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Quest Engineering DL1300, Deployment Manual

The Dell DL1300 Owner's Manual is an essential guide for users of this high-performance device, offering detailed instructions and troubleshooting tips. Easily downloadable for free from manualshive.com, this manual is a must-have resource for maximizing the potential of your DL1300 and ensuring optimal performance.

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DL1300 Appliance

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Table of Contents

Notes, cautions, and warnings................................................................................................................5
Introducing your Quest DL1300.............................................................................................................. 6

Quest DL1300 core technologies....................................................................................................6

Live Recovery.......................................................................................................................... 6
Universal Recovery.................................................................................................................. 6
True Global Deduplication....................................................................................................... 7
Encryption.................................................................................................................................7

Quest DL1300 data protection features.......................................................................................... 7

Quest DL1300 Core.................................................................................................................7
Quest DL1300 Smart Agent.................................................................................................... 8
Snapshot process.................................................................................................................... 8
Replication — disaster recovery site or service provider........................................................ 8
Recovery.................................................................................................................................. 9
Recovery-as-a-Service.............................................................................................................9
Virtualization and cloud............................................................................................................9

Quest DL1300 deployment architecture........................................................................................10
Other information you may need...................................................................................................11

Installing your Quest DL1300................................................................................................................13

Introduction.....................................................................................................................................13

Available configurations......................................................................................................... 13

Installation overview.......................................................................................................................14
Installation prerequisites................................................................................................................ 14

Network requirements............................................................................................................ 14
Recommended network infrastructure...................................................................................14

Setting up the hardware................................................................................................................ 15

Installing the DL1300 appliance in a rack............................................................................. 15
Using the system without a rack........................................................................................... 15
Cabling the appliance............................................................................................................ 16
Connecting the Cable Management Arm (Optional)..............................................................16
Turning on the DL1300 Appliance.........................................................................................16

Initial software setup......................................................................................................................16

AppAssure Appliance Configuration Wizard..........................................................................17

Configuring the network interface.................................................................................. 17
Configuring host name and domain settings................................................................. 18
Configuring SNMP settings............................................................................................19

Recovery and Update Utility..........................................................................................................20

Summary of Contents for DL1300

Page 1: ...DL1300 Appliance Deployment Guide ...

Page 2: ...itecture 10 Other information you may need 11 Installing your Quest DL1300 13 Introduction 13 Available configurations 13 Installation overview 14 Installation prerequisites 14 Network requirements 14 Recommended network infrastructure 14 Setting up the hardware 15 Installing the DL1300 appliance in a rack 15 Using the system without a rack 15 Cabling the appliance 16 Connecting the Cable Manageme...

Page 3: ...onfiguring an Email server and Email notification template 28 Preparing to protect your servers 30 Protecting machines 30 Checking network connectivity 31 Checking the firewall settings 31 Checking DNS resolution 31 Teaming network adapters 31 Reinstalling Broadcom Advanced Configuration Suite 32 Creating the NIC team 32 Adjusting concurrent streams 33 Installing agents on clients 33 Installing ag...

Page 4: ...store for a Windows machine 48 Roadmap for performing a Bare Metal Restore for a Windows machine 48 Replicating recovery points 48 Setting up your environment 49 Steps for configuring replication 50 Using virtual standby 51 Performing a one time Hyper V export 51 Defining one time settings for performing a Hyper V export 51 Performing a continuous virtual standby Hyper V export 52 Managing recover...

Page 5: ...ta and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 Quest Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Quest and the Quest logo are trademarks of Quest Inc in the United States and or other jurisdictions All other marks and names mentioned herein ma...

Page 6: ...rent topic Live Recovery Live Recovery is instant recovery technology for VMs or servers It gives you near continuous access to data volumes on virtual or physical servers DL1300 backup and replication technology records concurrent snapshots of multiple VMs or servers providing near instantaneous data and system protection You can resume the use of the server by mounting the recovery point without...

