and remote consoles with the Cat5 Reach...

Page 108: ...ustration below To increase the distance between two tiered KVM switches 1 Set up a remote console by connecting the receiver to a KVM switch a Connect a USB CIM to the receiver b Connect this USB CIM...

Page 109: ...computer and a KVM switch 1 Set up an optional local console with the transmitter 2 Set up a remote console by connecting the receiver to a KVM switch 3 Use a Cat5e 6 cable to connect the transmitter...

Page 110: ...s managed by CC SG so that Paragon II is accessible from CC SG This diagram indicates the configuration integrating KX III Note The images are for example purposes only and may not look exactly like y...

Page 111: ...zation will delay the keyboard response for seconds See Supported Paragon II CIMS and Configurations on page 103 for additional information Supported Paragon II CIMS and Configurations The KX III supp...

Page 112: ...M AUSBDUAL Servers with USB or Sun USB type keyboard and mouse ports Automatic skew compensation when the CIMs are connected to Paragon II not from a KX III Intelligent Mouse mode Standard Mouse mode...

Page 113: ...BDUAL with the KX III CIM Name Updates The P2CIM APS2 and P2CIM AUSB names are stored within the CIM s memory There are two memory locations provided to accommodate the Paragon naming convention 12 ch...

Page 114: ...nd connection is attempted the user is notified that they cannot connect and access is denied When a port name change is initiated via the CC SG Port Profile pane the changed name is pushed to the man...

Page 115: ...his mode cannot be used when connecting the CIM to a Paragon II and the KX III The Paragon II uses Yellow to indicate it is in P View mode CIM Name Updates CIM names updated from Paragon II are stored...

Page 116: ...upgrading 2 Plug a compatible DCIM USB into the USB and video ports on the Paragon II user station If the system is a two or three tier system ensure the Paragon II user station is connected to the ba...

Page 117: ...g 32 113 F DKX3 116 16 server ports 1 remote user 1 local port for use at the rack Dual Power 110V 240V 50 60Hz 1 8A 60W 52 KCAL 17 3 x 13 15 x 1 73 8 60lbs 0 45 C 0 85 RH 439x334x44 mm 3 9kg 32 113 F...

Page 118: ...Hz 1 8A 60W 52 KCAL 17 3 x 13 15 x 1 73 9 08lbs 0 45 C 0 85 RH 439x334x44 mm 4 12kg 32 113 F DKX3 432 32 server ports 4 remote users 1 local port for use at the rack Dual Power 110V 240V 50 60Hz 1 8A...

Page 119: ...er ports 8 remote users 1 local port for use at the rack Dual Power 110V 240V 50 60Hz 1 8A 60W 52 KCAL 17 3 x 13 15 x 1 73 9 96lbs 0 45 C 0 85 RH 439x334x44 mm 4 52kg 32 113 F DKX3 864 64 server ports...

Page 120: ...80 72Hz 640x480 75Hz 640x480 85Hz 720x400 70Hz 720x400 84Hz 720x400 85Hz 800x600 56Hz 800x600 60Hz 800x600 70Hz 800x600 72Hz 800x600 75Hz 800x600 85Hz 800x600 90Hz 800x600 100Hz 832x624 75 1Hz 1024x76...

Page 121: ...ental conditions and user expectations The following table summarizes the maximum target server distance for various video resolutions and refresh rates Target server video resolution Maximum distance...

Page 122: ...ter Interface Module CIMs Specifications Digital CIMs support Display Data Channels DDC and Enhanced Extended Display Identification Data E EDID CIM model Description Dimensions WxDxH Weight D2CIM DVU...

Page 123: ...s digital to analog conversion and support for virtual media smartcard CAC audio Absolute and Relative Mouse Synchronization 1 7 x 3 5 x 0 8 43 x 90 x 19mm 0 25lb 0 11kg D2CIM DVUS B HDMI Digital CIM...

Page 124: ...CIM to connect to the following Mac ports Mac port CIM DVI D2CIM DVUSB DVI HDMI D2CIM DVUSB HDMI DisplayPort or Thunderbolt D2CIM DVUSB DP If the Mac s HDMI or DisplayPort video has a mini connector...

Page 125: ...8 60Hz See Configuring CIM Ports in online help for more information Digital CIM Established and Standard Modes The following additional established and standard resolutions and timing modes are suppo...

Page 126: ...deo port Selecting this mode ensures a good video quality from the targets See Configuring CIM Ports in online help Supported Remote Connections Remote connection Details Network 10BASE T 100BASE T an...

Page 127: ...ll 10 Half 10 Half No Communica tion No Communica tion No Communicat ion KX III 10 Full Switch 10 Half 10 Half Legend Does not function as expected Supported Functions not recommended NOT supported by...

Page 128: ...quirements When using smart card readers the basic requirements for interoperability at the target server are The IFD smart card reader Handler must be a standard USB CCID device driver comparable to...

Page 129: ...ility at the remote client are The IFD smart card reader Handler must be a PC SC compliant device driver The ICC smart card Resource Manager must be available and be PC SC compliant The JRE Java 1 7 w...

Page 130: ...Identity ActivIdentity USB Reader v2 0 Verified on local and remote USB ActivIdentity ActivIdentity USB Reader v3 0 Verified on local and remote USB Gemalto GemPC USB SW Verified on local and remote U...

Page 131: ...Vendor Model Notes USB Keyboard Card reader Combo HP ED707A No interrupt endpoint not compatible with Microsoft driver USB Keyboard Card reader Combo SCM Microsystems SCR338 Proprietary card reader i...

Page 132: ...device needs to be re enumerated with the new device configuration It may take some time for the target to install a driver for the new device Audio applications may stop playback completely go to th...

Page 133: ...connection Under Connection Properties set the color depth to as lowt value as possible Reducing the color depth to 8 bit color considerably reduces the bandwidth consumed Set Smoothing to High This w...

Page 134: ...f America and most of English speaking countries for example Canada Australia and New Zealand US Keyboard layout US English International United States of America and most of English speaking countrie...

Page 135: ...startup Start up from a bootable CD or DVD such as the Mac OS X Install disc Press D during startup Start up in Apple Hardware Test AHT May need BIOS Mac profile for the mouse to work May need BIOS Ma...

Page 136: ...connecting a Windows keyboard directly to the Mac TCP and UDP Ports Used Port Description HTTP Port 80 This port can be configured as needed See HTTP and HTTPS Port Settings on page 129 By default all...

Page 137: ...figured to use any port of your designation Optional RADIUS Accounting on Configurable Port 1813 If the KX III is configured to remotely authenticate user logins via the RADIUS protocol and also emplo...

Page 138: ...1 Firefox 25 Chrome 31 Windows 7 Ultimate 32 bit Internet Explorer 8 Firefox 25 Chrome 31 Windows 8 64 bit Internet Explorer 10 Firefox 25 Chrome 31 Windows Server 2012 Standard 64 bit Internet Explor...

Page 139: ...in certain browsers Enable Java and accept all security warnings in order to use KX III Certain versions of Safari block Java for security reasons Since Java is required to use KX III Raritan recommen...

Page 140: ...A CIM was disconnected Connection Lost The connection to the target was lost Disconnected User A user was disconnected from a port End CC Control CC SG management ended Login Failed User login failed...

Page 141: ...re impacted by the information Java Runtime Environment JRE Notes Disable Java Caching and Clear the Java Cache It is highly recommended that you disable Java caching in Microsoft Windows and clear th...

Page 142: ...while getting the list of open targets please try again in a few seconds If this occurs check your Java installation from this website http www java com en download testjava jsp http www java com en d...

Page 143: ...eering department has developed a configuration which supports the Safely Remove Hardware icon and avoids this Windows message This configuration requires the use of the D2CIM DVUSB virtual media adap...

Page 144: ...0 8 5 client running Safari 6 1 with Java 1 7 and cannot write to from a file on a target server or access virtual media do the following to correct this 1 In Safari select Preferences 2 Under the Sec...

Page 145: ...cess via VKC and AKC when running in a Windows environment The features are broken down by client and the virtual media features that are accessible to each Windows user role Windows XP If you are run...

Page 146: ...able disk dev sdb is not available for the user For Linux users if there is dev sdb but no dev sdb1 dev sdb is used as a removable device For Mac users dev disk1 and dev disk1s1 is used Target BIOS Bo...

