Rankam GR2297801-MM-00, Assembly & Operating Instructions

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50 of 51 20181220-Ver.1.0
Problem: Possible Causes: Corrective Actions:
Grill does not
work properly
1. Power
2. Fuse
3. Hot Rod
4. Control Panel
5. Auger Drive Motor
1. Make sure the power cord is
plugged in. Verify there is power at
the electrical outlet.
2. Remove the control, check the fuse
on back. Replace the fuse if blown
out.
3. If both of the Draft Inducer Fan and
the Auger Driver Motor are
operating, the Hot Rod needs to be
replaced. If one or both are not
operating, please contact us.
4. Remove the Control Panel, check
the wires and connections.
5. Locate the small fan blade on the
back of the auger drive motor, turn
unit on, if the fan does not turn, it
indicates the Auger Drive Motor
need to be replaced.
Fire goes out Too much ash
Refer to the section of
“Maintenance
and Cleaning instructions
” at P.43-47
to clean the ash.
How to start SMOKE setting
Start your grill on SMOKE setting with
the lid open, after 2 minutes, close the
lid and turn to any cooking setting
desired.
Unexpected
grill
temperature is
displayed
External Factor
Grill temperature is influenced by
environmental factors such as high
temperature, wind and direct sun.
Place unit in shaded area. Open the lid
to reduce inside temperature.
Excess or
discolored
smoke
Pellets
Replace moist pellets with fresh dry
pellets.
If any symptom is not listed, please contact our customer service at 1-888-837-1380.