264
MULTIMEDIA
3. Once there, select “SiriusXM Guardian™”
where you can edit Notification Preferences.
4. You can enter a mobile phone and/or email
address to notify you, and you can customize
the types of messages.
U
SING
S
IRIUS
XM G
UARDIAN
™
SOS Call
Access To Emergency Services At The Push Of A
Button
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
Description
SOS Call offers a convenient way to get in contact
with a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live agent
is made, your vehicle will automatically transmit
location information. In the event of a minor
collision, medical or any other emergency, press
the SOS button to be connected to a call center
agent who can send emergency assistance to your
vehicle’s location.
NOTE:
Certain SiriusXM Guardian™ services are
dependent on an operational Uconnect system,
cellular network availability that is compatible with
the device in your vehicle, and GPS network avail
-
ability. Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
How It Works
1. Push the SOS Call button; the indicator light
will turn green indicating a call has been
placed.
NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or press the Cancel button on the
touchscreen within 10 seconds.
During an SOS Call, the Bluetooth® paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which
is not available due to the SOS Call.
2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:
Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may be
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ services, you consent to
being recorded.
WARNING!
Some SiriusXM Guardian™ services, including
SOS Call and Roadside Assistance Call will NOT
work without a network connection compatible
with your device.
Center Light Status
Description
Off
No call activated
Green
Active call in progress
Red
System error