Chapter 3 Troubleshooting
Basic Troubleshooting
Quantum FC1202 User’s Guide
89
manages it. But this file lets the Windows 2000 Device Manager register a
Interface Controller's Controller LUN as a “System” device, so that the
Device Manager thereafter will not consider the controller LUN to be an
unknown or “newly discovered” device with every reboot. Using this
file, a User only has to “identify the Interface Controller to the Device
Manager” once.
To install (register) the Interface Controller with a host Windows 2000 PC
that has the FC HBA that will connect to the Interface Controller, use the
included INF file (located on the user documentation CD). A controller
LUN must also set up on the Interface Controller so that Windows 2000
can “discover” it.
When the Interface Controller FC link is “Up”, the user can either reboot
the PC, or run the “Scan for new Hardware” function of the Windows
2000 Device Manager. Either action should cause the HBA to issue a SCSI
Inquiry command, to which the Interface Controller replies with its
ASCII Inquiry string. Initially, the Windows 2000 Hardware Wizard will
use this string to refer to the Interface Controller.
After this discovery interaction occurs, the Hardware Wizard will
prompt the user to install a device driver. The user should then select the
Wizard's “Search for a suitable driver” option, and specify the folder
containing the Interface Controller INF file, in this case located on the
user documentation CD.
The Hardware Wizard scans all the INF files in the specified folder, and
selects the first INF file it finds with a device entry containing a matching
hardware ID string. It then copies the selected INF file, renaming it to
“oem<#>.if”, where the '#' is some integer, and places the copy into the
“
C:\WINNT\inf”
folder. It “compiles” the
INF
file to a “
.PNF
” file
with the same root filename, and uses its Interface Controller model entry
information to install -- or register in the Interface Controller's case -- the
newly discovered device.
The user must reboot the Host PC to complete the process, as prompted
by the Wizard.
Verifying the
Interface Controller
Configuration
3
If you are in doubt about the configuration or about the location of the
error, restore the Interface Controller to the factory default configuration
Summary of Contents for FC1202
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Page 6: ...Contents vi Quantum FC1202 User s Guide ...
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Page 12: ...Tables xii Quantum FC1202 User s Guide ...
Page 17: ...Preface Quantum PX500 Series User s Guide xvii ...
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