Page 7: ...includes the operating system the applications and the application data across the environment Figure 1 Diagram of True Global Deduplication Parent topic Encryption Your DL1300 provides encryption to protect backups and data at rest from unauthorized access and use ensuring data privacy The data can be accessed and decrypted using the encryption key Encryption is performed inline on snapshot data ...

Page 8: ...e target server prevents content from being written to the disk During the process of halting of writing content to disk all disk I O operations are queued and resume only after the snapshot is complete while the operations in progress will be completed and all open files will be closed The process of creating a shadow copy does not significantly affect the performance of the production system You...

Page 9: ...e seeding archive the newly replicated incremental recovery points automatically synchronize Parent topic Recovery Recovery can be performed in the local site or the replicated remote site After the deployment is in steady state with local protection and optional replication the DL1300 Core allows you to perform recovery using Verified Recovery Universal Recovery or Live Recovery Parent topic Reco...

Page 10: ...s known as the agents The off site component is enabled using replication that provides full recovery capabilities in the disaster recovery site The DL1300 Core uses base images and incremental snapshots to compile recovery points of protected agents Also DL1300 is application aware because it can detect the presence of Microsoft Exchange and SQL and their respective databases and log files Backup...

Page 11: ...tecture Parent topic Other information you may need NOTE Always check for updates on Quest com support and read the updates first because they often supersede information in other documents NOTE For any documentation related to Dell OpenManage Server Administrator see Dell com openmanage manuals ...

Page 12: ...system and install or replace system components Deployment Guide Provides information on hardware deployment and the initial deployment of the appliance User s Guide Provides information about configuring and managing the system Release Notes Provides product information and additional information on the Quest DL1300 Appliance Interoperability Guide Provides information on supported software and h...

Page 13: ...00 system is available in 2 TB with no VMs configuration with 3 TB drive with a 200 GB operating system software partition and 2 TB usable repository space The DL1000 system is available in 3 TB with 2 VMs configuration with 4 TB drive with a 200 GB operating system software partition a 300GB partition for VM storage and 3 TB usable repository space Capacity Hardware Configuration 2 TB Four 4 TB H...

Page 14: ... Console NOTE The appliance is configured and shipped with a 30 day temporary software license 2 Review installation prerequisites 3 Setting up the hardware 4 Setting up the initial software AppAssure Appliance Configuration Wizard 5 Installing the Core Management Console Parent topic Installation prerequisites Parent topic Network requirements Your Appliance requires the following network environ...

Page 15: ... instructions to install the rails and the DL1300 in the rack Parent topic Using the system without a rack You can use the system without the server rack When you are using the system without a rack ensure that you follow these guidelines The system must be placed on a solid stable surface that supports the entire system NOTE The system must not be placed vertically Do not place the system on the ...

Page 16: ...tall the CMA Parent topic Turning on the DL1300 Appliance After cabling the appliance turn on your system NOTE It is recommended that you connect the appliance to an uninterrupted power supply UPS for maximum reliability and availability For more information see the Quest DL1300 Getting Started Guide at Quest com support manuals Parent topic Initial software setup When you turn on the appliance fo...

Page 17: ...AppAssure Appliance Configuration wizard may take up to 30 seconds to display on the system console Parent topic AppAssure Appliance Configuration Wizard CAUTION Make sure you complete all the steps of AppAssure Appliance Configuration Wizard before performing any other task or change any settings on the Appliance Do not make any changes through the Control Panel use Microsoft Windows Update updat...

Page 18: ...for IPv4 and Subnet prefix length for IPv6 Default Gateway 7 To assign the DNS server details do one of the following To assign the DNS server address automatically select Obtain DNS server address automatically To assign the DNS server manually select Use the following DNS server address and enter the following details Preferred DNS sever Alternate DNS server 8 Click Next The Configure hostname a...

Page 19: ...s network management of the TCP IP protocol To configure SNMP alerts for the appliance 1 On the Configure SNMP Settings page select Configure SNMP on this appliance NOTE Deselect Configure SNMP on this appliance if you do not want to set up SNMP details and alerts on the appliance and skip to step 6 2 In Communities enter one or more SNMP community names Use commas to separate multiple community n...

Page 20: ...lower older than 5 4 3 106 the core is upgraded to AppAssure Core 5 4 3 106 NOTE If you upgrade to RUU 184 you may begin to see some inconsistencies in future runs of already scheduled Windows backups through RASR or may not be able to create a Windows Backup Policy These inconsistencies occur due to space limitations of your Windows Backup storage location Other potential causes of these failures...

Page 21: ...ommends you to create RASR USB key after you have set up the Appliance To create RASR USB key see Creating the RASR USB Key section These steps help you to perform the factory reset To perform the RASR 1 Insert the RASR USB key created 2 Restart the appliance and select Boot Manager F11 3 In the Boot Manager Main Menu select One shot BIOS Boot Menu 4 In the Boot Manager Boot Menu select the attach...

Page 22: ...ialog box This operation will recover the operating system All OS disk data will be overwritten 12 Click Yes The operating system disk starts restoring back to factory reset 13 After the completion of Factory reset recovery process In the RASR Completed screen click Finish Parent topic ...

Page 23: ...re Console Before you can successfully access the Core Console from a remote machine you must modify your browser s settings The following procedures detail how to modify Internet Explorer Google Chrome and Mozilla Firefox browser settings NOTE To modify browser settings you must be logged on to the machine with administrator privileges NOTE Because Chrome uses Internet Explorer settings you must ...

Page 24: ...modify browser settings in Firefox 1 In the Firefox address bar type about config and then click I ll be careful I promise if prompted 2 Search for the term ntlm The search should return at least three results 3 Double click network automatic ntlm auth trusted uris and enter the following setting as appropriate for your machine For local machines enter the host name For remote machines enter the h...

Page 25: ...e enter about blank 9 Click Add 10 Click Close and then OK Parent topic Managing licenses You can manage your DL1300 licenses directly from the Core Console From the console you can change the license key and contact the license server You can also access the License Portal from the Licensing page in the Core console or you can access the license portal at https licenseportal com The Licensing pag...

Page 26: ...riate license key using the Browse tab in the Upload License File box To download the appropriate license 1 Go to www rapidrecovery licenseportal com 2 From the Software drop down menu on the upper left corner of the page select Appliance All the available licenses and related information is displayed 3 In the Actions column click the download icon The license is downloaded on your system Enter th...

Page 27: ...n the Start page type language and make sure that the search scope is set to Settings 2 In the Results panel select Language 3 In the Change your language preferences pane select Add a language 4 Browse or search for the language that you want to install For example select Catalan and then select Add Catalan is now added as one of your languages 5 In the Change your language preferences pane selec...

Page 28: ...Email server and Email notification template If you want to receive email notifications about events configure an email server and an email notification template NOTE You must also configure notification group settings including enabling the Notify by email option before email alert messages are sent For more information on specifying events to receive email alerts see Configuring Notification Gro...

Page 29: ...n such as Transport Layer Security TLS or Secure Sockets Layer SSL Username Enter a user name for the email server Password Enter a password for accessing the email server From Enter a return email address It is used to specify the return email address for the email notification template for example noreply localhost com Email Subject Enter a subject for the email template It is used to define the...

Page 30: ...n connect to the machines you plan to back up To protect a machine 1 Navigate to the Core console and select the Machines tab 2 In the Actions drop down menu click Protect Machine The Connect dialog box is displayed 3 In the Connect dialog box enter the information about the machine to which you want to connect as described in the following table Host The host name or IP address of the machine tha...

Page 31: ... backs up 1 On the DL1300 appliance click Start Control Panel 2 In the Control Panel click System and Security under Windows Firewall click Check firewall status 3 Click Advanced Settings 4 In the Windows Firewall with Advanced Security screen click Inbound Rules 5 Ensure the Core and ports display Yes in the Enabled column 6 If the rule is not enabled right click on Core and select Enable Rule 7 ...

Page 32: ...Go to Start Search Broadcom Advanced Control Suite NOTE When using Broadcom Advanced Control Suite only select the Broadcom network cards 2 In the Broadcom Advanced Control Suite select Teams Go to Team View 3 In the Hosts list on the left side right click on the host name of the DL1300 appliance and select Create Team The Broadcom Teaming Wizard window is displayed 4 Click Next 5 Enter a name for...

