© 2011 Racktivity Inc.
24/25
2100 Seaport Blvd., Suite 400, Redwood City 94063, USA – www.racktivity.com
v 2013.11.18
Troubleshooting
After starting the update "FAILED (check Settings)" is shown.
Please make sure that:
•
The PDU is powered on and connected to LAN with a correct IP address
•
You entered the correct login credentials under "Settings" in the software tool
•
You are on the same LAN as the PDU
To verify the above settings are correct, go to the Web Portal and log in.
The Status window continuously shows output similar to
"**ERROR Out of Sequence PDU Seq: 5294 5299".
•
This is a mere warning and does not compromise the update.
The update fails and the PDU becomes unresponsive.
•
If needed: restore power and/or Ethernet to the PDU
•
Repeat the steps above to start the update again
In case you need to know the IP address, and it cannot be retrieved using the regular methods
then:
•
Connect a console cable between the PDU and your pc.
•
Use the following settings to read the output: Baudrate 38400, 8 databits, no parity, 1
stopbit.
•
Reboot the PDU, the currently used IP address is shown in the console output.
•
Repeat the steps above to start the update again.
Summary of Contents for PM0816-01
Page 1: ...User manual PM0816 01 ...
