RADVision VIU-323, User Manual

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Advanced Procedures
8-4
Running the Diagnostics Utility
Note: The Diagnostics utility is adapted for the VIU-323, even if your version of the utility
displays “Gateway” instead.
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To run the on-line diagnostics utility
1. Run the terminal emulator. If the VIU-323 is at a remote site, connect to the VIU-323
with the dial-up connection you created. Wait for the prompt.
2. Type diag at the prompt.
3. Type admin when prompted for the User Name .
4. Type the same password as for the configuration utility.
Note: The Remote Diagnostics program allows you to enter the User Name and Password
five times before exiting the program.
The Remote Diagnostic Main Menu is displayed.
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Remote Diagnostic Main Menu
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1.Exit Remote Diagnostics Session
2.VIU Ports Status
3.VIU Ports Configuartion
4.VIU Call Status
6.Get Versions
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Accessing the Diagnostics Menus
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To access a Diagnostics menu from the Main Menu
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Type the menu option number that you want and press Enter .
Note: The option, once typed, cannot be corrected. To return to the Main Menu, follow the
instructions in the particular menu.