Page 147: ...n Composite Synch Video Sun composite synch video is not supported SUSE VESA Video Modes The SuSE X org configuration tool SaX2 generates video modes using modeline entries in the X org configuration...

Page 148: ...9 4 Release Right Alt Note These procedures do not apply to the circumflex accent above vowels In all cases the key to the right of the P key works on French keyboards to create the circumflex accent...

Page 149: ...d using System Preferences Raritan recommends that you configure foreign keyboards using the methods described in the following table Language Configuration method US Intl Default UK System Settings C...

Page 150: ...e System Preferences Keyboard 2 Open the Layouts tab 3 Add or select the appropriate language 4 Click Close To set the keyboard language using the Keyboard Indicator 1 Right click the Task Bar and cho...

Page 151: ...et and local mouse pointers lose synchronization changing the mouse mode from or to Intelligent or Standard may improve synchronization Single mouse mode may also provide for better control To resynch...

Page 152: ...board and mouse connector to a different port on the target If this does not solve the problem connect the device to a USB hub and connect the hub to the target Audio in a Linux Environment The follow...

Page 153: ...as Java Sound Audio Engine Smart Card Notes Virtual KVM Client VKC Smart Card Connections to Fedora Servers If you are using a smart card to connect to a Linux Fedora server via Virtual KVM Client VK...

Page 154: ...t KX IIII 162 Extended Local Port 163 Dual Power Supplies 164 Intelligent Power Distribution Unit PDU Control 164 Ethernet and IP Networking 165 Local Port Consolidation Tiering and Cascading 167 Comp...

Page 155: ...next generation version of the KX II Featuring a modern hardware design with increased computing power and storage the KX III provides KVM over IP access for IT administration as well as high perform...

Page 156: ...be up and running nor does it require any special software to be installed on the managed server Out of band Even if the managed server s own network connection is unavailable it can still be managed...

Page 157: ...heir iPhone or iPad Can two people look at the same server at the same time Yes Actually up to eight people can access and control any single server at the same time Can two people access the same ser...

Page 158: ...you have a Windows KVM Client Yes We have a native NET Windows Client called the Raritan Active KVM Client AKC See Active KVM Client AKC Help on page 72 Do you have a non Windows KVM Client Yes The V...

Page 159: ...al media A Dominion KX III virtual media CIM is required There are two VGA based CIMs a D2CIM VUSB or D2CIM DVUSB The D2CIM VUSB has a single USB connector and is for customers who will use virtual me...

Page 160: ...e these server specific characteristics Why would I use a USB profile USB profiles are most often required at the BIOS level where there may not be full support for the USB specification when accessin...

Page 161: ...mouse activity are significantly less It is important to note that bandwidth is only used when the user is active The amount of bandwidth used is based on the amount of change to the server s video d...

Page 162: ...t server s video display This is dependent on the user s task and actions Other factors include the server s video resolution networking speed and characteristics the KVM Client Connection Properties...

Page 163: ...ore responsive video and to the right for lower bandwidth Other tips to decrease bandwidth include Use a solid desktop background instead of a complex image Disable screensavers Use a lower video reso...

Page 164: ...DVI A analog and DVI I integrated analog and digital can use Raritan s ADVI VGA inexpensive passive adapter to convert the server s DVI port to a VGA plug that can be connected to a KX III CIM s VGA p...

Page 165: ...The KX III can access external servers via their IPv6 addresses for example an SNMP manager syslog server or LDAP server Using the KX III s dual stack architecture these external servers can be acces...

Page 166: ...lowing is included 1 Dominion KX III unit 2 Quick Setup Guide 3 standard 19 rack mount brackets 4 user manual CD ROM 6 localized AC line cord and 7 warranty certificate and other documentation Blade S...

Page 167: ...with a KX3 216 with two remote channels we recommend connecting up to four blade server chassis You can of course connect individual servers to the remaining server ports I m an enterprise customer us...

Page 168: ...cts to Dominion KX III requires a Dominion or Paragon computer interface module CIM an adapter that connects directly to the keyboard video and mouse ports of the server Which kind of Cat5 cabling sho...

Page 169: ...lower end KVM switches it incorporates more than 15 years of experience and has been deployed to millions of servers worldwide Are there any agents that must be installed on servers connected to Domin...

Page 170: ...nd can be completely integrated with a Dominion series deployment Local Port KX IIII Question Answer Can I access my servers directly from the rack Yes At the rack Dominion KX III functions just like...

Page 171: ...rack How do I select between servers while using the local port The local port displays the connected servers using the same user interface as the remote client Users connect to a server with a simpl...

Page 172: ...lies fail then the KX III will automatically switch to the other Does the power supply used by Dominion KX III automatically detect voltage settings Yes Dominion KX III s power supply can be used in A...

Page 173: ...upplies connected to multiple power strips Four power supplies can be connected per target server Does the Dominion KX III display statistics and measurements from the PDU Yes PDU level power statisti...

Page 174: ...tandard VPNs Can I use KX III with a proxy server Yes KX III can be used with a SOCKS proxy server assuming the remote client PC is configured appropriately Contact the user documentation or online he...

Page 175: ...full duplex or the appropriate choice for its network Duplicate IP address If the IP address of the Dominion KX III is the same as another device network connectivity may be inconsistent Port 5000 con...

Page 176: ...e switch Access via the consolidated port list is available in the data center or even from a remote PC All servers connected to the tiered KX IIIs can be accessed via a hierarchical port list or via...

Page 177: ...24 servers from a single console when in the data center Is CC SG required For customers wanting stand alone usage without a central management system multiple Dominion KX III units still interoperate...

Page 178: ...rate technology for video transmission of up to 1 000 feet 304 m it is not generally advisable to purchase Paragon CIMs for use with Dominion KX III Also note that when connected to Dominion KX III Pa...

Page 179: ...ecommended by the National Institute of Standards and Technology NIST in the FIPS Standard 197 Does Dominion KX III allow encryption of video data Or does it only encrypt keyboard and mouse data Unlik...

Page 180: ...ally require acceptance My security policy does not allow the use of standard TCP port numbers Can I change them Yes For customers wishing to avoid the standard TCP IP port numbers to increase securit...

Page 181: ...eader to the USB port of the Dominion KX III Manageability Question Answer Can Dominion KX III be remotely managed and configured via Web browser Yes Dominion KX III can be completely configured remot...

Page 182: ...an administrator log off a user Yes administrators can view which users are logged into which ports and can log off a user from a specific port or from the device if required Can Dominion KX III s int...

Page 183: ...rranty for the KX III The Dominion KX III comes with a standard two year warranty which can be extended to 5 years of warranty coverage Miscellaneous Question Answer What is Dominion KX III s default...

Page 184: ...ease 6 0 supports KX II and KX III switches seamlessly Will my existing KX II CIMs work with Dominion KX III switches Yes Existing KX II CIMs will work with the Dominion KX III switch In addition sele...

Page 185: ...Settings 37 B Bandwidth and KVM over IP Performance 152 Bandwidth Requirements 65 124 Black Stripe Bar s Displayed on the Local Port 139 Blade Chassis Port Access Page 18 Blade Servers 158 Browser Not...

Page 186: ...t 163 F French Keyboard 140 Frequently Asked Questions 146 Full Screen Mode 52 G General FAQs 146 General Settings 45 Getting Started 9 H Hardware 2 109 Hot Keys and Connect Keys 86 HTTP and HTTPS Por...

Page 187: ...ynchronization Tips 44 Multi Language Keyboard JRE Requirement 131 N Network Speed Settings 118 Noise Filter 30 Notes on Mounting Local Drives 54 Number of Supported Audio Virtual Media and Smartcard...

Page 188: ...Browsers 130 Supported Paragon II CIMS and Configurations 103 Supported Remote Connections 118 Supported Smart Card Readers 122 Supported Tasks Via Virtual Media 54 Supported Users and Ports per Mode...

Page 189: ...ironment 59 Virtual Media in a Mac Environment 59 Virtual Media in a Windows XP Environment 58 Virtual Media Linux Drive Listed Twice 138 Virtual Media Not Refreshed After Files Added 137 Virtual Medi...

Page 190: ...India Monday Friday 9 a m 6 p m local time Phone 91 124 410 7881 Japan Monday Friday 9 30 a m 5 30 p m local time Phone 81 3 5795 3170 Email support japan raritan com Europe Europe Monday Friday 8 30...

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