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Chapter 4

Page 25

Website Support

For additional help, consult the Support section of the Quartet IdeaShare website at
www.

ideashare

.com.

Additional Technical Support

If you have difficulties installing or using your Quartet IdeaShare Board, please re-
check the section of the User Guide or Quick Set Up Guide that relates to your
problem. If you are still unable to solve the problem, please contact our Customer
Service Team for assistance.

Customer Service
(800) 541-0094 USA
(800) 605-6513 Canada
[email protected]

Please have the following information ready when you contact customer service:

•

Model number:

- Quartet IdeaShare Board Q8500 (3’ x 4’)

- Quartet IdeaShare Board Q8600 (6’ x 4’).

•

Date and proof of purchase.

•

Operating system of your computer (Windows 98, XP, Macintosh OS 10, etc).

•

Software you use with this product (eBeam Software version, PDA software, etc).

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Summary of Contents for IdeaShare

Page 1: ...User Manual 68505295 ACCO Brands Corporation 300 Tower Parkway Lincolnshire IL 60069 3640 acco com...

Page 2: ...ith Pentium 100Mhz processor Windows 98 2000 ME and XP compatible other platform users may view shared meetings via Java applet through Java enabled Internet browser 10 MB available hard drive space 2...

Page 3: ...g notes and diagrams collaborating with colleagues and enhancing presentations Please see the Software Reference Guide for quick explanations of how to use the various features made possible by eBeam...

Page 4: ...terference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measur...

Page 5: ...deaShare Board as a Virtual Touchscreen Projector 11 Chapter 3 15 Using eBeam Software with the Quartet IdeaShare Board 15 Terminology 15 Software Installation First Time Use 16 Whiteboard Mode 17 Usi...

Page 6: ......

Page 7: ...r needed or beamed to any PDA handheld with PalmTM OS Using eBeam Software you can also share sessions with remote participants live over the Internet intranet and create interactive presentations wit...

Page 8: ...creen A wake up or Autolaunch feature automatically wakes up the eBeam Software and begins to record once an electronic pen touches the whiteboard eBeam Software automatically checks for software upda...

Page 9: ...below Figure A Installing the Quartet IdeaShare Board Please refer to the Quick Set Up Guide for instructions on mounting the Quartet IdeaShare Board onto a wall and setting up the system The Set Up G...

Page 10: ...are Board The following sections describe the different ways to use the Quartet IdeaShare Board As a copyboard to direct print and beam to a PDA page 4 As a digital whiteboard to save and share page 8...

Page 11: ...le page to a supported PDA A list of supported PDA s can be found on the Quartet IdeaShare website at www GBCOffice com When the system does not have data pressing the Beam button sends an information...

Page 12: ...the Quartet IdeaShare Board When a computer with eBeam Software running is connected to the Quartet IdeaShare Board the system operates as either a Digital Whiteboard see Using the Quartet IdeaShare...

Page 13: ...re Board see Figure B on page 4 Software for supported PDA s can be found on the Quartet IdeaShare website Note A list of supported PDA s can be found on the Quartet IdeaShare website at www GBCOffice...

Page 14: ...copyboard session Press the Beam button to beam to a supported PDA You can press the Beam button at any time during your copyboard session Press the Clear button when you erase the entire board and w...

Page 15: ...y in color in real time and available for storage and display both locally and remotely through your local intranet or the Internet See Using eBeam Software with the Quartet IdeaShare Board on page 15...

Page 16: ...eting The data written on the whiteboard is saved in eBeam Software as the previous page in the meeting Information written on the whiteboard needs to be erased Note We recommend using a standard whit...

Page 17: ...layout of the Quartet IdeaShare Board when used in projection mode and Terminology on page 15 for a list of terms and definitions used throughout the User Manual In virtual touchscreen mode the Quart...

Page 18: ...ns no ink 2 Plug the USB cable s USB A connector to the computer and the USB B connector to the appropriate USB port located on the underside of the Quartet IdeaShare Board tray See Figure H Figure H...

Page 19: ...e Board as a virtual touchscreen Click or double click applications to open them move files draw in paint programs or share a meeting using the eBeam meeting application Anything that you can do with...

Page 20: ...Page 14 Set Up and Use The Quartet IdeaShare Board...

Page 21: ...s shipped with Quartet Portable IdeaShare Flip chart mode does not work with the IdeaShare Board system Image Area The Image Area of the whiteboard is the area of the whiteboard where the electronic p...

Page 22: ...ftware was unable to autodetect the Quartet IdeaShare Board see Troubleshooting on page 23 4 Select the mode you wish to use The three possible modes described in Terminology on page 15 are Whiteboard...

Page 23: ...Mode Whiteboard mode is the Quartet IdeaShare Board acting as a whiteboard recorder recording data as it is written on the whiteboard and displaying that data in the eBeam Software whiteboard mode ap...

Page 24: ...gin names of all users connected to a meeting as well as allows users to chat with each other using the software s instant messaging system Web View PC Only The Web View allows access to web pages and...

Page 25: ...The Status icon reports the connection status of eBeam Software to the hardware A whiteboard icon indicates Whiteboard mode a projector icon indicates Projection mode a flipchart icon indicates Flipc...

Page 26: ...ing forward or reverse by clicking on the drag line or to immediately jump to a specific point in the meeting by dragging the drag bar to a location on the drag line Play Replays the meeting pen strok...

Page 27: ...lling your computer s desktop In projection mode you can operate your computer directly from the whiteboard You can open work in and close applications draw freehand in painting and drawing applicatio...

Page 28: ...ually open the calibration wizard for projection mode use the following table 8 You are now ready to use Projection mode For more detailed explanations instructions and tips on Projection mode see eBe...

Page 29: ...he LEDs are not lit this indicates that the hardware is not getting any power Check that all cables are connected properly Select Retry Disconnect and reconnect the computers USB cable from the hardwa...

Page 30: ...tosh Message displayed if you are trying to open or switch to the digital whiteboard application while the software is in projection mode See Software Installation First Time Use on page 16 for a desc...

Page 31: ...o your problem If you are still unable to solve the problem please contact our Customer Service Team for assistance Customer Service 800 541 0094 USA 800 605 6513 Canada contactus gbc com Please have...

Page 32: ...Page 26 Troubleshooting...

Page 33: ...OR CONSEQUENTIAL DAMAGES WHETHER OR NOT FORESEEABLE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT AP...

Page 34: ......

Page 35: ...and or other countries Microsoft MS NetMeeting Windows and Windows NT are registered trademarks or trademarks of Microsoft Cor poration in the United States and or other countries Netscape Navigator i...

Page 36: ...which impairs or reduces the trademark rights of Luidia or its suppliers CONFIDENTIALITY You agree to hold the Software in confidence disclosing the Soft ware only to authorized users having a need t...

Page 37: ...any form in violation of any applicable laws or regulations of the United States or the country in which you obtained them GOVERNMENT USE Use duplication or disclosure of the Software by the United St...

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