Page 33: ...However if there are different versions of operating systems you may find it easier to install the agents on the machines You can also deploy the Agent software to the agent machine during the process of protecting a machine This option is available for machines that do not already have the Agent software installed For more information on deploying the Agent software while protecting a machine see...

Page 34: ...e Agent Software when protecting a machine You can download and deploy agents during the process of adding an agent for protection NOTE This procedure is not required if you have already installed the Agent software on a machine that you want to protect To deploy agents during the process of adding an agent for protection 1 Navigate to Protect Machine Connect after entering the appropriate connect...

Page 35: ... agents at the client To install the agents 1 Verify that the client has the Microsoft NET 4 framework installed a On the client start the Windows Server Manager b Click Configuration Services c Ensure that Microsoft NET Framework appears in the list of services If it is not installed you can get a copy from microsoft com 2 Install the agent a On the AppAssure appliance share the directory C insta...

Page 36: ...ick Run in the Installer dialog box NOTE For information about adding agents by using the Core machine see Deploying An Agent Push Install in the Quest DL1300 Appliance User s Guide at Quest com support Parent topic Installing agents on Linux machines Download the distribution specific 32 bit or 64 bit installer on every Linux server that you want to protect by using the Core You can download the ...

Page 37: ... you must manually add AppAssure ports after the installation A backup of existing rules will be written to var lib appassure backup fwl NOTE You must add firewall exceptions to all servers running the agent for TCP ports 8006 and 8009 for the Core to access agents Parent topic Location of Linux agent files The Linux agent files are located in the following directories for all distributions Compon...

Page 38: ...r Red Hat Enterprise Linux and CentOS Dependency The nbd dkms requires dkms gcc make kernel headers uname r kernel devel uname r The appassure vss requires dkms gcc make kernel headers uname r kernel devel uname r The appassure aavdisk requires nbd dkms libblkid pam pcre The appassure mono requires glibc 2 11 For SUSE Linux Enterprise Server Dependency The nbd dkms requires dkms gcc make kernel sy...

Page 39: ... process is complete the Ubuntu Agent is installed on your machine For more information on protecting this machine with the Core see the topic Protecting Workstations and Servers in the Quest DL1300 Appliance User s Guide at Quest com support Parent topic Installing the agent on Red Hat Enterprise Linux and CentOS NOTE Before performing these steps ensure that you have downloaded the Red Hat or Ce...

Page 40: ...cutable type the following command chmod x appassure installer_sles_amd64_5 x x xxxxx sh and then press Enter NOTE For 32 bit environments the installer is named appassureinstaller__ sles_i386_5 x x xxxxx sh The file becomes executable 3 To extract and install the DL1300 Agent type the following command appassure installer_sles_amd64_5 x x xxxxx sh and then press Enter The Linux Agent begins its e...

Page 41: ...hen a snapshot is created the VSS writer on the target server prevents content from being written to the disk During the process of halting of writing content to disk all disk I O operations are queued and resume only after the snapshot is complete while the operations already in flight will be completed and all open files will be closed For more information see topic Snapshot Process Parent topic...

Page 42: ... want to protect double click the Agent installer file 2 On the Welcome page click Next to continue with the installation 3 On the License Agreement page click I accept the terms in the license agreement and click Next NOTE The Agent Installer verifies the existence of the prerequisite files If the prerequisite files do not exist the Agent Installer identifies which files are needed and displays t...

Page 43: ...ion you must specify the name or IP address of the machine to protect and the volumes on that machine to protect as well as define the protection schedule for each volume To protect multiple machines at the same time see topic Protecting Multiple Machines in Quest DL1300 Appliance User s Guide To protect a machine 1 Reboot the machine on which the AppAssure Agent software is installed if you haven...

Page 44: ...n click Finish to confirm your choices close the wizard and protect the machine you specified The first time protection is added for a machine a base image that is a snapshot of all the data in the protected volumes will transfer to the repository on the Core following the schedule you defined unless you specified to initially pause protection If you selected a Typical configuration for the Protec...

Page 45: ...napshot of all the data in the protected volumes will transfer to the repository on the AppAssure Core following the schedule you defined unless you specified to initially pause protection Parent topic Recovering data With the DL1300 data is protected on both Windows and Linux machines Protected machine backups are saved to the Core as recovery points that can be used to restore your data Entire v...

Page 46: ...e the navigation buttons at the bottom of the page to display additional recovery points Or if you want to limit the amount of recovery points showing in the Recovery Points page of the wizard you can filter by volumes if defined or by creation date of the recovery point 4 Click any recovery point to select it and then click Next The Destination page is displayed 5 On the Destination page choose t...

Page 47: ...you want to remount these databases after the restore is complete select Automatically remount all databases after the recovery point is restored Click Finish 9 Click OK to confirm the status message that the restore process has started 10 To monitor the progress of your restore action on the Core Console click Events Parent topic Bare Metal Recovery AppAssure provides the ability to perform a bar...

Page 48: ...e that there is enough space on the hard drive to create destination partitions on the target machine to contain the source volumes Any destination partition should be at least as large as the original source partition Compatible partitions Windows 8 and Windows Server 2012 operating systems that are booted from FAT32 EFI partitions are available for protection or recovery as well as are Resilient...

Page 49: ...al transfer of data to serve as the foundation for regularly scheduled replication or in the case of re instating replication for a previously replicated machine whose replication had been paused or deleted In this case the Build RP Chain option would let you copy not yet replicated recovery points to a seed drive When preparing for replication you should consider the following factors Change Rate...

Page 50: ...managed target core see topic Replicating to a Self Managed Target Core in the Quest DL1300 Appliance User s Guide at Quest com support Configure third party replication For more information on replicating to a third party target core see topic Process of Replicating to a Third Party Target Core in the Quest DL1300 Appliance User s Guide at Quest com support Replicate an existing agent For more in...

Page 51: ... the machine you want to export 2 On the Summary tab click Actions Export One time The Export Wizard displays on the Protected Machines page 3 Select a machine for export and then click Next 4 On the Recovery Points page select the recovery point that you want to export and then click Next Parent topic Defining one time settings for performing a Hyper V export To define one time settings for perfo...

Page 52: ...ver 2012 or higher If the VHDX is not supported for your environment the option is disabled 8 On the Volumes page select the volume s to export For the virtual machine to be an effective backup of the protected machine include the protected machine s boot drive Example C Your selected volumes should be no larger than 2040 GB for VHD If the selected volumes are larger than 2040 GB and the VHD forma...

Page 53: ...etween the virtual and source machines Use a specific amount of RAM to specify how much memory the virtual machine has after the export for example 4096 MB recommended 9 To specify the Generation click one of the following Generation 1 recommended Generation 2 10 To specify the disk format next to Disk Format click one of the following VHDX Default VHD NOTE Hyper V Export supports VHDX disk format...

Page 54: ...Type drop down list Local Network Cloud 3 Enter the details for the archive as described in the following table based on the location type you selected in Step 3 Table 3 Creating an archive While creating the archive account on the local drive enter the location path where you want to archive the output in the Output location text box For example d work archive While creating an archive on the net...

Page 55: ...ines page of the wizard select which protected machine or machines contains the recovery points you want to archive 6 Click Next 7 On the Options page enter the information described in the following table Text Box Description Maximum Size Large archives of data can be divided into multiple segments Select the maximum amount of space you want to reserve for creating the archive by doing one of the...

Page 56: ...atible with older cores 8 Click Next 9 On the Date Range page enter the Start Date and Expiration Date of the recovery points to be archived To enter a time click on the time shown default 8 00 AM to reveal the slide bars for selecting hours and minutes To enter a date click the text box to reveal the calendar and then click on the preferred day 10 Click Finish Parent topic Archiving to a cloud Yo...

Page 57: ...acting Quest NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Quest product catalog Quest provides several online and telephone based support and service options If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Quest product catalog Avai...

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