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Quantum FC1202 User’s Guide

Chapter 3

Troubleshooting

This section discusses basic methods of identifying problems in the setup

and configuration of the Interface Controller.
Most problems occur during the initial installation of the Interface

Controller. Before proceeding with advanced troubleshooting techniques,

verify all connections and review the configuration.
The following topics are discussed in this section:
•

LED Indicators

•

Basic Troubleshooting

LED Indicators

The LED indicators on the Interface Controller are useful for diagnosing

various problems:
• The

SCSI

bus

LEDs

indicate SCSI activity. These indicators are lit

during power up, configuration, and when the unit is transferring

data. If the SCSI indicator stays continually lit without any

corresponding Fibre Channel LED activity, it may indicate a problem

with the SCSI bus configuration. Verify the SCSI bus configuration.

Summary of Contents for FC1202

Page 1: ...4XDQWXP 4XDQWXP 8VHU V XLGH 8VHU V XLGH 8VHU V XLGH 8VHU V XLGH 8VHU V XLGH ...

Page 2: ...cation from time to time without notice COPYRIGHT STATEMENT Copyright 2005 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law TRADEMARK STATEMENT DLT SDLT DLTtape III DLTtape IV and Super DL...

Page 3: ...ts Preface xiii Chapter 1 FC1202 Description and Web Interface 1 Fibre Channel Description 1 FC1202 Bridge Operation 2 FC1202 Overview 2 SCSI Ports 2 Fibre Channel Port 3 RJ 45 Ethernet Port 3 Serial Port 3 Power Indicator 3 Reset Button 3 ...

Page 4: ...nterface 41 Serial Telnet Menu Tree 43 Telnet User Interface UI Access 44 Serial User Interface UI Access 44 Power up Messages 45 Serial Telnet Main Menu 46 Firmware Download 47 Perform Configuration 49 Baud Rate Configuration 51 Ethernet Configuration 52 Fibre Channel Configuration 54 Parallel SCSI Configuration 58 Device Mapping 61 Trace and Event Settings Configuration 69 Real Time Clock Config...

Page 5: ...ter 3 Troubleshooting 85 LED Indicators 85 Basic Troubleshooting 86 Verifying SCSI Bus Configuration 87 Verifying Fibre Channel Port Connection 87 Verifying SCSI Devices in Windows NT 88 Verifying Windows 2000 Driver 88 Verifying the Interface Controller Configuration 89 Verifying Mapping 90 Verifying Devices 90 Verifying the Host Configuration 90 Verifying HBA Device Driver Information 90 ...

Page 6: ...Contents vi Quantum FC1202 User s Guide ...

Page 7: ... 8 Figure 6 Network Information Page 9 Figure 7 SNMP Page 11 Figure 8 Active Fabric Page 13 Figure 9 User Information Page 14 Figure 10 Real Time Clock Page 15 Figure 11 Reset Page 16 Figure 12 Ports Page 17 Figure 13 Fibre Channel Port Page 18 Figure 14 SCSI Port Page 22 Figure 15 Discovery Page 23 Figure 16 Mapping Page 24 Figure 17 Fibre Channel Dialog Box 27 ...

Page 8: ...re 29 Power Up Messages 46 Figure 30 FC1202 Main Menu 47 Figure 31 Transfer Menu 48 Figure 32 Send File Screen 48 Figure 33 FC1202 Configuration Menu 50 Figure 34 Baud Rate Configuration Menu 51 Figure 35 Ethernet Configuration Menu 52 Figure 36 Fibre Channel Configuration Menu 55 Figure 37 Parallel SCSI Configuration Menu 58 Figure 38 Device Mapping Configuration Menu 61 Figure 39 Select Current ...

Page 9: ...gure 49 System Status Statistics Menu 75 Figure 50 System Status Menu 75 Figure 51 Fibre Channel Status Menu 76 Figure 52 Fibre Channel Link Screen 77 Figure 53 Fibre Channel Device Display Page 78 Figure 54 SCSI Device Display Menu 80 Figure 55 Event Log Menu 81 Figure 56 Trace Dump Menu 81 Figure 57 FC1202 Features 86 ...

Page 10: ...Figures x Quantum FC1202 User s Guide ...

Page 11: ...Real Time Clock Fields 16 Table 5 Fibre Channel Port Fields 19 Table 6 SCSI Port Fields 22 Table 7 Device Map Types 24 Table 8 Mapping screen options 25 Table 9 Fibre Channel Map Settings 27 Table 10 Trace Settings 31 Table 11 Terminal Settings 45 Table 12 Device Map Types 61 Table 13 Table Status Definitions 77 Table 14 FC1202 Feature Descriptions 86 ...

Page 12: ...Tables xii Quantum FC1202 User s Guide ...

Page 13: ...ent Organization 0 This document is organized as follows Chapter 1 FC1202 Description and Web Interface provides a description of the FC1202 Fibre Channel bridge and information on the web interface Chapter 2 FC1202 Bridge Serial Telnet User Interface provides information on the serial telnet interface available on the FC1202 Fibre Channel bridge Chapter 3 Troubleshooting discusses problems you ma...

Page 14: ...al uses the following Right side of the library Refers to the right side as you face the component being described Left side of the library Refers to the left side as you face the component being described Related Documents Documents related to the FC1202 Fibre Channel bridge are shown below Quantum FC1202 Series Documentation Note Notes emphasize important information related to the main topic Do...

Page 15: ... Way East Englewood CO 80112 800 854 7179 or 303 397 2740 Contacts Quantum company contacts are listed below Quantum Corporate Headquarters 0 To order documentation on the Quantum PX500 Series libraries or other products contact Quantum Corporation P O Box 57100 Irvine CA 92619 7100 949 856 7800 800 284 5101 81 81351 01 FC1202 Fibre Channel Bridge Upgrade Instructions Provides installation and con...

Page 16: ... or 800 284 5101 Asia Pacific Rim International Code 61 7 3839 0988 Europe Middle East Africa International Code 44 0 1256 848748 Send faxes for the Customer Support Department to North South America 949 725 2176 Asia Pacific Rim International Code 61 7 3839 0955 Europe Middle East Africa International Code 44 0 1256 848777 Send e mail for the Customer Support Department to North South America Go ...

Page 17: ...Preface Quantum PX500 Series User s Guide xvii ...

Page 18: ...Preface xviii Quantum PX500 Series User s Guide ...

Page 19: ...tion 1 Fibre Channel is a serial data transfer architecture for use with computers and mass storage devices that is rapidly emerging to challenge SCSI as the interface of choice for host to storage applications Fibre Channel advantages include Connection distances with the Quantum FC1202 option up to 500 meters 1 GB Sec 2 GB Sec or autosense data transfer rates Supports up to 126 devices in a loop...

Page 20: ...brary via the operator control OCP is unchanged FC1202 Overview 1 The FC1202 provides a bridge between a Fibre Channel host and the SCSI tape drives within a library Figure 1 shows the FC1202 Fibre Channel bridge and feature locations Figure 1 FC1202 Overview Ethernet port Fibre Channel port SCSI ports Serial port Reset button SCSI Ports 1 The FC1202 contains two SCSI ports or buses port 0 and por...

Page 21: ... contains one power LED which indicates two power states on the bridge If the LED is green the bridge is powered on If the LED is yellow the bridge is in the process of performing a Power On Self Test or a the bridge has a processor problem Reset Button 1 The FC1202 contains a reset button that is used to force a manual reboot of the bridge A pen or other small object must be used to access the re...

Page 22: ...u to display and configure route mapping Statistics Page displays the FC1202 statistics Utilities Page allows you to access FTP utilities and trace information Report Menu displays the consolidated view of all FC1202 systems Reboot Option allows you to remotely reboot the FC1202 The FC1202 supports the following web browsers Microsoft Internet Explorer 5 5 or later You can download this software f...

Page 23: ...FHV RVW VVHW 7UDFHV OHDU YHQW RJV YHQW RJ YHQW RJ 6HWWLQJV RPH RPH 3RUWV LVFRYHU 0DSSLQJ 6WDWLVWLFV 8WLOLWLHV 5HERRW 3ULQWDEOH 9LHZ 5HSRUW Accessing the FC1202 Web Pages 1 To access the FC1202 web pages 1 On the host computer open the internet browser software In the Address field type http IPaddress where IP address is the IP address for the FC1202 The FC1202 Home page is displayed showing FC1202...

Page 24: ...ntum FC1202 User s Guide Figure 3 Home Page FC1202 bridge Main menu Status information 2 Select a menu option to access menus and screens The Password dialog box is displayed see figure 4 Figure 4 Password Dialog Note The default Username is root and the Password is password ...

Page 25: ...To display current settings and status for a port click the corresponding port shown on the FC1202 image To open a menu for making changes to the configuration for that particular port or bus click the desired Fibre Channel port or SCSI port To open the Network Configuration page click the Ethernet port Main menu Bridge status information The main menu displays a list of the FC1202 web pages To vi...

Page 26: ...see FC1202 Bridge Serial Telnet User Interface on page 41 Network Information SNMP Active Fabric User Information Real Time Clock Reset Page Network Information 1 The Network Information page allows you to configure network settings for the FC1202 To access the Network Information page 1 Click Network in the System menu The Network Information page displays see figure 6 ...

Page 27: ...f the fields and click Submit to accept any new information Table 1 Network Configuration Fields Field Description Hostname View or set the hostname for the FC1202 for example the DNS name Ethernet Mode View or set the Ethernet port speed 10Mps 100Mps half duplex 100Mps full duplex 10 100 auto negotiate IP Address View or set the IP address for the FC1202 Subnet Mask View or set the subnet mask fo...

Page 28: ...ent Information Bases MIBs and return this data to the SNMP requesters To access the SNMP page 1 Click SNMP in the System menu The SNMP page displays see figure 7 IP Gateway View or set the IP gateway for the FC1202 DHCP Enable or disable DHCP support When enabled the FC1202 requests a dynamic IP address form a DHCP server on the Ethernet network Note To use the DHCP feature a DHCP server must be ...

Page 29: ...pleted Configure the SNMP manager to have the same GET and SET community names as the bridge Community Name SET default private is only applicable for the FA MIB 2 2 TRAPS enables or disables SNMP traps for manager IP addresses If traps are enabled up to three trap manager IP addresses can be setup Trapped events are logged in an event log Event logging captures up to the last 215 events and then ...

Page 30: ...Configuration menu The filters that can be set include Log All Events Priority 0 Disable Event Logging Priority 1 Error Events Priority 6 Notify Events Priority 4 Trap Manager Row State is set to an integer in the range of 0 through 3 Options include Disabled 0 clears to the default settings No Traps 1 no traps exist Row Exist 2 row exists by traps are not sent to the target Send Traps 3 row exist...

Page 31: ...e Backup Mode Enables or disables server free backup Enabling serverless backup allows the FC1202 to control the task of moving data from the primary storage to the library and removed the host from the process Number of Controller LUNS View or set the number of controller LUNs reported by the FC1202 This number must be in the range of 0 through 4 default 0 Controller LUNS in Auto Assigned Map Go ...

Page 32: ...enu The User Information page displays see figure 9 Figure 9 User Information Page 2 Edit the user information as desired see table 3 for a description of the fields and click Submit to accept any new information Table 3 User Information Fields Field Description User Name View or set the user name The user name can be any alphanumeric combination default root Password View or set the password The ...

Page 33: ...ime Clock page 1 Click Real Time Clock in the System menu The Real Time Clock page displays see figure 10 Figure 10 Real Time Clock Page 2 Edit the real time clock information as desired see table 4 for a description of the fields and click Submit to accept any new information Note The username and passwords should be unique and kept confidential Using a combination of letters and numbers is recom...

Page 34: ...ss the Reset page 1 Click Reset in the System menu The Reset page displays see figure 11 Figure 11 Reset Page 2 To reset the FC1202 to its default factory configuration select Yes and click Submit Field Description Date Settings View or set the month date and year The year must have four digits Day of Week View or set the day of the week Time Settings View or set the hours minutes and seconds The ...

Page 35: ...All configurable bridge options are reset except for IP address Port maps Ports Page 1 The Ports page is used to view and modify the configuration settings of both the Fibre Channel and SCSI ports on the FC1202 To access the Ports page 1 Click on Ports from the Main menu on the Home page The Ports page displays see figure 12 Figure 12 Ports Page The Ports page displays the current status of all co...

Page 36: ...pages allow you to configure the Fibre Channel port on the FC1202 To access a Fibre Channel Port page 1 Click on the Fibre Channel port you wish to view or configure from the Ports menu The Fibre Channel Port page displays see figure 13 Figure 13 Fibre Channel Port Page 2 Edit the Fibre Channel port information as desired see table 5 for a description of the fields and click Submit to accept any n...

Page 37: ...port attempts to negotiate as a loop If it is not successful the port negotiates as a fabric If the port negotiates as a loop it then determines whether it is a private or public loop N_Port default setting the port bypasses port negotiation and connects as fabric automatically If N_Port is selected and the Fibre Channel network is on a loop a communication error will occur Use Hard AL_PA View or ...

Page 38: ...ents occur such as connecting cables or rebooting network hubs switches both the ports and the devices behind the ports are discovered for the first link up event Subsequent link up events only discover the ports and not the devices behind the ports Manual Discovery default setting when this setting is selected the FC1202 only discovers new devices when the Discovery option is selected from the Ma...

Page 39: ...etting the indexed map should NOT be edited for security reasons Auto assigned contains all SCSI devices that are attached to the FC1202 SCC Performance Mode View or edit the FC1202 performance mode The FC1202 Fibre Channel port speed can be set to either 1GB sec or 2GB sec Ensure that the FC1202 and the fabric or loop are set for the same network speed You may experience framing errors if the net...

