RAM 1500 2021, Owner'S Manual

Page: 268 / 461

266 MULTIMEDIA
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. After an
accident, a live agent will contact you through the
Uconnect system and alert emergency services.
NOTE:
An active SiriusXM Guardian™ subscription is
required for this feature to function.
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an
agent.
2. An agent will receive the call and confirm the
location of the emergency.
3. If needed, the agent will request the
assistance of emergency services.
4. First responders will arrive on scene. The
agent will remain on the call until emergency
services arrive.
NOTE:

Agents are available 24/7 to assist you in the
case of an emergency.

On your behalf, agents are able to notify family
members about the collision.

Agents can brief first responders of the situation
before they arrive on scene.

In the event vehicle occupants are unable to
speak, emergency services will be dispatched
based on the last known GPS coordinates.

SiriusXM Guardian™ services are dependent
upon an operative telematics device, a cellular
connection, navigation map data, and GPS
satellite reception, which can limit the ability to
reach the response center or reach emergency
support.

Terms of service of the Uconnect and the
SiriusXM Guardian™ subscriber agreement
apply. See terms of services for complete
service limitation.

The Occupant Restraint Controller (ORC) turns
on the Air Bag Warning Light on the instru -
ment panel if a malfunction in any part of the
air bag system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your vehicle immediately.

Ignoring the Rearview Mirror Light could mean
you will not have SOS Call services if needed.
If the Rearview Mirror Light is illuminated,
have an authorized dealer service the SOS
Call system immediately.

If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from a SiriusXM Guardian™ Customer
Care agent. All occupants should exit the
vehicle immediately and move to a safe loca -
tion.

Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING!