GARNET DIRECT VENT ROOM HEATER
250-6443B October 7, 2003 Page 41
R
GARNET DIRECT VENT ROOM HEATER
250-6443B October 7, 2003 Page 42
R
TROUBLE SHOOTING
Pilot Will Not Light
1. Is gas shut-off valve turned on?
2. Is the valve control knob turned to “PILOT” (See Lighting
Instructions,
#6
,
Pg. 35
).
3. Is the valve control knob pushed in? (See Lighting
instructions,
#6
.)
4. Does the electronic ignitor have a good battery? (See
battery replacement instructions.
Pg. 39
.)
Main Burners Will Not Start
1. Has the pilot light gone out? (See Lighting Instructions,
Pg. 35
.)
2. Is the gas control valve knob turned to “ON”? (See
Lighting Instructions,
Pg. 35
).
3. Is the ON/OFF switch in the “OFF” position? (Turn
to “ON”.)
4. Is the remote control working correctly? (See instruction
manual for the remote control.)
5. Is the thermostat disconnected or set too low? (See
Thermostat Operation,
Pg. 10
.)
6. If LP, is the tank empty or supply valve off?
Remote Control Does Not Turn Unit On / Off
1. Has the pilot light gone out? (See Lighting Instructions,
Pg. 35
.)
2. Is the gas control valve turned to “ON"? (See Lighting
Instructions,
Pg 35
.)
3. Is the ON/OFF switch turned to “OFF”? (Turn the switch
to “OFF”.) If the switch is on, unit will remain on.
4. Is the remote too far away from the fireplace? (Use
remote closer to fireplace.)
5. Is the remote control receiver turned “OFF”? (See
instruction manual for the remote control.)
6. Are the remote control batteries dead? (See instruction
manual for the remote control.)
Thermostat Does Not Work
1. Has the pilot light gone out? (See Lighting Instructions,
Pg. 35
.)
2. Is the gas control valve turned to “ON”? (See Lighting
Instructions.)
3. Is the thermostat set too low? (See Thermostat Operation,
Pg. 10
.)
4. Is the ON/OFF switch turned to “OFF? If switch is
on, unit will remain on. (The switch overrides the
thermostat.)
5. Has proper wire gauge been used for distance? (
Pg. 10
)
Stove Will Not Distribute Heat (Fan won’t run
)
1. Is the stove getting electricity? (Check the breaker
switch.)
2. Is the stove up to temperature? (See Operating
Procedures,
Pg. 37
. Blower will not turn on until stove
is up to temperature.)
3. Is Blower operational? (Check Fan Speed control,
Pg. 37
.)
Pilot Goes Out Once a Month or More
1. Has the gas supply been shut off? (Keep gas supply
turned on.)
2. Build-up on pilot assembly.
3. Correct pressure supply.
4. Wind gust may also blow out pilot.
Flames Are Too Blue
1. Has the stove just been started? Wait for 20 minutes.
2. Contact dealer to service shutter (
Pg. 39
) and damper
adjustment (
Pg. 24
).
Flames Are Too Short (Under 6”)
1. The flame height may be turned too low. (Turn the flame
height to “HI”; see Comfort Control,
Pg. 37
.)
2. Shutter may require adjustment - Contact Dealer (
Pg. 39
).
3. Damper may require adjustment - Contact Dealer
(
Pg. 24
).
Thin Layer of Soot Covers the Glass
1. Are the logs or embers placed incorrectly? (
Pg. 10
)
2. Shutter may require adjustment - Contact Dealer (
Pg. 39
)
3. Damper may require adjustment - Contact Dealer (
P
g. 34
)
Stove Design
M
any of the components within this gas stove are designed
specifically for safety purposes. It is therefore imperative
that only certified gas service technicians should service
this appliance.
Burner Operation
A millivolt system controls the operation of this stove. The
thermopile and thermocouple generate electricity when
heated by the pilot flame. This electricity is used to operate
the gas valve. Without enough electricity, the gas valve
will not turn on. That is why, when starting the pilot, the
gas control knob has to be pressed in long enough for the
thermocouple to heat up and generate enough electricity.
The thermopile provides power for the ON/OFF switch,
remote control, or thermostat. Because the thermopile
generates the electricity needed to turn the fireplace on
and off, this stove can be operated when the power is out
(although the blower will not run).
Gas Build Up Prevention Feature
This appliance’s utilization of a high-technology gas valve
in conjunction with a pilot flame ensures that no gas builds
up inside the firebox.
The thermocouple (next to the pilot) senses when the pilot
flame is lit. If the pilot flames goes out, this thermocouple
no longer generates electricity, causing the gas valve to
automatically shut off all gas to the heater, preventing the
pilot from spilling gas into the firebox.
NOTE:
In the Commonwealth of Massachusetts, the word damper
shall be replaced with the words flue restrictor.