Page 40: ...Description Primary Initiator ID View or set the SCSI ID for this port default 7 Discovery View or edit the discovery mode The settings are enabled or disabled Bus Reset on Boot View or set bus reset on boot mode When enabled the FC1202 automatically resets the SCSI busses during a power up or reboot After the power up or reboot is complete there is an additional 30 second delay while host devices...

Page 41: ... on the Home page The Discovery page displays see figure 15 Figure 15 Discovery Page To perform a manual discovery of a specific Fibre Channel or SCSI port select the port either from the Discovery menu or from the FC1202 image and click Go Mapping Page 1 The Mapping page allows you to view or modify host and map information for a Fibre Channel port or SCSI port Maps and hosts can be added edited ...

Page 42: ...16 Figure 16 Mapping Page Each physical port bus on the Interface Controller can have the following maps Table 7 Device Map Types Map Type System User Generated Fibre Channel or SCSI Auto Assigned System Fibre Channel and SCSI Indexed default System Fibre Channel and SCSI Port 0 1 Device Map System Fibre Channel SCC System Fibre Channel ...

Page 43: ... Fibre Channel Mapping Tasks Fibre Channel Mapping Tasks Common Fibre Channel Mapping Tasks 1 Although the initial screen display for Fibre Channel and SCSI maps differ slightly the available actions are the same Table 8 Mapping screen options Note Port 0 or Port 1 Device Map is the recommended map to be used for editing and assigning oncoming hosts The Indexed default map should not be used for e...

Page 44: ...omer Support only Viewing and Changing Fibre Channel Map Information 1 To view or change current Fibre Channel map information 1 In the Mapping Menu screen select the Fibre Channel port 2 Select Edit View in the Map section of the screen The Fibre Channel Map dialog box is displayed Current map information is shown at the top of the dialog box 3 Enter the new settings and then select the appropria...

Page 45: ...d filler or have entries removed Clear Map Clears all entries from the current map Remove Gaps Removes any incremental gaps in the sequence of LUNs listed in the table When the system removes gaps from the table the LUNs are renumbered in sequential order starting with LUN 0 Fill Maps Fills in the current map To use the fill map option expand the fill map priority drop down box select the fill opt...

Page 46: ... Figure 18 Statistics Page Discovered Device Entry Adds a discovered device to the map To add a discovered device to the map use the drop down box to enter the settings at the desired LUN number and then click Create Entry in the discovered device entry section of the screen Manual Device Entry Creates a map entry for a device that is not yet discovered or installed To add a new device to the map ...

Page 47: ...rmation To access the Utilities page 1 Click on Utilities from the Main menu on the Home page The Utilities page displays see figure 19 Figure 19 Utilities Page The FTP utility requires the use of a JAVA applet and prompts for permission to install the applet if needed If the prompt is displayed follow the onscreen instructions to complete the installation The FTP utility then prompts for permissi...

Page 48: ... cycle curtrace txt Traces from the previous boot cycle prvtrace txt To upload or download from the Interface Controller 1 Click Binary Transfer mode 2 Choose the desired task To download a file click Get To upload a file click Put Trace Settings Configuration 1 The Trace Settings screen is used to configure the trace settings see figure 20 Note The configuration file should be named myconfigfile ...

Page 49: ... Submit Table 10 Trace Settings Settings Description General Errors Displays the most serious errors and exception conditions FCP Transport Fibre Channel Protocol transport functionality will be monitored and recorded PS Transport Parallel SCSI transport functionality will be monitored and recorded PS Driver Parallel SCSI driver functionality will be monitored and recorded Timing Timer functions w...

Page 50: ...cle The Last Assert Traces screen shows data since the last assertion FCP Driver Fibre Channel Protocol driver functionality will be monitored and recorded FCP Management Fibre Channel Protocol management functionality will be monitored and recorded PS Management Parallel SCSI functionality will be monitored and recorded SG List Scatter gather list will be monitored and recorded FCP RMI Fibre Chan...

Page 51: ...ce Quantum FC1202 User s Guide 33 Figure 21 Current Traces Screen Clear Current and Assert Traces 1 These Utilities Menu screens are used to clear the current trace buffer or the assert trace buffer FC1202 activities will not be disrupted while the buffer is cleared ...

Page 52: ...Description and Web Interface FC1202 Web Interface 34 Quantum FC1202 User s Guide Figure 22 Clear Current Trace Buffer Screen Event Log Configuration 1 The Event Log Setting screen is used to configure Event Log filters ...

