SRB
31
14. Warranty
1.
Co. “Radiator Engineering” covers different warranty periods for different parts (as
specified further on) only if the following conditions of the warranty are fulfilled:
1.1. The boiler must be connected to the aforementioned hydraulic diagram from the
Technical instructions;
1.2. Wiring connection must be performed in accordance with the Technical Instructions;
1.3. The user must comply with the stated instructions on use and maintenance of the boiler.
2.
Warranty statement
We hereby declare:
2.1. That the product has the prescribed and declared quality properties.
2.2. We undertake, at the request of the buyer, if the request for repair is submitted in due
time within the warranty period, to perform, at our expense, all repairs of failures so that the
product works in accordance with the declared properties.
2.3. That the product will work impeccably during the warranty period, if the instructions for
use, operation and assembly are observed.
2.4. That in the warranty period, we will be ready to remove all product failures and keep in
stock all the necessary spare parts.
2.5. The warranty period starts from the DAY OF PURCHASE AND LASTS for 60
MONTHS OR 72 MONTHS FROM THE DATE OF PRODUCTION (the date of production
is on the sticker on the back of the boiler).
2.6. T h e 60 MONTHS WARRANTY IS VALID ONLY IF THE BOILER IS
REGULARLY SERVICED BY THE CENTRAL SERVICE OF CO. “Radiator
Engineering”, within the period specified for the product (in the text below).
2.7. The warranty is valid if the warranty card has been verified by the Seller, if the date of
purchase has been entered and the attached bill presented. IT IS ALSO IMPORTANT TO
HAVE THE ORDER FOR COMMISSIONING (certified by the Authorised Service).
3.
Warranty period of 12 months applies to the following parts
:
- Heating elements of electro-boiler, under normal conditions of exploitation.
4.
Warranty period of 18 months applies to the following parts
:
-
Automatic switch; name: Acti9iC60
- Voltage relay; name: IMX + off
-Contactors; name: Acti9iCT
5.
Warranty period of 24 months applies to the following parts
:
-Expansion vessel
-Pump
6.
Warranty period does not apply:
6.1. If a regular service is not performed after each heating season;
6.2. For replacement of parts within regular annual maintenance in accordance with the
instructions;
6.3. In case of defects caused by the customer due to improper handling of the product;
6.4. For mechanical defects made during transport and during use (solid objects);
6.5. If the product has been installed improperly, contrary to the applicable regulations in this
area;
