QMS 1660, Operation

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Control Panel
Problems
6-23 Troubleshooting
chapter 6, “Printer Options,” in the Reference for installation
instructions.
n
On an AppleTalk network, Macintosh computers sometimes inter-
fere with each other. If this happens often, reinstall the Laser-
Writer and Laser Prep files to reset the printer. If neither of these
files is the problem, contact your QMS vendor.
Paper Jam Message Stays On
If a
PAPER JAM
message displays in the control panel message win-
dow
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Open the printer and clear the jam. If the message is still there,
try opening and closing the front cover of the printer again.
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As a last resort, try turning the printer off and on (this causes jobs
to be lost).
Paper Size Mismatch
If you’re printing via the multipurpose tray, does the printer do any of
the following?
n
A
PAPER SIZE MISMATCH
error displays in the control panel
message window.
n
The printer partially prints the page (approximately 0.25"/
6.35 mm) and leaves the other part of the page blank.
n
The printer ejects the page.
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The printer aborts the print job.
If one of these things happens, do the following:
n
Check to make sure that you aren’t using perforated or 3-hole-
punched paper. These types of paper are not recommended for
your QMS 1660 Print System.
n
Make sure the correct size paper is set in the Operator Control/
Multipurpose Sz menu.