Page 53: ...settings Disable Event Logging Emergency Events Alert Events Critical Events Error Events Warning Events Notify Events Info Events Debug Events Log All Events Default Event logging captures the last 215 events and then starts overwriting the log Note To ensure accurate event logging correctly set the clock and date in the Real Time Clock Configuration Menu ...

Page 54: ...terface FC1202 Web Interface 36 Quantum FC1202 User s Guide Event Log Display 1 The Event Log screen is used to view the Event Log Figure 24 Event Log Display Screen Clear Event Log 1 The Clear Event Log screen is used to clear the Event Log ...

Page 55: ...ace Quantum FC1202 User s Guide 37 Figure 25 Clear Event Log Screen Current FC1202 activities will not be disrupted Report Menu 1 Accessed from the Main Menu the Report screen displays a consolidated view of all system information including environmental conditions ...

Page 56: ...1202 Description and Web Interface FC1202 Web Interface 38 Quantum FC1202 User s Guide Figure 26 Report Screen Reboot Option 1 FC1202 reboots are executed using this FC1202 Main Menu option Figure 27 Reboot Screen ...

Page 57: ...ace Controller is rebooted current Interface Controller activities will be disrupted All submitted configuration changes will be activated during the boot up process Caution Confirm there is no activity such as a backup in progress before initiating a reboot as the Interface Controller activities will be disrupted ...

Page 58: ...Chapter 1 FC1202 Description and Web Interface FC1202 Web Interface 40 Quantum FC1202 User s Guide ...

Page 59: ...After the power up process is completed the Main Menu of the UI is displayed Within the FC1202 Main Menu several configuration menus and tasks are listed All configuration and management tasks are performed from these menus This chapter is organized into the following sections Serial Telnet Menu Tree Telnet User Interface UI Access Serial User Interface UI Access Serial Telnet Main Menu Perform Co...

Page 60: ...Chapter 2 FC1202 Bridge Serial Telnet User Interface 42 Quantum FC1202 User s Guide Reboot Option Download New Revision of Firmware Option ...

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Page 62: ...he user name and password The default user name is root and the default password is password The user name and password should be changed from the default values The Configuration Menu displays Serial User Interface UI Access 2 To open a serial session a terminal emulator utility is required From most Windows 9x Windows NT and Windows 2000 systems a HyperTerminal session can be started using the f...

Page 63: ...as started press Enter several times to initiate FC1202 communication and display the Configuration Menu Power up Messages 2 When the FC1202 is powered on a series of messages is displayed on the serial terminal or terminal emulation program Figure 29 is an example of these power up messages BAUD Rate Autobaud 9600 19200 38400 57600 115200 Data Bits 8 Stop Bit 1 Parity None Flow Control None or XO...

Page 64: ...rface Serial Telnet Main Menu 46 Quantum FC1202 User s Guide Figure 29 Power Up Messages Serial Telnet Main Menu 2 The Main Menu is the starting point for all configuration sub menus and tasks Note Throughout this section XX represents value fields ...

Page 65: ...sertion History displays trace information and clears the trace buffer Reboot reboots the FC1202 Each Main Menu option is discussed in a separate section of this chapter Firmware Download 2 To download firmware to the FC1202 through the serial port 1 From the Main Menu type 5 at the command prompt The system prompts you to confirm the transfer Note If the power up messages and the Main Menu are no...

Page 66: ...e begin xmodem file transfer 3 Select Send File from the Transfer menu in Hyper Terminal see figure 31 Figure 31 Transfer Menu Send file The Send File screen displays see figure 32 Figure 32 Send File Screen Protocol 4 Select the Browse button and locate the firmware file to upload to the FC1202 5 Ensure the protocol drop down box is set to Xmodem 6 Click Send ...

Page 67: ...essage not to interrupt power for 90 seconds Caution Do not interrupt the file transfer process If the process is interrupted the FC1202 may become inoperable and will require repair 7 When the transfer process is complete cycle power on the FC1202 storage array The firmware download is complete Perform Configuration 2 The Configuration Menu is used to configure the FC1202 ...

Page 68: ...nfiguration changes the baud rate on the serial port Ethernet Configuration enters Ethernet network settings Fibre Channel Configuration configures the settings for the Fibre Channel port Parallel SCSI Configuration configures the settings for the SCSI buses Device Mapping modifies map and host settings Trace and Event Settings Configuration modifies trace and event filter settings Real Time Clock...

Page 69: ...n options to the factory defaults Return to Main Menu goes back to the previous screen Because the Configuration Menu is the primary menu in the UI each Configuration Menu option is discussed in a separate section Baud Rate Configuration 2 In the Configuration Menu select Baud Rate configuration to change the baud rate used on the serial port Figure 34 is an illustration of the Baud Rate Configura...

Page 70: ... Ethernet Configuration Menu is displayed Current Ethernet settings are displayed along with available Ethernet configuration options Figure 35 is an illustration of the Ethernet Configuration Menu Figure 35 Ethernet Configuration Menu To view or change configuration settings 1 Select a menu option 2 Make the configuration changes 3 Select X Return to previous menu 4 Select A Save Configuration to...

Page 71: ...ration to an external file before making changes to this setting is recommended Toggle Ethernet Mode changes the Ethernet mode Options include 10 Mb s only 100 Mb s half duplex only 100 Mb s full duplex only 10 100 MPS Auto Neg Change Hostname changes the name of the host server The name can be any combination of alphanumeric characters up to eight characters Toggle DHCP Configuration enables or d...

Page 72: ...Configuration Menu choose Fibre Channel Configuration to configure the Fibre Channel port The Fibre Channel Configuration Menu allows the configuration of ALPA settings discovery mode tape backup settings port mode default map and override settings Figure 36 is an illustration of the Fibre Channel Configuration Menu Note To use the DHCP feature a DHCP server must be operational on the Ethernet net...

Page 73: ...e restricted access changes the World Wide Port Name High Change World Wide Name Low service mode restricted access changes the World Wide Port Name Low Toggle Port Mode default N_Port changes the port mode to either Auto Sense or N_Port Auto Sense Soft AL_PA In this mode the Fibre Channel port tries to negotiate as a loop If it is not successful then the Fibre Channel port negotiates as a fabric ...

Page 74: ...overy on Link up Events allows the FC1202 to automatically discover all Fibre Channel devices during reboots including both the ports and the devices for the first link up event Subsequent link up events will only discover the ports and not attached devices Caution If these configuration settings are incorrectly set processing difficulties may occur Before changing these settings evaluate the need...

Page 75: ... changes the Initiator bit setting Options include Set and Clear Toggle Initiator Bit Setting in PRLI_ACC changes the Initiator bit setting Options include Set and Clear Toggle FC Confirm Setting in PRLI_ACC Options include Enabled and Disabled Change Target Reset Mode Options include Alternate and Disabled Toggle Forcing FLOGI when in Private Loop Options include Enabled and Disabled Toggle Using...

Page 76: ...lt current map Figure 37 is an illustration of the Parallel SCSI Configuration Menu Figure 37 Parallel SCSI Configuration Menu Current settings for the selected SCSI bus are displayed Caution If these configuration settings are incorrectly set processing difficulties may occur Before changing these settings evaluate the need for the change and verify the desired setting Backing up the FC1202 confi...

Page 77: ...covery enables or disables the Discovery Mode Enable Disable SCSI Reset on Boot enables or disables automatic bus resets after a reboot When enabled the FC1202 will automatically reset SCSI buses during initial power ups and reboots Caution If these configuration settings are incorrectly set processing difficulties may occur Before changing these settings evaluate the need for the change and verif...

Page 78: ...abled or disabled If enabled the following configuration options are displayed Synchronous Period default 40 is the maximum number of seconds allowed for negotiation Synchronous Offset default 16 is the maximum variation in transfer rate that can be negotiated in MB s Toggle Synchronous Parameter Override enabled or disabled Enable Disable Buffered Tape Writes default Enabled enables or disables B...

Page 79: ... Mapping to manipulate maps and associate the selected hosts with a particular map Maps are viewed edited and deleted in the Device Mapping Menu Figure 38 is an example of the Device Mapping Configuration Menu Figure 38 Device Mapping Configuration Menu Device Mapping Configuration Menu options Select Current Map indicates which map is to be the current map Display Current Map displays the current...

Page 80: ... port bus to scroll to the next SCSI bus press Enter Because each menu option includes a menu or sample screen display each menu option is discussed in the following separate sections Selecting the Current Map 2 In the Device Mapping Configuration Menu choose Select Current Map to select the current map for each port or bus When this option is selected the Select Current Map screen is displayed Th...

Page 81: ...ion to an external file before making changes to this setting is recommended To indicate which map is to be the current map type the number that corresponds to the desired map Displaying the Current Map 2 In the Device Mapping Configuration Menu choose Display Current Map to view the entries for the current Map The Current Map Display screen is displayed Depending on whether a Fibre Channel map or...

Page 82: ...es from the current map Fill Map automatically completes the entries for the current map Each editing option is discussed in the following sections Editing the Map Entries of the Current Map To edit the details of the current map in the Map Edit Menu choose Edit Map Entries This editing screen allows the user to navigate up and down the map entries and create or remove entries Device lists are als...

Page 83: ...el Map To enter a map entry for devices that are not yet online select Create C A series of questions is displayed The questions will vary based on the current map protocol Required information includes the LUN address protocol port device name and device type Removing Gaps in the Map To remove any incremental gaps in the sequence of LUNs listed in the table in the Edit Map Entries screen select R...

Page 84: ...he system to automatically fill in the current map in the Edit Map Entries screen select Fill Map All new devices are added to the end of the current map After this operation is completed the Edit Map Entries Menu is redisplayed Editing the Host List for the Current Map 2 In the Device Mapping Configuration Menu choose Edit Host List for Current Map to edit the host list for the current map The cu...

Page 85: ...ns to the previous menu Each of the options is discussed in the following paragraphs Scrolling between the Display Pages of the Host List Edit Screen To scroll up and down the host entries select P or N Selecting a Host To select a host from the list enter the number displayed in the N or the Num column at the left of the screen Adding a Host to the Host List To add a host to the Host List select ...

Page 86: ...series of prompts allowing changes to be entered Displaying the Entire Device List 2 In the Device Mapping Configuration Menu choose Display Device List to view the entire device list for all buses and ports The Entire Device List screen is displayed Figure 42 is an illustration of the Entire Device List screen Figure 42 Entire Device List Note To retain the current information for a prompt press ...

Page 87: ...e event settings Each of these options is discussed in the following sections Configuring Trace Settings 2 In the Utility Trace Settings Menu Trace Setting Configuration is used to modify trace levels Two pages of trace level settings are displayed Figure 44 is an illustration of a Trace Setting screen 1 To change any of the settings in these screens enter the number that corresponds to the option...

Page 88: ...Enter to display the second Trace Settings page Figure 44 is an illustration of the second Trace Settings page 2 If needed change the settings in the second Trace Settings page Configuring Event Settings 2 In the Utility Trace Settings Menu Event Setting Configuration is used to modify event filters Figure 45 is an illustration of the Event Filter Settings screen Note Be sure to set the clock and ...

Page 89: ...ency Events Alert Events Critical Events Error EventsWarning Events Notify Events Info Events Debug Events Log All Events Default 2 Before leaving the page activate the new setting by entering U Update Current Operating Trace levels 3 This option forces the currently displayed trace settings to become effective immediately without requiring a reboot or power cycle Note The asterisk in the screen d...

Page 90: ...date Figure 46 is an illustration of the System Clock Setup Menu Figure 46 Clock Set Up Menu 1 To change the date or time select Set Clock 2 A series of prompts are displayed allowing setup of 24 hour time Current date Current day of the week Active Fabric Configuration 2 In the Configuration Menu select Active Fabric Configuration to enter Active Fabric options Figure 47 is an illustration of the...

Page 91: ...figuration changes The current configuration state is saved in FLASH which updates the previous configuration This configuration is retained across future device resets or power cycles Restore Last Saved Configuration 2 In the Configuration Menu Restore Last Saved Configuration is used to revert to the previous configuration This can be useful when configuration changes have been made and the user...

Page 92: ...ty Menu options System Statistics Menu displays a variety of system status information Event Log displays the system Event Log Enter System Diagnostics Mode performs Ethernet SCSI and Fibre Channel connection tests Testing Mode Restricted Access Special Fibre Channel Link States performs special diagnostics Testing Mode Restricted Access The System Statistics Menu and the Event Log options are dis...

Page 93: ... Parallel SCSI Protocol Status displays SCSI status information Because each option offers a variety of display screens each of these menu options is discussed in the following separate subsections Viewing System Status Information 2 In the System Statistics Menu choose Display System Status to view a variety of status information including memory statistics current active tasks and stack usage Th...

Page 94: ...ics Menu choose Display Fibre Channel Protocol Status The Fibre Channel Status Menu is displayed Figure 51 is an illustration of the Fibre Channel Status Menu Figure 51 Fibre Channel Status Menu The Fibre Channel Status Menu lists the following options Display Fibre Channel Link Status displays Fibre Channel link information Display Attached Fibre Channel Devices displays a list of devices attache...

Page 95: ...nitions Figure 52 Fibre Channel Link Screen To refresh the screen display select Autorepeat Table 13 Table Status Definitions Link Status Field Definition LinkState Current Fibre Channel link status AL_PA Arbitrated loop physical address not supported InDevDataSeqs Number of Device Data sequences received by this port OutDevDataSeq Number of Device Data sequences transmitted by this port InLnkData...

Page 96: ...s received by this port InP_RJTFrames Number of P_RJT frames received by this port OutP_RJTFrame Number of P_RJT frames transmitted by this port LinkDowns Number of Link Down conditions detected InABTSs Number of ABTS frames received OutABTSs Number of ABTS frames transmitted LaserFaults Number of laser faults detected SignalLosses Number of times Loss of Signal was detected SyncLosses Number of t...

Page 97: ...only for viewing resource status Viewing Fibre Channel Driver Status Information 2 1 To display Fibre Channel Driver Queue information in the Fibre Channel Status Menu select Display Fibre Channel Driver Resource Status The Fibre Channel Driver Queues page is displayed The Fibre Channel Driver Queues page has no options It is used only for viewing Fibre Channel driver resources Viewing SCSI Status...

Page 98: ...ce Display Menu SCSI Device Display Menu options Issue discovery for all buses issues a discovery command for all SCSI buses Issue discovery for selected bus issues a discovery command for the selected bus Issue boot discovery issues a boot discovery command Display all local devices displays a list of local devices for all buses Display local devices on specified bus displays a list of local devi...

Page 99: ...og Figure 55 is an illustration of the Event Log Menu Figure 55 Event Log Menu Event Log Menu options Display event log displays the Event Log Clear event log deletes all entries from the Event Log Display Trace and Assertion History 2 In the FC1202 Main Menu Display Trace and Assertion History is used to manage trace history information Figure 56 is an illustration of the Trace Dump Menu Figure 5...

Page 100: ...e Buffers using FTP 2 Using an FTP session the trace buffers from the FC1202 can be copied and saved 1 Verify the FC1202 is connected to the Ethernet network 2 Start an FTP session 3 Enter the FC1202 IP address at the FTP prompt ftp IP address 4 Specify the directory location on the computer or network where the FTP program will store the trace file 5 Enter the user name and password The factory d...

Page 101: ...on prompt is displayed If a positive response is given to the confirmation message the FC1202 is restarted Download New Revision of Firmware Option 2 To download a new version of the firmware 1 Select Download a New Revision of the Firmware in the FC1202 Main Menu A confirmation prompt is displayed 2 Respond to the confirmation prompt 3 Select Transfer Send File in the terminal emulator utility 4 ...

Page 102: ...e firmware will begin downloading to the FC1202 When the download process is complete the system verifies that the firmware image was successfully written to the FLASH memory and reboots When the FC1202 is rebooted it detects that there is a newly downloaded firmware image copies that image to the boot sector of the FLASH and boots using the new image ...

Page 103: ... review the configuration The following topics are discussed in this section LED Indicators Basic Troubleshooting LED Indicators 3 The LED indicators on the Interface Controller are useful for diagnosing various problems The SCSI bus LEDs indicate SCSI activity These indicators are lit during power up configuration and when the unit is transferring data If the SCSI indicator stays continually lit ...

Page 104: ...usly lit it may indicate a problem with the network connection Verify the network connection The port must be connected to a 10 100BaseT Ethernet network to function properly Figure 57 FC1202 Features 1 2 4 5 3 Table 14 FC1202 Feature Descriptions SCSI bus activity LEDs on corresponding ports 0 1 Fibre Channel Link LED on Port 0 Fibre Channel Activity on Port 0 Ethernet Activity and Link LEDs Powe...

Page 105: ... However if one SE device is detected during power up communication to all devices will convert to SE mode Device ID Each device on a SCSI bus must have a unique ID Verify configured IDs are not in use by other devices on the same SCSI bus Cabling Check SCSI cables to verify they are functional SCSI rules for total length distance between devices and stub length must be followed Connections should...

Page 106: ...all SCSI devices and the Interface Controller powered up before recognizing the devices To verify the Fibre Channel and SCSI devices 1 Navigate to the Windows NT Control Panel and select SCSI Adapters 2 Double click the Fibre Channel HBA The SCSI devices should be listed If no devices are listed verify the Interface Controller configuration Fibre Channel HBA configuration and cabling If devices ar...

Page 107: ...SCII Inquiry string Initially the Windows 2000 Hardware Wizard will use this string to refer to the Interface Controller After this discovery interaction occurs the Hardware Wizard will prompt the user to install a device driver The user should then select the Wizard s Search for a suitable driver option and specify the folder containing the Interface Controller INF file in this case located on th...

Page 108: ... device driver may not be working properly Check the configuration of these elements It may be useful to check the release notes for the device driver to see if there are any specific issues or a required configuration It may also be useful to ensure that the current version of the HBA driver is being used Older applications can have expectations about what constitutes a valid SCSI ID and thus may...

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